St Anns Care Home

The Crescent, Kettering NN15 7HW
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9.8 50 Reviews
  • St Anns Care Home, Kettering
St Anns is situated close to the town centre of Kettering in Northamptonshire. The home is purpose-built and has been providing quality care for older people since 1993.

St Anns offers a warm and caring environment to a varied range of older residents, including those with physical or dementia related needs.

Accommodation at St Anns is available in a choice or single, single en-suite or companion rooms, which are pleasantly decorated and all of which may be personalised.

St Anns offers residents a choice of lounges and dining areas, together with a sunny garden conservatory. The well kept, carefully planned gardens at St Anns offer a safe environment, with easy access pathways and courtyards for outdoor activities.

St Anns offers long term residential care and short stay respite breaks for older people. The home specialises in the care of older people with dementia related needs and benefits from a safe and secure dementia environment.

The home's Activities Organiser arranges a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest.

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Care Provided by St Anns Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Hollie Taylor (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (35)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for St Anns Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,300
  • (these prices are only a guideline, please contact St Anns Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

St Anns Care Home Reviews (50)

Total of 50, showing 1-20
9.8

St Anns Care Home has a Review Score of 9.8 (9.753) out of 10, based on 15 reviews in the last 2 years. Over all time St Anns Care Home has 50 reviews.

Overall Experience

  • 40
  • 9
  • 1
  • 0
  • 0

Date Published

50
2
7
15
35

Review from Jill C (Daughter-in-law of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law recently had a short 6-week respite stay at St Anns Care Home whilst recovering from a broken hip.
I do have some experience of care homes and I cannot speak highly enough of the excellent care she received at St Ann's.
All the staff, without exception, were lovely, very caring,
compassionate and nothing was too much trouble for them. I was very pleasantly surprised by the amount of staff always around and the amount of time they spent with each resident. All the staff knew her and could readily and easily update me on her care which was reassuring.
St Anns is well-maintained, clean, comfortable, and a very pleasant place to stay.
Thank you so much for the exceptionally good job of looking after my mother-in-law and getting her back on her feet for which I am extremely grateful.

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Review from J H (Respite Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day, I was treated with care and respect. The room was very comfortable and clean.

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Review from G G (Son of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we are very pleased with the exceptional care that our mother receives. Staff are attentive and have developed a lovely relationship with our mum. The environment is always clean and very well maintained. Staff respond to any queries or questions we may have and always follow up to check
with us that we are happy with the care our mother receives. Overall we are very happy with our mother's experience and the support she is given.

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Review from Katie T (Daughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at St Ann's for just over 2 years. I love the friendly, homely feel that the St Anns has. I always think that Mum is very well cared for and the staff are very aware of each resident's needs and how best to help them. The home is always clean and tidy. Its bright decoration makes
it a lovely environment and the meals always smell and look really good. I am really happy that we found St Anns, it is a huge decision to choose a care home especially when looking for Dementia care but St Anns is a wonderful home and I feel that Mum is happy there.

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Review from Chris D (Son of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been at St Ann´s for over 7 years.
On every visit I make, the care home is spotlessly clean and the staff are always polite and very friendly.
The care my mum has received over the years has been exceptional and my mum is treated like part of the family of care workers.
I live in abroad
and the staff always keep me well informed of my mum´s well-being.
Constantly the home is being decorated, and new furniture is installed to keep the 110% appearance.
From my experience of care homes for sure St Ann´s goes that extra mile to make sure all the residents are looked after with the utmost care and loving attention.
For me, they are the best.

Reply from Hollie Taylor, Home Manager at St Anns Care Home

Thank you for taking the time to provide us with feedback. I will share your very kind words with the team.


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Review from Annette S (Friend of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I take my friend to visit her father. I think this is a lovely care home. When you come in there are no nasty smells, as there are in some places. Everywhere is clean, the staff are friendly and always helpful. The food looks and smells nice, important as some seniors have poor appetites. I rate this
care home very highly. Please pass my thanks on to all the staff.

Reply from Hollie Taylor, Home Manager at St Anns Care Home

Thank you so much Annette for your very kind words.


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Review from M G (Daughter of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has just recently died having lived at St Anns for almost three years. During this time, the staff have been wonderful. They are a super team, and I have a great respect for them all. They have always shown such compassion and professionalism. They have always kept me informed and supported me
as my dad's health deteriorated. I have always felt welcome regardless of the time of day or night. They have always treated my dad with great respect, love and an abundance of care. I was glad my dad spent his last years in such a caring and happy place. As a family, we appreciate you all.

Reply from Teresa Taylor, Deputy Manager at St Anns Care Home

Thank you so much, Dad was a true gentleman and a pleasure to know and care for, from all the team at St Anns.


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Review from Jillian D (Resident) published on 3 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is lovely to feel safe and cared for. I'm very happy here. The staff are all so good to me. On the whole, it's a much better place to be in. I have to thank all the girls.

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Review from Caroline C (Daughter of Resident) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over two years now. I reviewed lots of care homes in the area and was so pleased I found St Anns. It’s not too big, but is large enough to have good facilities, including a nice dining room and a really good sized lounge. The garden is lovely and has some nice seating areas.
The staff have been great and listen to what the residents want. Mum’s health needs are taken care of. For those that want to take part in crafts and activities, they are tailored to the residents needs.

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Review from Michael B (Partner of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff extremely kind and caring and very easy to approach.

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Review from Jane W (Daughter of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has continued to thrive this year and I am always delighted to see the care and attention that the carers give to the residents in what is a very challenging job.

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Review from Bruce W (Son of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Anns Care Home is very good with a friendly family atmosphere. I am so happy that my Mum has settled in there. She has become brighter and happier. Mum has also made quite a few friends and the staff are absolutely brilliant. The care home provides various activities and entertainment which my mum
thoroughly enjoys. Thank you.

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Review from P E (Daughter of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all the care at St Ann's. All the staff are friendly, caring and helpful. I would like to thank one staff member for organising and taking my mother to a local school for a visit. She was a teacher there for many years and she was so happy with the visit. It meant a lot to her and was
really excellent personalised care in action.

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Review from L E (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother developed a very painful mouth infection. Thankfully the staff spotted problems early, got treatment and prevented a worse condition from arising. They were very caring throughout and kept on top of the situation. She is 93 so we cannot be too careful! Thanks to all.

Reply from Angela Hunt, Marketing Manager at St Anns Care Home

Thanks for your review from the manager and the team at St Ann's.


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Review from Kay E (Daughter of Resident) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at St Anns.
All the staff are very good and caring.
She particularly enjoys going out to the "choir" organised.
Thank you for all your care.

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Review from Maureen C (Daughter of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy that our mum is cared for at St Anns. The home is always clean and well maintained. From the moment you step through into reception, you can feel the homely, caring atmosphere. My mum has been a resident for almost four years, and I have always been impressed with the level of care
and love the staff give to residents and their families, especially with the extra pressure they have all been under. 10 out of 10.

Reply from Michelle Bhangal, Home Manager at St Anns Care Home

Thank you for your review, Maureen; mum is a pleasure to care for. I will pass on your kind words to the staff team.


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Review from Mick S (Son of Resident) published on 24 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff to be very friendly and helpful; they always have time for you. The place seems a happy place, and the residents are always treated with dignity.

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Review from Julie B (Daughter of Resident) published on 6 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and gardens have a really good feel to them, and the staff have all been extremely helpful both to my mother and to me. I have been involved in any major decision making. There seems to be a good team spirit among the staff. I have seen nothing but kindness and patience with my mum, who has
advanced dementia.

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Review from Roy C (Husband of Resident) published on 6 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thoughtful and caring staff, sensitive to the needs of the residents. They keep us well informed in these difficult times and do their best with visiting. They have a very caring attitude to their dementia patients.

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Review from J M (Daughter of Resident) published on 16 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Once again, I have to compliment the staff at St Anns through the recent difficult times; they have been professional while still being loving and caring to my mum. Well done, St Anns.

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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for St Anns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for St Anns Care Home is calculated as follows: ( (139 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 178 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Anns Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 14 Mar 2025

Private and Local Authority Residential and Dementia Care


Awards / Recognitions (3)

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Meet the Team (1)

Michelle

Michelle Bhangal

Job Title: Home Manager

Joined: 2017

Michelle joined St Anns in 2005 as an Assistant Manager, before being promoted to Home Manager in 2017. In addition to developing her skillset within the home, she has achieved several qualifications, including the Registered Managers Award (RMA) and Alzheimer’s Society’s ‘Tomorrow is Another Day’: a specialist training resource that continues to complement her day-to-day practice - and genuine passion for delivering the highest standard of care within Kettering.


Frequently Asked Questions about St Anns Care Home

What types of Care is St Anns Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Anns Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Anns Care Home have?

There are 35 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at St Anns Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Anns Care Home to the centre of Kettering?

0.5 mile(s) as the crow flies, distance by road may be significantly further.