Fees are reviewed every April
Top-up fees for ensuite rooms social funded contractrs @ £40 per week
On-site parking to the front of the home.
Wyngate has a Review Score of 8.5 (8.468) out of 10, based on 2 reviews in the last 2 years. Over all time Wyngate has 2 reviews.
Review from Frank T (Father of Resident) published on 10 November 2023
Submitted via Website •
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Reply from Gill Croucher, Home Manager at Wyngate
Thank you very much for that lovely feedback and endorsement for Wyngate.
You have a lovely daughter and its a pleasure to care for her.
She is well loved.
Facilities
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Treated with Dignity
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Review from Sharon B (Daughter of Resident) published on 9 November 2023
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Reply from Gill Croucher, Home Manager at Wyngate
Thank you so much for your kind words. Everyone loves your daughter and I think she loves us too judging by our cuddles. She is settled and content and enjoys her trips home with you and the outings to see the ducks etc. We are very happy with how well she has settled and will always do our best to keep her well. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.5 (8.468) out of 10 for Wyngate is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.958 for Wyngate is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.51 Points relating to the number of positive Reviews for Wyngate is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 2 Positive Reviews ÷ 5.2 = 0.385
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Feb 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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