Gregory House

Welby Gardens, Grantham NG31 8BN
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9.9 114 Reviews
  • Gregory House, Grantham
Gregory House is registered for thirty-two residents and offers a team of skilled and friendly carers, able to provide care for older people, while also welcoming respite and day care needs.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

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Care Provided by Gregory House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Marie Young (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1993

Funding & Fees Guide for Gregory House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,175
    • Self-Funded Residential Dementia Care £1,160 – £1,250
    • RESPITE Self-Funded Residential Care £1,080 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,240 – £1,330

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Gregory House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Wheelchair Access

Gregory House Reviews (114)

Total of 114, showing 61-80
9.9

Gregory House has a Review Score of 9.9 (9.868) out of 10, based on 19 reviews in the last 2 years. Over all time Gregory House has 114 reviews.

Overall Experience

  • 96
  • 16
  • 2
  • 0
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Date Published

114
2
2
19
95

Review from Sue N (Daughter of Resident) published on 1 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first acquaintance with Gregory House, we realised that this was something special. The 'outstanding' award is not given lightly by care home inspectors, and we recognised that this accolade had been applied accurately and appropriately.
Mum, a feisty and independent 99-year-old, had always
been fiercely opposed to the notion of full-time care, but after a few visits, she was won over and happily agreed to join this excellent care home when a place became available; she has been a resident for a fortnight.
The administrators and staff are delightful, skilled and totally committed to the care of their residents. Mum's key worker is a joy and came in during leave to welcome Mum and spend time helping her adjust to new surroundings. Every request and query has been answered with courtesy, resulting in a speedy resolution - nothing has been too much trouble. We are very fortunate that Mum is at Gregory House and completely reassured about the quality of her care provision.

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Review from C T (Niece of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly staff. It is like a home from home nothing is ever too much trouble and always there to listen and help anytime. Nice and clean ample amount of food and drink. Residents are free to do what they choose, eat what they want, get up when they want and never any pressure. One of the nicest
homes in the area. Lovely in every way.

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Review from Alan Y (Ex Family Member) published on 30 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful place, I had the grace to sit in on a good old fashioned sing-along with the extremely bubbly activity lady, the residents looked so happy. What a happy place.

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Review from Katie H (Next of Kin) published on 26 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say. Absolutely fantastic home and staff, especially the senior members of staff bought us so much peace and reassurance that our loved one was looked after and most of all, happy. They sat and listened to not just my family member but all residents there, taking the time to chat about the
old days or make them laugh and you could see the resident's face light up. It's not just a profession to the staff. They really do care and that's what you need when it comes to the hard decision of putting a family member into a home such as Gregory House. I recommend the place a hundred times over. Thank you so much for all you've done.

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Review from Paula D (Friend of Resident) published on 23 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent welcoming care home. Excellent staff, feels like home. Excellent activities, always something going on for the resident's, staff and everyone visiting. Excellent food and kept at a high standard of cleanliness. Recommend highly.

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Review from R G (Wife of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright, colourful and a happy environment with warm ethos from the moment you go inside. You can feel the affection shown by staff from the welcome on the point of arrival. Staff work as a team and show real pride in their work. A variety of activities take place. The gardens are attractive and well
maintained. Mental and emotional needs are met, you feel safe and respected and are treated as an individual. A quality care experience.

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Review from Zoe W (Regular Volunteer) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been coming to volunteer for 2 months. We had a detail induction and have been made very welcome. We have been supported in running a range of activities with the residents. Painting, colouring, drawing, singing and finding out about residents interests and things that are important to them.

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Review from June H (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hello, I am so happy my dad is being so well looked after. All of the staff are so friendly and caring not just to the residents but the family as well. He enjoys the food especially the puddings. He has adjusted really well and is content and happy. He is in a lovely room. He likes to go to bed after
tea and they are happy to assist him.
They treat him and everyone with respect and dignity. I am always really happy to visit him, in fact, it brightens my day too. It's kind of like a home from home. God bless everyone.

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Review from Barbara C (Resident) assisted by family/friend published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoy being here.

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Review from Lenord H (Resident) assisted by family/friend published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place to be.

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Review from G M (Son of Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gregory House is a wonderful care home. On each occasion, I visit my father, the staff and management are extremely welcoming throughout my visits and any questions or issues about either my father's welfare of requirements are dealt with quickly and reported back when completed. The food is fantastic
and I often join my father for lunch. Very peaceful and rooms are tidy and adequate. Lots of entertainment is organised and optional, peaceful areas are available too.

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Review from Maureen M (Daughter of Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled very well and has a good relationship with all the staff who appear to be very attentive.
Her room is beautiful and very comfortable with a pleasant outlook.
She enjoys all her meals and is looking very well.

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Review from Gill G (Friend of Resident) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There's always a good atmosphere and as vistors, we always feel welcome.
Most carers are kind and helpful, one or two are exceptional.
The care that we have witnessed is good, sometimes more staff are required to help with toileting and baths and showers.
One of the best homes in Grantham. Well done
all.

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Review from Brian R (Resident) assisted by family/friend published on 16 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all that goes with being here at Gregory House.

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Review from C W (Son of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Dining room floor is never clean, also the tables and chairs.
The staff seem to spend most of their time in the office, not with the residents.
The drain in the car park has been blocked for 12 months, flooding in heavy rain.

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Review from K J (Friend of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, happy home.
All staff are friendly and helpful.
Enjoy our visits.

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Review from Phyliss W (Resident) assisted by family/friend published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since being in Gregory House I have been very happy.

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Review from Erica G (Resident) assisted by family/friend published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not been here too long. I cannot find any faults with this care home. I feel very comfy here.

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Review from Jean M (Resident) assisted by family/friend published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like every aspect of this wonderful care home.

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Review from Esther W (Resident) assisted by family/friend published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Feel very happy to be part of this home.

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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Gregory House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.868 for Gregory House is calculated as follows: ( (200 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 228 Ratings = 4.868

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gregory House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (5)

Karen

Karen Jackson

Job Title: Head of Care

Joined: 2019

Karen joined the Trust in 2019 and is a key member of Gregory House’s care team. She is responsible for leading, managing, and supporting the team.


Karen plays a crucial part in care delivery in the home, making sure that care plans are regularly reviewed through ongoing assessment, planning, implementation, and evaluation. She also actively engages with residents and their families to understand each resident’s preferred lifestyle choice in a way that values the individual whilst respecting their dignity and differing preferences.


Ashleigh

Ashleigh Pinder

Job Title: Activities Co-ordinator

Joined: 2021

Ashleigh joined the Gregory House team in August 2021. Ashleigh is full to the brim of fantastic ideas to keep our residents entertained and stimulated. She has a weekly activities program, which includes something for everyone.


Ruth

Ruth Sansom

Job Title: Cook

Joined: 2008

Ruth is Gregory House’s fantastic cook. She has been working for the Trust since 2008. She is directly involved in meeting all resident’s dietary needs and ensuring everyone receives a high-quality dining experience. Ruth goes out of her way to meet individuals’ personal choices and will always cook something different if our residents don’t choose what's on the day’s menu.


Lisa

Lisa Lawlor

Job Title: Administrator

Joined: 1998

Lisa has worked for the Trust in various departments since 1998. She is highly motivated and has excellent organisational skills. Lisa holds Private Secretary’s certificate as well as an RSA Diploma and can write shorthand at 100wpm.


Lisa is on hand to provide guidance and support with finances, contracts, and belongings. She is also your first point of call to show you around the home and answer any initial enquiries.


Andrew

Andrew Smith

Job Title: Handy Person

Andrew is our dedicated maintenance man. He ensures that Gregory House is well-maintained, well-presented, safe, and secure. He shows great pride in keeping the home and surrounding gardens neat and tidy.