The Gardens Care Home

88-90 Sleaford Road, Boston PE21 8EY
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9.9 78 Reviews
  • The Gardens Care Home, Boston
Situated in a leafy residential area in Boston, surrounded by lots of green space, The Gardens Care Home offers personalised residential and residential dementia care to older people and benefits from being set in the wider setting of Park Place, a private, age-exclusive, independent village in Boston, Lincolnshire,

At The Gardens, there are a range of lovely dining areas where residents can relax and enjoy dining with family and friends. In addition to the popular dining rooms, residents can also enjoy mealtimes in the outdoor spaces on sunny days. The catering team prides itself on making mealtimes something to look forward to each day, providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at The Gardens, the team pride themselves on offering an engaging and varied lifestyle for all residents. Whether it be participating in the wellbeing and activities programme or retreating to a quiet spot, they are committed to helping residents to lead their best lives.

Community is an integral part of life at The Gardens too. The team is committed to supporting residents to build positive relationships in the Boston neighbourhood, organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life at the home and the experienced and friendly Home Manager leads by example to provide the kindest care possible to all residents.

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Care Provided by The Gardens Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Vicky Barty (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Gardens Care Home Reviews (78)

Total of 78, showing 61-78
9.9

The Gardens Care Home has a Review Score of 9.9 (9.873) out of 10, based on 16 reviews in the last 2 years. Over all time The Gardens Care Home has 78 reviews.

Overall Experience

  • 68
  • 10
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Date Published

78
3
5
16
62

Review from Jean P (Daughter of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was moved to this care home, The Gardens, Boston in May 2017. She settled in quickly and was made comfortable by the staff who are friendly, kind and caring. My Mother has not made any complaints and we consider that everything appears to be satisfactory. This is a great comfort to me, her
daughter, knowing that she is being properly cared for.

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Review from Christine M (Partner of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this a very family orientated home. I think they support the residents and the families and it brings such a wonderful atmosphere and time. Grounds are lovely. I do recommend to other people as so good. The events and parties are great.

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Review from Beatrice O (Wife of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy with the care at The Gardens. He likes the food and the actual care. He also likes all members of staff. I myself, find them very friendly too.

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Review from S C (Daughter of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel it is a well-run home, service users are treated with respect. The home is kept clean and free from smells. The food is good and plentiful. Most staff are caring. I think new staff are somtimes young and unaware of older people's needs ie the need to go to the toilet quickly, or being left on
the toilet too long. These issues have been rectified quickly by management.

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Review from Alan H (Cousin of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my wife and I - this is a new experience of having my cousin in a care home with such a compassionate atmosphere (we have just moved my cousin from a smaller care home where she was unhappy). The warm welcome we received was amazing. The manager and all the staff were fantastic and went
out of their way to ensure my cousin felt 'at home'. Although early days, we feel confident that The Gardens will provide the environment we've been searching for - compassionate, caring and purposeful - well done to everybody responsible for such a great job!

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Review from G C (Daughter of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and caring.
The home is clean and spacious in the dayrooms.
The food is varied and there is a choice for breakfast, dinner and teatime, the snack box in the lounge is a nice touch.
A regular entertainment programme, bingo appears to be popular with residents.
On the list to have
an en-suite bedroom for mother as she can access and use w.c. on her own.

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Review from Keith W (Son of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy with the care and facilities of the home. Staff are caring. Food appears to be excellent.

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Review from Pauline S (Wife of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly. The food very good no complaints.

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Review from J D (Wife of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of my husband if so the very best.
We are shown kindness and patience at all times.
We cannot ask for more from management and ancillary staff.

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Review from Denise D (Daughter of Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at The Gardens, Boston, Lincs since January 2016. Her care has been excellent all the time and she could not have gone anywhere better.
The staff are always polite and supportive as it is very emotional time seeing your loved ones decline.
All her needs have been met at all times.
She has always been treated with dignity and respect.

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Review from Ann S (Daughter of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has always had a good name. That is why I wanted my mum in The Gardens. The care workers are true carers. They always have time to talk to them. There is always a good connection. The rooms are always clean and tidy and the whole place does not smell.


The food is as good as an hotel

(they are lucky). Mum always seems happy there. My mum lived at my home and I felt guilty when she had to go into a home, but now I feel she's in the best place. I go to see her 4-5 days a week and just sit with her.

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Review from Carol B (Resident) published on 22 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. I came from another home which was terrible. I love it here.

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Review from J B (Daughter of Resident) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The gardens is a very nice care home. The staff are friendly and helpful. Mum is looked after very well and whenever I go she is always happy and smiling.

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Review from Stephen M (Friend of Resident) published on 3 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good, clean home.
Staff very friendly and helpful.

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Review from A K (Daughter of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I are extremely happy with the care and respect with which our relative is treated. All the staff are helpful and friendly and will always let us know of any concerns they may have about mother.

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Review from C W (Daughter of Resident) published on 3 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would most certainly recommend The Gardens to anyone who requires this type of care for a family member. The staff always have time for the care they administer to their patients and all visitors.


The gardens, as you walk to the entrance, are a very pleasant feature and a pleasure to visit.


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Review from M B (Daughter of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Gardens is pleasant in its interior and staff are lovely. Food is excellent and the residents get a good choice.


My mum is receiving excellent care at the end of life and I cannot fault anything.


I would recommend The Gardens as a home.


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Review from Ian S (Son of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first moment that I met the manager, I felt confident that this home would be ideal. Subsequent visits both strengthened that first impression. Furthermore, each member of staff that I have dealt with has contributed to the atmosphere of care and attention. I am grateful to them all.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for The Gardens Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for The Gardens Care Home is calculated as follows: ( (167 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 189 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Gardens Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Victoria

Victoria Barty

Job Title: Home Manager

“Kind care to me means being respectful to others at all times, treating each and every Resident as an individual and giving them choices in each aspect of their life.”


As a dedicated healthcare professional, Victoria has gained a wealth of experience in providing care to elderly people to help enrich their lives, leading to her progression as Home Manager. She has enjoyed a successful career in the care industry so far, gaining an NVQ Level 4 in healthcare, as well as a Registered Manager’s Award.


Victoria closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoyed most about her role, Victoria remarked: “My favourite part of working at HC-One is spending time with such a kind, caring team to ensure that Residents are cared for to the best of our ability.”


Victoria credits her biggest achievement to celebrating a fantastic 35 years of marriage.


Outside of work, Victoria enjoys gardening, playing card games and spending time with her pet cats.


If you would like to find out more information about The Gardens, Victoria has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01205 359797
W hc-one.co.uk
E TheGardens.Manager@hc-one.co.uk