Westerley Christian Care Home

The Broadway, Woodhall Spa LN10 6SQ
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7.7 46 Reviews
  • Westerley Christian Care Home, Woodhall Spa
Westerley Woodhall had a major refurbishment in March 2024, adding three additional rooms, each equipped with en-suite bathrooms with showers and finished to an exceptional standard.

The Broadway, Woodhall Spa is home to Westerley Christian Care Home. Woodhall Spa is a large village located on the Southern edge of the Lincolnshire Wolds. It is built in and surrounded by trees which shelter it from East coast winds. Woodhall Spa is midway between Lincoln, with its old Cathedral, Roman ruins and modern shopping centre and Boston, an attractive market town. Skegness and the East Coast are only a short journey away.

Residents are actively encouraged to pursue their own hobbies and interests, both within the home and locally. Residents are encouraged to share in daily family prayers, where possible, but this is not obligatory. Prayers are held each weekday in the mornings and Holy Communion is celebrated monthly.

All rooms are fitted with a call bell and are equipped to recognised standards for residents living with a disability. Residents rooms come with telephones included in the fees and all rooms are equipped with a TV aerial socket and broadband ports, in addition to Wi-Fi available around the home.

Accommodation is provided in single en-suite rooms, however there are 2 double room available for married couples. Residents rooms are located on the ground, first and second floors, all accessible by passenger lift. Westerley provides a spacious dining room and two lounges, one of which has television facilities, and is fitted with a loop system for those with hearing difficulties. The other is a sun lounge, which has a southerly aspect and views over the gardens.

Residents can enjoy the extensive, sheltered gardens, offering the opportunity for relaxation and lawn games.

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Care Provided by Westerley Christian Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emily Rennie (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Westerley Christian Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £881 – £892
    • Self-Funded Residential Dementia Care £967 – £975
    • RESPITE Self-Funded Residential Care £881 – £892
    • RESPITE Self-Funded Residential Dementia Care £967 – £975

  • Description of care and services (including food) covered by fee


    Fees we will provide:


    •   your room and accommodation
    •   heating and lighting
    •   care and support from staff to help you with any difficulties you may have in daily living, as recorded and agreed on your plan of care
    •   three main meals each day, with mid-morning, mid-afternoon and late-night drinks and snacks all being available
    •   Private telephone with dedicated number included in the fees (also transfer your existing home number), which includes all calls excluding premium rate numbers and calls outside of the UK
    •   laundry undertaken on the premises, except dry cleaning (this can be arranged at cost)
    •   Visiting chiropodist – 6 weekly visits
    •   access to, and use of, the aids and appliances available in the home, which are used to meet individual needs such as hoist, lift, occasional use of wheelchairs.


    Additional services (including food and equipment) to be paid for over and above those included in the fees


    The fees do not include:


    •   the cost of any daily papers and similar items that may wish to be purchased
    •   hairdressing charges if you use the service of the hairdresser who comes to the home
    •   medical requisites (other than medication by prescription), clothing, toiletries and other items of a luxury or personal nature.
    •   costs of special outings and events, e.g. holidays or theatre trips, which may be organised for residents or to which you are invited
    •   any health services that decided to purchase privately or that are not covered by the normal national health services to which your entitled such as dentistry, opticians, etc.
    •   travel costs if for example you decide to use public or private transport for social reasons, making visits etc.
    •   the costs of any additional aids and appliances that one may seek to purchase for your own comfort and that are additional to that to which you are entitled from health and social services.
  • (these prices are only a guideline, please contact Westerley Christian Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome any time and an appointment is no necessary, however if visitors would like to have a meal during their stay recommend that they call and book this in advance.


  • Parking

  • There is parking available on the homes grounds that visitors welcome to use, if no spaces are available then there is adequate parking on the road outside.


Westerley Christian Care Home Reviews (46)

Total of 46, showing 1-20
7.7

Westerley Christian Care Home has a Review Score of 7.7 (7.691) out of 10, based on 5 reviews in the last 2 years. Over all time Westerley Christian Care Home has 46 reviews.

Overall Experience

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  • 9
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Date Published

46
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Review from S C (Respite Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of this home is limited to a weeks respite care but I am familiar with two other care homes so can make a relative assessment. The strength of this home is that the staff are the best caring team I have encountered and the new managers really dedicated to improvements all round following
on advice CQC report 2 years or so ago. My disappointment lasted to the other residents, a dozen or so very old ladies wo are no longer able (or liking) to socialise, but this appears to be fairly typical of care homes these days. Room facilities, meals and activities are thoughtfully planned and changes remarkably low. The Christian origins of this home continue to be important.

Reply from Simon Lee, CEO at Westerley Christian Care Home

Many thanks for your review and kind words for the caring nature of our home and staff. I am pleased that the positive changes have been recognised since the previous CQC rating some time ago and that the home now has a CQC 'Good' rating. We enjoyed having you stay with us and hope that if you need further respite in future you would like to come back.


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Review from Robert H (Son of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Following the change of management, the visit seemed to have a better feel/connection with us. It seemed that the home was better organised, however, my mother has expressed she is not happy about being put to bed so late, so maybe some improvement here would help. The present manager seems to be more
on the ball with getting things sorted for the residents.

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Review from B H (Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I appreciate the daily devotions greatly, also the activities. It is a shame so many residents are deaf, normal conversation, especially at meals is impossible.
Lunch, the main meal of the day, is unable to be properly enjoyed in my case, one at my table grumbles and moans as she eats. Another with
eyes closed mainly 'eats' precariously, should residents like these be sat apart.

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Review from J B (Daughter of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother, who is frail, reserved, dementia and anxiety sufferer has lived at Westerley for one year. We have found management, carers and all assistants helpful and incredibly kind and supportive and my mother's individual needs are met. I feel mother would not be cared for better or be happier anywhere
else. The atmosphere of Westerley is friendly and welcoming and to visit at any time is a bonus. Thank you Westerley.

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Review from Sylvia B (Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The room is spacious and very home like with personal belongings on display. It certainly doesn’t feel like a care home but rather more personal. The carers could not be more ‘caring’. They work tirelessly to make sure life is as comfortable as possible. They are always busy but always find time to
have a chat and a laugh. Their dedication to the job is incredible. The facilities and activities available are comprehensive and everyone is made aware of what activities are available and encouraged to become involved especially keep fit exercises which can be standing or sitting and as involved as you want.
I am bedbound but still encouraged to move limbs where possible and not lie static in one position for long. In conclusion, the Home is not what I expected, it is comfortable, friendly and now feels like home.

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Review from A C (Respite Resident) published on 29 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent four weeks in respite care following a fall at home. The staff at every level were kind and thoughtful and the general atmosphere at the home was very welcoming. I found the morning session of 'devotion' a lovely start to the day. That was followed by a morning session in the activities room
which gave mental and physical exercise and also gave an opportunity to integrate with other residents, which was very beneficial.

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Review from Sue G (Niece of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really cannot speak highly enough of Westerley. My relative has been living there for just over three years. She is thriving in the care and attention she receives and is stronger and happier than when she first went in there from hospital, following a stroke. The facilities are ideal and homely.
All the staff are amazing and do all they can to help, often going over and above to do what they can. Everyone is treated as an individual.

Reply from Simon Lee, Director of Care Services at Westerley Christian Care Home

Thank you for your review. We are so pleased that your family are happy and flourishing under our care and for your kind words.


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Review from Gillian B (Daughter of Resident) published on 22 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Westerley for 5 years this August. The care given to him has been of a very high standard. We have seen him deteriorate over the years and they have altered his care accordingly, he has become more demanding but they have given it with good grace, even when under severe pressure
due to the ongoing Covid pandemic. To manage to keep all of the residents to be Covid free throughout should be applauded, my father had a fall and unfortunately had to be checked over at Lincoln County, having been treated very quickly he was then stuck there for hours waiting for transport, on arrival back he was quarantined (to not scare the residents, was his remark) tested and freed after a negative test. My father thoroughly enjoys the activities organised by the home (so much so if I happen to ring before they have finished he tells me to ring back!) and used to enjoy their trips to The Tea House, sadly not to be at the moment.

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Review from R H (Resident) assisted by family/friend published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoy the devotions and activities every morning. The staff willingly take you out when you want to go. I enjoy the meals. I also enjoy when we have trips out to the tea house or cinema. My room is kept clean and tidy. I have my own shower room and toilet.

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Review from Jane M (Daughter of Resident) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in a care home for three years with respite before then for three years. She is in her 98th year. Mum has dementia but now in bed continually, nursing care is amazing. I am a retired health professional and have been in many units. This is the best caring attitude, very personal.

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Review from M G (Daughter of Resident) published on 5 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After the initial settling in period, my mother is extremely happy in Westerley. Nothing is too much trouble for the staff. Residents have a very good quality of life; they have a choice about their care. The meals are very good. There are activities every weekday morning, and residents are able to
be taken to the local Chapel; if they wish to attend. Devotions are held every weekday morning before activities begin; residents are free to choose if they want to attend.

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Review from G G (Son-in-law of Resident) published on 4 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and staff are excellent and all the accommodation is extremely clean and always free from odours often associated with many homes. My mother-in-law relishes daily devotions and the opportunity to visit the local chapel. She is happy, well-fed, warm and enjoys the companionship and calls
it her home.

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Review from Charlotte G (Granddaughter of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Westerley couldn't be more helpful and friendly. It's very reassuring for us that Grandma is there, not only has she settled in wonderfully but we all feel welcome as her family. The home and facilities are great and it really is a home not just a care facility.

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Review from Susanne (Niece of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment I stepped into Westerley Christian Care Home I felt like I had been given a warm hug. It was Christmas Eve, yes Christmas Eve, when I phoned to view the home. I was told that I was welcome at any time, exactly what an emotional and anxious niece wanted to hear. This last Saturday 22nd February
my aunt said how very happy she was and it was the best decision she had made in a long time. I thought I had chosen well on her behalf and my husband and I have not been disappointed. Thank you to the management and each and every staff member.

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Review from Christine L (Daughter of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been at Westerley for the last year. When she first arrived, she was very unwell, but with the home’s good care; her health is more stable and Mummy now feels very settled and loved in the home.
I visit most days, often bringing our little dog and we are both made extremely welcome -
the home is well run, peaceful and the staff, who are very kind, always let me know quickly if there are any concerns.
The food is excellent, Mummy enjoys all her meals, and the kitchen staff diligently cater for Mummy’s gluten allergy.
The home’s Christian ethos is important to Mummy, who though not well enough now to get to devotions, is always included in Holy Communion.
Last Spring/Summer Mummy and I enjoyed gentle strolls in the garden.
I am very thankful that Mummy is being cared for by the staff at Westerley Christian Care Home.

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Review from Richard H (Son of Resident) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is now a resident of Westerly. She has a lovely room and speaks very highly of the staff.

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Review from Lynn H (Daughter-in-law of Resident) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother in law went into Westerley last year, initially, she was unsettled, but due to the care she has received she actually said to me last week that she is very happy living there and she calls it home. We couldn't ask for more than that!

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Review from Joan W (Respite Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Westerley Christian Care Home for three weeks following hospital treatment for a fractured femur. The staff were exceptionally helpful and kind and I was particularly impressed with the length of time all had worked at Westerley. With stable staff, this made for a very secure atmosphere
in the home. No one seemed hurried or stressed. Varied activities were offered each day and the daily prayer time each weekday was a great benefit with the different leaders showing interest in care for the residents.

Reply from Simon Lee, Director of Care Services at Westerley Christian Care Home

Dear Joan, many thanks for your kind review. I am so pleased you enjoyed your stay with us and hope your recovery is going well.


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Review from S G (Daughter of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the matron and all the staff, you are given all the information you need either daily or weekly. Nothing is too much trouble. The resident concerned hasn't been in too long yet. Nearly a home from home.

Reply from Simon Lee, Director of Care Services at Westerley Christian Care Home

Many thanks for your kind review, we always endeavour to keep everyone informed as much as possible and it is good to know this is being achieved. We also pride ourselves on our homely atmosphere and I am pleased this has been portrayed in the short time your Mum has been with us.


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Review from A R (Daughter of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a great place, so clean and caring everyone is so pleasant and nothing is too much trouble. The day to day running of this home is excellent with the residents care being the best I have ever had towards a relative in care. Top marks.

Reply from Simon Lee, Director of Care Services at Westerley Christian Care Home

Many thanks for your kind words and I am pleased that you were very happy with the service we provide.


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Current Review Score: 7.7 (7.691)

Overview of Review Score

The Review Score of 7.7 (7.691) out of 10 for Westerley Christian Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.000 for Westerley Christian Care Home is calculated as follows: ( (14 Excellents x 5) + (32 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 60 Ratings = 4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.691 Points relating to the number of positive Reviews for Westerley Christian Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 3 Positive Reviews ÷ 6.8 = 0.441

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

10 Bed Vacancies

posted 13 Mar 2025

Category OP


Awards / Recognitions (3)

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Meet the Team (0)

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Frequently Asked Questions about Westerley Christian Care Home

What types of Care is Westerley Christian Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Westerley Christian Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Westerley Christian Care Home have?

There are 32 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Westerley Christian Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westerley Christian Care Home to the centre of Woodhall Spa?

0.4 mile(s) as the crow flies, distance by road may be significantly further.