The Old Rectory

Main Road, Stickney, Boston PE22 8AY
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8.4 13 Reviews
  • The Old Rectory, Boston
The Old Rectory provides personal care for up to forty-one clients whose needs are associated with the ageing process, physical disabilities and mental health, including dementia. The home also offers intermediate care to clients attempting to return home after a hospital stay.

The team at The Old Rectory would like to offer you a warm welcome to the Home. The Old Rectory is proud of the work that happens here.

Here are a few things about The Old Rectory and what makes the home unique...

- The aim is to support people to maintain and live the life they choose to live.
- The home support people with their health and care needs as well as their social and emotional needs.
- The home is situated in the quiet village of Stickney, approximately 9 miles to the market towns of Boston, Horncastle and Spilsby.
- The home provide services for Residents whose needs are associated with the ageing process, and dementia.
- The home has 41 single rooms some with ensuite facilities.
- The home has an internal secure garden with plenty of seating, where the residents can have lunch, sit out with their visitors or just enjoy the sunshine.
- The home has a wide variety of activities available as part of the activities programme.
- The home has approximately 30 staff comprising of a Manager, Senior Care Assistants, Care Assistants, Ancillary staff & Bank Care Workers.

Care Provided by The Old Rectory

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Megan Stocks (Manager)
  • Admission Criteria
    • Residential Clients Only
    • Ages from 18 to 120
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009
    • Number of floors: 2

Funding & Fees Guide for The Old Rectory

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,127
    • Self-Funded Residential Dementia Care from £1,127
    • RESPITE Self-Funded Residential Care from £1,127
    • RESPITE Self-Funded Residential Dementia Care from £1,127
  • (these prices are only a guideline, please contact The Old Rectory to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Stairlift
  • Television point in own room
  • Wheelchair Access
8.4

The Old Rectory has a Review Score of 8.4 (8.358) out of 10, based on 7 reviews in the last 2 years. Over all time The Old Rectory has 13 reviews.

Overall Experience

  • 7
  • 3
  • 0
  • 1
  • 2

Date Published

13
2
5
7
6
Overall Experience  Overall Experience 4.0 out of 5

Overall the staff are very friendly, caring and kind but often under pressure due to staff shortages.
Understandably, the property is very old and a bit dated but some of the rooms could do with some maintenance.

Reply from Diane Smith, Director at The Old Rectory

Thank you for taking the time to complete this review. We have taken on board your comments about the rooms and have added them on to our refurbishment schedule. We have also reviewed our staffing levels and in consultation with the manager, we are happy with the staffing levels but this does not account for unexpected absences and therefore we will be enhancing our current levels of bank staff.


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Overall Experience  Overall Experience 5.0 out of 5

We cannot fault The Old Rectory and the care that mum is getting. Mum's health and well being have improved hugely in the short time that she has been a resident. The staff are wonderful, and are so supportive of mum's needs, but also of us her family. The manager has been absolutely brilliant, and
so helpful, and we are always made to feel welcome when we visit. The home is warm, cosy and friendly, clean and tidy. There are always activities for residents to join in with which mum absolutely loves, and she is also enjoying the social interactions with the other residents and staff. We feel reassured as a family that mum is in the best hands and mum is the happiest she has been for a long time.

Reply from diane Smith, Director at The Old Rectory

Thank you for your kind words and for taking the time to complete the review.


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Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff, the care home is always clean. Mum is a vegetarian, no meat or fish. The kitchen sometimes struggles with this, there will be many more vegetarians and vegans in the future. So please no more sausage rolls, Mum will not eat them.

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Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff to be helpful and caring. During my mother's palliative care I could not have wished for more and the dignity at the end was outstanding. The management had improved dramatically over recent months and staff were more 'visable'. There seemed to be a better structure to
everything. I'm never sure why residential homes find it necessary to sit residents around the walls. How can there be easy interaction with each other, other than meal times.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent and caring staff, all very pleasant and helpful.

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Overall Experience  Overall Experience 2.0 out of 5

Home in period of change without registered manager, senior and regular carers dismissive of resident's needs and critical of resident's attitude and behaviour. Room sub-standard, unattractive, uninspiring, boring, comfortless. Safety issues - foot between mattress and (essential) bed rails.
No call
bell accessible to resident.
Staff have duty of care no matter how "difficult" resident perceived to be. Resident unkempt, unhappy, said feels "unloved and disliked."
Distressing visit. Trust new manager will recognise and address issues, more details if required.

Reply from Kate Tipper, Sales co ordinator at The Old Rectory

Many thanks for raising your concerns with us. As stated in your concerns, we have had a period of instability in the home but that should never detract from the care delivery. On behalf of the company and the home, may I pass on my apologies that the care delivery appears to have fallen short of our expected standards on this occasion, I have instructed my team to do a full investigation into your concerns and you should have a response from them shortly.


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Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law came to this care home firstly as a respite patient as she lived with us to give us a break. She has Cerebral Palsy and needs a special kind of care and attention. Her brother and I found it too difficult and had to make the awful decision to place her in care full-time. It is the most
amazing place for her to be where the staff from the cleaners upwards are so caring competent and kind. Hats off to the Manager!

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Overall Experience  Overall Experience 5.0 out of 5

The carers were very good and patient with a very difficult resident, my daughter. She has lots of problems, not least her mental state along with chronic pain and a very quick temper. She is difficult to manage when she loses her temper and becomes aggressive. The staff at Stickney did all they could
to contain and help her. I am truly grateful for their help and patience with her. Also, their kindness and care for me was wonderful. Thank you all and please accept my sincere apologies for her behaviour. Thanks for getting the right help she so obviously needed. There are some ratings I cannot tick as I don't know. I didn't come into contact with the manager for many minutes, so can't comment.

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Overall Experience  Overall Experience 1.0 out of 5

Website states 44 rooms with ensuites (this is not true).
Bed table sharp round edges (health and safety) changed five weeks later!
Room not clean, empty pepper sachet on floor three weeks running.
Sink not clean, spilt shower gel bottle, I cleaned and my kitchen roll that I took shower gel bottle
on still there next week.
When I visited at 11.20 am bed still not made, red bags x2 next to residents chair, clothes on floor at other side of chair and breakfast tray on floor with dirty pots on (not put there by resident)
Staff walk to visitors and ignore residents. Some staff rude attitude.
I could continue but have run out of space to write.

Reply from Diane Smith, Director at The Old Rectory

Thank you for leaving this review about the care delivery at The Old Rectory. Obviously, the standards have fallen way below what we would expect and for that, I offer my sincere apologies to you and your family. I will ensure that the operational team, thoroughly review your concerns and support the home manager to ensure that standards are improved upon.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum was a resident from February 2018 until her death in February 2022. Throughout this time, I was very happy with her care and the whole staff's commitment to her care and making life as pleasurable as possible. During periods of illness, they handled everything very well. Communication between
them and me was always friendly and informative. The meals were very good which she also enjoyed and her room was always clean. Overall, I can't thank the manager and the rest of the staff enough.

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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at The Old Rectory, Stickney from January 2021 until November 2021. He was well cared for by kind and compassionate staff, led by an excellent Manager who understood the symptoms of Dementia and the subsequent distress felt by family members, who were no longer familiar to him.

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Overall Experience  Overall Experience 5.0 out of 5

From when my mum first went into The Old Rectory she has always been made to feel welcome. The management and staff are a credit to the home. They always let me know if things are not right for mum and when I visit they make me welcome.

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Overall Experience  Overall Experience 1.0 out of 5

My Mother in law has been at The Old Rectory for the last 10 days. When the weather was very hot recently, the heating was left on and the rooms were in excess of 30c. Her room has not been cleaned for the last 4 days. The rubbish has not been taken away. Dirty laundry left in her room. Toilet rolls
not replaced. I am very disappointed with the service.

Reply from James Wood, Managing Director at The Old Rectory

I acknowledge the concerns raised via this review, albeit that the issues of heating were addressed the same day as they were raised by our maintenance team. Also, the client regularly refused access to her room, meaning our domestic staff did not have access to clean, this is documented in the homes records. An invitation was made to review the above with the family, which was not been accepted. This issue was raised with CQC, who concluded that the home had acted and responded appropriately. We acknowledge the issues were raised, but can evidence that a prompt solution was offered.


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Current Review Score: 8.4 (8.358)

Overview of Review Score

The Review Score of 8.4 (8.358) out of 10 for The Old Rectory is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.076 for The Old Rectory is calculated as follows: ( (43 Excellents x 5) + (14 Goods x 4) + (11 Satisfactorys x 3) + (7 Poors x 2) + (4 Very Poors x 1) ) ÷ 79 Ratings = 4.076

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.282 Points relating to the number of positive Reviews for The Old Rectory is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 6 Positive Reviews ÷ 8.8 = 0.682

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jan 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about The Old Rectory

What types of Care is The Old Rectory registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Old Rectory provide?

Own GP if required is an additional type of care provided.

How many Rooms does The Old Rectory have?

There are 41 Single Rooms.

What are the Facilities & Services at The Old Rectory?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is The Old Rectory to the centre of Boston?

8.3 mile(s) as the crow flies, distance by road may be significantly further.