Waterloo House

Walesby Road, Market Rasen LN8 3EX

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4 Reviews

Waterloo House, Market Rasen

Care Provided by Waterloo House

Primary Care Categories
Dementia
Older Person Care
Respite Care
Sensory Impairment

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 35 Service Users
Privately Owned

Care Offered
Alzheimer's
Autism/ASD
Bariatric Care/Obesity
Cancer Care
Colitis & Crohn's Disease
COPD/Pulmonary Disease
Down Syndrome
Epilepsy
Hearing Impairment
Orthopaedic
Parkinson's Disease
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Day Care
End of Life Care
Palliative Care

Good to Know

Group/Owner
Platinum Care Ltd

Person in charge
Sarah Purton (Manager)

Local Authority / Social Services
Lincolnshire County Council ( click for contact details)

Admission Criteria
- Accept admissions from hospital, Social Services and Private
- Ages 65+

Room Information
- Single Rooms (35)
- Couples/Companion Rooms (0)

Care Home Design/Build
- Purpose Built: No
- Number of floors: 2

Funding & Fees Guide for Waterloo House

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Care £960 – £1,069
- Self-Funded Residential Dementia Care £960 – £1,069
- RESPITE Self-Funded Residential Care £693 – £970
- RESPITE Self-Funded Residential Dementia Care £693 – £970
(these prices are only a guideline, please contact Waterloo House to find out the exact price for your requirements)

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Residents Internet Access
Smoking not permitted
Stairlift
Television point in own room
Wheelchair Access

Visiting
Visitors welcome at any time however they do ask that meal times are protected.

Please contact the Manager, if an appointment or further information is required.

Parking
The home has a small car park on site and some on road parking available in the area.

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Review from Diane B (Daughter of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience

With deep regret, I had to put my mum in respite. Waterloo House was recommended to my family. On arrival, the staff were lovely, the home was spotlessly clean and no smell, which I dreaded. The staff are lovely, they made Mum and us feel welcome. I have visited regularly. My mum's happy with the care

she is getting and loves it there. I will recommend it to my friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter G (Husband of Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience

My wife was referred to the assessment unit, due to her increasingly aggressive behaviour. She was there for four weeks, when we were told to find suitable residential care for her.
We selected Waterloo House. The manager of Waterloo House visited my wife and after getting the opinion of the staff

agreed to take her.
After the first few days my wife resumed her aggressive behaviour towards staff and residents and as a result, she was transferred to a nursing home who specialise in dementia cases.
Waterloo House did their best for my wife and we have no complaints regarding her care whilst there, which was excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Review from Maxine L (Friend of Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience

I visited a friend in this home recently and was very impressed by it's standards. This home has a very good reputation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from Joy A (Resident) published on 24 June 2016
Submitted via Postal Card • Report

Overall Experience

I know someone who had stayed here for respite, she was very happy in fact cried when she left. So knowing her I thought it must be alright. The staff have been brilliant towards me so cheerful and obliging, everyone of them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Performance

Care Quality Commission (CQC) Rating

Date: 29 Nov 2022

Overall
Requires improvement

Caring
Good
Effective
Requires improvement
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Waterloo House

What types of Care is Waterloo House registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Waterloo House provide?

Palliative Care, Day Care & End of Life Care are other types of care provided.

How many Rooms does Waterloo House have?

There are 35 Single Rooms.

What are the Facilities & Services at Waterloo House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Waterloo House to the centre of Market Rasen?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Waterloo House

Care Provided by Waterloo House

Good to Know

Funding & Fees Guide for Waterloo House

Facilities

Waterloo House Reviews (4)