Stones Place

Skellingthorpe Road, Lincoln LN6 0PA
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9.9 61 Reviews
  • Stones Place, Lincoln
Stones Place is a lovingly converted country manor house that is highly suited to the needs of older people with care needs looking to achieve a relaxing lifestyle and retirement. The home provide residential care for 42 residents in purpose-built, en suite accommodation. Short-term respite care is also available.

The home is situated in beautiful woodlands next to Hartsholme Lake, close to local bus services and the home is only 3 miles away from Lincoln Cathedral and the town centre.

A dedicated and compassionate team ensure everyone receives the person-centred care that they deserve, tailored to their individual needs and preferences. The home provide 24-hour support which ensures the residents continue to enjoy maximum independence with peace of mind, knowing that help is always at hand.

All care packages are tailored to personal needs and Stones Place maintains a programme of events and activities which means there are always interesting pursuits to get involved with, on both a personal and a social level.

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Care Provided by Stones Place

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 42 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Stones Place

  • Weekly Charges per Person
    • Self-Funded Residential Care £943 – £1,406
  • (these prices are only a guideline, please contact Stones Place to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Stones Place Reviews (61)

Total of 61, showing 41-60
9.9

Stones Place has a Review Score of 9.9 (9.910) out of 10, based on 14 reviews in the last 2 years. Over all time Stones Place has 61 reviews.

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Review from Margaret I (Respite Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having worked at Stones Place as a volunteer for almost 20 years, I am temporarily receiving care after breaking my hip. The genuine consideration and care by all staff members is exceptional. Food and comfort first class. Hope to soon get back to volunteering here. It will be a pleasure.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you so much for taking the time to review Stones Place. Your continued support volunteering over the years is very much appreciated, so it was really lovely and a great pleasure to be asked to care for you for a little while, following your recent operation. Your kind comments about the care you’ve received mean so much and it’s wonderful to hear that you enjoyed your time here. We all wish you a speedy recovery and look forward to seeing you back in your volunteer role very soon.


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Review from C L (Daughter-in-law of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had a fall in her bathroom; she doesn't know how but one minute she was standing the next she was on the floor behind the closed door. We were on holiday abroad. This staff managed to squeeze into the bathroom to be with her and wait while paramedics arrived.
She tells how comforted
she was by their presence. Another member of staff went with her to hospital and stayed to bring her back home, Mum says she could not have been better looked after and we were very grateful for them going the extra mile in our absence. This is typical of the standard of care she receives at Stones Place.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for taking the time to complete a review of Stones Place.
I am so pleased that the staff were able to support your Mother-in-law, when she needed them most and of course we are happy that their quick response ensured that she received the medical attention that she required in a timely manner and that she was able to return home to us.
I see that you feel that the activities in the home are satisfactory. If you would like to discuss this further, please do come and see me as I am sure that if we could discuss this we can offer more to your Mother-in-law as I am aware that she does not like to be involved in the group activities that take place in the home. Our Activities Coordinator is very accommodating and is always open to new ideas on things that we can do to enhance the lives of our residents.


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Review from E B (Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to the care home on respite care.
As time went on, I could not look after myself and was accepted as a resident. The standard of care is superb and the staff always helpful and quick to respond to the buzzer when needed.
I was recommended to Stones Place by a friend. It is the right place for
me.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for taking the time to complete a review for Stones Place; we are very happy that this is the home that you chose to stay in and we are always very happy to receive feedback. This lets us know what we are getting right, and equally if there is something that we may improve upon.
As a resident at Stones Place you are able to speak to myself or any other members of the team with any concerns/compliments that you may have.


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Review from J H (Resident) assisted by family/friend published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and considerate of needs, both physically and emotionally.
All staff are extremely kind, caring and compassionate.
Choice of food is excellent and my room is clean, comfortable and well fitted out. Ensuite facilities.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for taking the time to review Stones Place. I am so pleased that we were able to accommodate you when you needed us, and it is lovely to know that you enjoyed your stay. The team here at Stones Place strive to ensure that we make everybody that lives here feel valued whether they are a permanent resident or staying with us for respite. We look forward to seeing you again soon.


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Review from Margaret F (Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Stones Place in July this year (2018) was most satisfactory. The staff were helpful, encouraging and supportive. My stay at Stones Place is helping my overall recovery from a hip replacement. I am keeping in touch with the staff and residents through the knit and knatter group.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your review. It is always a pleasure to see you when you visit the home, and it was an even greater pleasure to be able to accommodate you following your recent operation. To know that we are able to aid peoples' recovery is wonderful and I am happy to know that we deliver such a good service to you. We look forward to seeing you at Knit and Knatter each week.


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Review from J D (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An atmosphere of peaceful calm greets you as soon as you enter Stones Place. This loving welcome, the kindliness of staff and friendliness of residents have all contributed to my mother's transition from our home to her making Stones Place her new home. We have been impressed by the commitment to meeting
her needs as an individual within a Christian context.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for submitting your review of Stones Place. It is wonderful to receive such lovely feedback. Your Mother is indeed a well respected and valued addition to Stones Place and I am pleased that her transition into becoming a permanent resident with us has been a smooth one.


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Review from Michelle L (Daughter of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home, the staff all go that extra mile, nothing is too much trouble. Everywhere is immaculate, the food amazing and the care given is second to none. Would highly recommend.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for taking the time to review Stones Place. I am so pleased that we were able to accommodate your father when he was in need of some respite care. It is always nice for the team to receive feedback and for us to know that our residents and families are happy with the service that we provide.


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Review from A G (Daughter of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always cheerful and have respect for the residents and family. The staff are quick to notice when my mother is not feeling well and take appropriate action. My mother enjoys the activities on offer and is very happy with the meals. The staff work hard to meet all the demands of the residents
and manage to create a very relaxed atmosphere. My mother us happy here and I enjoy visiting her.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for your review of Stones Place. Feedback is so important to us as it lets us know what we are getting right and anything that we may need to improve. We work hard at ensuring that all residents at Stones Place are cared for, using a person-centred approach and in doing this, I think that the Staff Team know them so well, that they are able to pick up on any changes, that will then prompt us to seek interventions. I am also happy that you find Stones Place such a calm and welcoming home, and we enjoy seeing all of the visitors that come to see us and their loved ones.


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Review from Trevor C (Son of Resident) published on 21 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stones Place has a serious commitment to residents in their care, all with a human face. The staff are receptive and understand how important communication is to residents and their family. The attention to detail is transparent in the cleanliness, layout of the rooms and the monitoring of medication
and residents reactions to that medication. The home has a calmness found not only in the residents' rooms but also in common areas, corridors and gardens. My mum feels valued, secure and more self-confident since moving to Stones Place. The positive atmosphere contributes to the recovery in health and general well-being. This is confirmed through conversations with different residents. Mum and I know how lucky she is to have a chance to be at Stones Place.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you for sending your review for Stones Place; it is always heart warming to know that we are enhancing the lives of the people that choose to stay with us and make Stones Place their home. Here at Stones Place we strive to work and live by the values of MHA and when we receive such positive feedback it reinforces the importance of these values and the difference that they can make to peoples lives. I am so happy that Mum has settled so well into her new home in a short time and it really is a pleasure to have her here with us.


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Review from S R (Daughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Stones Place are all fantastic.
Nothing is too much bother and they are always happy and friendly.
The home is extremely clean and the gardens are well kept.
There are plenty of activities for the residents keeping them fit and healthy and the food is very good and plentiful.

Reply from Emma Pickett, Home Manager at Stones Place

Thank you so much for taking the time to review Stones Place. It really is lovely to read that we are getting it right and that visitors into the home feel that their loved ones are cared for and looked after to such a high standard. Here at Stones Place, our aim is to ensure that everyone that lives here, works here or is a visitor to the home feels that they are part of something special. I will ensure that I pass on your comments to the staff team as they are the ones that make it happen.


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Review from Rachel H (Daughter of Resident) published on 25 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When searching for a suitable care home for my mother Stones Place stood out from the others that we viewed. It feels very much to be a home and not an institution and is a lovely, caring and friendly environment. Great care is taken to treat the residents as individuals and with dignity and I am always
impressed that all the staff take time to talk to the residents and never rush them or behave with any impatience.
It is very daunting to find somewhere for a parent to live that is going to feel like their home. It was not an easy process with my mother and for much of her first few weeks she was not happy to be there and was regularly packing her case. This was managed very professionally and compassionately and I found the staff hugely kind and sympathetic for which I was very grateful.

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Review from John S (Son of Resident) published on 14 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Your wonderful care of my step-father over the last few years, from his arrival at Stones Place until his death was excellent. He could not have been cared for in a more loving, supportive and happy place. I thank you from the bottom of my heart. You are an inspiration to all.

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Review from S B (Granddaughter of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently came to visit my grandmother after a wedding. The staff were amazing and helped us create an 'at home' mini wedding for my grandmother who was too frail to attend, complete with a video call to the wedding, flares and nibbles for her and her friends.
The deputy manager was great, making
sure the day was really special for my grandma.
It makes me feel so much better to know how well cared for and looked after she is here. The staff really care about the residents and will do anything they can to support and care for them.

Reply from Anna Golightly, Home Manager at Stones Place

Thank you for taking the time to tell us about your experience of Stones Please. I am so glad to hear that your Grandmother enjoyed the special day that was created by the team at Stones Place for your Grandmother. I will ensure that your feedback is shared with our team.


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Review from Andrew E (Son of Resident) published on 9 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care home for about 8 months.
Before she went in she was struggling health wise but is now much improved in both mind and body.
We have found the home to be extremely well managed and the atmosphere is always very welcoming.
We cannot fault the home in any way i.e cleanliness,
the number of staff, activities etc...
Before deciding on this home we visited a number of other homes in the area and this one stood out from the crowd.

Reply from Anna Golightly, Home Manager at Stones Place

Thank you for feeding back your experiences of Stones Place. I am so pleased to hear that you have found Stones Place to be well managed and welcoming. Your feedback is important to us and I will ensure it is shared with the team.


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Review from Janet L (Daughter of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to live in Stones Place two years ago, very frail, eyesight failing, unable to stand. The wonderful staff loved and nurtured him giving him a great quality of life. The help and friendship and superb food trips out, fun and games, music, the list goes on and they helped him enjoy his
final years. He joined in everything even if he could not do anything and worship times were very special. At Christmas, Dad said it was like being in a 5* hotel, only better. He passed on the 1st January 2017 with a smile on his face.

Reply from Anna Golightly, Home Manager at Stones Place

Dear Janet thank you for your kind words we all still miss your father very much, he had a smile and a kind word for everyone here. It was a privelidge that we spent the 2 years getting to know him and you his lovely family.


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Review from Lynda B (Daughter of Resident) published on 12 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mum only had 6 months in this wonderful home before her death, what a wonderful 6 months she had too. Two days into her 2 weeks respite care she said, "why would I want to go home? Everybody is so kind, I want to stay". That in itself speaks volumes. The staff, every one of them is exceptional
and cared for me as well as mum and for that, I am very grateful. Nothing was too much trouble and it came across to me that my mum was the most important person when being dealt with and that's a gift the staff have.

Reply from Anna Golightly, Home Manager at Stones Place

Dear Lynda Thank you for your words of kindness especially at this time of sadness. It always means so much to all of us when our residents are happy and feel 'at home' living within a care home, we are all sorry for the short time we had with you dear mother and will treasure the time we spent with her.


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Review from V W (Regular Volunteer) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to live at Stones Place on 24.3.11. As I lived across the road, I visited her almost every day. After she passed in 2013, I realised I'd made friends with residents and staff alike, so I kept visiting for I had made friends. Four years on, I still come as a volunteer. I never imagined myself
helping at a 'home' with elderly people but residents and staff are friendly, liked and very interesting. It's a 'family' where people care and where staff pull together to make things work, so the atmosphere is friendly and kind. I think the reason is because the manager is a strong leader who is kind and compassionate, always making time to stop and listen to all alike. She also has a gift for choosing the right people who care. It becomes contagious to want the best for others. Stones Place is a home where once residents settle in, they can expect to make friends and be looked after in a great home at this time of their lives. I enjoy being part of it.

Reply from Anna Golightly, Home Manager at Stones Place

I would like to thank VW for her words of Kindness. When her dear mother lived with us it was a privilege to get to know her and how interesting her life had been, she was a really beautiful lady. We are also happy that VW is a volunteer at Stones Place she is part of our extended family and we appreciate her dedication to Stones Place.


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Review from J O (Daughter of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stones Place reminds me of a delightful country hotel.
I have spent a month settling my mother into her new environment and drop in at all times during the day.
I have yet to witness anything less that positive energy in this home.
The staff and volunteers strive to ensure residents are happy
and their needs met. All staff take the time to chat with residents and are genuinely kind, respectful, patient, loving and helpful.
My mother us thriving in this environment has made friends with other residents and seems happy and content.
I feel this was a perfect fit for mum and I can now return to the USA feeling that my mum will be loved and well taken care of.

Reply from Anna Golightly, Home Manager at Stones Place

Thank you for your lovely comments, at Stones Place we always strive to provide a high standard of care for our residents to enhance their quality of life.


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Review from J L (Resident) assisted by family/friend published on 22 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was welcomed into the home by staff and other residents and settled in quickly. I am well cared for and there is a good range of activities available. The rooms are comfortable and the dining room is always attractive with fresh flowers and linen tablecloths on each table. The food is excellent. The
staff are cheerful, friendly and helpful.

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Review from Jan B (Daughter of Resident) published on 1 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a Stones Place resident for almost 4 years and has received a first-class standard of care during that time. The public and residential rooms are immaculately maintained, with very pleasant gardens and outside sitting areas. The staff are consistently kind and cheerful, respectful
of the dignity and individual needs and preferences of residents, and welcoming to visitors. Communication with family members is prompt and efficient, especially if there are medical concerns. Mum particularly enjoys her meals, with menu choices that appeal to her, and the Dining Room is spacious and elegant. We are so grateful that she is contented and well cared for.

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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Stones Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Stones Place is calculated as follows: ( (152 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 166 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stones Place is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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