The Laurels Residential Care Home

45 High Street, Market Deeping, Peterborough PE6 8ED
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10 12 Reviews
  • The Laurels Residential Care Home, Peterborough
The Laurels Care Home in Market Deeping was taken over by mother and daughter team in 2023. They also run Garden Lodge in Glinton and Florence Houses in Peterborough.

The Laurels is a small 20 bedded home and most rooms have now gone through a full refurbishment. The home has a real home from home feel with a great team of caring, compassion carers who spend their time giving true personalised care. Their ethos focuses on enriching their residents' lives and giving them a reason to wake up every day.

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Care Provided by The Laurels Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 23 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Yasamine Watts (Manager)
  • Admission Criteria
    • Ages 64+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for The Laurels Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,180 – £1,180
    • Self-Funded Residential Dementia Care £1,180 – £1,180
    • RESPITE Self-Funded Residential Care £1,280 – £1,280
    • RESPITE Self-Funded Residential Dementia Care £1,280 – £1,280
  • (these prices are only a guideline, please contact The Laurels Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

The Laurels Residential Care Home Reviews (12)

10

The Laurels Residential Care Home has a Review Score of 10 (9.986) out of 10, based on 12 reviews in the last 2 years. Over all time The Laurels Residential Care Home has 12 reviews.

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Review from G M (Son of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father became unwell and realised he'd need care, he told us he'd like The Laurels to look after him. From our first approach to the manager, to enquire about availability, our experience was one of reassurance, care and professionalism. Nothing was too much trouble and despite NHS difficulties
in arranging a transfer from hospital to The Laurels, everything was accommodated calmly and without fuss. Once my father arrived, we could immediately see the care, compassion and diligence of the whole team - not just for him but for all of the residents. The way they go about their work is wonderful, we can never thank them enough for that. Although my father was only with them a short time, we felt that the team at The Laurels really got to know him and made him feel comfortable and welcome, and it was lovely to hear them occasionally laughing together - like any family members would. Many of my memories of Dad's stay at The Laurels will forever be happy ones.

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Review from Scott P (Son of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management take care of all residents to a very high standard. Nothing is too much trouble. Also very knowledgeable in medication which saw someone go from a very bad state to a happy individual in the space of 6 months. Management are always there to help and advise.

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Review from M R (Daughter-in-law of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose The Laurels because I was looking for a smaller setting for my father, I could not recommend The Laurels more, it really gives a home-from-home feel and the staff are so caring and welcoming. The manager came to visit my Dad before he went in and she really got to know my Dad and what makes
him happy. My dad was 100 when he passed away and I'm so happy his last days were spent with his Laurels family.

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Review from Pauline D (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a regular resident of The Laurels, her first stay being in April 2023. Despite her reluctance to go she ended up being a regular resident for respite and in between some weeks made daily visits there. They made her feel so welcome at all times and took great care of her. In January 2024 my
mum went again to The Laurels for respite following a bout of illness and hospital stay. Unfortunately she sadly passed away on 28 January whilst there. I cannot thank the staff enough for the care and love they showed to my mum in her final weeks, days and hours. That care and love extended to her family at a very sad time. The management and staff are amazing - their prime focus is ensuring their residents are safe happy and well looked after. I would not hesitate in recommending them as a facility for any person needing residential care.

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Review from Paul F (Son of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at The Laurels until her death in May 2024, to say she enjoyed her residency is an understatement. The facilities, and care were exceptional, the staff couldn't do enough for everyone and they are a major contributor to the overall well-being of all of the residents. I would
not hesitate in highly recommending anyone looking for a care home to visit The Laurels and see for themselves what a great place it is!

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Review from Jacqueline W (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents now reside at The Laurels. This is an excellent home with a very professional yet caring team. They treat Mum and Dad as if they were their own parents. Mum and Dad are both happy and very settled. I am so thankful.

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Review from Shaun H (Son of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents' needs changed and it was apparent that full-time care was required for both. My dad has mobility issues and my mother has dementia. We found The Laurels through a referral from a close friend and are so glad we did. My parents are safe, well cared for, stimulated and very happy. Most importantly,
they are together. The staff at The Laurels treat my parents like their own. Lovingly and with such care. The senior management, keep me informed of any concerns and additional needs. The manager has selected the best team and they have done an amazing job in creating a relaxed and safe environment. Now I can visit my parents to see them and enjoy their latter years without worrying about them during the night. I honestly cannot thank them all enough for everything they do for my parents. I would highly recommend The Laurels as one of the best residential care homes for those who want a family feel for their loved ones.

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Review from L R (Sister of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful clean home, very welcoming, the manager and staff are very caring and respectful. My sister is so happy and settled, I have peace of mind knowing she is well cared for and happy. Would 100% recommend The Laurels.

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Review from J C (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love that this is a small care home, it feels more personal. Residents spend the day together in the lounge. Other homes I visited seemed cold and isolating as residents were mostly alone in their rooms. The staff are experienced, caring and extremely patient. They are very pleasant, approachable
and helpful. Mum is eating better - good home-cooked meals, and it is a huge relief for me to know that there is always someone there for her 24/7. The Laurels is a beautiful building and has benefitted from a recent renovation. I feel the new owners have improved it dramatically. The house feels more homely than a modern building and I'm very happy that there was a room available for my mum.

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Review from J G (Son of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into The Laurels in September 2023 after 99 years living in his own home. This move was made with some trepidation. Four months later, both my father and I agreed that this was the best decision he ever made.
The manager and her team have made his life truly comfortable and they have
been very caring.
My father reports his meals as varying between good, very good and excellent.
His medical care has been second to none as the manager seems to have built an extremely good relationship with the medical practice.
From every angle, we give The Laurels five Stars.

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Review from C B (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of The Laurels care home for four years. Wonderful, kind staff who looked after Mum so well, to whom we owe so much.
The home has been taken over, due to the retirement of previous owners. Since the takeover of the building, garden and car parking area have been improved, the
interior has been decorated to a high standard and is now light and airy, and as I understand all rooms will be brought up to the same standard in due course.
A big thank you to all the staff, managers and carers for everything you did for Mum and I wish you well for the future.

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Review from Jayne J (Daughter of Resident) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home. Lovely caring staff who made my father's stay very comfortable and happy. Delicious hot home-cooked food. Warm comfortable rooms with TV. A big thank you to all the amazing wonderful carers who looked after my dad and all patients like family.

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Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for The Laurels Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.986 for The Laurels Residential Care Home is calculated as follows: ( (137 Excellents x 5) + (2 Goods x 4) ) ÷ 139 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Laurels Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

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Yasamine Watts

Job Title: Proprietor

Joined: 2009

Yasamine and her mother purchased The Laurels 1 year ago, their passion is small care homes that enable to give true person-centred care. Yasamine has 15 years experience in running small care homes and Touran her mother has over 40 years experience in the care sector. Their focus is the resident well-being and making sure that their lives are enriched every day. There is a real home from home feel to The Laurels which is loved by everybody.


Frequently Asked Questions about The Laurels Residential Care Home

What types of Care is The Laurels Residential Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Laurels Residential Care Home provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Laurels Residential Care Home have?

There are 23 Single Rooms.

What are the Facilities & Services at The Laurels Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Laurels Residential Care Home to the centre of Peterborough?

7.6 mile(s) as the crow flies, distance by road may be significantly further.