All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
Visitors welcome at any time
There is a car park on site
Westfield Care & Nursing Home has a Review Score of 9.6 (9.626) out of 10, based on 8 reviews in the last 2 years. Over all time Westfield Care & Nursing Home has 63 reviews.
Review from Darren M (Son of Resident) published on 11 July 2024
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Reply from Daniela Ghica, Home Manager at Westfield Care & Nursing Home
Thank you for taking the time to leave your lovely review for Westfield Care and Nursing Home. Your positive feedback and kind words about the care, meals and activities will be shared with the staff team. It is our pleasure to care for your mum, here at Westfield.
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Review from S M (Daughter of Resident) published on 4 July 2024
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Reply from Daniela Ghica, Home Manager at Westfield Care & Nursing Home
Thank you for taking the time to leave your review for Westfield Care and Nursing Home. It is our pleasure to have your mum here as part of the Westfield family. Your feedback will be shared with the staff team and we take on board your comments.
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Review from P H (Son of Resident) published on 5 June 2024
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Reply from Daniela Ghica, Home Manager at Westfield Care & Nursing Home
Thank you for taking the time to leave your review for Westfield Care and Nursing Home. Your positive comments and feedback will be shared with the staff team. It is our pleasure to care for your mum and having you all as part of our Westfield family.
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Review from S D (Sister of Resident) published on 20 July 2023
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for your lovely review of Westfield Care & Nursing Home. We are so pleased to hear that you are happy with the care we provide for your sister. I will share your kind words with the rest of the team.
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Review from Stephen P (Brother of Resident) published on 20 July 2023
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for your lovely review of Westfield Care & Nursing Home. We appreciate all comments and feedback. We are pleased to know you are happy and content with the care we provide for your sister.
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Review from M G (Son of Resident) published on 20 July 2023
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for your kind feedback on Westfield Care & Nursing Home. We are pleased to know that you are content with the care our staff team provides for your mum.
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Review from Doug B (Son of Resident) published on 20 July 2023
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for your extremely lovely review of Westfield Care & Nursing Home. We are pleased to know that you are happy with the care our staff team provides for your dad and that he is happy at our home. I will share your kind words with our team.
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Review from Miranda D (Niece of Resident) published on 14 July 2023
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for leaving such a kind review for Westfield Care & Nursing Home. We are pleased to know that you are happy with the care we provide for your Aunt and that she has settled in well to our home. I will share your lovely feedback with the rest of the team.
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Review from Wendy O (Wife of Resident) published on 22 February 2023
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for your lovely review and for your kind words. Your feedback is appreciated and it's lovely to hear how happy you are with the care Westfield Care and Nursing Home provide for your husband. Best regards.
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Review from W H (Daughter of Resident) published on 20 February 2023
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for taking the time to leave a review for Westfield Nursing Home. It is our pleasure to care for your mother as part of our family here at Westfield, and we are delighted to hear how happy you are with her care here.
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Review from Neil C (Son of Resident) published on 17 June 2022
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for leaving a review for Westfield Nursing Home, it's wonderful to hear how happy you are with our care for your mother. It is our pleasure to care for her as part of our family here at Westfield.
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Review from P M (Wife of Resident) published on 17 June 2022
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for leaving a review for Westfield Care & Nursing Home, we are delighted to care for your husband as part of our family here at Westfield.
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Review from Jenny C (Mother of Resident) published on 1 March 2022
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for taking the time to leave a review for Westfield Nursing Home, it is our pleasure to care for your daughter as part of our Westfield family. It's lovely to hear how much improvement you've seen in her health and wellbeing.
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Review from Jan B (Mother of Resident) published on 2 November 2021
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for leaving a review for Westfield Nursing Home. It is our pleasure to care for your son as part of our Westfield family. We love a celebration and are very pleased to hear how much this is appreciated.
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Review from Jacky T (Wife of Resident) published on 29 June 2021
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for your kind review of Westfield Care & Nursing Home, we are so pleased that your husband has settled well with us. Moving to a care home can be a difficult time for families and we are always available to offer support in any way that we can. We look forward to welcoming you to our home again soon.
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Review from S W (Daughter of Resident) published on 1 February 2021
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for taking the time to write a review for Westfield Nursing Home, it is a pleasure to care for your mother and it's wonderful to hear that you are so pleased with our care and support.
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Review from Gerry B (Wife of Resident) published on 27 January 2021
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for taking the time to write a review for Westfield Nursing Home, we appreciate all comments and feedback. We are very pleased to hear that you are satisfied with the care of your loved one and the communications during the pandemic.
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Review from Gill W (Sister of Resident) published on 27 January 2021
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for taking the time to write a review for Westfield Nursing Home, we appreciate all comments and feedback. We are very pleased to hear that you are satisfied with the care of your brother, it is a pleasure to care for him as part of our family here at Westfield.
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Review from Nina D (Daughter of Resident) published on 23 December 2020
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for taking the time to write a review for Westfield, it's a pleasure to care for your parents and we thank you for your kind words.
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Review from Marian M (Daughter of Resident) published on 10 December 2020
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Reply from Shirley Woods, Home Manager at Westfield Care & Nursing Home
Thank you for taking the time to leave a review for Westfield Nursing Home, we appreciate all comments and feedback. It's wonderful to hear that you are so pleased with the care we are providing here, it is a pleasure to care for your loved one.
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The Review Score of 9.6 (9.626) out of 10 for Westfield Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.826 for Westfield Care & Nursing Home is calculated as follows: ( (76 Excellents x 5) + (16 Goods x 4) ) ÷ 92 Ratings = 4.826
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Westfield Care & Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Jan 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2024
Daniela Ghica is our Home Manager at Westfield Care & Nursing Home. Daniela has worked for Country Court for 4 years, starting as an RGN, Deputy Manager and then Home Manager with 31 years of experience as a nurse. She is passionate about delivering the highest standards of care for all our residents. Daniela is proud of the care offered at Westfield and the staff team who regularly go above and beyond to provide the very best quality of life for residents.
Job Title: Well being & Activity Coordinator
Erika provides a real breadth of entertainment and trips at Westfield. From visits to local places of interest to trips to the seaside, she takes regular feedback and requests from residents to ensure everyone’s wishes are accommodated. We welcome musicians, singers, community groups and professional hairdressers into our home so residents can feel good, learn new skills and discover new passions.