St Michael's

High Street, Waddington, Lincoln LN5 9RF
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8.2 29 Reviews
  • St Michael's, Lincoln
St Michael's is a newly-acquired care centre, providing personal care for up to forty clients whose needs are associated with old age or diagnosed dementia. The home has all single bedroom accommodation, all rooms have the benefit of an en-suite toilet and wash hand basin within the main part of the bedroom.

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Care Provided by St Michael's

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lydia Gardner (Manager)
  • Admission Criteria
    • Residential Clients Only
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009
    • Number of floors: 1

Funding & Fees Guide for St Michael's

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,127
    • Self-Funded Residential Dementia Care from £1,127
    • RESPITE Self-Funded Residential Care from £1,127
    • RESPITE Self-Funded Residential Dementia Care from £1,127
  • (these prices are only a guideline, please contact St Michael's to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

St Michael's Reviews (29)

Total of 29, showing 21-29
8.2

St Michael's has a Review Score of 8.2 (8.158) out of 10, based on 2 reviews in the last 2 years. Over all time St Michael's has 29 reviews.

Overall Experience

  • 15
  • 13
  • 1
  • 0
  • 0

Date Published

29
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0
2
27

Review from A E (Sister of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are polite and willing to help. My brother is always looking smart and clean. He always eats all his meals, which he seems to enjoy. The room he lives in is always kept neat and tidy, bins are always emptied and it never smells like some homes do.

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Review from Jill T (Daughter of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has settled very well here. His needs are met in care and dignity.
Staff are always friendly and kind. They have a lot of patience dealing with difficult patients.
Rooms are always kept clean and tidy. Dad's hygiene is maintained and he is always nicely dressed.

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Review from Jo E (Wife of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers and manager are all very pleasant towards residents and relatives. There is varying degrees of people with dementia, so it is a difficult job, they all do their best under difficult circumstances. The food is very good. The care is good and the rooms are nice.
One thing I do like it the
fact that whatever the residents do the staff go along with it as long as it's not harming themselves or others. There are activities and singers etc., come to the home to entertain the residents and they have outings too.

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Review from A O (Daughter of Resident) published on 1 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrive there is always a smile and a welcome. If anything is not well I am always told straight away. The residents are well looked after with food and drink, always clean and tidy. Plenty of entertainment each week, sometimes twice.

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Review from Terry C (Husband of Resident) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife who is in the later stages of dementia has been a resident of St Michaels for the last four years. During this time I have never had a moment's concern. The manager and staff are all kind and considerate, nothing is too much trouble, problems are dealt with immediately.
I would have no hesitation
in recommending St Michaels to anyone who requires this kind of care.

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Review from Colin C (Husband of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife seems quite happy and comfortable. The staff are kind and helpful to her and also they are willing to talk to us visitors. They really are a lovely crowd.

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Review from Heather W (Daughter of Resident) published on 16 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at St Micheal's looked after my dad for the last year of his life and we found them to be caring, compassionate, warm and friendly. They laughed with him, listened to what he wanted and how he wanted it done, they listened and shared in his war stories. They brought us tea and biscuits when
we visited they supported us as a family right to the end. In short, they are remarkable people doing a remarkable job and I cannot recommend both the management and staff at St Micheal's highly enough.

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Review from Nick B (Son of Resident) published on 23 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was in the Care Home suffering from Alzheimer's between late 2013 and January 2017 when, sadly, she passed away. Throughout that time she was looked after with consideration and thoughtfulness by all the staff. The home always appeared to be clean and the staff attentive to all the residents
from what we could see.


At the time of her death and just after we were shown complete courtesy and understanding by the staff, in particular, those in a senior position and it was clear that they had all formed something of a bond with my mother despite the nature of her illness which caused her to be very difficult and out of character at times.


The attendance at the funeral and afterwards by staff was deeply appreciated and provided an opportunity for the family to express their appreciation for a job well done.


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Review from Brioney M (Granddaughter of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Michael's residential home is a calm and homely environment, with staff that go above and beyond to care for and entertain all the residents and family members.

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Current Review Score: 8.2 (8.158)

Overview of Review Score

The Review Score of 8.2 (8.158) out of 10 for St Michael's is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for St Michael's is calculated as follows: ( (18 Excellents x 5) + (5 Goods x 4) ) ÷ 23 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.375 Points relating to the number of positive Reviews for St Michael's is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 2 Positive Reviews ÷ 8 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Donna

Donna Garstang

Job Title: Registered Manager

Joined: 2019

I have been working at St Michaels for over 5 years now working my way up from Care Assistant to Registered manager. I have been working in the Health and Social care sector for over 15 years starting with learning disabilities.


I am passionate about creating a positive, welcoming and family environment for our residents, relatives and staff.
When not busy at work I enjoy spending time with my husband and our Basset Hound Wilson who occasionally comes to visit the residents. I have a grown-up daughter and a grown-up stepdaughter.