Stones Place

Skellingthorpe Road, Lincoln LN6 0PA
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9.9 61 Reviews
  • Stones Place, Lincoln
Stones Place is a lovingly converted country manor house that is highly suited to the needs of older people with care needs looking to achieve a relaxing lifestyle and retirement. The home provide residential care for 42 residents in purpose-built, en suite accommodation. Short-term respite care is also available.

The home is situated in beautiful woodlands next to Hartsholme Lake, close to local bus services and the home is only 3 miles away from Lincoln Cathedral and the town centre.

A dedicated and compassionate team ensure everyone receives the person-centred care that they deserve, tailored to their individual needs and preferences. The home provide 24-hour support which ensures the residents continue to enjoy maximum independence with peace of mind, knowing that help is always at hand.

All care packages are tailored to personal needs and Stones Place maintains a programme of events and activities which means there are always interesting pursuits to get involved with, on both a personal and a social level.

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Care Provided by Stones Place

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 42 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Stones Place

  • Weekly Charges per Person
    • Self-Funded Residential Care £943 – £1,406
  • (these prices are only a guideline, please contact Stones Place to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Stones Place Reviews (61)

Total of 61, showing 21-40
9.9

Stones Place has a Review Score of 9.9 (9.910) out of 10, based on 14 reviews in the last 2 years. Over all time Stones Place has 61 reviews.

Overall Experience

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Review from David K (Son of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is in Stones Place for respite care for three weeks. I have only observed his care for 24 hours, but have been improved by the friendly ambience, the gardens and overall facilities. My father enjoys the food and was pleased to receive his family's gazette with photos and messages from the
family (this is an excellent innovation). His room is comfortable with a lovely view of the gardens. The methodist link and Christian ethic and worship opportunities are important to Dad.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you so much for your lovely review of Stones Place. I am so pleased that we were able to offer a respite stay for your father; he really has been an absolute pleasure to have with us, and I look forward to him returning to stay with us in the future. I am so pleased that you have used the app; it really is a wonderful way to keep in touch with families and friends, and the team at Stones Place love to see them and discuss them with the residents. Chaplaincy is such an important part of Stones Plac,e and this, along with our values, is reflected in the way that we work and live in the home.


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Review from Shirley T (Resident) assisted by family/friend published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a three-week respite break and found all the staff to be incredibly helpful, kind and considerate, and nothing was too much trouble. The other residents were very welcoming. The room was lovely, and the food was really fantastic. Would love to have stayed longer.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your very kind review All the team here at Stones Place really do strive to ensure we work to our values, so I’m very pleased that this is reflected in your comments. I will ensure they are passed on to the whole team. It was a pleasure to have you stay with us, and we and the residents hope to welcome you again soon, we too would have loved you to have stayed longer, and Monday afternoon scrabble will never be the same again!


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Review from Sheila W (Resident) published on 19 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of staying at Stones Place was absolutely lovely. Staff always very pleasant and very hard working; nothing too much trouble. The food was good also, most home cooking and of course, the leadership was excellent. I have no faults at all.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your lovely review of our home. I am so pleased that you enjoyed your stay with us, and we look forward to seeing you again when you come and stay in November. I have noticed that activities may not have been all that you would have liked them to be. I will be happy to discuss this with you when I see you next, and we can organise something that you would like to take part in.


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Review from Kim W (Daughter of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s never an easy task convincing elderly parents that it’s time to move to a safer place where all their needs will be cared for, to give up their home, independence, routines and in our case being separated from each other. Our task of finding the right home was so complicated due to Covid-19. However,
after visiting many care homes in the area Stones Place was the only one that when we walked through the front door we sensed this was the place where our father would be well cared for and happy. The home is beautifully presented with spacious community areas, nice en-suite bedrooms, lovely gardens, excellent food and daily activities. The home is run in a very professional manner and all the staff are so approachable and helpful. Our father is gradually adjusting to his new home with the full support of the caring team. I would not hesitate in recommending this home to you.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your kind review. I am so happy that we were able to help at what has been a difficult and challenging time. Although you have not been able to see the whole home due to COVID-19 restrictions, I appreciate you taking the time to write such lovely things about us. Your father is a sociable chap who has made some new friends and joining in with the activities. He’s keeping us on our toes with his quick wit too.


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Review from Dave B (Son of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After six very happy years at Stones Place, Mum passed away peacefully at the end of March, 104 years old. During those six years, Stones Place had made Mum, my wife and I, feel very much part of “their family”. This really shone through during her final weeks. My wife and I were allowed to spend unlimited
time with Mum, and so we sat with her, talking to her and reading to her, nearly all day every day. These were very precious times. We saw first hand the love the staff had for Mum; their care and compassion for all three of us was outstanding. A lasting memory came on the day of the funeral. The cortege drove into Stones Place car park in order for Mum to bid her final farewell. When we arrived, the management team and staff were stood information on the front steps, along with the soft toy lamb that Mum had adopted! My wife and I will never forget that. A wonderful Home, and truly wonderful people, “our family”, who helped see us through a very sad and emotional time.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for this very kind review. Your mother was and always will be a very important part of the Stones Place “family”; she was an absolute joy to be around and is sadly missed by us all. She pops up in conversation most days and her sheep is on guard at the front door. Here at Stones Place, we strive to instil the MHA values in all that we do and when I receive reviews like this it shows me that we are getting it right. We look forward to a catch up with you when we are able to open our doors again.


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Review from Wendy A (Daughter of Resident) published on 15 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for wonderfully by the staff at Stones Place during a very difficult time both for him, for us and for themselves as the world struggled with Covid-19. The staff were brilliant, treating him with great care, dignity, compassion and enriched his last weeks with humour, stability
and a feeling of love that, as a family, we were not able to easily give him during lockdown. He didn't live at Stones Place long, but once he was there, he didn't want to be moved anywhere else to end his final days. Thank you to all the staff who looked after him and ensured his phone was within reach, he had soup in the middle of the night if he asked for it, and he had everything he needed to make him comfortable when he passed away.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your review; it really is very kind that you took the time to complete this. Your father really was a lovely gentleman and an absolute pleasure to care for. Please come and see us when we are able to accept visitors back into the home and hopefully give you the hugs that we were not able to give you when needed them most. With love from us all at Stones Place.


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Review from Barbara J (Niece of Resident) published on 29 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were naturally apprehensive on moving my relative from one care home to another, especially as we did not live in the area. However, we had heard very good reports of Stones Place, which I’m pleased to say were borne out. The home has been extremely welcoming, and the staff are very pleasant and
caring. The care is excellent, the rooms are spacious, and have every facility. Administration of the home has always been exceedingly efficient. We would not hesitate to recommend.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your review, I am so pleased that you are happy with moving your Uncle from a previous care home to Stones Place. He is very settled in his new room and is a pleasure to care for. We look forward to seeing you when we are able to welcome visitors back into the home.


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Review from Jacky S (Friend of Resident) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is such a delightful place to visit. I have always seen care, kindness and thoughtfulness being with residents. I would come.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your very kind review. Here at Stones Place, the team strive to ensure that we are all working to our values and I believe that this is reflected in the way we care for our residents. Please don’t be a stranger and if you are ever in the area pop in and see us.


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Review from Steve B (Son of Resident) published on 17 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we'd like to go on record to sincerely thank all of the staff at Stones Place care home, for their prompt, courteous and professional response when my mother was taken ill at the care home earlier this week. A rapid assessment of her situation and the immediate call for paramedic assistance
resulted in a quick transfer to hospital for emergency and life-saving treatment. Thankfully, she has since made a steady recovery and is now comfortably settled back into the environment which she now regards as her home and where she's safe and very well cared for. Also, thank you to all her fellow residents who have since offered their best wishes both to Mum and family members, which reflects the real sense of community that is at the heart of Stones Place.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for taking the time to submit a review for Stones Place. I am so pleased that we were able to get your mother the emergency treatment that she needed. It’s lovely to have her back in the home and I hope that her recovery continues. It is always lovely to read that others sense the community feel of Stones Place as it really is something that we take pride in and I think that it reflects our values that we all live and work to.


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Review from Allison C (Daughter of Resident) published on 16 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved to Stones Place from another care home as we were concerned about the care he was receiving. The first time I went to see Stones Place and met the manager I knew there was something very special about this care home. The residents were clearly very happy to be there and all of the staff
were also very happy. The relationships between the residents and staff were like a big family looking after each other. Dad had a bad fall before he moved to Stones Place but he is now walking again. I believe this is down to the care he has received. Dad is calmer and happier than I have seen him in a long while. The efficiency of all the staff and the attention given to my Dad is just amazing. They have also been available for me during and since the move from the previous care home. I no longer have to worry about the safety and care of my Dad. A very big thank you from both of us to all staff. You are all amazing.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you so much for your kind response. As a home, we really do strive to create a homely and caring atmosphere and I am so happy to see that this is felt by you when you visit. All staff that work at Stones Place work to MHA Values and I think that this is reflected in the quality of the care that is given and the way that it is tailored to the individual’s needs. Your Dad is a very welcome addition to the home and has settled in with ease; he’s an absolute pleasure to be around.


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Review from J C (Friend of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited an elderly resident for over 10 years and I have nothing but the highest praise for the staff of Stones Place. Their patience, compassion and professionalism is second to none.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your kind words; I will ensure that they are passed onto the team here at Stones Place. It really was our pleasure to have looked after your friend for such a long time. Please do come and see us in the future.


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Review from J F (Daughter of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, well-kept premises. Friendly, welcoming staff that are always keen to help. Good choice of food which is well cooked. Treats to look forward like visits to the seaside. Ample activities to keep residents busy.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for you kind review of Stones Place; it’s always a pleasure to read good feedback and know that the team at Stones Place are providing a good service to our residents and their families and friends. We really did enjoy the trip to the seaside.


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Review from Lesley A (Niece of Resident) published on 3 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so glad that our aunt chose this care home, where she lived happily for more than 3 years. Dignity, respect, and 'unfailingly kind' were her main reasons. This she received throughout with the care adapting to her changing needs. The staff are exceptional; always kind, friendly and respectful,
with endless patience. Nothing is too much trouble. Residents are all treated individually, and have personal relationships with all staff, including catering and maintenance, adding to the homely feeling. Communication with us, living at some distance, was always good and we were welcomed at all times, even when they were busy. We will miss calling in and the homemade meals, which were excellent! Everything was superb, but I wish I could give double stars for the staff.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for you kind review; I have shared this with the staff team and they all send their best wishes to you and your family, especially your Aunt who we do miss dreadfully. Here at Stones Place we instil the values of MHA in all that we do and I think that this is reflected in the way the team are able to adapt and support our residents and their families through their difficult times and embrace the good ones. You are always welcome to pop in and see us when you are visiting Lincoln - it would be lovely to see you.


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Review from Peter H (Son of Resident) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stones Place is outstanding. The staff I have dealt with from the start have been professional and caring, they make residents and visitors feel welcome. They provide an excellent balance of support and care with respect for individual preferences. The home provides a high quality environment with nicely
decorated rooms and pleasant gardens.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your feedback; I am so happy that you have had such a positive experience at Stones Place as this is what we strive to achieve. As a team we work to the Values of MHA and I believe that this is reflected by the way that the residents, visitors and staff are cared for in the home.


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Review from J S (Friend of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a well managed residential home, with a friendly, caring atmosphere and if it is necessary I would choose to come here myself. There is help given in settling in with many activities if one wishes but privacy if desired. Visitors are made very welcome and it is pleasant to sit outside in the
garden.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for taking the time to review Stones Place; it is so reassuring when we receive such lovely comments about the home, the team and the care that we deliver. I am happy to know that you have always felt welcomed and have enjoyed your visits to our home.


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Review from Jane R (Daughter of Resident) published on 1 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Stones Place following a four-week stay in hospital. Staff at the home couldn't have been more welcoming or helpful and it was so nice to see her comfortable after our experiences of the previous weeks. When Mum first arrived, we were unsure of her next steps (going home, sheltered
accommodation or staying where she was) and in the end, she moved on to another care home which was better able to meet her needs, but the staff were at our side every step of the way in supporting that difficult decision. Mum was with them for only three weeks but in that time she blossomed, regained her confidence and was ready for that next move. I really can't recommend Stones Place highly enough.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your kind review; it is so good to hear that you have felt supported by the team at Stones Place, through what was a difficult time and that the outcome of some difficult conversations was a positive one.
Here at Stones Place, we live by the MHA values and I think that this was reflected in the open and honest conversations that we have had when discussing the care needs of your mother and whether Stones Place was the appropriate place for her needs to be met. It was an absolute pleasure to have your mother stay with us for the short time that she was with us and I wish you both all the very best in the future.
Please do pop in and see us if you are in the area.


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Review from Josephine B (Friend of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Has a pleasant atmosphere in the home. Carers are very welcoming and helpful.
Menu always has a good choice and variety displayed.
Management appears very good.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your review. It is so nice to receive such positive feedback on our home and the staff that work here. I am happy to know that we continue to maintain a pleasant atmosphere and that we are welcoming to all that enter our home. All staff at Stones Place work to the values of MHA and I feel that this is reflected in the high standards of care and quality that we provide. As the Home Manager, I operate an open door policy and I will always make myself available to visitors to the home.


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Review from Sue M (Daughter of Resident) published on 13 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the Care our Mother has received at Stones Place care home.
Our mother has been a resident for nearly five years after initially going in for respite care after a fall and deciding to stay.
The home is spotlessly clean, warm and welcoming.
Staff are kind and friendly
and show empathy with the Residents.
There are a lot of interesting activities organised for Residents who wish to get involved, but also no pressure if this is not what the Resident wishes.
In the Summer the garden is lovely and links to the dining room to sit out with a coffee and chat.
Our mother always says she feels very safe and happy living there, you cannot wish for any more than this.
We are very fortunate to have found Stones Place.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for such a lovely review, it is so nice to know that you feel happy and confident that your mother is safe and well looked after. Stones Place staff work to the Values of MHA and I believe that this is reflected in the way that our residents are cared for. We are making progress with the gardens and will have a sensory garden with seating for the residents later on in the year which we are really very excited about. As fortunate that you feel that you found Stones Place, we also feel fortunate that yourself and your mother chose us to be her home.


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Review from Margaret S (Friend of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited friends who have been residents in Stones Place over several years and have always found the staff welcoming and helpful.
My friends have reported excellent care and in the last month particularly I have heard how good the food is and how varied the activities offered are. I understand
the carers have made every effort to provide solutions for the residents' individual problems and needs.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for taking the time to review Stones Place. It is always nice to have feedback from our visitors when they have been to the home, and especially nice to receive such lovely compliments from someone that has been visiting the home for several years. The care team really are very dedicated to the residents and understand the value of person-centred care which reflects in the way that the people that live at Stones Place are looked after. Visitors are able to have their meals at Stones Place, so if in the future you would like to try some of our lovely food for yourself please speak with a member of the team and we will be happy to organise this for you.


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Review from Jackie C (Daughter of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Stones Place enough. My mother has been a resident for 2 years and I am confident she couldn't be in a more loving and supportive environment. The meals are first class, I visit regularly for lunch with my mum and I find the experience more like taking her to a restaurant than eating
in a care home. Attention to detail is evident in all areas of the home. Thank you to all the amazing, caring and loving staff at Stones Place.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your very kind comments about Stones Place and the wonderful team that work here. I am so pleased that you find the dining room experience here so relaxed and enjoyable; I think that the ambiance in the dining room during mealtimes is so important as a nice atmosphere promotes conversations and friendships. I think that the care staff changing into their ”whites” gives that extra touch and can make it feel more like dining out. We like to encourage family and friends to have a meal with their loved ones as we appreciate that it is not always possible to be able to take them out and this is the next best thing. We also have a small lounge with a dining table that can be set up so that families can have a more personal dining experience should they wish to.


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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Stones Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Stones Place is calculated as follows: ( (152 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 166 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stones Place is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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