Gregory House

Welby Gardens, Grantham NG31 8BN
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9.9 114 Reviews
  • Gregory House, Grantham
Gregory House is registered for thirty-two residents and offers a team of skilled and friendly carers, able to provide care for older people, while also welcoming respite and day care needs.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

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Care Provided by Gregory House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Marie Young (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1993

Funding & Fees Guide for Gregory House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,175
    • Self-Funded Residential Dementia Care £1,160 – £1,250
    • RESPITE Self-Funded Residential Care £1,080 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,240 – £1,330

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Gregory House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Wheelchair Access

Gregory House Reviews (114)

Total of 114, showing 21-40
9.9

Gregory House has a Review Score of 9.9 (9.868) out of 10, based on 19 reviews in the last 2 years. Over all time Gregory House has 114 reviews.

Overall Experience

  • 96
  • 16
  • 2
  • 0
  • 0

Date Published

114
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2
19
95

Review from C C (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm extremely happy with the care my mother is receiving. From what I have experienced, all the staff are really friendly and helpful. Nothing seems too much trouble.

Reply from Freya Higgs, Marketing Administrator at Gregory House

Thank you for your comment. I am delighted you are happy with our home and I will pass on your kind words to our team.


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Review from Marilyn M (Niece of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt, who was in poor health and without nearby family, was taken into Gregory House. She settled immediately and was so happy. Everyone made her so welcome and the staff took such good care of her and kept us advised on her wellbeing. I cannot say enough good things about this care home.

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Review from Elaine O (Friend of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My neighbour has been here for a few months and is so happy. The manager and her team are absolutely fantastic. I can't stress enough what a lovely place this is. I only hope, when it's my turn, I can be as happy as my neighbour.

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Review from Peter M (Relative of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very competent staff, very caring and helpful. Nothing appeared to be too much trouble. So caring with the residents. Highly recommended.

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Review from Jayne J (Friend of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seeing the difference in my friend and neighbour since she has been in Gregory House has been amazing. After being on her own since her husband died and seeing her become a recluse, she is now a happy and contented person - mixing with people and making friends. The staff have been amazing and so very
caring. If I end up in care, I hope I can be in Gregory House.

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Review from Viv M (Daughter of Resident) published on 26 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the beginning, when my brother and I had to make the difficult decision to look for a care home for our ageing dad (a very difficult and upsetting time) Gregory House and their wonderful staff gave us hope that Dad would be safe and cared for in this beautiful care home. They succeeded beyond our
wildest dreams and our heartfelt thanks go to all of them. We are so pleased we chose Gregory House.
From his beautiful room to the bright and airy and clean communal rooms and the lovely garden, Gregory House excelled.
The wonderful catering and fine dining allowed Dad to finally put on a bit of weight!
The most special though is all the wonderful ladies and gents who work at Gregory House. It is to all of them that the bulk of the 5-stars are awarded. From nose to tail they are all worthy of each and every star.
My dad and the family cannot praise Gregory House enough, thank you.

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Review from Regina B (Private Carer of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On entrance, Gregory House greets you with an open atmosphere. At all times the staff - management to the 'blitz ladies' (cleaning ladies) come across as friendly and cheerful. They are happy to resolve problems or concerns residents or their dependents may have. Each resident is treated as an individual,
listen to and respected. The staff give immediate and attentive responses to requests by the resident or visitor when their caring duties allow as a resident's physical needs, i.e. toilet run, is given priority. Everybody seems to help each other. I would happily recommend Gregory House to anyone who seeks care for their relatives.

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Review from Dorrien D (Resident) assisted by family/friend published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy place.

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Review from Ute B (Resident) assisted by family/friend published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Like angels. Always here for you. Big recommendation.

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Review from Christine H (Wife of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good if you need to ask any question concerning your loved one, they tell you and make you welcome. You are treated like family. The staff are caring and they make a special effort to keep residents happy. The staff go beyond their duties. They took my husband to the hospital where I
met him as I cannot drive and my son could not take him.

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Review from J H (Respite Resident) published on 10 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived after an operation for a broken hip caused by severe arthritis (particularly in my knees), very painful and not able to do much for myself. The staff here are totally dedicated, although often working under great pressure, and always cheerful. The care is first class, the room is more than
adequate for my needs. The food is excellent.

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Review from Glennis F (Daughter of Resident) published on 30 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a care home for a loved one can be very daunting but I could not have found a better place than Gregory House. It is home from home, clean, comfortable and a really lovely environment for the residents. The atmosphere is pleasant, cheerful and friendly. The staff and management care for the
residents as if they were their own families. The relationship between staff and residents is exceptional and something to be proud of.

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Review from Helen F (Granddaughter of Resident) published on 30 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to send my thanks to the wonderful staff and management at Gregory House who cared for my grandmother during her stay there until her recent passing. My lovely nanny was treated with dignity, kindness and given exemplary care by every staff member. I dreaded my nanny going into a care home
but it was truly the right place for her, home from home. Words cannot describe how much I appreciate the care she received. Nothing was ever too much trouble. At the end of her life staff were genuine, sympathetic and accommodating of both her needs and ours as a family. The manager and all staff’s professionalism is outstanding. I would not hesitate to highly recommend Gregory House. To all the dear staff you are amazing.

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Review from P B (Nephew of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The professional approach is outstanding, even in these difficult times. Prior to my aunt being placed here as a resident, we reviewed a number of care facilities, this came top and subsequently, we know our decision was correct.

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Review from Peter H (Son of Resident) published on 16 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If anyone is searching for a care home for a loved one I would strongly recommend Gregory House. Mum was admitted initially for respite but is now recovering from a stroke that took place while she was there. At all times she has received outstanding care and I can't thank the staff enough for their
swift action in alerting the emergency services to attend when the stroke occurred. All the staff are very professional while at the same time going out of their way to ensure that all the residents treat the home as their own. Even though the staff have been faced with some challenges in providing care for Mum they have excelled in overcoming these and have provided excellent support and encouragement throughout her recovery period. Visitors are always greeted with a smile and the staff always adhere to the latest Covid-19 protocol which is very reassuring. I would not hesitate to recommend Gregory House to anyone due to the excellent level of care offered to all the residents.

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Review from Terry W (Son of Resident) published on 14 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Gregory House since May 2021. She finds the staff supportive and friendly and, most importantly, she says that she feels safe and cared for. I visit twice a week and I am always greeted by friendly staff and I am always made to feel welcome. Every single member of staff at
Gregory House goes out of their way to create a friendly environment for both residents and visitors. I cannot praise them enough for their professional and compassionate dedication.

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Review from Betty H (Respite Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

10-day respite stay; would not get better treatment if staying in a 5-star hotel.
Unbelievable how good the management and staff are - second to none.

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Review from Gillian T (Daughter of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a lot of care homes before choosing Gregory House for my mum. I knew instantly that it was the right one by the friendly, welcoming atmosphere. Through the recent difficult times of the pandemic the staff have always been caring, with the best interest of their charges. They are always unfailingly
cheerful and caring.

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Review from Margaret D (Daughter of Resident) published on 8 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Gregory House for respite on arriving she was a bit apprehensive about how she would take to it. On several visits, her morale exceeded my expectations. She was so happy, enjoyed all the things that were going on and the staff she couldn't fault if nothing is too much trouble. I'm
sure if it were not for Gregory House my mother would not be here now. They have turned her life around and made life worth living again, many thanks.

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Review from Melissa D (Granddaughter of Resident) published on 6 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before going to Gregory House, my gran was not herself. I have seen a massive difference in her mood and she is doing better than ever and that is all down to the amazing staff at Gregory House. They have been amazing and done so well even in these hard times. Can't praise them enough.

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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Gregory House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Gregory House is calculated as follows: ( (200 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 228 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gregory House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (5)

Karen

Karen Jackson

Job Title: Head of Care

Joined: 2019

Karen joined the Trust in 2019 and is a key member of Gregory House’s care team. She is responsible for leading, managing, and supporting the team.


Karen plays a crucial part in care delivery in the home, making sure that care plans are regularly reviewed through ongoing assessment, planning, implementation, and evaluation. She also actively engages with residents and their families to understand each resident’s preferred lifestyle choice in a way that values the individual whilst respecting their dignity and differing preferences.


Ashleigh

Ashleigh Pinder

Job Title: Activities Co-ordinator

Joined: 2021

Ashleigh joined the Gregory House team in August 2021. Ashleigh is full to the brim of fantastic ideas to keep our residents entertained and stimulated. She has a weekly activities program, which includes something for everyone.


Ruth

Ruth Sansom

Job Title: Cook

Joined: 2008

Ruth is Gregory House’s fantastic cook. She has been working for the Trust since 2008. She is directly involved in meeting all resident’s dietary needs and ensuring everyone receives a high-quality dining experience. Ruth goes out of her way to meet individuals’ personal choices and will always cook something different if our residents don’t choose what's on the day’s menu.


Lisa

Lisa Lawlor

Job Title: Administrator

Joined: 1998

Lisa has worked for the Trust in various departments since 1998. She is highly motivated and has excellent organisational skills. Lisa holds Private Secretary’s certificate as well as an RSA Diploma and can write shorthand at 100wpm.


Lisa is on hand to provide guidance and support with finances, contracts, and belongings. She is also your first point of call to show you around the home and answer any initial enquiries.


Andrew

Andrew Smith

Job Title: Handy Person

Andrew is our dedicated maintenance man. He ensures that Gregory House is well-maintained, well-presented, safe, and secure. He shows great pride in keeping the home and surrounding gardens neat and tidy.