Gregory House

Welby Gardens, Grantham NG31 8BN
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9.9 114 Reviews
  • Gregory House, Grantham
Gregory House is registered for thirty-two residents and offers a team of skilled and friendly carers, able to provide care for older people, while also welcoming respite and day care needs.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

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Care Provided by Gregory House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Marie Young (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1993

Funding & Fees Guide for Gregory House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,175
    • Self-Funded Residential Dementia Care £1,160 – £1,250
    • RESPITE Self-Funded Residential Care £1,080 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,240 – £1,330

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Gregory House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Wheelchair Access

Gregory House Reviews (114)

Total of 114, showing 41-60
9.9

Gregory House has a Review Score of 9.9 (9.868) out of 10, based on 19 reviews in the last 2 years. Over all time Gregory House has 114 reviews.

Overall Experience

  • 96
  • 16
  • 2
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Date Published

114
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19
95

Review from Robbie S (Friend of Resident) published on 9 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although visiting has been restricted during the pandemic we have been in contact with our friend by letter and know that he was very happy, relaxed and settled in with the care of staff at Gregory House. He was treated with respect and friendliness. Prior to the restrictions, on our visits, we always
found the staff to be helpful, polite and friendly. The housekeeping staff do a wonderful job in maintaining a high standard of cleanliness of the home. We thoroughly recommend Gregory House for the loving care of friends or relatives.

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Review from Clare B (Daughter of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't have asked for more loving, respectful and professional care for my Mum and Dad. The team at Gregory House really makes the home feel like family. There is always a warm welcome, with all questions answered and excellent communication. My Mum and Dad have been really happy here and all their
needs have been met. They have lots of activities, conversation, good food and nice rooms. When my Mum passed away the team couldn't do enough and were very sensitive and kind. I hope, should my time come to need care, I can come here.

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Review from Bob F (Son of Resident) published on 15 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at the home for sometime and the care is excellent. I make regular random visits and the staff are always extremely helpful and kind. My mother is very happy with the room and excellent facilities.

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Review from J C (Son of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother found all the staff extremely helpful, professional and caring with nothing being too much trouble. Also, the food was excellent sticking to her dietary requirement. The chef was very helpful and accommodating.

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Review from Christine G (Resident) published on 21 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are careful to forefill my needs, sometimes even before I was aware of it.

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Review from Karen Y (Daughter-in-law of Resident) published on 21 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my father-in-law. Couldn't have asked for more.

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Review from Dale H (Son of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is not the first home my mum has been in and the two experiences could not be more different. Gregory House is managed exceptionally well by the manager and her team. I always have a clear and prompt line of communication, the feedback is honest yet sensitive and meets all of my needs whilst dealing
with my worries. The finances are handled expertly and I am kept reliably informed of the position. The head of care, is an absolutely lovely lady and dedicated professional. I don't need to worry about my mum because she is well cared for, they know her well and they go the extra mile. This is an outstanding home. I have no reservations in recommending this establishment to anyone.

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Review from Row T (Daughter of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family considered ourselves very fortunate to have obtained a place for our mum at Gregory House over a year ago. From our very first visit, we were made extremely welcome by the obviously caring and kind staff, who went out of their way to help Mum settle into her lovely cosy room. Absolutely every
aspect of Mum's life is taken care of and she doesn't have to worry about anything, except what to choose from the delicious menu! Medication, cleaning, wonderful hot showers, which she so enjoys, attentive staff who have become friends and tea in bed every morning, luxury for someone who was struggling to cope at home.
During the virus crisis, we have been reassured to see the measures which have been put in place and strictly adhered to by the team. Mum and her friends are in a cocoon, safely away from risk, but somehow with a lot of hard work by the staff, we have still been able to visit and enjoy a catch up as normal.
A heartfelt thanks from us to you all.

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Review from Alun T (Son of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been genuinely heartened and impressed by every aspect of Gregory House. My mother has taken on a new lease of life since moving in, and it’s lovely to see her so happy. Nothing is too much trouble for the cheerful staff, and all Mum’s needs are catered for. Thanks - please keep up the good
work!

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Review from Gareth T (Son of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Gregory House for a little over a year now.
On arrival, she was made to feel very welcome. Staff went out of their way to do this and quickly built up a strong rapport with her. She is extremely well looked after by all at Gregory House, who are always very accommodating,
patient and understanding of her needs and particular 'whims!'
Her medication is expertly managed and administered in a timely manner. The quality and range of food are so good; she has quickly found her appetite again!
The quality of care and attention she consistently receives at Gregory House is extremely high compared with others I have been exposed to.
Thank you all for caring so professionally and compassionately for my mother.

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Review from B C (Resident) published on 29 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start of my stay at Gregory House, my treatment and care have been excellent. All the staff are very sympathetic when we need a bit of cheer. The food is very enjoyable, with choice and presented nicely. Lady in charge of Gregory House and her staff are all bright and cheerful whenever they
come to our rooms.

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Review from M B (Son of Resident) published on 15 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in long term care at Gregor House and I am happy with the care she receives.

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Review from A B (Daughter of Resident) published on 15 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was extremely well cared for during her three-week respite care. She was happy and content.
The meals are fantastic, and the carers are so lovely, my mum loves them all.
Room was nice for her too.

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Review from P S (Son of Resident) published on 15 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very well looked after since she arrived. The staff have been excellent and I believe they have a genuine care ethos for all the residents. Special occasions like birthdays are made what they are, special, with every effort from the staff to make it a memorable day. I work away from
home and this home gives me every confidence that my mother is cared for to the best possible standards and dignity.

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Review from L L (Daughter of Resident) published on 15 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, so lucky to be here.

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Review from S L (Son of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always clean and friendly atmosphere. All the rooms are clean and adequate. Plenty of areas to sit and relax, alway from others if wanted. Nice safe garden area to visit in summer months. Usually, an activity every week with residents encouraged to join in.

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Review from D H (Partner of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much trouble.
All the staff are very helpful.

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Review from K T (Resident) assisted by family/friend published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into Gregory House in July 2019 and from my first visit to look around, to the present time, I have been cared for in every way, in a respectful and dignified manner. Nothing is too much trouble for our carers, and I have been encouraged to bring my own furniture and books to make my room cosy.
Care, food, entertainment and company all top-notch! Thanks all for doing such a marvellous job.

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Review from Stuart L (Son of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I knew mum needed to move to a care home, I researched those available in the area and read the CQC reports. After visiting several, I have no hesitation in choosing Gregory House. My first impression was one of a lovely, caring home where the staff were extremely welcoming and it was clear that
the residents were happy and well cared for and plenty of activities to stimulate them.

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Review from Donetia B (Wife of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been to Gregory House for the last month one day a week. This gives me a break as he has had Alzheimer's/dementia for 5 years and walking difficulties from a blocked artery in his right leg. The care and attention he has received there has been amazing. It is 5 star. They are all friendly,
kind and all good at their jobs.

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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Gregory House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Gregory House is calculated as follows: ( (200 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 228 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gregory House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (5)

Karen

Karen Jackson

Job Title: Head of Care

Joined: 2019

Karen joined the Trust in 2019 and is a key member of Gregory House’s care team. She is responsible for leading, managing, and supporting the team.


Karen plays a crucial part in care delivery in the home, making sure that care plans are regularly reviewed through ongoing assessment, planning, implementation, and evaluation. She also actively engages with residents and their families to understand each resident’s preferred lifestyle choice in a way that values the individual whilst respecting their dignity and differing preferences.


Ashleigh

Ashleigh Pinder

Job Title: Activities Co-ordinator

Joined: 2021

Ashleigh joined the Gregory House team in August 2021. Ashleigh is full to the brim of fantastic ideas to keep our residents entertained and stimulated. She has a weekly activities program, which includes something for everyone.


Ruth

Ruth Sansom

Job Title: Cook

Joined: 2008

Ruth is Gregory House’s fantastic cook. She has been working for the Trust since 2008. She is directly involved in meeting all resident’s dietary needs and ensuring everyone receives a high-quality dining experience. Ruth goes out of her way to meet individuals’ personal choices and will always cook something different if our residents don’t choose what's on the day’s menu.


Lisa

Lisa Lawlor

Job Title: Administrator

Joined: 1998

Lisa has worked for the Trust in various departments since 1998. She is highly motivated and has excellent organisational skills. Lisa holds Private Secretary’s certificate as well as an RSA Diploma and can write shorthand at 100wpm.


Lisa is on hand to provide guidance and support with finances, contracts, and belongings. She is also your first point of call to show you around the home and answer any initial enquiries.


Andrew

Andrew Smith

Job Title: Handy Person

Andrew is our dedicated maintenance man. He ensures that Gregory House is well-maintained, well-presented, safe, and secure. He shows great pride in keeping the home and surrounding gardens neat and tidy.