Mayfield Residential Home

Fleet Street, Holbeach, Spalding PE12 7AG
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10 Reviews
  • Mayfield Residential Home, Spalding
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Care Provided by Mayfield Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • Mayfield Residential Care Ltd
  • Person in charge
  • Sharon Barwick (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


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Mayfield Residential Home Reviews (10)

Over all time Mayfield Residential Home has 10 reviews.

Overall Experience

  • 10
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Review from Peter B (Son of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mayfield have been looking after my mum since September 2020. The staff are always very friendly and easy to talk to. They always keep me informed about my mum. Mum is obviously enjoying her food as I’ve had to recently buy her some larger clothing. Government COVID restrictions on visiting means that
visitors are not allowed inside the home at present and it’s not very practical to meet my mum outside in this cold weather but Mayfield has risen to the challenge and set-up 'Zoom' video calls which are a lot more personal than just a telephone call.

Reply from Jan Pragnall, Registered Manager at Mayfield Residential Home

Thank you, Peter, for a positive and great review. We all work extremely hard to achieve a happy, loving and safe home for your loved ones and it's wonderful to know we are doing a great job. Thank you for all your support and understanding throughout challenging times and we are always here. Kindest regards Jan and the team.


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Review from Linda B (Daughter of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My beautiful mum sadly passed last night at this truly amazing care home, the whole family are so grateful to all the staff for the care and genuine love they gave our mum. Thank you, they were always prepared to go that extra mile and nothing is to much trouble to them. She always said she felt safe,
loved, never hungry, thirsty or cold. Give yourselves a huge pat on the back you all deserve it and thank you so so much.

Reply from Jan Pragnall, Registered Manager at Mayfield Residential Home

Thank you very much for your honest and kind words, Linda. It has been a pleasure and an honour to have cared for your Mother and to have met her family. Your Mother was always a grateful and polite lady and she will be greatly missed by us all at Mayfield. Thank you once again. Kindest regards Jan and the team.


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Review from John W (Friend of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend lost his partner and lived alone; he found life very hard and needed help with basic life tasks. Moving to a sheltered home did not help with the onset of dementia; he needed care. I visited many many local care homes and finally found Mayfield. Although not in his home town it was far the
most inviting. Others were large build as care homes. Mayfield had a feel like a home, the lounge was smaller, the staff walked through and would speak to the residents. In the larger homes, the residents sat around the rooms and I think many residents could not even see the staff going about their jobs. The staff always had a happy word for all residents and visiting at least once a week at different times on different days I never ever witnessed anything but care and kindness for the four and a half years he enjoyed being looked after. One memory I have is, as I walked down the passage to his room unnoticed and unheard, I saw a member of staff feeding my friend with a small teaspoon talking gently to him.

Reply from Jan Pragnall, Registered Manager at Mayfield Residential Home

Thank you for a positive and great review. We pride ourselves in giving that home from home feel and its wonderful to know you felt that all important first impression upon viewing our home. We are a friendly, bubbly, caring team who work extremely hard to achieve a happy, loving and safe home for your loved ones. Thank you for all your support and we are always here. Kindest regards Jan and the team.


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Review from Kathryn C (Daughter of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Mayfield for over a year. Under compassionate management, it is kept spotlessly clean throughout and the food is home-cooked with a varied menu choice. Dad is showered and groomed daily and wears clean clothes, his appearance is important to him, and his dignity. He has
a lovely en-suite room with several personal things, photos etc, to make him feel at home. The caring staff are friendly and fun and are welcoming to all his visiting family. Dad "loves" the girls and the attention he is given! Regular activities are encouraged, sing-alongs, bingo and crafts to name but a few, which he has enjoyed taking part in. Dad has made many new friends in the other residents, he says they are all in the same boat and enjoy reminiscing about the old days. I was devastated when Dad started losing his mobility and I was struggling to care for him at home. I now feel settled that he is well cared for in a safe environment. Mayfield was the right choice for us all.

Reply from Jan Pragnall, Registered Manager at Mayfield Residential Home

Thank you very much for your honest and kind words, Kath. We are so pleased your Dad is settled and loves it here. We all work extremely hard to achieve a happy, loving and safe home for your loved ones and it's wonderful to know we are doing a great job. Thank you for all your support and understanding throughout challenging times and we are always here. Kindest regards Jan and the team.


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Review from Colin T (Son of Resident) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident of Mayfield since late February 2020 to the present date Nov 2020 ongoing. Mayfield is a caring residential home, and nothing seems too much trouble. Since the lockdown, they, like many others, have stopped room visiting, but have, when the weather allows allowed limited
outdoor Garden visits. These have been invaluable as phone conversations with your loved one is not always possible. In the meantime, they, the Carers, Nurses, and Management are always on the other end of a telephone call if you need to enquire about your loved ones.
They are very well cared for, with lots of activities available to ensure the time spend between the fabulous meal times pass very quickly. You have a TV in your room and in the lounge areas, if that is what you prefer, you couldn't want a better home for your loved ones to be in.
Clearly, the current Covid-19 situation has closed down a number of options to entertain and visit the Residential home, but Mayfield has managed.

Reply from Jan Pragnall, Registered Manager at Mayfield Residential Home

Thank you, Colin, for a positive and great review. We all work extremely hard to achieve a happy, loving and safe home for your loved ones and it's wonderful to know we are doing a great job. Thank you for all your support and understanding throughout challenging times and we are always here. Kindest regards Jan and the team.


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Review from Margaret M (Daughter of Resident) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mayfield are friendly, understanding and always helpful. My Mother is very happy there and enjoys the activities that are regularly put on for the residents, plus she says the food is excellent. Nothing is too much trouble for the staff and they have managed very well indeed in these difficult
times, welcoming outdoor visits when possible, for people to see their loved ones.

Reply from Jan Pragnall, Registered Manager at Mayfield Residential Home

Thank you, Margaret, for a positive and great review. We all work extremely hard to achieve a happy, loving and safe home for your loved ones and it's wonderful to know we are doing a great job. Thank you for all your support and understanding throughout challenging times and we are always here. Kindest regards Jan and the team.


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Review from Ann K (Daughter of Resident) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been in the care home for two years now, the staff are friendly and professional and work to very high standards. The home has been transformed over the last two years and is very clean and welcoming to both residents and family alike. The staff keep us well informed and are always willing
to help with any enquiries or requests from families or residents no matter what time of day/night. They have been fantastic throughout the COVID pandemic and a true credit to the manager and team that they have ensured all of the residents have remained well cared for and safe. We have been able to make our mum's room look just like her own bedroom which she feels very comfortable in. They treat her with respect and dignity and understand her needs fully, always making sure that she is listened to and encouraging her to be more active where they can. We needed a high-security home due to our mum being a flight risk, but since moving in she has been very settled.

Reply from Jan Pragnall, Registered Manager at Mayfield Residential Home

Thank you, Ann, for a positive and great review. We all work extremely hard to achieve a happy, loving and safe home for your loved ones and it's wonderful to know we are doing a great job. Thank you for all your support and understanding throughout challenging times and we are always here. Kindest regards Jan and the team.


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Review from Madeleine O (Friend of Resident) published on 11 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Mayfield's are always friendly and keep you well informed about the residents, especially during this difficult time. They are always attentive to their resident's needs and always on hand. The food always looks appetising and enough of it.

Reply from Jan Pragnall, Registered Manager at Mayfield Residential Home

Thank you, Madeleine, for a positive and great review. We all work extremely hard to achieve a happy, loving and safe home for your loved ones and it's wonderful to know we are doing a great job. Thank you for all your support and understanding throughout challenging times and we are always here. Kindest regards Jan and the team.


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Review from Nina M (Daughter of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are looking after my Dad and he always says how lovely all the staff are. Every time I call or visit (not now with lockdown) they are so helpful in answering my questions. They keep me up to date with Dad's progress all the time. Dad feels very comfortable at Mayfield and I am pleased knowing they
are being kind and courteous to all the patients.

Reply from Jan Pragnall, Registered Manager at Mayfield Residential Home

Thank you very much for your kind review. It is our pleasure to take care of your father. We will look forward to seeing you as soon as it is safe.


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Review from Anthony C (Power of Attorney of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mayfield is a caring residential home, and nothing seems to much trouble. Since the lockdown, they, like many others, have stopped visiting, but they are always on the other end of a telephone if you need to enquire about your loved ones.
They are very well cared for, and you couldn't want a better
home for your loved ones to be in.

Reply from Jan Pragnall, Registered Manager at Mayfield Residential Home

Thank you, Anthony, for a positive and great review. We all work extremely hard to achieve a happy, loving and safe home for your loved ones and it's wonderful to know we are doing a great job. Thank you for all your support and understanding throughout challenging times and we are always here. Kindest regards Jan and the team.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jul 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Mayfield Residential Home

What types of Care is Mayfield Residential Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mayfield Residential Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Mayfield Residential Home have?

There are 27 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Mayfield Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mayfield Residential Home to the centre of Spalding?

7.4 mile(s) as the crow flies, distance by road may be significantly further.