St Anns Care Home

The Crescent, Kettering NN15 7HW
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9.8 50 Reviews
  • St Anns Care Home, Kettering
St Anns is situated close to the town centre of Kettering in Northamptonshire. The home is purpose-built and has been providing quality care for older people since 1993.

St Anns offers a warm and caring environment to a varied range of older residents, including those with physical or dementia related needs.

Accommodation at St Anns is available in a choice or single, single en-suite or companion rooms, which are pleasantly decorated and all of which may be personalised.

St Anns offers residents a choice of lounges and dining areas, together with a sunny garden conservatory. The well kept, carefully planned gardens at St Anns offer a safe environment, with easy access pathways and courtyards for outdoor activities.

St Anns offers long term residential care and short stay respite breaks for older people. The home specialises in the care of older people with dementia related needs and benefits from a safe and secure dementia environment.

The home's Activities Organiser arranges a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest.

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Care Provided by St Anns Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Hollie Taylor (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (35)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for St Anns Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,300
  • (these prices are only a guideline, please contact St Anns Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

St Anns Care Home Reviews (50)

Total of 50, showing 21-40
9.8

St Anns Care Home has a Review Score of 9.8 (9.753) out of 10, based on 15 reviews in the last 2 years. Over all time St Anns Care Home has 50 reviews.

Overall Experience

  • 40
  • 9
  • 1
  • 0
  • 0

Date Published

50
2
7
15
35

Review from Jayne J (Daughter of Resident) published on 30 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited my dad today for the first time since he's been transferred to St Anns. I was extremely impressed at how well my dad looked; I haven't seen him looking that well and clean for a while (long before the illness). I am so grateful to the team, and I was well looked after whilst visiting - taking
advantage of tea and biscuits. My dad seems settled, which is so reassuring. Thank you to all the team.

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Review from Roy C (Husband of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So far, we have been very pleased with all that has happened for her. We feel she is at peace with herself. All our troubles have been taken away from us, so we are very pleased with everything.

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Review from C M (Granddaughter of Resident) published on 1 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy to know that my grandad is being looked after in a tidy, clean and organised facility with such caring staff. He always seems happy when we visit and says how much he loves his food there. Thank you for providing safe, clean and comfortable places for people suffering with diseases such as
dementia.

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Review from T B (Daughter of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems really settled in St Anns now, the staff are all lovely, she has enjoyed a visit to the garden centre and has recently been taken to the dementia choir Wellingborough. She really enjoyed this and hopes to go again soon.

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Review from L B (Daughter of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care home. Residents look well cared for and treated with kindness and respect. Staff are friendly and helpful. I would definitely recommend this care home.

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Review from E H (Daughter of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are incredibly helpful and my dad has and is being cared for in a very caring yet professional way which has helped him steel in quite easily. He is being treated kindly and with dignity and is also getting well-fed.

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Review from Lesley D (Daughter of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Anns are doing a great job dealing with my mother who can be quite difficult. I had been unable, even with 4 care calls a day, to get mother to get up/washed and dressed. On my visits, mother has at least been persuaded to get up, get dressed and has obviously had hair shampooed. Carers are always
very helpful to me and are both kind and patient to other residents during my visits.

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Review from J W (Daughter of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are caring, willing, understanding and cooperative. The premises are bright, clean, modern yet comfortable and homely.

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Review from Susan C (Daughter of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really good, pleasant and friendly. My mum loves them all.
Mum helped me complete this and wanted to put excellent on everything.

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Review from Wendy D (Friend of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff caring. Rooms really lovely. I was recommended to this home. Staff always available for questions/answers. My friend seems to like it here!

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Review from Mike A (Husband of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Wife in St Anns for 2 weeks respite care.
I found the staff, in terms of health care assistants, very helpful and sympathetic. My contact with management was minimal - day of leaving only.
My main complaint is in connection with proper attention to my wife's psoriasis and seeming lack of attention
to the administration of laxatives (my wife only went to the toilet today 30/05/19).
Her room was seemingly not kept clean in terms of the floors.

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Review from B P (Friend of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all the staff at St Anns very caring and feel they go over and above their duties. The home itself is a lovely place, well kept with a lovely garden.

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Review from Karen W (Daughter of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and caring staff. Very helpful and friendly.

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Review from Sue C (Daughter of Resident) published on 4 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum initially went into St Anns on respite, although she is now a resident, and has been treated with dignity, respect but most of all kindness, by all of the staff. She likes to be busy and the girls let her do "little jobs" around the lounge and make her feel she is really helping them. She enjoys
all the activities, especially singing. I sleep easier at night knowing my mum is safe and well cared for.

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Review from Anne B (Relative of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Anns is a lovely environment but for myself and relative who is now living there, it is the staff team that count.
I am now seeing a well cared for and happier lady and this, in turn, lifts a weight from me. Visiting is a pleasure, the team have supported my relative to become a dignified contented
older lady.

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Review from David R (Son-in-law of Resident) published on 23 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Second to none.

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Review from G T (Wife of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have visited St Anns earlier this year for Memory Cafe's and hubby felt very happy in the sessions so when care was needed for him we knew where he would enjoy being.

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Review from Alan B (Son of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been at St Anns' for almost four years. As her dementia has progressed she has in turn, being happy, sad, abusive, violent and clumsy. All this has been managed well by the staff with good humour and professionalism. It may not be the biggest, smartest or most sophisticated home available
some look like The Ritz but it's the staff that make it what it is.

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Review from Barbara R (Daughter of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is outstanding in every way. I have no problems with this home.

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Review from Danielle W (Granddaughter of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was initially very apprehensive about my nan being in a care home but the staff and managers were so reassuring and helpful. They really go above and beyond for both their residents and their relatives. They create a very happy atmosphere and treat the residents with kindness and compassion.

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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for St Anns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for St Anns Care Home is calculated as follows: ( (139 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 178 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Anns Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 14 Mar 2025

Private and Local Authority Residential and Dementia Care


Awards / Recognitions (3)

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Meet the Team (1)

Michelle

Michelle Bhangal

Job Title: Home Manager

Joined: 2017

Michelle joined St Anns in 2005 as an Assistant Manager, before being promoted to Home Manager in 2017. In addition to developing her skillset within the home, she has achieved several qualifications, including the Registered Managers Award (RMA) and Alzheimer’s Society’s ‘Tomorrow is Another Day’: a specialist training resource that continues to complement her day-to-day practice - and genuine passion for delivering the highest standard of care within Kettering.