St John's Care Home

66 Hawthorn Bank, Spalding PE11 1JQ
Submit a Review
9.7 98 Reviews
  • St John's Care Home, Spalding
St John's Care Home is situated in the quiet market town of Spalding. The home has spacious dining rooms, lounges and a mature garden. The care home has a warm, friendly atmosphere with a dedicated team of care staff.

Chef Managers cook a variety of nutritious and tasty meals to provide residents with appealing daily menus which are updated regularly. Special dietary requirements are catered for.

Residents are encouraged and supported by the well-being and activities champions to continue to enjoy their interests and hobbies. From gardening and flower arranging to arts, crafts and games there is always something for residents to join in with should they wish to.

Residents benefit from a lively social life at the home with weekly exercise sessions, regular outings and entertainment. Arrangements can be made for residents to be visited regularly by a hairdresser and chiropodist. The home enjoys strong ties with the local community, with regular visits from church groups and pupils from the local primary school.

The home provides residential, dementia and respite care. St John's Care Home has two Dementia Champions who provide practical support to residents with dementia and their families.

Show St John's Care Home on the Map

Care Provided by St John's Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Natalie Parnham (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for St John's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact St John's Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • St Johns Care Home is always open and welcomes visitors at any time.


  • Parking

  • There is a large on-site car park.


St John's Care Home Reviews (98)

Total of 98, showing 81-98
9.7

St John's Care Home has a Review Score of 9.7 (9.663) out of 10, based on 17 reviews in the last 2 years. Over all time St John's Care Home has 98 reviews.

Overall Experience

  • 68
  • 26
  • 4
  • 0
  • 0

Date Published

98
3
5
17
81

Review from V E (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always friendly and efficient and try their best in a sometimes difficult environment. No one wants their loved one to go into care but this establishment is a safe and secure and friendly second best to home life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith (Son of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't recommend this home enough, looks after my mum very well, nice rooms, very clean and bright, very friendly staff and extremely helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James P (Grandson of Resident) published on 10 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's sad to see my grandfather as he is but knowing and witnessing him happy, warm and well cared for makes it all that much easier.
I'd certainly recommend St Johns to anyone who had a loved one that needed caring for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith (Son-in-law of Resident) published on 10 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The father in law is treated with respect and his individual needs are met.
Any family with experience of caring for an elderly relative will know how difficult it can be,
The careers, management team and admin staff are all fantastic with a caring and smiley attitude to makes this a great care home.
Thanks
for all you do for him and the family.!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathryn (Daughter of Resident) published on 10 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been a resident for 20 months. All the staff and management team should be highly commended.
The care and support for an elderly person is a difficult task for any family to deal with and St Johns have removed the worry and stresses this can cause.
All the elderly residents we have witnessed
at St John's are treated with respect and their individual needs catered for.
It's great to know my father is in safe hands.
Many thanks from all our family goes to everyone at St John's for the continued, professional and caring attitude, you are special people to provide the care you do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dianne S (Daughter of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, I'm very pleased with the care my mother receives at St John's Care Home. Occasionally there is an episode which raises concern but that is due more to possessions and personal items than care and attention of my mother. I know she is well fed and cared for and that is most important.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah M (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother is very happy at St John's Care Home. She is well cared for. I have found all the staff attentive and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael K (Son of Resident) published on 6 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has received good care from the St John's Care Home and has received very responsive care when it has been needed. I have also been very happy to have had excellent communication between myself and the facility which is very important to me as I live half way around the world and cannot visit
my mother on any regular basis. It is very comforting to me to have them keep me well informed when needed. I have even received photos and videos of Mum's birthday and Christmas celebrations at the home so I can see firsthand how she has spent her day at these celebratory times in her life.
I am comforted by St Johns' care of my mother and can rest easy knowing she is in good care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pam M (Daughter of Resident) published on 6 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Staff at St John's Care Home go above & beyond what is expected of them, they are all very helpful, friendly, approachable and kind. I was very apprehensive when my Mother had to move to a care home, but I have no worries now, she has been at St John's since April 2016 and just recently my stepfather
who was also a resident, sadly passed away, the staff could not have been more caring and supportive through this very difficult time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edith (Friend of Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend entered your establishment on 9th June from the hospital and was examined by your doctor and placed on "end of life" treatment and as such a very confused old lady was treated with gentle rest and compassion. In the 5 months she took to pass away my wife and I visited him 2/3 times a week
and were always treated with kindness from management and staff. My friend's care and compassion was of the best! The home is run very well its standard of cleanliness is above reproach, as an eighty-six year old if needed I would wish to end up with you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Evelyne D (Daughter of Resident) published on 18 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in St John's for 14 weeks, initially in an IL basis. She was in a leg brace and could not have managed at home. The care she received from both the home and the Independent Living Team was excellent. My only suggestion would be, it would be beneficial to those in her position to have
a small lounge/sitting room where tea/coffee could be made and be able to socialise for those without dementia. If all care homes were run like St John's there would be no need to worry about the care of our elderly population. Well done to all the staff, keep up the good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew G (Son of Resident) published on 15 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very friendly, caring and professional residential home. From what I have seen nothing is too much trouble for the staff who always make time for residents and relatives alike. The accommodation is immaculate and I have no concerns about my mother being kept clean and tidy too. Activities are good
and the food is also. I like the addition of a set weekly menu. Keep up the good work and standards St Johns.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Greta D (Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had a lovely room and was made welcome on arrival. All the staff and manager were helpful. I was treated with dignity and my wishes were respected. There was a good choice of food at mealtimes and the activities were interesting and enjoyable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean (Resident) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like everyone. The staff are helpful, they always make me laugh. The girls always ensure I look nice. I love when they do my nails.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David E (Son of Resident) published on 23 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has spent just under eight weeks in hospital and went to St John's Care Home to get ready to go home. The room was very clean and tidy and the staff were all very good. Overall the level of care was excellent, she is now at home and doing well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen P (Daughter of Resident) published on 21 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Manager extremely friendly. Carers lovely and friendly. But lift smells of urine and cleaning can be done better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dennis L (Son of Resident) published on 19 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am only in Spalding to visit once or twice a year for a few days, however I have the impression my mother is well cared for. The activity programme I find good and the rooms clean and comfortable. The staff are always friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline P (Resident) published on 19 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It feels like home the food is good and the staff are nice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.663)

Overview of Review Score

The Review Score of 9.7 (9.663) out of 10 for St John's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.663 for St John's Care Home is calculated as follows: ( (143 Excellents x 5) + (45 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 199 Ratings = 4.663

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St John's Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Natalie

Natalie Parnham

Job Title: Home Manager

Natalie is our Home Manager here at St John's. She has worked in care for over 20 years, starting as a care assistant and working her way to Deputy Manager. Natalie is very passionate and caring towards the residents in her care and their families. Natalie is proud of the care offered at St John’s and the staff team who regularly go above and beyond to provide the very best quality of life for residents.


Morgan

Morgan Hicks

Job Title: Senior Customer Relations Manager

Joined: 2023

Your Senior Customer Relations Manager is Morgan Hicks, Morgan first started at Tallington Lodge in 2019, then worked across the wider group in 2022 and now will be your first point of contact when making an enquiry for care at St John’s Care Home.


She is here to help you through the whole journey of moving into our home, this includes: Answering any questions you have, helping to organise the move into our home and ensuring you or your loved one settles into life at St John’s.


Sharon

Sharon Hare

Job Title: Care Assistant

Joined: 2011

Sharon is a Carer and Dementia Champion at St John's Care Home where she has worked for six years. As Dementia Champion she is developing a dementia strategy for the home and will roll it out alongside the care team.