What types of Care is Abbott House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbott House provide?

Separate Specialist Dementia Care Unit is an additional type of care provided.

What are the Facilities & Services at Abbott House?

Close to Local shops, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Abbott House to the centre of Peterborough?

11.4 mile(s) as the crow flies, distance by road may be significantly further.

Abbott House care home, Glapthorn Road, Oundle, Peterborough, Northamptonshire PE8 4JA

Review from Janine S (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience

The current staff make an effort to make people feel at home and to get to know a resident's needs. The home has been brightly decorated and given a spruce up which goes a long way to keep things new and fresh. The home is settled with staff that are familiar to those that live there and this is largely

down to the managerial approach from those in charge at the home itself.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for leaving us this kind review, we really appreciate it. The team will be delighted to read it.

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Review from I B (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience

Both my parents are now residents of Abbott House and they couldn't be happier. The care they receive is excellent and nothing is too much trouble. All the staff are very friendly and visitors are also made to feel very welcome. The home receives excellent service from a nurse practitioner at the neighbouring

surgery and it is very reassuring to know that she is on hand to deal with any health concerns etc. The recently appointed activities coordinator is also an added bonus and she is already very popular with my parents. The food is excellent with plenty of choice and the kitchen staff go above and beyond to accommodate special requests.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for leaving us this kind review about the care of your parents. We are so pleased that they are happy and are enjoying the activities and food. The team will be delighted to read this.

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Review from Alma S (Niece of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience

Since my auntie moved into Abbott House in September 2023.
She has been very happy at Abbott House this was the only care home she wanted to go and live at.
The cares are kind and professional and helpful with her.
Always clean and tidy at all times.
Auntie is looked after very well. I am very pleased

with the care she receives.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for leaving us this kind review about the care of your auntie, the team will be delighted to read it.

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Review from H B (Daughter-in-law of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience

My mother-in-law has been with you for 10 months now and has settled in well. It has taken time. The staff know her well and provide good care and respond to her needs. We are kept informed by the staff of any needs or developments, any communication between us is handled appropriately and in a timely

manner.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for leaving us this kind review about the care of your mother-in-law, the team will be delighted to read it.

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Review from Elaine D (Daughter of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience

My mother is in Abbott House and loves it. The staff are so caring and helpful. Always willing to help out with the residents. My mum loves the activities they put on for the residents, she loves playing bingo, which I think is her favourite, also Domino's ranks second place. The home itself is welcoming

and the staff are warm and friendly. If anything is wrong with Mum, they inform me straight away. I can not fault the home and I would highly recommend the home to others. Every couple of months they have a family meeting, where they inform us their plans for what's happening in the home and we get to ask questions. I rate Abbott House 10 out of 10.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for leaving us this kind review about the care of your mother, it is wonderful to hear that she is enjoying all of the activities. The team will be delighted to read it.

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Review from C C (Son-in-law of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience

Since my Father-in-law has been a full-time resident I have found the care home is run to a very high standard. The rooms and other areas are kept very clean. The staff who look after the residents are first class and very polite. Also, the support staff are also very polite and go above their work

to a good standard. I hear from my Father-in-law that the food is good and with 3 good meals a day. The nursing staff I find are very kind and good at what they do. I put the good running of the care home down to two very experienced managers.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for leaving us this very kind review, the team will be delighted.

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Review from H H (Daughter-in-law of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience

As always the staff and care they give at Abbott House is kind, thoughtful and professional. July has been a difficult month as necessary upgrading of doors and other work has been going on. The staff have worked hard to minimise the disruption to residents and maintain the quality of care.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for leaving us this kind review, the team will be delighted to read it.

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Review from Nella M (Daughter of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience

The care and empathy from the staff at Abbott House have been exemplary. My Mother has had a few falls and the 'Team' have looked after her over and beyond to ensure she is comfortable. Our mother is very happy at Abbott House and has been there for quite some time.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for leaving us such a kind review. The team will be delighted to read that your mother is comfortable and happy here with us at Abbott House.

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Review from S H (Daughter of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience

Abbot House is warm and friendly. My mother is very happy there. It is bright, clean and residents cared for with kindness and compassion. Communication is clear from the management team and questions answered promptly. The activities for residents are varied and stimulating.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for leaving us such a lovely review, our team will be touched to read it. We are so pleased to hear that your mother is enjoying the activities and is overall happy here with us at Abbott House.

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Review from T H (Son of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience

Mum is 100 and has been at Abbott House for more than four years. She is looked after very well, even though she is very frail, and can be a bit stubborn and difficult at times. The staff are attentive, open, friendly, and conscientious and appear to work happily together under caring management.

Reply from Holly Callis, Home Manager at Abbott House

Thank you so much for taking the time to leave us this review; the team will be pleased to read it.

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Review from Jayne C (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience

My mother is in Abbott House because she has dementia.
She is very happy there and the day-to-day care is second to none.
The staff are lovely and treat the residents with the respect and care that they need.
I'm very happy with the care my mum has and the way she is looked after... would totally

recommend it to anyone.
Thank you to all concerned.

Reply from Holly Callis, Home Manager at Abbott House

Thanks for leaving us this lovely review about the care of your mother. The team will be touched to read this.

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Review from C A (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience

Mum moved here about a month ago, what a warm welcome she received!
Professional staff, providing high-quality care in a friendly environment with stimulating activities and great facilities - and a menu to be envious of!
Families and friends actively encouraged to get involved.
Can't recommend

highly enough!

Reply from Holly Callis, Home Manager at Abbott House

Thank you for leaving us this lovely review about the care of your mum. We are so pleased to read that she is enjoying all of our wonderful activities!

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Review from R A (Power of Attorney of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience

I am POA for a male resident with dementia. The staff are universally kind in my experience and have a good rapport with the residents. His physical wants are well taken care of but there are persistent signs (lost remote controls/absence of batteries/lost teeth) of carelessness, particularly in relation

to his mental well-being, which I attribute to management. He still has a lot of intelligence which deserves stimulus.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for taking the time to leave us a review, I will make sure to pass your feedback on.

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Review from E S (Stepdaughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience

I have found the staff to be caring and facilities good. My stepmother is very happy here and I feel she is safe. I do feel that there are insufficient opportunities for residents to exercise when they are able, which likely leads to further physical deterioration. However I appreciate that this may

be a resource issue.

Reply from Holly Callis, Home Manager at Abbott House

Thank you so much for leaving us a review about the care of your step-mother, I will pass your feedback on.

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Review from H C (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience

My mum moved into Abbott House last year. She settled very quickly making friends with staff and residents. I think already knowing people who lived there, as she and they are from the local area, has certainly helped her feel at home. Her room is light with a nice view. She enjoys watching the birds

and squirrels out of her large window. She has also enjoyed choosing and buying plants to go in the garden area immediately outside her room.

Reply from Holly Callis, Home Manager at Abbott House

Thank you so much for leaving us a review about the care of your mother, the team will be touched to read this.

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Review from S H (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience

Excellent care. Brilliant staff who always treat Mum with kindness and dignity.
When family visits we’re always made to feel welcome.
Weekly visits from an excellent hairdresser who is very reasonably priced and regular visits from a chiropodist.

Reply from Holly Callis, Home Manager at Abbott House

Thank you so much for leaving us a review about the care of your mother, the team will be touched to read this.

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Review from M G (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience

The new local management team are really making a difference and getting Abbott House back on track. Residents and staff seem more settled and lots of friendly faces. A big thank you to everyone at AH for the standard of care given.

Reply from Holly Callis, Home Manager at Abbott House

Thank you so much for leaving us a review about the care of your mother, the team will be touched to read this.

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Review from M H (Sister of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience

My sister is very happy at Abbott House. She is more relaxed since she has people she is friendly with. I think making relationships with other residents, who may have complex needs, and consequently is more difficult, is still important. The staff seem to be aware of individual needs, and are there

if awkward situations occur. There is always a friendly atmosphere amongst staff and residents. Because I can only visit every 4 or 5 weeks and be with my sister for approximately 3 hours, I feel I cannot comment on food and drink, or activities. I think that, because of her health issues, my sister would be reluctant to join in with many activities. I would like to think that she could go into the garden in a wheelchair when the weather is warm enough. I am glad that a hairdresser comes regularly since it is important that residents can be helped to feel positive about themselves. I think the staff do a splendid job in caring for so many elderly people with varying degrees of need.

Reply from Holly Callis, Home Manager at Abbott House

Thank you so much for leaving us a review about the care of your sister. Our team will be touched to read this, thank you.

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Review from C P (Son of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience

Find staff to be very good considering Mum can be a bit of a pain sometimes to put up with, they are very good with catering to her needs.

Reply from Holly Callis, Home Manager at Abbott House

Thank you for taking the time to leave us a review, I will make sure to pass this on to the rest of the team.

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Review from Carol H (Daughter of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience

My mum was a resident at Abbott House for just over a year until she sadly passed away last month. Mum was treated with the utmost care, patience and kindness by all the staff throughout her stay. When she first arrived, Mum was independent and walked with a stick, later she used a frame, and then a

wheelchair. She found the loss of independence very difficult to cope with, but the carers managed her growing needs superbly as well as taking the time to get to know Mum, which helped her to flourish. She formed special bonds with them all and enjoyed the friendships she made with the other residents, whether through varied activities or chatting in the lounge. She also loved the tasty meals and the weekly visit of the hairdresser! When Mum’s health declined and she received end-of-life care at the home, the carers took it in turns to sit with Mum and reassure her, which was a great comfort to her, and I will never forget how they supported me and my family in such a difficult time.

Reply from Holly Callis, Home Manager at Abbott House

Thank you so much for your review; it really means a lot to us. We are so touched to hear these kind words and our team really does strive to achieve the best quality of care for all of the residents. We are like one big family here, and it was a delight to have your mum as part of it.

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