Welbourn Manor Care Centre

High Street, Welbourn, Lincoln LN5 0NH
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9.5 27 Reviews
  • Welbourn Manor Care Centre, Lincoln
Welbourn Manor Care Centre is a residential care centre for older people situated in a North Lincolnshire village.

The building is set in extensive grounds and has 25 bedrooms (21 single
bedrooms and two double rooms).

The home's residents are supported by a team of highly-trained staff who work hard to meet the care needs and wishes of staff.   

Activities for residents include arts and crafts and a range of hobbies and past-times. Entertainers and musicians visit regularly.

Residents dietary needs are met by cooks who prepare meals that are fresh, locally-sourced ingredients -including ethically-sourced fish.

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Care Provided by Welbourn Manor Care Centre

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Tilly Greaves (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Welbourn Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,137 – £1,200
    • Self-Funded Residential Dementia Care £1,137 – £1,200
    • RESPITE Self-Funded Residential Care £1,137 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,137 – £1,200

  • Please see the fees for Welbourn Manor. All of our hairdressing and chiropodist services are available at an extra fee. Any questions or queries please feel free to contact the home.
  • (these prices are only a guideline, please contact Welbourn Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is available at all times.


  • Parking

  • Welbourn Manor has an adequate car park with wheelchair access.


Welbourn Manor Care Centre Reviews (27)

Total of 27, showing 21-27
9.5

Welbourn Manor Care Centre has a Review Score of 9.5 (9.508) out of 10, based on 8 reviews in the last 2 years. Over all time Welbourn Manor Care Centre has 27 reviews.

Overall Experience

  • 19
  • 7
  • 1
  • 0
  • 0

Date Published

27
1
1
8
19

Review from Stephen H (Grandson of Resident) published on 2 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was admitted following a fall. The staff were all very friendly and although her stay was always going to be temporary they did everything they could to make her feel welcome. The staff were always friendly and polite and were conscious of my grandmother's needs, anticipating and dealing
with things as they arose. The staff were always available to answer any questions that we had about my grandmothers care and were ready to assist us in any way that we needed. Staff were patient with my grandmother at a difficult time for her and always took her needs into consideration when providing her care. We were allowed to visit at times that were convenient to us and were not restricted in any way by home rules or regulations. The staff assisted with more than the physical care providing assistance with IT to allow Skype chat and telephone calls when needed which allowed other members of the family contact with my grandmother. A great service provided at a difficult time.

Reply from Juliet Peall, Regional Manager at Welbourn Manor Care Centre

Thank you for the lovely review of the service your grandmother and family members received during her short stay. I know the Team at Welbourn will be pleased to know that her stay albeit short was a happy time and met everyone's expectation.


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Review from Paul H (Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with my care. Staff very caring, meals were very good. Chef very knowledgeable.

Reply from Juliet Peall, Regional Manager at Welbourn Manor Care Centre

Thank you for your kind comments and glad you had a comfortable stay.


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Review from Denise C (Daughter of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been treated extremely well. All the staff have the patience to deal with her needs, albeit very demanding but nothing is too much trouble. Whenever I visit, which can be at any time, they are always helpful and accommodating. Understaffed but always do their best.

Reply from Juliet Peall, Regional Manager at Welbourn Manor Care Centre

Many thanks for your kind review, and the staff will be pleased to know that you are happy with all aspects of care for your mother.


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Review from Joyce S (Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely worried by the thought of coming here but have been well and truly surprised. Everything and everybody has been truly wonderful and I have already told my son that should I ever need physical or mental care, he would try to get me a place here. My grateful thanks to absolutely everybody
whatever their title, position or what we see them doing. In my working life, I was a psychiatric social worker so feel perhaps my view/opinion was that I am only here because of a foot/leg injury in incapacitating plaster which I am appreciated.

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Review from Marlene M (Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff were very professional, but also very friendly.

Reply from Juliet Peall, Regional Manager at Welbourn Manor Care Centre

Many thanks for your kind review and taking the time to review the home. I know that the Home Manager and the staff will appreciate your comments.


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Review from Rebecca M (Daughter of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is happy with the lovely setting and grounds of Welbourn Manor. We have found the staff to be very welcoming and caring at all times, nothing is too much trouble. Dad says the food is 5 star! Bailey, the dog has become a great friend and companion to him. Keep up the good work!

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Review from John S (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for 12 months and I have absolute confidence in that she is safe, well cared for and treated with dignity. The management and care staff are excellent and provided my mother with a second home when she is happy and content. The care staff are extremely good in other difficult
situations. Importantly, the care home is very open to visitors and often invite the community to events.

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Current Review Score: 9.5 (9.508)

Overview of Review Score

The Review Score of 9.5 (9.508) out of 10 for Welbourn Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for Welbourn Manor Care Centre is calculated as follows: ( (69 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Welbourn Manor Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Tilly Greaves

Job Title: Home Manager

Joined: 2023

Tilly is our Home Manager who is passionate about providing first-class care to all residents.