St John's Care Home

66 Hawthorn Bank, Spalding PE11 1JQ
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9.7 98 Reviews
  • St John's Care Home, Spalding
St John's Care Home is situated in the quiet market town of Spalding. The home has spacious dining rooms, lounges and a mature garden. The care home has a warm, friendly atmosphere with a dedicated team of care staff.

Chef Managers cook a variety of nutritious and tasty meals to provide residents with appealing daily menus which are updated regularly. Special dietary requirements are catered for.

Residents are encouraged and supported by the well-being and activities champions to continue to enjoy their interests and hobbies. From gardening and flower arranging to arts, crafts and games there is always something for residents to join in with should they wish to.

Residents benefit from a lively social life at the home with weekly exercise sessions, regular outings and entertainment. Arrangements can be made for residents to be visited regularly by a hairdresser and chiropodist. The home enjoys strong ties with the local community, with regular visits from church groups and pupils from the local primary school.

The home provides residential, dementia and respite care. St John's Care Home has two Dementia Champions who provide practical support to residents with dementia and their families.

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Care Provided by St John's Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Natalie Parnham (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for St John's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact St John's Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • St Johns Care Home is always open and welcomes visitors at any time.


  • Parking

  • There is a large on-site car park.


St John's Care Home Reviews (98)

Total of 98, showing 1-20
9.7

St John's Care Home has a Review Score of 9.7 (9.663) out of 10, based on 17 reviews in the last 2 years. Over all time St John's Care Home has 98 reviews.

Overall Experience

  • 68
  • 26
  • 4
  • 0
  • 0

Date Published

98
3
5
17
81

Review from J G (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all really professional in regards to my Mother they are respectful and encouraging. Mum is now bed bound and they do their utmost to make sure that she is comfortable. After a fall from bed they made sure that she was ok by moving her to another room where she has peace and quiet.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you for reviewing St John's Care Home. We are so grateful to hear wonderful comments about the care provided from our fantastic team. Best Wishes,


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Review from Florence J (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been well cared for in the care home. Her physical health has improved and her heart failure is now much better controlled. Also her medication regime is well controlled. Her Parkinson's disease is well managed and her diabetes is also managed well. Her mental health regarding her dementia has
deteriorated but slower than expected as they run an excellent program of activities which stimulates her and helps her maintain her memory and they are very good at helping her in moments of confusion and when she feels frightened or depressed. Overall she has a good quality of life. She tends to not tell the staff when she is having hallucinations or problems till the problems are worrying her but the staff are encouraging her to tell them and addressing once they know.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you for taking the time to review St John's. We are so pleased to hear such wonderful comments about the care your mother receives. I will be sure to share with the team. Best Wishes,


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Review from D T (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has lived at St John's Care Home for over a year now. Honestly, his move there was a difficult decision for us as a family but we are glad we made it.
The staff at St Johns always seem to care for the residents as individuals. This is really important to me. I want to know that my Dad is being
looked after kindly and compassionately. It always feels that he is.
One of the greatest assets to St Johns has to be the non-caring staff who make the "living" experience what it is. It is lovely to visit and see such friendly faces.
My only concern is about times when I feel the home is under staffed, usually weekends. I appreciate people perhaps do not want to work the weekends but there seems less presence at weekends. This could perhaps be made better if there was a visible management at the weekends too.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you for taking the time to review St John's. We are delighted to hear your wonderful comments and always take feedback on board. Please be assured our care staffing is rota'd the same for each day of the week, if you do wish to discuss please do not hesitate to pop in to see me. Best Wishes


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Review from F J (Daughter of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had chest pain and on another occasion had a fall. The staff handled both problems to a high standard of care. She was resistant to going to A&E to be checked but they managed to persuade her to go and organised everything for her. They are very good at keeping her calm and despite her complicated
needs, they are able to give her a good quality of life.

Reply from Violeta Latviene, Home Manager at St John's Care Home

Thank you for taking the time to leave a review for St John's Care Home. We appreciate your kind words and feedback which will be shared with the staff team. It is our pleasure to care for your mum and have her as part of the St John's family.


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Review from K Q (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring staff who support my father during some challenging care requirements. Also extends to supporting the family too. This is a difficult phase for all of us. Can usually find staff when you need them, although weekends tend to be a bit more stretched.

Reply from Violeta Latviene, Home Manager at St John's Care Home

Thank you for taking the time to leave your review for St John's Care Home. We appreciate your comments and your feedback regarding staffing levels has been noted. Warm regards.


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Review from Sandra H (Daughter of Resident) published on 26 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff are always pleasant and friendly, there could be a few more to help with feeding the ones who are sitting in the dining room at meal times, we've never been introduced to the new manager so am unable to share any opinion about them.

Reply from Violeta Latviene, Home Manager at St John's Care Home

Thank you for taking the time to leave a review for St John's Care Home. Your comments will be taken on board and my door is always open for you to pop in. Warm regards


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Review from L H (Daughter of Resident) published on 25 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the Care Home and Mum loves it. It’s kept very clean, but it is welcoming and has a homely feel. We know that Mum is well looked after health wise and we are always kept informed. Staff are excellent, friendly, efficient and proactive and there are always activities and outings
to take part in, taking into account everyone's likes and dislikes.

Reply from Violeta Latviene, Home Manager at St John's Care Home

Thank you for taking the time to write your lovely review for St John's Care Home. We truly appreciate your positive feedback about the care your mum is receiving and your comments will be shared with the staff team. Warmest regards.


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Review from Jo K (Niece of Resident) published on 25 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my aunt receives at St John’s is second to none the staff are so kind and helpful and they have a full activity programme for the residents including trips out regularly. They ring me regularly to check her care plan and to see that I am happy with her care. The home is always spotless neat
and tidy and the food is home-cooked and a great variety for the residents.
I really can’t praise them enough.

Reply from Violeta Latviene, Home Manager at St John's Care Home

Thank you so much for taking the time to leave your review for St John's Care Home. Your kind words will be passed on to the staff team and we value your feedback. It is our pleasure to have your aunt as part of our family here at St John's. Warmest regards,


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Review from Joy C (Sister of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely caring care home. Nothing is too much trouble and when I visit my sister I am always made very welcome and the staff chat with me also. The home is very clean, well run and welcoming. I'm so glad my sister is a resident here as I know she will be well cared for.

Reply from Violeta Latviene, Home Manager at St John's Care Home

Thank you for taking the time to leave your review with your kind words and feedback for St John's Care Home. It is our pleasure to care for your sister and include her in our St John's family. Your comments will be shared with the staff team. Best regards.


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Review from Katie B (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of St John’s Care Home for some time now. She is well cared for by the staff, who do an excellent job in trying to engage her in activities. She always seems happy and content when we visit on a regular basis.
I am delighted with the care provided by the staff.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you for leaving your lovely review and for your kind words. It is our pleasure to care for your mum and have her as part of our family at St John's Care Home. Your feedback will be shared with the staff team.


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Review from Vanessa W (Daughter of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after.

Reply from Emma McGregor, Marketing Executive at St John's Care Home

Thank you for your lovely review. It is our pleasure to care for your mum at St John's Care Home. We appreciate you taking the time to leave your feedback. Best regards.


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Review from Michael A (Son of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During continued difficult times, all staff and systems work well for the benefit of residents. The staff I have had contact with are professional and always with a smile. Residents are treated with patience and respect.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you for taking the time to leave your review for St John's Care Home. We appreciate your feedback and kind words. Best regards.


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Review from T D (Daughter of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing St John's and meeting the lovely manager, I was confident that my Mum would have her needs met and she would be very well looked after. I had to move Mum quite quickly, and everyone at St John's was very supportive during this time. I can only praise all of the staff for how they not only
care for my Mum but the other residents

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you so much for taking the time to leave your review and for the kind words and feedback. It is our pleasure to care for your mum, and we are very happy to welcome her and for her to become part of our family at St John's Care Home.


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Review from K G (Son of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At all times, I have been impressed by the compassion and professionalism of the hands-on care staff.
Likewise, the efficiency and approachability of the management and ancillary staff.
I am confident my elderly mother is in good hands, and I would not hesitate to recommend St John's Care Home
to those in need of its services.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Your kind words and feedback are appreciated, and we thank you for taking the time to leave us a review. It is our pleasure to care for your mum here at St John's Care Home. Best regards.


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Review from J J (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Wonderful care and love for my mother. She is so happy and so valued. Very impressed with the whole teamwork there and the leadership. They listen to suggestions respectfully and adapt. Social activities are stimulating each day. Great job.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you so much for taking the time to leave us a review regarding the care we provide for your mother. Your kind words are appreciated, and I will pass your feedback on to the staff team.


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Review from S T (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really friendly place. All staff etc, are very kind and understanding, they will all go the extra mile. The home has such a friendly atmosphere, and the rooms are kept nice and clean, just like the rest of the place. My dad is very well looked after, and I cannot thank them enough for what they do
for him. I would recommend St John's Care Home.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you for your lovely comments. We appreciate you taking the time to send us your feedback, and it is our pleasure to care for your dad as part of our family here at St John's Care Home.


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Review from Tom W (Son of Resident) published on 31 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended - all-round excellent home and staff. The staff really care, understand the residents' needs, are constantly cheerful and positive and work hard to keep the residents content and entertained. There are lots of activities and trips, and as someone not living locally, it is great to
see regular photographs on Facebook. I am totally confident my mother has the best care available, and she is as happy and as comfortable as she can be. A big thank you to everyone at St John's.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you for your lovely review and kind words regarding the staff and care for your mother. Your feedback is appreciated, and it is a pleasure to include your mother as part of the family at St John's Care Home.


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Review from Marilyn P (Daughter of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my mum receives and that Mum is treated as an individual. Mum is always clean and well-dressed. She is content and happy and so I am! Thank you to St John's I really am grateful.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you for taking the time to review St John's Care Home and for the kind words. It is lovely to hear that you are happy with the care provided for your mum. Best regards.


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Review from S G (Daughter of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy with the care our father receives at St John's. The staff are all very caring and kind. St John's has a very friendly atmosphere.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you for taking the time to leave a lovely review for St John's Care Home. It is lovely to have your feedback and to hear you are happy with the care we provide for your father.


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Review from Graham R (Son of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding would be an understatement. Following an extremely traumatic transfer from the West Midlands to St John's, all the staff, upon reception/receiving my aged mother, literally 'bent over backwards' to ensure Mum was made welcome and, above all, comfortable and at ease.
It was immediately apparent
from the second my mum was settled into her new environment that the attending staff, and management, were as concerned as the family about how my dear mother had been obviously mistreated before being admitted to St John's... the clear compassion and understanding given will never be forgotten.
Throughout what was to become just a short residency for my mother I/we can truthfully state that all the staff, from management to nursing and ancillary, were kind and, above all, sincere in their dedication to the care of their elderly residents... without exception.
It must be stated that to "cap" this dedication, both senior managers from the home attended my mother's funeral - never forgotten.

Reply from Natalie Parnham, Home Manager at St John's Care Home

Thank you for taking the time to leave a review for St John's Care Home. It was our pleasure to care for your mother as part of our family here at St John's. I will pass your kind words on to our staff team.


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Current Review Score: 9.7 (9.663)

Overview of Review Score

The Review Score of 9.7 (9.663) out of 10 for St John's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.663 for St John's Care Home is calculated as follows: ( (143 Excellents x 5) + (45 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 199 Ratings = 4.663

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St John's Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (3)

Natalie

Natalie Parnham

Job Title: Home Manager

Natalie is our Home Manager here at St John's. She has worked in care for over 20 years, starting as a care assistant and working her way to Deputy Manager. Natalie is very passionate and caring towards the residents in her care and their families. Natalie is proud of the care offered at St John’s and the staff team who regularly go above and beyond to provide the very best quality of life for residents.


Morgan

Morgan Hicks

Job Title: Senior Customer Relations Manager

Joined: 2023

Your Senior Customer Relations Manager is Morgan Hicks, Morgan first started at Tallington Lodge in 2019, then worked across the wider group in 2022 and now will be your first point of contact when making an enquiry for care at St John’s Care Home.


She is here to help you through the whole journey of moving into our home, this includes: Answering any questions you have, helping to organise the move into our home and ensuring you or your loved one settles into life at St John’s.


Sharon

Sharon Hare

Job Title: Care Assistant

Joined: 2011

Sharon is a Carer and Dementia Champion at St John's Care Home where she has worked for six years. As Dementia Champion she is developing a dementia strategy for the home and will roll it out alongside the care team.


Frequently Asked Questions about St John's Care Home

What types of Care is St John's Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St John's Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St John's Care Home have?

There are 56 Single Rooms.

What are the Facilities & Services at St John's Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St John's Care Home to the centre of Spalding?

0.7 mile(s) as the crow flies, distance by road may be significantly further.