Frampton House in Boston, Lincolnshire offers support (including dementia care) to individuals and couples in a relaxing, homely setting.
Compassionate staff care for residents with dignity, respect and warmth.
There are 27 bedrooms at the care home.
Situated a short walk from the village of Kirton, residents can visit local shops, a coffee shop, doctors' surgery, chemist and church.
Activities include fitness classes, singalongs, book clubs and a computer programme called "Dementia Life" offers personalised care for each person, which involves music, painting, puzzles and other games.
Review from Patricia S (Daughter of Resident) published on 13 February 2023
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Overall ExperienceOverall Experience5.0 out of 5
Mum has been in Frampton House since May 2022. She enjoys the daily activities, having her hair and nails done, and the food provided. The home is always very clean and tidy. The reception rooms and dining room are very beautifully decorated, and the resident's bedrooms are very comfortable. The staff
are always very friendly and obliging, and they make every effort to make sure the residents are always clean and dressed well.
My sister and I are more than happy with the care Mum is receiving.
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Review from Dennis E (Son of Resident) published on 24 January 2023
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Overall ExperienceOverall Experience4.0 out of 5
My mum has been a resident at Frampton House since October 2019. She's very well looked after and very happy living there. The staff are all very friendly and caring. It's a beautiful old building surrounded by lovely grounds.
Highly recommended.
Reply from Emma Harvey, Manager at Frampton House
Thank you so much for your lovely review; it's a pleasure having your mum with us; she always makes us smile. Best Wishes.
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Review from Andrew L (Son of Resident) published on 23 March 2022
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Overall ExperienceOverall Experience5.0 out of 5
Both my parents were in Frampton house, and they were really well looked after during the time they were there. My mum used to get involved with the cooking activities that they had, and really enjoyed them. The whole staff were very friendly and helpful, nothing was too much trouble.
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was always on hand and willing to help and assist where needed. Overall, I would give them 5 stars, which is not enough but 5/5 is all I can give. It has the home from home feeling as soon as you enter the place, it has been very difficult during the Covid, but again the help and care given has been fantastic.
Would recommend Frampton House with no hesitation.
Reply from Emma Harvey, Manager at Frampton House
Thank you so much for your lovely review, it really means a lot to hear families' thoughts, it was a pleasure to have your parents a part of the Frampton House family.
Best wishes, Emma (Manager)
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Review from Stephen W (Son of Resident) published on 17 April 2019
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Overall ExperienceOverall Experience5.0 out of 5
My mother went to Frampton House for rehabilitation. It soon became apparent that she was in need of palliative care.
The following comments are made with the hindsight of my experiences over the last few years at other institutions and care homes, with the care and ultimate deaths of my wife’s parents.
During her stay we spent many hours at my mother’s bedside at all hours of the day and night and were always treated with great kindness and curtesy.
My mother ultimately, peacefully passed away in a very pleasant private room, surrounded by members of her family, ably supported by the staff and the superb Marie Curie Nurses.
My mother was cared for very professionally, with great kindness and dignity by all of the staff and the word care actually meant exactly that.
I and my family would like to express our gratitude to the management and all the staff and following our experience of the care extended to my mother, we would not hesitate to recommend Frampton House.
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Review from Alison T (Daughter of Resident) published on 5 October 2018
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Overall ExperienceOverall Experience2.0 out of 5
Very unhappy with the level of individual care given to my mother at this home. A written description of day to day activities offered, appear commendable and appropriate, however in my personal opinion left much to be desired. No evidence of Reminiscence Therapy and again in my own opinion, little
thought was given to the personal choice of the resident's Friday ' movies and popcorn 'activity. How many residents I wonder elected to watch ' Jungle Book'. Why not a film that would promote conversation and evoke pleasant memories from the past. Staff amenable, however when an unpleasant situation arose very recently, a certain few became rather unprofessional.
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Review from Rob (Grandson of Resident) published on 5 March 2018
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Overall ExperienceOverall Experience1.0 out of 5
Extremely poor care. Understand that this is a time of huge staffing concerns in health and social care, but even so the standard of care afforded our grandmother was clearly unacceptable.
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Review from Georgina W (Daughter of Resident) published on 24 January 2018
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Overall ExperienceOverall Experience5.0 out of 5
My father has been in Frampton House Care Home over a year. When he first went in he was very ill indeed, it's only through good nursing care that he is doing so well at the moment. The treatment he and I receive is second to none, the staff are very friendly to all who visit dad and the management
are very good too. It is like one big happy family. He enjoys all the activities like painting, making cakes and other entertainment. It is so good to know he is happy and being looked after so well. Thanks to you all.
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Review from Judith B (Daughter of Resident) published on 6 December 2016
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Overall ExperienceOverall Experience5.0 out of 5
My mum went into Frampton House July and August 2016. It was a very stressful time but the deputy manager came to see mum and spent time explaining what they will do to support her and to get her walking again.
When she arrived, she was greeted by all of the staff who were so kind and true to the
deputy managers word, got her walking. The time they spent with her along with the care they gave was excellent. The food was home cooked and the residents could have almost anything if they did not like what was on the menu. The rooms were very clean and the activities were good. they included painting, crafts, cooking, bingo, and walking outside in the summer.
From the manager, deputy manager to all the staff, thank you for making mums stay so perfect. This is a true care home. Hope to keep in touch.
Lovely place to stay x
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Overview of Review Score
Performance
Care Quality Commission (CQC) Rating
Date: 14 Jan 2021
Overall Requires improvement
Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Emma joined Frampton House in 2000 at the young age of 17 for two years before going to university. She went on to work at other care homes in the area she then lived in, Reading. She enjoyed working as an Activities Co-ordinator and as a Care Assistant gaining NVQ Level 3 in Health & Social Care.
Emma eventually moved back to her hometown, Boston in 2016 and was immediately welcomed back to Frampton House as a Senior Care Assistant. Emma progressed to Care Co-Ordinator. Recognising how well Emma was doing she was promoted to Deputy Manager working alongside the management team in the office.
In March 2020 Emma began her role as Acting Manager, she has shown great management skills and decided to begin her Level 5 Diploma in health and social care.
Emma has been a breath of fresh air offering a caring service to our Residents and continued commitment to support her team and her co-workers
Joanne Clarke
Job Title: Assistant Manager
Joined: 2017
Jo first came to work at Frampton House in March 2007 carrying out general office administration duties and overseeing the Purchase and Sales ledger side of Accounts. I left to go work for my brother’s company in June 2014.
I returned to Frampton House in December 2017 resuming my role as before. A change of circumstances in March 2020 gave me the opportunity to progress to be the Finance Manager dealing with all aspects of the home’s finances. I continue to carry out all the general office administration, maintaining The Homes Guide & Statement of Purpose and keeping the Resident’s family members up to date with newsletters. I also assist the Homes Manager with the day-to-day running of the home and oversee all the maintenance concerns, which involves liaising with Contractors to ensure that the home's upkeep is maintained and compliant with all legislation and regulations with external Auditors which runs in line with CQC and Safeguarding to protect the vulnerable Adults that we support and the employees of Frampton House.
Donna Miles
Job Title: Care Coordinator
Joined: 2020
Donna joined the Frampton Family in 2020, the day of the Pandemic Lockdown announcement, starting as a part of the Senior Care Assistant team, then progressing to the Care Co-ordinator after 9 months of being at Frampton House.
She has been in the care environment for over 16 years, having started as a care assistant with Learning & Physical Disabilities, which involved liaising with Social Workers, Medical Professionals, Physiotherapy teams, Speech & Language Teams, Occupational Therapists, Safeguarding Adults organisations and CQC.
Donna enjoys meeting new people who have become vulnerable and require support, learning about their health needs and listening to their personal experiences of growing up in life.
She will then formulate a personalised care plan which promotes their independence, dignity, and equality, to ensure that the individual's care is paramount and is fulfilled by the care team of Frampton House.
Lynsey Reilly
Job Title: Activities Co Ordinator
Joined: 2019
Lynsey believes that Mental and emotional well-being: Engaging in meaningful activities helps residents maintain a sense of purpose, identity, and self-worth. It promotes mental stimulation, reduces boredom, and enhances cognitive abilities. Meaningful activities can boost mood, reduce anxiety and depression, and improve overall emotional well-being. Social interaction: Participating in meaningful activities encourages socialization and fosters connections among residents. It provides opportunities for engagement, conversation, and companionship, which can combat feelings of loneliness and isolation. Many of our activities involve physical movement and exercise, which are vital for maintaining physical health and mobility. Engaging in meaningful activities can help maintain and improve cognitive functions. Which can enhance memory, attention, problem-solving skills, and creativity.
Meaningful activities enhance the overall quality of life for residents in care homes. By providing purposeful and enjoyable experiences, residents can experience fulfilment, joy, and a sense of accomplishment. Meaningful activities contribute to a positive and enriching environment that supports residents' emotional, social, and physical well-being.
Frequently Asked Questions about Frampton House
What types of Care is Frampton House registered for?
Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.
What additional types of Care does Frampton House provide?
Day Care & Own GP if required are other types of care provided.
How many Rooms does Frampton House have?
There are 22 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Frampton House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is Frampton House to the centre of Boston?
3.1 mile(s) as the crow flies, distance by road may be significantly further.
