The Grove Care Centre

14 Church Road, Skellingthorpe, Lincoln LN6 5UW
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8.6 20 Reviews
  • The Grove Care Centre, Lincoln
The Grove, Skellingthorpe Care Centre is located in the North Lincolnshire village of Skellingthorpe near Lincoln.

An 18th century Georgian mansion set in beautiful gardens, it is home to older people seeking care.

The food served to residents is locally sourced, with cooks ensuring that the fresh ingredients that are within season can be enjoyed.

Residents can take advantage of regular trips to local attractions and the activities programme helps residents enjoy existing hobbies and past-times as well as try new ones. The home also receives visits from entertainers and musicians and arranges events throughout the year.

Care Provided by The Grove Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Karen Aslin (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (17)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013
    • Number of floors: 2

Funding & Fees Guide for The Grove Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,298 – £1,326
    • Self-Funded Residential Dementia Care £1,298 – £1,326
    • RESPITE Self-Funded Residential Care £1,298 – £1,326
    • RESPITE Self-Funded Residential Dementia Care £1,298 – £1,326
  • These are the new prices for the 1st of January 2025. The fees do not include hairdressing, Chiropodist, or daily news papers.


  • (these prices are only a guideline, please contact The Grove Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
8.6

The Grove Care Centre has a Review Score of 8.6 (8.595) out of 10, based on 4 reviews in the last 2 years. Over all time The Grove Care Centre has 20 reviews.

Overall Experience

  • 16
  • 4
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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

My wife went to The Grove for two weeks respite, when we arrived we were greeted and she was made very welcome. There needs to be more information on visiting times as I went one evening and was told quite rudely by one of the senior members that I was ten minutes early, which did not make me feel too
good. The main nursing staff did everything to make my wife and myself very welcome.

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Overall Experience  Overall Experience 5.0 out of 5

I want to thank you for all the care and attention you have given my wife over the last two weeks. I have been overwhelmed with the kindness, support and care from everyone on the team at The Grove. It was a huge decision for us to make to go down the route of respite care but you have made the experience
a very good one for both of us. From day one nothing has seemed too much trouble and it has been a very positive experience. During the past two weeks she has settled really well and has improved both physically and mentally. She is much steadier on her feet, eating really well and has appeared much less confused than when she went in. It has also given me the break I needed.

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Overall Experience  Overall Experience 5.0 out of 5

My wife has been in this care home since March 2023. I have been very satisfied for the care and attention given to her. She appears very contented and always has a smile on her face. I visit her five times a week and have never had to complain and I leave satisfied that she is in good hands.

Reply from Stephanie Brookes-Kent, Recruitment Manager at The Grove Care Centre

Thank you so much for your review, we really appreciate the feedback and we will be passing on your comments to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum and all the residents are looked after to the highest standards. So pleased I got her a placement here in 2020. The staff are very caring and keep the residents as happy as possible. They do have activities and summer and winter fairs. I was reticent about whether my mum would hate not being
independent anymore but she is now as settled as possible. Her sister would like a placement at The Grove should she need it.

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Overall Experience  Overall Experience 5.0 out of 5

My mother will not participate in activities but I have seen residents sitting painting, crayoning and doing crafts and jigsaws with a carer. Entertainment eg: singers/musicians come periodically and special teas are served on Birthdays, Valentine's day, Halloween etc. After a disastrous 5 days in hospital,
when my mother was frightened, confused and hurt when they insisted trying to take blood and they could not find a vein - both of her arms were black and blue - she was welcomed back to The Grove and, I think, very relieved. After consultations with the GP, Mum is now on a palliative care package. She is 100 years old. She is very frail and all the staff - the manager, carers, housekeeping, cooks and the handyman have been wonderful with their dedication, compassion, kindness and support not just to Mum but to us as a family. Mum's every need and whim is accommodated. They are a great team working so well together and deserve a rating of 11 out of 10.

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Overall Experience  Overall Experience 5.0 out of 5

The Grove Care Centre are excellent in every day.
My mum is very comfortable, very well cared for and very clean. Mum is treated with respect and dignity all the time. Mum's individual needs are always met. I can not praise this care centre enough. The staff are so caring and nothing is too much trouble.
I would recommend The Grove Care Centre to any family that may required this service. I would like to thank all the staff for their dedication and hard work and smiling faces.

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Overall Experience  Overall Experience 5.0 out of 5

Since my mum-in-law was placed here, I have had no issues or concerns with the care and love my mum has received. She has a warm, cosy room, is well loved and looked after, treated with respect and dignity and has settled in really well. We put a lot of this down to the care staff, the homely atmosphere
and the warmth that Mum has been given and still is receiving to this day. Five stars to the staff and home. Mum is healthy, happy and safe; that's all we wanted for her.

Reply from Ann Farrow, Regional Manager at The Grove Care Centre

Thank you so much for your kind words and positive feedback. I know the home manager and the whole team will be delighted with your review.


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Overall Experience  Overall Experience 5.0 out of 5

My nana was in the hospital and came to The Grove as an end-of-life. The level of care my nana has received has been impeccable from admin, management, care staff, domestics, kitchen even maintenance. Due to this care and the home, I've had my nana for a bit longer, and I'm so grateful.

Reply from Ann Farrow, Regional Manager at The Grove Care Centre

Thank you for taking the time to review.
I will pass your wonderful feedback on to the whole staff team, which I know they will appreciate.


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Overall Experience  Overall Experience 5.0 out of 5

My Grandmother had respite care at The Grove Care Centre for only a short time in the end, but throughout it all the care she was provided, and the attitude and dedication of the staff was excellent. She was kept clean and comfortable, and visitors were always welcome and made to feel at home. In addition,
the interactions between the home, her GP, the visiting nurse and the Macmillan team were smooth and hassle-free. I would highly recommend the home and the team here.

Reply from Chris Harpham, Regional Manager at The Grove Care Centre

A very big thank you for your kind words; these are much appreciated and will be passed on to all the team at The Grove Care Centre.


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Overall Experience  Overall Experience 5.0 out of 5

The home was perfect for our mum, and the care and professionalism of the staff is "second to none".

Reply from Chris Harpham, Regional Manager at The Grove Care Centre

A very big thank you for your kind words; these are much appreciated and will be passed on to all the team at The Grove Care Centre.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the way our parents have been cared for over the last two very testing years. Both were very happy and content, feeling 'spoiled and lazy' is their wonderful comment. Dad passed away during which time we were kept updated and reassured. Thank you.

Reply from Chris Harpham, Regional Manager at The Grove Care Centre

A very big thank you for your kind words; these are much appreciated and will be passed on to all the team at The Grove Care Centre.


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Overall Experience  Overall Experience 4.0 out of 5

Despite the problems caused by Covid-19, and my father only being a resident during this time, staff have kept me informed and I have had no problems booking appointments. Dad has been well cared for.

Reply from Chris Harpham, Regional Manager at The Grove Care Centre

A very big thank you for your kind words; these are much appreciated and will be passed on to all the team at The Grove Care Centre.


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Overall Experience  Overall Experience 5.0 out of 5

This care home is doing the most amazing job at such a challenging time. The staff are truly fantastic and are putting the residents' needs first, above their own. They deserve a mention as real community heroes. The manager runs a first-class home, the deputy manager is an absolute star and treats
the residents in such a lovely, caring manner. The activity co-ordinator is rallying them. The carers are absolute angels. Nothing is ever too much trouble. Fresh home-cooked food from the wonderful kitchen staff and everyone smiling. The cleaners keep the place spotless and tidy up after dad. My dad is extremely lucky to have such a caring home. This reassures me so much as I can’t visit him.
It would be lovely for them to be recognised for their selfless and continuous contribution.

Reply from Karen Aslin, Care Centre Manager at The Grove Care Centre

A very big thank you Samantha, your kind words are much appreciated and will be passed on to all the team at The Grove.


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Overall Experience  Overall Experience 5.0 out of 5

We are so pleased that we chose The Grove for Mum, the staff are absolutely superb, very caring and interact with the residents all of the time. The home is always clean and the residents are cared for very well. Mum is extremely settled and happy, always smiling and the staff give her love, care and
attention. Thank you so much to all.

Reply from Juliet Peall, Regional Manager at The Grove Care Centre

Many thanks for your lovely review. We always strive to provide homely dignified care to all. Team Grove will be pleased to hear that your mum is happy and settled and that you are happy with her new home.


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Overall Experience  Overall Experience 5.0 out of 5

I found the care that my wife received while in The Grove was wonderful, all of the staff were very friendly and treated my wife wonderfully and caringly whilst she was there. She was cared for marvellously when she was a t end of life. I cannot praise them all enough.

Reply from Juliet Peall, Regional Manager at The Grove Care Centre

Thank you for your kind review and I know the Manager and the team at The Grove will be pleased to know they assisted you and your wife and in your hour of need.


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Overall Experience  Overall Experience 4.0 out of 5

Lovely, kind care in a homely environment.

Reply from Juliet Peall, Regional Manager at The Grove Care Centre

Thank you for the review, very much appreciated by the home and staff.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very nice and friendly, the management are great.

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Overall Experience  Overall Experience 4.0 out of 5

My mum had to go into The Grove as an emergency for respite. She was warmly welcomed. The staff were lovely. The Grove has a friendly, family feel to it. The rooms were very nice and clean. My Mum enjoyed her time there and if she needs respite in the future she will be happy to return.

Reply from Juliet Peall, Regional Manager at The Grove Care Centre

Thank you for your review and I know the Team at The Grove will be happy in the knowledge that your mum was happy during her stay.


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Overall Experience  Overall Experience 5.0 out of 5

I am 75 years old. I was already wheelchair bound, had several morbidities and very ill when I broke my hip and fractured my femur. After a brilliant op at hospital I arrived, by ambulance, to The Grove. My main carer, my good wife had explained that, because of her own infirmities, she could no longer
manage me. I had no mobility and was doubly incontinent. Several care homes had turned me down but The Grove opened up their doors and hearts to me. I was already suffering a chest infection controlled by antibiotics that, during my stay, flared up again. Without delay, I was transferred to hospital where I had a seizure followed by pneumonia. After my recovery, I was welcomed back to The Grove and because of their kindness and care, I was able to return home. I hope I will always remember all the staff who became my good friends.

Reply from Juliet Peall, Regional Manager at The Grove Care Centre

Thank you for your lovely review of your stay at The Grove. It's also fantastic news that you were able to return home. I know the Manager and the team will be pleased with your kind words and that you look upon them all as good friends.


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Overall Experience  Overall Experience 5.0 out of 5

You have been looking after my mother in law since last September, we just wanted to say, and this needs saying, that your care for all of your residents is unquestionable. On our too infrequent visits (caused by living 110 miles away) we leave with the knowledge that we have seen a calm and happy mother
in law. Also, we witness each time what we call moments of kindness where the resident is given complete attention, a listening ear and eye contact, even help with a word search or puzzle. We feel safe in the knowledge that if there is any problem or change in circumstances or a doctor is called you telephone straightway. The other signs of a good second home? Please don't laugh but there is not that overriding smell of cooked cabbage. The staff; there is not a high turnover, and some have been there for a decade or more. You do not hear the staff complain. When a manager says "I love my job" that's something you cannot fake.

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Current Review Score: 8.6 (8.595)

Overview of Review Score

The Review Score of 8.6 (8.595) out of 10 for The Grove Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.553 for The Grove Care Centre is calculated as follows: ( (31 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 47 Ratings = 4.553

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.042 Points relating to the number of positive Reviews for The Grove Care Centre is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 4 Positive Reviews ÷ 6 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jul 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Karen

Karen Aslin

Job Title: Home Manager

Joined: 2002

I love my job and I try to do my best for each and every one of our residents, being their eyes and ears. I have been employed at the Grove since 2002, starting as a care assistant, and part-time cook and working my way up to become the home's registered home manager, and I have been doing this role since June 2006.


Frequently Asked Questions about The Grove Care Centre

What types of Care is The Grove Care Centre registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Grove Care Centre provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Grove Care Centre have?

There are 26 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Grove Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grove Care Centre to the centre of Lincoln?

3.1 mile(s) as the crow flies, distance by road may be significantly further.