All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
Visitors welcome at any time.
There is a car park available onsite.
Ruckland Court Care Home has a Review Score of 9.8 (9.801) out of 10, based on 14 reviews in the last 2 years. Over all time Ruckland Court Care Home has 58 reviews.
Review from C T (Daughter of Resident) published on 20 March 2025
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for leaving your review for Ruckland Court Care Home. We are so pleased to hear that you liked our facilities and that the staff team were kind , caring and showed dignity and respect, the feedback will be shared with them.
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Review from R H (Nephew of Resident) published on 27 January 2025
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you so much for taking the time to leave your review for Ruckland Court Care Home. It is so lovely to hear that your Uncle has made improvements since moving to our home. Your kind words and positive comments will be shared with the staff team.
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Review from Sally R (Daughter of Resident) published on 22 November 2024
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you so much for taking the time to leave a review for Ruckland Court Care Home. Your kind words and positive feedback mean the world to us and your comments will be shared with the team. It was a pleasure to care for your mother and include you all in the Ruckland Court family. We would gladly welcome her back, if and when she needs to return.
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Review from Deborah M (Wife of Resident) published on 29 July 2024
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for taking the time to write a review for Ruckland Court Care Home. Your comments and feedback are truly appreciated and valued. It is lovely to hear that you and your husband both had a good experience at the home. Your positive comments will be shared with the staff team.
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Review from Linda T (Daughter of Resident) published on 20 May 2024
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for your lovely review for Ruckland Court. The positive feedback is appreciated and it's lovely to hear. Your comments will be shared with our dedicated staff team.
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Review from S S (Daughter of Resident) published on 20 May 2024
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for taking the time to leave your review. It is our pleasure to help you and all the family celebrate your mum's birthday and for welcoming you all into the Ruckland Court family. With the newly refurbished areas in the home, the Dambusters Arms Pub is the perfect place to have a family gathering where you can all be together and celebrate with your mum. Your positive comments will be shared with the staff team.
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Review from V H (Wife of Resident) published on 25 April 2024
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for taking the time to leave your lovely review for Ruckland Court Care Home. Your kind words and positive comments will be shared with the staff team. It's our pleasure to care for your husband and include you both in the Ruckland Court family.
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Review from Sarah S (Daughter of Resident) published on 27 March 2024
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for taking the time to leave a lovely review for Ruckland Court. Your kind words mean a lot to us and it has been our pleasure to care for your mother. You and your family are welcome back anytime and we look forward to seeing you. Kind regards.
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Review from S K (Son of Resident) published on 12 January 2024
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for taking the time to leave your review, we appreciate your kind words and feedback. Thank you for your comments regarding the new lounges. It is our pleasure to care for your mum and be part of the Ruckland Court family. Warm regards.
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Review from C G (Daughter of Resident) published on 22 December 2023
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you so much for leaving your review for Ruckland Court. Your lovely words and kind feedback will be shared with the staff team.
It is our pleasure to care for your mum and dad and to have them both in the Ruckland Court family. My door is always open for you to come and have a chat. Warmest regards
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Review from Angela M (Niece of Resident) published on 12 July 2023
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for taking the time to leave your kind review for Ruckland Court Care Home, especially as your auntie has only been with us for a short time. We shall endeavour to look after her and make her as comfortable as we possibly can and we welcome her into the Ruckland Court family.
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Review from Jane W (Daughter of Resident) published on 9 June 2023
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you so much for your feedback and for your kind words. It is our pleasure to care for your mum and I shall pass the comments on to the staff team who will be pleased to hear this.
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Review from Lillian S (Sister of Resident) published on 22 May 2023
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for leaving a review for Ruckland Court Care Home, it's great to hear how happy you are with our staff and our home.
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Review from Denise B (Daughter of Resident) published on 24 March 2023
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for your lovely review and kind words about Ruckland Court Care Home and our team of staff. It is a pleasure to welcome your mum into our home and it is lovely to hear that you are happy with our care for your mum. Your kind words will be passed onto the team. Best regards,
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Review from Linda B (Daughter of Resident) published on 6 February 2023
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for taking the time to add a review for Ruckland Court, it's lovely to hear how happy you were with the care we provided for your mum.
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Review from B W (Niece of Resident) published on 14 December 2022
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for your lovely review of Ruckland Court Care Home, we are delighted to here how well your Aunt has settled in with us at Ruckland Court. It is our pleasure to care for her as part of our family here at Ruckland Court.
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Review from Rob C (Son of Resident) published on 27 June 2022
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for taking the time to leave a review for Ruckland Court Care Home, it is our pleasure to care for your loved one as part of our family here in Lincoln.
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Review from Helen A (Daughter of Resident) published on 27 June 2022
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for taking the time to leave a review for Ruckland Court, it is our pleasure to care for your mother as part of our family here at Ruckland Court.
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Review from Elaine E (Sister of Resident) published on 22 June 2022
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for taking the time to write a review for Ruckland Court Care Home, we appreciate all comments and feedback. We are delighted to hear how pleased you are with our care for your brother, it is our pleasure to care for him as part of our family here at Ruckland Court.
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Review from Wendy E (Daughter of Resident) published on 22 June 2022
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Reply from Adam Atkin, Home Manager at Ruckland Court Care Home
Thank you for leaving a wonderful review for Ruckland Court Care Home, we truly appreciate your kind words and comments. It is our pleasure to care for your mother as part of our family here at Ruckland Court in Lincoln.
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The Review Score of 9.8 (9.801) out of 10 for Ruckland Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.801 for Ruckland Court Care Home is calculated as follows: ( (130 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 161 Ratings = 4.801
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ruckland Court Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Jul 2021
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Job Title: Home Manager
Joined: 2018
Adam is our Home Manager at Ruckland Court and is passionate about caring for older people. Adam has worked at Ruckland Court since 2018 in various roles and was promoted from Deputy Manager to Home Manager in 2022. He knows our residents and their families well and is dedicated to providing the highest standards of person centred care.
Job Title: Deputy Manager
Joined: 2002
Sharon Robinson has been a carer and now progressed to Deputy Manager at Ruckland Court Care Home. She has been at Ruckland for over 20 years. To obtain a better understanding of her job she became the Dementia Champion for Ruckland Court.
Sharon helps residents take part in activities such as gardening and takes photos so they can enjoy talking about their experiences later. She also takes part in Dementia Cafes hosted at the home and enjoys supporting families and helping them to understand dementia better.
Job Title: Client Services Manager
Joined: 2016
Michelle has worked at Ruckland Court since 2016.
Progressing to the role of Client Services Manager after being in the role of Head Housekeeper. Michelle supervises the day-to-day operations in the customer service department, particularly focusing on food and beverage service and helping to maintain the high standards in the Home.
She was recognised with a Country Court award for ‘Our Values’ for her dedication to our residents. Michelle is passionate about recognising the little things that matter to people and doing her best to ensure our residents lead fulfilled lives.
Job Title: Deputy Manager
Joined: 2022
Sharon has been at Ruckland Court for almost two years. She started as a care assistant and then worked her way up to be a senior care assistant and now as deputy manager.
Before joining the team at Ruckland Court, Sharon was in retail for 20 years, and after taking care of her father she took the leap into care as she felt she could make a difference in the lives of others and loves getting to know our residents and their families.
Job Title: Home Administrator
Joined: 2019
Melissa is our home administrator at Ruckland Court. She has worked here since 2019, previously working in hospitality management. Melissa’s grandmother moved into Ruckland Court, and she was impressed so decided to apply for the role when it became available. She enjoys the homely and welcoming atmosphere and loves to support our home and get to know our residents and their families.
Job Title: Care Assistant
Denise has been a Care Assistant at Ruckland Court Care Home since 2012. As part of our care team she is responsible for providing five star care for our residents. She was recognised with a Country Court Care Hero award for putting residents at the heart of everything she does. Denise is passionate about dementia care and will always show compassion and put others before herself.