Phoenix Care Centre

Ancaster Avenue, Chapel St Leonards, Skegness PE24 5SN
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2 Reviews
  • Phoenix Care Centre, Skegness
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Care Provided by Phoenix Care Centre

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 39 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Caroline Martin (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Phoenix Care Centre Reviews (2)

Over all time Phoenix Care Centre has 2 reviews.

Overall Experience

  • 1
  • 1
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Date Published

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2

Review from Carol B (Daughter of Resident) published on 17 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care plan about my mother is excellent. The new manager has turned the home around in 12 months. It is a lovely environment now. My mum has been in there for 6 years 3 months. You will always get carers that really care and some that don't, but basically it is a good home. The new manager has an
ongoing project all the time making things better for the home and residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Value for Money

Review from Hannah M (Daughter-in-law of Resident) published on 6 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Review was run efficiently - reviewer obviously knew my mother-in-law and knew of any problems and high points. Care plans were discussed in depth, including a new plan we had requested. A problem we had brought up has been dealt with promptly and to or satisfaction. Very happy with the review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Staff

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Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 25 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Phoenix Care Centre

What types of Care is Phoenix Care Centre registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Phoenix Care Centre provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Phoenix Care Centre have?

There are 31 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Phoenix Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Phoenix Care Centre to the centre of Skegness?

5.8 mile(s) as the crow flies, distance by road may be significantly further.