Roxholm Hall Care Centre

Roxholm, Sleaford NG34 8ND
Submit a Review
9.6 45 Reviews
  • Roxholm Hall Care Centre, Sleaford
Roxholm Hall Care Centre is located near the village of Lessingham near Sleaford.

Once the manor house of the Roxholm estate, the house is situated in extensive grounds.

The care home provides residential care for older people as well as specialist dementia care.

There are 34 bedrooms at the home. Three self-contained apartments offer residents a degree of independence within a safe and secure environment.

Activities include music and movement, games and hobbies and a monthly main event such as a party or a musical show from a visiting musician.
The care home also has a 'secret garden' and patio offering a peaceful area for residents to relax in.

Show Roxholm Hall Care Centre on the Map

Care Provided by Roxholm Hall Care Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michael Baty (Home Manager)
  • Admission Criteria
    • Private and Social Services
    • Ages 55+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (32)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Roxholm Hall Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,261 – £1,303
    • Self-Funded Residential Dementia Care £1,261 – £1,303
    • RESPITE Self-Funded Residential Care £1,261 – £1,302
    • RESPITE Self-Funded Residential Dementia Care £1,261 – £1,300

  • All fees are for a guide only, Fees are based on individual needs and this will be discussed in more detail
  • (these prices are only a guideline, please contact Roxholm Hall Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting hours but Roxholm Hall Care Centre would always ask that visitors avoid coming at meal times as this is respectful to all other residents.


  • Parking

  • A large car park close to the homes main entrance providing easy access for anyone with restricted/limited mobility.


Roxholm Hall Care Centre Reviews (45)

Total of 45, showing 41-45
9.6

Roxholm Hall Care Centre has a Review Score of 9.6 (9.632) out of 10, based on 8 reviews in the last 2 years. Over all time Roxholm Hall Care Centre has 45 reviews.

Overall Experience

  • 33
  • 10
  • 1
  • 0
  • 1

Date Published

45
2
4
8
37

Review from Jean P (Wife of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband had Alzheimer's for 5 1/2 years when he entered Roxholm Hall. His behaviour was challenging at first but with love and care shown to him he slowly settled down. Although he had only been at the home for just over two months before he died, the nursing care shown to him was exemplary. The
carers were there watching over him 24 hours a day. Their concern for my husband's needs and dignity was evident for all to see. I was so grateful that they cared for him to the end. My thanks to the manager and staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard P (Son of Resident) published on 9 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent his last few weeks here, and at each visit, I was very impressed with the care he received. The friendliness and professionalism of the staff was high throughout, treating my father with dignity and respect at all times.
They were also very helpful and kind to us too, supporting us
at our difficult time.
So I would say, don’t be put off by any previous negative reviews! Go and see this home for yourself, meet the Manageress, some of the staff, and then decide. We will be forever grateful for all of their help and support to us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul B (Son of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last 13 months here and, despite being troublesome on occasions due to her dementia, she was treated with care, respect and dignity. During her last few days, they ensured that she was comfortable, pain-free and they supported the family too. Dedicated, caring staff. We are very
grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Son of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents went into Roxholm at the end of January 2018. We were warned before we went to look at the place that it was not very good. When we viewed it, before my parents went in, the manager told us that she was new and that she was in the process of making lots of changes - some of the staff
have moved on and been replaced, there is a lot of work being done to smarten the building and grounds up, and there is a programme of training for the carers. We were, and still are, very impressed with the place. What a difference good management and leadership can make.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine P (Daughter of Resident) published on 6 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to record my gratitude for the level of care afforded to my 92-year mother during her stay in Roxholm. She was treated at all times with dignity, compassion and a gentle humour which she loved. The staff are exceptional in their care and have become in her words her friends. The food
is mouthwatering and there were times my husband and I wished we could book a table. The atmosphere of welcome begins as the door opens and continues for the full length of the stay. For my mother, to have to leave our home and be among strangers was something we dreaded, but our fears were quickly allayed for what she met on arrivals were friends who were there to help. Thank you for all you have done for her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.632)

Overview of Review Score

The Review Score of 9.6 (9.632) out of 10 for Roxholm Hall Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Roxholm Hall Care Centre is calculated as follows: ( (79 Excellents x 5) + (16 Goods x 4) ) ÷ 95 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Roxholm Hall Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Michael

Michael Baty

Job Title: Regional Manager

Michael is our passionate home manager, delivering care with kindness and compassion. Michael has over 20 years of experience ensuring personalised holistic care is delivered daily.


No image found

Keely Burke

Job Title: Deputy Manager

Keely has worked in health & social care for many years and putting her at the forefront of the care that is delivered