Redcote

23 Gainsborough Road, Lea, Gainsborough DN21 5HR
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9.9 11 Reviews
  • Redcote, Gainsborough
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Care Provided by Redcote

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Gainsborough Care Ltd
  • Person in charge
  • Jane Green (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1998

Funding & Fees Guide for Redcote

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £850
  • (these prices are only a guideline, please contact Redcote to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Redcote Reviews (11)

9.9

Redcote has a Review Score of 9.9 (9.897) out of 10, based on 10 reviews in the last 2 years. Over all time Redcote has 11 reviews.

Overall Experience

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Date Published

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Review from M L (Niece of Resident) published on 17 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are happy and have been with Redcotes for a considerable time, which shows they are caring and compassionate. For me, this is a good way of knowing what the home is really like, if the staff team are happy, then the patient will also be.
My aunt is happy at home, which is important to us
as a family. The manager ensures she speaks and is visible to the patients, which is also an important aspect of care within the home.
My aunt is always well-presented, her room is nice, and she always has plenty of books, which is important to her.
Thank you, Redcotes, for making her last few years happy and allowing us as the family to know she is safe and well cared for.

Reply from Jane Green, Care Manager at Redcote

Thank you so much for your kind words. We will continue to deliver this level of care, and it's always a pleasure to hear from the family.


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Review from Philip H (Son of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since mid-2019, so for well over five years. She had got to the stage where her condition meant she was unable to look after herself independently without some serious risks.
In this time, I have not needed to question her care, state of well-being or health condition. I get
to know quickly if Mum is ailing or if there is some change in her overall health. Mum's mobility is impaired and the management and staff handle her carefully and sensitively.
There have been times when Mum's deteriorating condition may mean to me she may need more specific care. The manager has always communicated well and reassured me that when the time comes, then there will be compassionate due process. I take that to mean Mum is in capable hands. If I do ask a question, I get a prompt answer.
Redcote is not purpose-built, it may look a little dated and bruised in places. It's a lived-in home. I take it on that expectation. That is the only reason to drop a star or two.

Reply from Jane Green, Care Manager at Redcote

Thank you for your kind words, it's always a privilege to receive the praise and trust of the family members we have the pleasure of meeting. Redcote.


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Review from David D (Son of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a number of issues with my mother concerning her general nutrition, medication, her safety, and security living on her own and being partially sighted. Since moving to Redcoats her general and mental health has improved considerably, almost certainly the result of a team of caring staff from the
top to the bottom. Nothing is too much trouble.
The manager goes to great lengths to get to know everyone and their needs.
The food is freshly prepared and varied, and can be served in either the dining room or the resident's room, but is always very good.
From our first visit, both Mum and I felt a warm, comfortable atmosphere at Redcoats with a good level of stimulating activities.
Redcoats is an older building with lots of character but If I were to be critical I would suggest a refit/decoration of areas such as the bathrooms etc. but generally, it's the management and staff that are the stars of Redcoats who take such care.

Reply from Jane Green, Care Manager at Redcote

Many thanks for your lovely review and that Mum is settled and happy. We are working through a refurbishment plan throughout the year, your comments are extremely helpful.


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Review from T F (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, warm and genuine staff, nothing is too much trouble. When you walk through the door it is evident that there is plenty of Love. It is a struggle when a loved one goes into residential care but the Redcoats team does their best to make the change as easy as possible it soon becomes home
from home.

Reply from Jane Green, Care Manager at Redcote

This is definitely what Redcote stands for, so amazing to read. Thank you, Redcote.


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Review from Ruth K (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A calm, cosy residence run by caring and friendly staff. Dad frequently commented on how much he liked the home-cooked food. The manager was always available to speak with and advise us. She also kept us very well informed.

Reply from Jane Green, Care Manager at Redcote

Communication is always key and a big part of delivering high level and effective care is keeping loved ones as involved as possible. We are always looking for ways to improve the service, especially activities. Bingo, cheese and port afternoons, motivational moving, pat dog visits and trips out for meals and to the local ice cream parlor. Any ideas are more then welcome. Thanks, Redcote.


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Review from Alison T (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is a resident at Redcote. She is 86 and has mobility issues and Alzheimer's and it became impossible for her to remain at home and take care of herself. She started going one day a week during the Summer and moved in full-time in early October.
She has settled in there really well and tells
me how caring and wonderful the staff are and that the food is very good every time I go to see her. I can see for myself how genuinely caring, kind, and attentive the manager and her dedicated team are.
I can not recommend Redcote highly enough to look after your loved one.

Reply from Jane Green, Care Manager at Redcote

This is so lovely to hear, having your mum is a pleasure and a privilege. We strive to do our best and all our our care comes from the heart. Sincere thanks from Redcote.


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Review from Jane A (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a full-time resident at Redcote Residential Home for the past two years. During that time her care has been excellent and she always says how happy she is there. I am able to visit at any time and am always made to feel very welcome. The staff have a lovely rapport with the residents
and their families which gives a warm friendly atmosphere. There are a range of activities planned for the residents to enjoy on a regular basis and at special times, such as Christmas, there are parties and events linked to the season.

Reply from Jane Green, Care Manager at Redcote

This is always brilliant to hear. We at Redcote bespoke our care with the aim of providing the highest standard whilst still remaining home like. We invite and encourage family to visit and as often as they like. Family and friends are always welcome and is always amazing to see everyone get involved with activities, especially the cheese and port afternoons. Many thanks from Redcote.


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Review from Clare F D (Daughter-in-law of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Redcote has a warm and welcoming environment where visits are encouraged. Staff care for residents with compassion and highly respect their dignity. The menu is varied and activities suit the resident's needs. Over the last six years, we have been reassured that the best care was being provided. Many
thanks.

Reply from Jane Green, Care Manager at Redcote

These are lovely words, definitely a reflection of what Redcote aims to provide. The menu is reviewed regular and tailored to each individual so all are happy. Many thanks, Redcote.


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Review from Lorraine C (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been staying at Redcote for nearly 3 years. This place has been a godsend. The staff are, without exception, brilliant. They are friendly and helpful and you can really see that they actually care about their residents, it's not just a job. They really get to know their residents (and their
families) and talk to them about their lives, they provide them with companionship, which is vital for the elderly. Every time I visit they have a story to tell me about what my Dad has been getting up to. They keep a keen eye on his health and are very quick to seek medical advice when needed. The food is all home-cooked and Dad enjoys all his meals and home-made cakes and desserts. The home is clean and Dad's room is always kept tidy. When you visit it's like visiting a family home, it's such a lovely friendly, and welcoming environment. In short, I am thankful to have found somewhere that truly cares about their residents and where my Dad is happy. I highly recommend it.

Reply from Jane Green, Care Manager at Redcote

A big part of the high standard of care we aim to deliver is ensuring family and loved ones are continously kept in the loop and have a strong presence within the home. The transition to care can bring lots of change, we hope to help as much we can with this process. Many thanks, Redcote.


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Review from Michele H (Niece of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Redcote is over and above the 5 stars that I can give. My Aunt has been a resident since March 2023 and has settled in amazingly well, she is very sociable and thrives on company which she lacked from living alone. At Redcote all of the carers do exactly that, they care! It is a lovely
informal home from home and has become an extended family, it is a massive undertaking to keep everything running smoothly and somehow the manager does it very well. There is always time for a chat and a laugh but obviously, the serious work gets done too. I think part of its overall charm is that it is not too big and that makes the personal touch much easier as you get to know everyone. Long may it continue and I recommend it at every opportunity!

Reply from Jane Green, Care Manager at Redcote

Reading these very kind words really convey what Redcote strives for. The confirmation that the team are doing that mean so much. We are always looking for ways to improve and want the service to grow and evolve. Sincere thanks, Redcote.


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Review from Julie C (Daughter of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mum is outstanding. The manager is friendly and will answer any questions I have regarding the care of my mum. My mum always tells me they are like her family. The home is always clean. Even throughout covid, every effort was made to allow visits. Mum tells me the food is lovely
and it is homemade.

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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Redcote is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Redcote is calculated as follows: ( (105 Excellents x 5) + (12 Goods x 4) ) ÷ 117 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Redcote is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Redcote

What types of Care is Redcote registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Redcote provide?

Own GP if required is an additional type of care provided.

How many Rooms does Redcote have?

There are 26 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Redcote?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Redcote to the centre of Gainsborough?

2.0 mile(s) as the crow flies, distance by road may be significantly further.