Manor Care Centre

West Fen Lane, East Kirkby, Spilsby PE23 4DB
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8.4 9 Reviews
  • Manor Care Centre, Spilsby
Manor Care Centre is located in a rural setting where skilled carers offer personal care to older people.

The focus is on individual care that promotes privacy and dignity, as well as adhering to current methods and practice. Each resident has their preferences respected and staff have their own personal development scheme.

Alongside support for an active lifestyle, occupants enjoy a menu of home-cooked food, with beverages and snacks available throughout the day and night.

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Care Provided by Manor Care Centre

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 41 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Joanne James (Manager)
  • Admission Criteria
    • No Smoking
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Manor Care Centre Reviews (9)

8.4

Manor Care Centre has a Review Score of 8.4 (8.369) out of 10, based on 2 reviews in the last 2 years. Over all time Manor Care Centre has 9 reviews.

Overall Experience

  • 8
  • 1
  • 0
  • 0
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Date Published

9
1
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7

Review from Sandra B (Wife of Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went on daycare and respite at the Manor, he was very well looked after, his every need was catered for, and the staff were extremely kind caring and supportive. When he stayed overnight, I knew he was safe and being very well looked after, the home is great, big and well equipped, myself
and family were made very welcome all the time! I would highly recommend the manor for your loved one.

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Review from Sian D (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home in a peaceful, rural location. The home is always welcoming when I visit my dad and it is kept impeccably clean. The staff are warm, friendly, very helpful and accommodating to the residents' needs.

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Review from Steffe J-B (Daughter of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is 91 and went into full-time care at Manor Care Centre in September 2019, having spent some months prior to this enjoying both their daycare and respite facilities. Mum has dementia, and over the past 2-years has been steadily losing many of her precious memories and skills. As a family, it
has been difficult to watch this happen, but Manor Care has been truly excellent. The staff have shown such care and compassion that it has been a blessing to us as a family to know that Mum is safe, happy and well cared for. Our heartfelt thanks to Manor Care and all the staff team.

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Review from Laurie (Son of Resident) published on 15 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would certainly recommend Manor Care 100%. My mother has been in Manor Care for approximately 10 months and the staff have been exceptional. Every time I have visited (prior to lockdown) my mother has always been well presented, happy and content. Given the current national pandemic, the staff have
been really wonderful. Bless them all. I will sign off now as I'm feeling emotional.

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Review from Alan (Son of Resident) published on 21 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in residence for just over one year and what a year that has been, with the trauma for him and the family and of coming to terms with the reality that this is a necessity and the guilt that we all feel when making the decision. However, the staff at The Manor Care home have all been
supportive of the family and more importantly of my father, through the various issue's that occur during his stay. Of course, the current Covid-19 pandemic has made life even more difficult for everyone as loved ones cannot visit and staff obviously have extra precautions to take, but we have always been able to make contact and get updates on life in the home.

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Review from Christine (Daughter of Resident) published on 12 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care my father has received over the last year. Without exception, from the cleaners to the Manager, the staff are wonderful. In particular, the carers are exceptional: their caring compassion, their support and patience, the respect and dignity that they show the
client and their unstinting hard work with the jobs they undertake - often not of a pleasant nature, are all are done with gentle calmness.
This caring compassion extends beyond the client to the relatives as well. Their kindness to me has on occasions brought me to tears.


The Centre is a lovely old, extended Manor House with excellent facilities and beautiful grounds to walk in. The food and refreshments are of a high quality and no-one goes hungry! The leadership of the manager is reflected in the high standards maintained.


You may wish to know that the Centre is being staffed, not just by caring people, but by a flock of angels!


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Review from Lynda B (Daughter of Resident) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was taken ill suddenly and it was a very worrying time. It was suggested that after a long hospital stay she go for two weeks respite care at Manor Care Centre in East Kirkby. I’d always promised, from being a child, that I’d never put my mother in a home and the guilt I felt at not being able
to care for her 24 hours a day was crippling. I turned up at the home, unannounced, to see how it was run. I was welcomed with a friendly face, a professional and efficient manner and witnessed myself other people’s parents living happily and harmoniously in their own little worlds. Mum stayed for two weeks and she improved to the point where she’s now back home with me. She enjoyed her stay there, the room was lovely, the food fresh and very good and the care was excellent. I can’t praise the people there enough. They were always there for Mum and helped me personally through a very dark time. I won’t hesitate to use the Manor Care Home again should the situation arise and I’d recommend it without question.

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Review from Yvonne C (Wife of Resident) published on 29 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to stay for a week holiday period. It was the first time we had been separated for 60 years and I was extremely concerned about this. The staff at Manor reassured and helped me understand the benefit of taking a rest and recharging my batteries. On arrival at the home, they welcomed
my husband who has dementia and responded with warmth and friendship, he became cheerful and smiled.
He was familiar with the environment from his regular day care visits, this made me feel at ease and comfortable knowing that there was genuine empathy from staff. I phoned each evening was given a detailed account about my husband's day, and never felt hurried by staff even though I know they must be busy.
On my husbands return home he was brighter in mood, his walking had improved and he had found his appetite again. I have nothing but praise for the team of staff at Manor it is like a family and they include all when caring for your loved one. My husband will be visiting for his next holiday.

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Review from Pauline N (Daughter of Resident) published on 24 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of my mother over the 8 months she was at the Manor Care Centre was excellent. For the majority of the time she was bedridden and the staff went out of their way to ensure that she was made as comfortable as possible. They really cared for her and were very patient and understanding, giving
her constant attention and making sure she had the best equipment to meet her needs. Most of her family lived quite a distance away, but whenever we visited (often without prior notice) we were made very welcome and we always found mum to be clean and tidy. Whenever we telephoned to see how mum was we were always given full information and were never hurried off the phone. If we were at all worried the senior staff would always talk things through with us and spend time reassuring us. All of the staff I met in person were very caring and excellent with mum.


The home itself is in a very peaceful, rural setting with pleasant rooms and a good standard of cleanliness. The food appeared to be appetising and freshly cooked. The standard of regulation was high with everything being monitored and recorded as it should be.


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Current Review Score: 8.4 (8.369)

Overview of Review Score

The Review Score of 8.4 (8.369) out of 10 for Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Manor Care Centre is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.369 Points relating to the number of positive Reviews for Manor Care Centre is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 2 Positive Reviews ÷ 8.2 = 0.244

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Manor Care Centre

What types of Care is Manor Care Centre registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Manor Care Centre provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Manor Care Centre have?

There are 33 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Manor Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Manor Care Centre to the centre of Spilsby?

4.8 mile(s) as the crow flies, distance by road may be significantly further.