The Gardens Care Home

88-90 Sleaford Road, Boston PE21 8EY
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9.9 78 Reviews
  • The Gardens Care Home, Boston
Situated in a leafy residential area in Boston, surrounded by lots of green space, The Gardens Care Home offers personalised residential and residential dementia care to older people and benefits from being set in the wider setting of Park Place, a private, age-exclusive, independent village in Boston, Lincolnshire,

At The Gardens, there are a range of lovely dining areas where residents can relax and enjoy dining with family and friends. In addition to the popular dining rooms, residents can also enjoy mealtimes in the outdoor spaces on sunny days. The catering team prides itself on making mealtimes something to look forward to each day, providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at The Gardens, the team pride themselves on offering an engaging and varied lifestyle for all residents. Whether it be participating in the wellbeing and activities programme or retreating to a quiet spot, they are committed to helping residents to lead their best lives.

Community is an integral part of life at The Gardens too. The team is committed to supporting residents to build positive relationships in the Boston neighbourhood, organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life at the home and the experienced and friendly Home Manager leads by example to provide the kindest care possible to all residents.

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Care Provided by The Gardens Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Vicky Barty (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Gardens Care Home Reviews (78)

Total of 78, showing 41-60
9.9

The Gardens Care Home has a Review Score of 9.9 (9.873) out of 10, based on 16 reviews in the last 2 years. Over all time The Gardens Care Home has 78 reviews.

Overall Experience

  • 68
  • 10
  • 0
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  • 0

Date Published

78
3
5
16
62

Review from Betty G (Resident) published on 27 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into this care home some time ago when I came out of hospital. Now I am on my own and a bit older, I telephoned requesting a room to come to stay. I am happy with all the care and the girls are like family.

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Review from Bindy D (Friend of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Gardens Care Home is excellent. We have seen a big difference in our friend since she went into the home in August 2019. Our friend is clean, bubbly, also gained weight as she was very underweight. Well done to the management and staff for their remarkable work.

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Review from K S (Cousin of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring. Their communication with relatives and resident are excellent. They always keep us informed. I would recommend The Gardens.

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Review from Tony A (Husband of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from J L (Wife of Resident) published on 4 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care he is given. Staff look after him like family. Gives me peace of mind to know he is being looked after so well. He is very happy and seems content. I am very happy with how he is looked after.

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Review from Christine C (Daughter of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is treated with dignity and is safe and happy. The staff ate lovely and very caring. They look after all his needs and provide the care that makes his life better. Thanks to all the staff.

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Review from Jeffrey H (Son of Resident) published on 6 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is totally bed-ridden and I have been very impressed with the interaction all members of staff have with her whenever possible and the dignity with which she is treated. I am also kept informed should there be any health concerns or problems and actions discussed with me. The general atmosphere
in the Home is calm and efficient and it is evident that pride is taken at every level in the duties undertaken by the staff.
Due to my mothers disability and food having to be pureed, I can only comment on some of the areas below on my general observations.

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Review from C P (Daughter of Resident) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care for mum excellent. She seems very happy. Nothing is too much trouble.

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Review from K E (Daughter of Resident) published on 31 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic care home. All the staff are brilliant with everyone. Always happy and nothing is too much trouble. I have been to care homes before and this one really has impressed me. Clean, happy place. Safety is excellent. In fact, I would love to live here! Lovely atmosphere. The food also is
amazing. The whole place looks better than a top, first-class hotel. 'Fantastic'!

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Review from Alexandra C (Daughter of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in New Zealand so I don't get to see my father too often but I feel reassured he is getting the best care available. Whenever I have visited the staff have always been absolutely lovely and dad seems very content and happy in the home. He is very frail now and not very mobile but the staff ensure
that he is kept in very good condition making sure he does not develop complications from immobility. The manager runs a tight ship not much gets past her and I feel confident in her judgement of what is best for my father. The management and staff offer the highest standard of care and I am happy to give them every accolade.

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Review from E W (Daughter of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is a resident and has been treated with respect and dignity by all the staff. The family feel very happy to know that she is cared for 24 hours per day. All staff are friendly to me and all visitors made very welcome.

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Review from David B (Son of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Gardens Care Home is a very friendly and nice place to stay. The staff are very kind and helpful. The food is very good and you have a wide selection, the rooms are very clean and warm. Lots of different activities, singers, magicians, bingo and church services etc.

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Review from Paul E (Son of Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Any decision to place a member of one's family into care is daunting, full of conflict, stress and guilt. This was eased with such a professional approach by all staff of the home, from inviting the family previsit/inspection to becoming a resident (father) and being treated with genuine care, dignity,
patience and respect. Most importantly my father is settled into his new home and is contented.

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Review from Cynthia D (Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am in the home due to personal circumstances. My daughter was looking after me as I have ovarian cancer but she was poorly herself so I had to come in The Gardens for a period of time. Very caring staff and excellent manager runs the home.

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Review from Lorraine B (Daughter of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has had to come to The Gardens due to personal circumstances. I myself have found the management and staff very warm and friendly. The home itself is clean and tidy with lovely grounds and gardens.

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Review from Barbara K (Daughter of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for three months. During this time, I have noticed a great improvement in her. Mum had struggled to live on her own and had suffered ill health. The care she has been given has brought a 'spring' back to her step.
The staff are kind and compassionate to both residents and
their family. Living away I feel assured Mum is safe, warm and happy.

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Review from K R (Granddaughter of Resident) published on 11 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that he is always important to the staff. He is treated with respect and care. He is really happy.

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Review from M N (Daughter of Resident) published on 11 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a warm, friendly homely place which is what you look for straight away. Every member of staff are friendly and lovely.
Dad is very very happy, he is looked after very well, food, cleanliness and care.
I am really thankful you are looking after him so very well and are so very thankful to you
all.

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Review from Tony H (Son of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for 2 weeks and the quality of services have been second to none. Friendly and very warm.


Thank you all.


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Review from Lauraine C (Relative of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never had any reason to doubt the care that is given to my relative is nothing other than good kind care. All staff are helpful, friendly and always smiling. Nothing is too much trouble. Communication from the seniors and management are excellent. They always keep me informed of what is going
on with him. I would highly recommend this care home to anyone.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for The Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for The Gardens Care Home is calculated as follows: ( (167 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 189 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Gardens Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Victoria

Victoria Barty

Job Title: Home Manager

“Kind care to me means being respectful to others at all times, treating each and every Resident as an individual and giving them choices in each aspect of their life.”


As a dedicated healthcare professional, Victoria has gained a wealth of experience in providing care to elderly people to help enrich their lives, leading to her progression as Home Manager. She has enjoyed a successful career in the care industry so far, gaining an NVQ Level 4 in healthcare, as well as a Registered Manager’s Award.


Victoria closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoyed most about her role, Victoria remarked: “My favourite part of working at HC-One is spending time with such a kind, caring team to ensure that Residents are cared for to the best of our ability.”


Victoria credits her biggest achievement to celebrating a fantastic 35 years of marriage.


Outside of work, Victoria enjoys gardening, playing card games and spending time with her pet cats.


If you would like to find out more information about The Gardens, Victoria has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01205 359797
W hc-one.co.uk
E TheGardens.Manager@hc-one.co.uk