Greenacres Care Home

17/19 Grimsby Road, Caistor, Market Rasen LN7 6QY
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8.9 3 Reviews
  • Greenacres Care Home, Market Rasen
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Care Provided by Greenacres Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 17 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Owner
  • Greenacres Care Ltd
  • Person in charge
  • Susan Heaton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Number of floors: 2

Funding & Fees Guide for Greenacres Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,050
    • Self-Funded Residential Dementia Care £850 – £1,050
    • RESPITE Self-Funded Residential Care £850 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £850 – £1,050

  • Fees are needs based. Fees exclude Chiropodist and Hairdresser.
  • (these prices are only a guideline, please contact Greenacres Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Greenacres Care Home Reviews (3)

8.9

Greenacres Care Home has a Review Score of 8.9 (8.938) out of 10, based on 3 reviews in the last 2 years. Over all time Greenacres Care Home has 3 reviews.

Overall Experience

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Review from J H (Daughter of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our beautiful mum spent the last five months of her life in this caring friendly home. Sadly we were hoping it would be longer.
From the moment she was admitted it was love and attention to detail in this home-from-home environment. Every dedicated member of staff was attentive and committed at all
times. The home-cooked food smelled delicious each day too. After Mum became ill suddenly, they provided end-of-life care for her and made her final few days comfortable and peaceful. All visitors were made to feel welcome on each occasion they arrived and nothing was too much trouble. I thank all staff and management for making these past few months special, memorable and wonderful for our dearly loved Mum.

Reply from Susan Heaton, Registered Manager at Greenacres Care Home

It was a pleasure to look after your mom in her final days. I can not find the words to respond but I am glad that you found comfort during this difficult period. We are so happy that you found memories during this time at Greenacres, Your Mom will be missed by all staff and the friends she made here in her short time of being a resident.


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Review from Carol H (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Originally Mum went in for respite because my father had a fall but long story short my father passed and when we spoke to Mum, she said this was home now. The family didn’t want the upheaval of upsetting her with the move as she was happy at Greenacres. She’s been there for over two years now. The
staff are always friendly and very helpful and there is a great rapport between themselves as well. Always approachable and keeps us updated about Mum. Always feel it’s a happy place when I go. I have already filled in the paper review so no need to repeat myself. Very happy with the service provided.

Reply from Susan Heaton, Registered Manager at Greenacres Care Home

Thank you so much for your lovely words. We look upon our residents and family members as our own extended family and will always strive to ensure that our residents are happy, safe and comfortable and our family members are treated the same way and their experience is equally welcoming.


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Review from J S (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Greenacres since February 2022. She has dementia and her needs are always met by the home. We are very happy with everything and everyone at the home for all the love and help they give us and her.
Mum enjoys the craft, music and bingo sessions they provide to the residents.
The place is always friendly and welcoming and we love it.

Reply from Susan Heaton, Registered Manager at Greenacres Care Home

Thank you so much! Mum is a little gem and always makes us smile.


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Current Review Score: 8.9 (8.938)

Overview of Review Score

The Review Score of 8.9 (8.938) out of 10 for Greenacres Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Greenacres Care Home is calculated as follows: ( (29 Excellents x 5) + (7 Goods x 4) ) ÷ 36 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.132 Points relating to the number of positive Reviews for Greenacres Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4. 3 Positive Reviews ÷ 3.4 = 0.882

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Greenacres Care Home

What types of Care is Greenacres Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greenacres Care Home provide?

Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Greenacres Care Home have?

There are 13 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Greenacres Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greenacres Care Home to the centre of Market Rasen?

7.7 mile(s) as the crow flies, distance by road may be significantly further.