Roxholm Hall Care Centre

Roxholm, Sleaford NG34 8ND
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9.6 45 Reviews
  • Roxholm Hall Care Centre, Sleaford
Roxholm Hall Care Centre is located near the village of Lessingham near Sleaford.

Once the manor house of the Roxholm estate, the house is situated in extensive grounds.

The care home provides residential care for older people as well as specialist dementia care.

There are 34 bedrooms at the home. Three self-contained apartments offer residents a degree of independence within a safe and secure environment.

Activities include music and movement, games and hobbies and a monthly main event such as a party or a musical show from a visiting musician.
The care home also has a 'secret garden' and patio offering a peaceful area for residents to relax in.

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Care Provided by Roxholm Hall Care Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michael Baty (Home Manager)
  • Admission Criteria
    • Private and Social Services
    • Ages 55+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (32)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Roxholm Hall Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,261 – £1,303
    • Self-Funded Residential Dementia Care £1,261 – £1,303
    • RESPITE Self-Funded Residential Care £1,261 – £1,302
    • RESPITE Self-Funded Residential Dementia Care £1,261 – £1,300

  • All fees are for a guide only, Fees are based on individual needs and this will be discussed in more detail
  • (these prices are only a guideline, please contact Roxholm Hall Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting hours but Roxholm Hall Care Centre would always ask that visitors avoid coming at meal times as this is respectful to all other residents.


  • Parking

  • A large car park close to the homes main entrance providing easy access for anyone with restricted/limited mobility.


Roxholm Hall Care Centre Reviews (45)

Total of 45, showing 1-20
9.6

Roxholm Hall Care Centre has a Review Score of 9.6 (9.632) out of 10, based on 8 reviews in the last 2 years. Over all time Roxholm Hall Care Centre has 45 reviews.

Overall Experience

  • 33
  • 10
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Date Published

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Review from Lindsey T (Daughter of Resident) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my in-laws are now residing at Roxholm Hall on a permanent basis.
The management and staff have gone out of their way to make this huge transition in their lives as positive as possible.
They have had a phone line installed in one of their rooms which has led to increased independence.
The staff
always ring us if there is the slightest issue which is very reassuring.

Reply from Michael Baty, Regional Manager at Roxholm Hall Care Centre

Thank you for your lovely review, Its a great pleasure looking after you in laws. Im sure they will continue to have a great experience with us and we look forward to sharing special memories with them and you into the future


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Review from B B (Daughter of Resident) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents went in there for respite care after hospital visits/stays. The staff were all lovely and very caring and helpful.
Thank you to the manager and deputy manager for all you did for them during their stay for a month. They managed to be put in a room together which was very kind of
the staff. The home was an old hall so it has character.

Reply from Michael Baty, Regional Manager at Roxholm Hall Care Centre

Thank you for your kind words and your review. It was a pleasure having your parents with us and wish them the very best for the future. I will be sure to pass your comment on to the team. Again thank you for taking the time to write your review.


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Review from Julie H (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place.
Mother is treated really well.
The staff are very friendly.

Reply from Michael Baty, Home manager at Roxholm Hall Care Centre

Thank you for your review; I will ensure this is passed on to the team for your kind words. We very much appreciate all our reviews and are so glad that we have been able to make this transition into a care home a positive experience. It is always our pleasure to provide care for loved ones and support everyone.


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Review from S B (Daughter of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only a resident very briefly due to her health deteriorating rapidly. But she was made very welcome and looked after well by all at Roxholm Hall Care Centre. Thank you.

Reply from Stephanie Brookes-Kent, Recruitment Manager at Roxholm Hall Care Centre

Thank you so much for your review, we really appreciate the feedback and we will be passing on your comments to the team!


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Review from Laurie J (Son of Resident) published on 26 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming environment, with friendly staff.
Nice, large bedrooms with ensuite facilities as well as a separate lounge/kitchen area.
All assistants were respectful and caring of the patient's needs.
Communication between the staff and the resident's family was excellent.
I am satisfied that
my father received the best possible care and consideration at the end of his life.

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Review from A M (Resident) assisted by family/friend published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a good place and I'm well looked after.
Food is also good (we have a chef).
Carers are lovely people.
Management is also very good.

Reply from Juliet Peall, Regional Manager at Roxholm Hall Care Centre

Thank you for taking the time to review your care at Roxholm Hall. The team will be proud to receive your kind words about how you feel you are cared for and that you enjoy the food. The team are very dedicated to their roles of caring for those who live at Roxholm Hall.


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Review from E S (Daughter of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's entry into care wasn't planned but she has settled amazingly. She is happy again, not stressed and looks like her old self again. The home is warm, caring and friendly and very supportive. Questions are answered immediately and all staff are approachable, professional and caring. Brilliant!

Reply from Juliet Peall, Regional Manager at Roxholm Hall Care Centre

Thank you for taking the time to provide a review about the service you and your Mum have experienced at Roxholm Hall. We strive for excellent care and are so pleased to hear your mum 'looks like her old self again'.


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Review from Beryl S (Daughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been in Roxholm Hall Care Centre since December 2022 and we couldn't be happier.
She loves her room, the food and all the staff. She tells us how kind and caring they all are.
She loves joining in the activities, bingo and exercises, she even made an Easter bonnet. We think everyone
from management to the general cleaners are excellent.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Thank you so much for your kind words. It is our pleasure looking after your Mum and we are happy she feels at home at Roxholm and that this gives you peace of mind. I will relay your compliments to all staff.


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Review from H G (Daughter of Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father received the most incredible care. Everyone at Roxholm when above and beyond my expectations. Nothing was too much trouble. The staff are professional, caring, friendly and always approachable - no matter how busy they are. Roxholm has a wonderful 'Home from Home' atmosphere. Thank you, everyone.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Thank you for your kind comments, I will be sure to pass them on to my wonderful staff. It was a pleasure to care for your lovely dad, he was a true gentleman and is sadly missed by staff and residents.


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Review from Michael R (Son of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is so happy and content, a vast difference from before she arrived at Roxholm. The staff are brilliant and treat Mum with care and love and they are always happy to help and answer my questions.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Thank you so much for taking the time to review us. Roxholm does have great staff and it is so nice when this is acknowledged. Our residents happiness and wellbeing is always a priority, and knowing families feel confident their loved one is receiving the best care is paramount. It is our pleasure to look after your lovely mum.


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Review from Heather M (Daughter-in-law of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Roxholm Hall provided excellent respite care, so much so that my mother-in-law wished to go back into there once she had returned home. The care she received was first class. She said the food was excellent, and the staff were wonderful and caring. She couldn't fault a thing about her room, which was
spacious and well-appointed. The administrative details were always dealt with quickly, and nothing was too much trouble.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Thank you for taking the time to review us. We are so happy to have mum back in our care, it's like she never left.


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Review from R N (Son of Resident) published on 13 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum moved into Roxholm almost two years ago she has been treated with the utmost kindness, care and compassion. The same compassion has also been shown to all the family during a difficult two years. She is always happy, clean and well cared for.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Dignity and well being is of utmost importance to our residents, and our staff ensure this is always at the forefront of their minds whilst caring for them. Thank you for taking the time to review us and relay your feelings. I will be sure to cascade down to all staff.


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Review from B H (Sister of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express my thanks enough to everyone at Roxholm Hall for the care that is given to my brother in the months he has been a resident. His health has been very mixed but the care and concern for this has been second to none. He is very happy there and as he is 90 years old I have peace of mind
that he could not be in better hands.
Thank you everyone.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

You are very welcome , it's our pleasure. Thank you for your appreciation.


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Review from N C (Son of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Have found that everything that is needed is provided. Also, the atmosphere is always like home, with attention given to the needs of the individual with love and kindness, and the extra mile of care is always there when needed.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Thank you for your kind words. I will ensure this is relayed to staff. We do see ourselves as a big happy family and do endeavour to make the home as homely as possible for our lovely residents.


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Review from S T (Son of Resident) published on 25 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and kindness shown to residents.
Very happy with the care provided and would highly recommend it.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Thank you for your review. It is our pleasure to ensure the comfort and well being of our residents and it is lovely when the staff efforts are recognised.


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Review from Christine W (Daughter of Resident) published on 16 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having worked at the home myself many years ago I knew that my mother would be looked after and her care would be very good. If accidents were to happen she would be treated appropriately with her well being, being paramount at all times of the day. This was proved when she fell recently. I cannot praise
them more as they really proved how caring the home is whenever support is needed. I cannot thank them all day and night staff and the administration team too. My queries have always been responded to. Thank you to all.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Thank you for taking the time to review the care at Roxholm Hall. My staff are second to none and I will be sure to cascade your gratitude to them. It was a pleasure to look after your mum, (she was a real character, and we do miss her) and have such a good relationship with all of the family.


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Review from Kathleen W (Wife of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased to have the opportunity to take part in the reviewing of Roxholm Hall Care Centre. The care home provides an outstanding level of care to the residents. An example would be my husband decided he was hungry on several occasions so he had his first breakfast at 5 am and then his actual
breakfast at 8 am! Staff were kind and supported residents.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Thank you for your review. We are all different and staff do recognise a person's individual wants, needs and wishes, working hard to make sure the care delivered is person-centred. Thank you again for your recognition.


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Review from Julie F (Daughter-in-law of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the standard of care exceptional. We have had a few settling in problems with my Mother-in-Law but the staff and management have gone out of their way to help us and here, thus she is now quite happy. Any problems or questions are dealt with swiftly and always to a happy conclusion. She is very
well taken care of and always listened to with any concerns she has.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Thank you for taking the time to review us. The staff will be very happy to receive the acknowledgement for their high standards of care and compassion and it is nice to see the difference patience and understanding has made to your mother in law.


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Review from S W (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been well looked after and cared for since being in Roxholm care home for a long time. Any problems with my mother they will always ring and inform me. The staff are always helpful and friendly and do their job in a professional and caring manner. From management down to the carers I would
recommend Roxholm.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Thank you for your kind words. It's a pleasure to look after your mum.


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Review from G P (Friend of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff coped very well as my friend could be very difficult at times. She always enjoyed the food said it was very good. Her room was always clean and she herself was. Generally speaking, she was looked after very well in her final years. Also, can I say the office staff were wonderful with any queries
and problems that came up.

Reply from Gill Freear, Home manager at Roxholm Hall Care Centre

Thank you for your kind words. The staff work very hard to maintain our residents' dignity and well being and it's nice to get acknowledgement.


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Current Review Score: 9.6 (9.632)

Overview of Review Score

The Review Score of 9.6 (9.632) out of 10 for Roxholm Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Roxholm Hall Care Centre is calculated as follows: ( (79 Excellents x 5) + (16 Goods x 4) ) ÷ 95 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Roxholm Hall Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Michael

Michael Baty

Job Title: Regional Manager

Michael is our passionate home manager, delivering care with kindness and compassion. Michael has over 20 years of experience ensuring personalised holistic care is delivered daily.


No image found

Keely Burke

Job Title: Deputy Manager

Keely has worked in health & social care for many years and putting her at the forefront of the care that is delivered


Frequently Asked Questions about Roxholm Hall Care Centre

What types of Care is Roxholm Hall Care Centre registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Roxholm Hall Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Roxholm Hall Care Centre have?

There are 35 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Roxholm Hall Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roxholm Hall Care Centre to the centre of Sleaford?

3.1 mile(s) as the crow flies, distance by road may be significantly further.