The Old Hall

1 High Street, Billingborough, Sleaford NG34 0QA
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45 Reviews
  • The Old Hall, Sleaford

Care Provided by The Old Hall

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Willow Homes Lincs Ltd
  • Person in charge
  • Melanie Rouse (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (21)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for The Old Hall

  • Weekly Charges per Person
    • Self-Funded Residential Care £750 – £900
    • Self-Funded Residential Dementia Care £750 – £900
  • Fee's are only approximate and are adjust based on care needs


  • (these prices are only a guideline, please contact The Old Hall to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

The Old Hall Reviews (45)

Total of 45, showing 1-20

Over all time The Old Hall has 45 reviews.

Overall Experience

  • 42
  • 3
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Overall Experience  Overall Experience 5.0 out of 5

My Husband moved into The Old Hall approximately 6 months ago and I have found everything they provide for his comfort and well-being second to none. As far as the staff goes - from management to 'hands-on', the love and care shown to every resident is obvious as soon as one walks through the door.
It is dedication at its highest level - these people don't just 'do a job', they give total commitment. I cannot speak more highly of this wonderful place.

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Overall Experience  Overall Experience 5.0 out of 5

Staff always friendly, approachable, helpful, caring, thoughtful and fun! They truly care for the residents and their welfare. I could not recommend them highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

All staff are kind, caring, professional, friendly and very approachable both for residents and their families. I truly would not want my Dad to live anywhere else. The food looks super and I have sampled cakes and puddings which are lovely. Dad's bedroom is bright and airy. Everywhere smells nice and
the garden is beautiful. This place is wonderful and I always enjoy visiting my Dad and chatting to all the super staff.

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Overall Experience  Overall Experience 5.0 out of 5

The Old Hall proved to be an excellent place for mum to spend the last 15 months of her life. The care was consistent of a high standard, with all the staff seemingly committed and hard working. It was efficiently organised and well led and staff seemed well trained and capable. We felt quite reassured
that mum was well looked after by carers who were good humoured, kind and patient. The Old Hall is a lovely old building and while it may not have all the facilities of a purpose-built home, it was safe and well decorated and comfortable throughout. There was always a warm and homely atmosphere, with a range of activities going on to enhance the residents’ quality of life, and the garden outside was lovely. The home seemed well supported by outside agencies, such as district nurses, Marie Curie nurses and the close by GP practice. There was good communication with the family and we were always welcomed and well looked after. We could not have wished for a better care home for mum.

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Overall Experience  Overall Experience 5.0 out of 5

This care home offers the best care service I have ever seen in a care home.
The staff provide excellent care and welfare facilities. The home is always clean and tidy.
Furniture replaced as required always look cared for.

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Overall Experience  Overall Experience 5.0 out of 5

The care my sister gets at this home can only be described as wonderful. All the staff and management give her the love and care you hope for, and she deserves, which makes the family's concerns a whole lot easier to deal with.


On behalf of my family can I thank everyone for the way they all look

after our sister.

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Overall Experience  Overall Experience 5.0 out of 5

My mother in law has undergone a transformation since joining The Old Hall.
All for the better.
She suffers from Alzheimer's and the specialist care she has received has helped her to flourish.
She's confident, contented and happy.
I have genuinely no complaints regarding her care and wish other
homes could reach such a standard.

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Overall Experience  Overall Experience 5.0 out of 5

My mother came to live at The Old Hall in January 2017.
All my expectations for my mother's care and needs have been realised and much more, which I can only put down to the truly amazing staff and ethos of the home.
The transformation both in my mother's physical and emotional well-being has been
immense.
She is content, confident and at last happy.

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Overall Experience  Overall Experience 4.0 out of 5

Having experienced 8 months of extremely good care of my next door neighbour, he entered the house in June 2016 and from that day he was happy and contented with the staff, residents and the care and I can only add my observations that he was well looked after right up to end of life for which I was
extremely grateful. Marks out of ten (9 and a half). Food, staff and management, everything was done to make him feel at home. Job well done.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly home well trained staff. Everyone always happy to help. Manager outstanding. My friend is very happy here. Refreshments always offered.

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Overall Experience  Overall Experience 5.0 out of 5

Since my mother-in-law was admitted after a stay in hospital due to a fall she has been so well looked after. Nothing is too much for the staff in relation to her well-being including the fact that she only likes brown bread! The staff are also very welcoming of visitors. Since my mother-in-law has
been here which has only been two weeks, she has come on in leaps and bound in her recovery. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The home is lovely and clean. Staff very friendly. There is no unpleasant smell when you walk in mum is very well cared for. She is very happy here. The home is "home from home".

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care, very friendly staff.

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Overall Experience  Overall Experience 5.0 out of 5

The residents and staff seem to have a great bond. The atmosphere is homely. Everyone seems to be one big family.

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Overall Experience  Overall Experience 5.0 out of 5

The care that my grandad received was outstanding. He was able to call The Old Hall and also the staff became family. I couldn't have asked my grandad to have spent his last few years anywhere else.

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Overall Experience  Overall Experience 5.0 out of 5

Brilliant care would definitely recommend!

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Overall Experience  Overall Experience 5.0 out of 5

Pleasant always.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic home with dedicated staff that really care.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic, clean and welcoming care home. Food looks amazing and my nan and grandad were both very happy when they were here and the care was fabulous.

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Overall Experience  Overall Experience 5.0 out of 5

As always the staff are very helpful, friendly and very professional.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 24 Apr 2019

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Outstanding
  • Responsive

    Outstanding
  • Safe

    Outstanding
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Frequently Asked Questions about The Old Hall

What types of Care is The Old Hall registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Old Hall provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does The Old Hall have?

There are 21 Single Rooms.

What are the Facilities & Services at The Old Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Old Hall to the centre of Sleaford?

7.8 mile(s) as the crow flies, distance by road may be significantly further.