Southfield House

Woolram Wygate, Spalding PE11 1PS
Submit a Review
9.9 41 Reviews
  • Southfield House, Spalding
Southfield House is a thirty-two capacity care home located in Spalding, dedicated to person-centred methods and offering quality care for older people and adults diagnosed with dementia.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.

Care Provided by Southfield House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Elaine Whittle (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007
    • Number of floors: 1

Funding & Fees Guide for Southfield House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,100
    • Self-Funded Residential Dementia Care £1,100 – £1,160
    • RESPITE Self-Funded Residential Care £1,030 – £1,175
    • RESPITE Self-Funded Residential Dementia Care £1,175 – £1,240
  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.


  • (these prices are only a guideline, please contact Southfield House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
Total of 41, showing 41-41
9.9

Southfield House has a Review Score of 9.9 (9.853) out of 10, based on 12 reviews in the last 2 years. Over all time Southfield House has 41 reviews.

Overall Experience

  • 28
  • 12
  • 1
  • 0
  • 0

Date Published

41
7
7
12
29
Overall Experience  Overall Experience 5.0 out of 5

Pleasant atmosphere, staff are very helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Southfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for Southfield House is calculated as follows: ( (122 Excellents x 5) + (21 Goods x 4) ) ÷ 143 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Southfield House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (2)

Elaine

Elaine Whittle

Job Title: Home Manager

Joined: 2015

Elaine joined the trust in 2009 as a carer, gaining knowledge and experience within her role, Elaine then became a Senior carer in 2010, sharing her knowledge with others. In 2015 Elaine become Head of Care and after a short while she then became Home Manager at Southfield House.


Over the past ten years, Elaine has developed her skills within Dementia Care, gaining a Diploma Level 3. Elaine retained a Good CQC inspection within her first year of taking her managerial role. Elaine’s passion is supporting residents to live well and advocate for the best care possible. Elaine gained a Chairman’s Commendation for Meritorious Service in 2016.


In her spare time, Elaine enjoys spending time with her family and Red her Labrador, who also visits Southfield House on a regular basis and the residents really enjoy his visits.


Sally

Sally Parkinson

Job Title: Head Of Care

Joined: 2004

Sally has worked for the trust for almost 16 years. Sally was first employed as a night career and after a short while, she became night senior carer, which included organising rotas for the team and carrying out supervisions and personal development reviews. After a few years, Sally's circumstances at home changed and this enabled her to transfer to the day care team. This was a shock to the system as prior to working at OSJCT she was always working nights. It didn't take Sally long to realise this was a positive change and Sally was then able to apply for the role of relief care leader an on to a senior carer role, working her way up to the current position as Head of Care at Southfield house.


Throughout her whole working life, Sally has always worked in the care sector. After school sally attended college and studied childcare and development and then went on to work as a private nanny, in London, Cheshire and Manchester. After moving back to Lincolnshire and having her own family she decided she would like to have a change and work with the elderly.


Sally is passionate about giving the best care possible to our residents ensuring person-centred care is promoted. Sally believes that it is an honour and a privilege to help care for the residents who reside in our homes. Sally enjoys meeting with residents, their family and friends and has developed some great relationships that go beyond the workplace. Sally says that every day is different and that’s part of the joy of working in a residential setting it never fails to surprise! Sally believes that everyone is kept on their toes, there is always someone who will brighten up your day or make you smile and that is so important, after all as Sally always says, "laughter is the best medicine".


Sally Parkinson is married with two children, Jennifer and Sophie, both girls have followed in their mum's footsteps and have enjoyed working in the care sector at different points of their working life. When Sally is not at work she enjoys being with family and her 2 dogs, Bow and Bella who are very spoilt, Sally sometimes brings the dogs into the home where residents really enjoy seeing them and having lots of cuddles, the dogs love it too as they get extra treats.