St Anns Care Home

The Crescent, Kettering NN15 7HW
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9.8 50 Reviews
  • St Anns Care Home, Kettering
St Anns is situated close to the town centre of Kettering in Northamptonshire. The home is purpose-built and has been providing quality care for older people since 1993.

St Anns offers a warm and caring environment to a varied range of older residents, including those with physical or dementia related needs.

Accommodation at St Anns is available in a choice or single, single en-suite or companion rooms, which are pleasantly decorated and all of which may be personalised.

St Anns offers residents a choice of lounges and dining areas, together with a sunny garden conservatory. The well kept, carefully planned gardens at St Anns offer a safe environment, with easy access pathways and courtyards for outdoor activities.

St Anns offers long term residential care and short stay respite breaks for older people. The home specialises in the care of older people with dementia related needs and benefits from a safe and secure dementia environment.

The home's Activities Organiser arranges a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest.

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Care Provided by St Anns Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Hollie Taylor (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (35)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for St Anns Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,300
  • (these prices are only a guideline, please contact St Anns Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

St Anns Care Home Reviews (50)

Total of 50, showing 41-50
9.8

St Anns Care Home has a Review Score of 9.8 (9.753) out of 10, based on 15 reviews in the last 2 years. Over all time St Anns Care Home has 50 reviews.

Overall Experience

  • 40
  • 9
  • 1
  • 0
  • 0

Date Published

50
2
7
15
35

Review from Jean B (Wife of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been here 4 1/2 years. The staff are always very helpful and very friendly. I stay for dinner twice a week and more often if I wanted to. We always feel welcome when we visit and he is very comfortable, clean and friendly atmosphere.

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Review from Lynn H (Daughter of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in here 4 1/2 years and is happy here. We have always found the staff here very friendly and helpful. Everyone is always really clean.
Staff here always ring to inform us of any changes in dad's health wouldn't want him to be in any other care home.

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Review from Susan A (Daughter of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Anns is a lovely care home. It is very friendly. Wonderful staff, kept very clean. When we visit Dad who has been here 4 1/2 years we are always made welcome. It is so lovely and relaxing in the living room. So overall wouldn't want Dad anywhere else. Dad is happy here. Made lots of friends. Highly
recommended by all our family.

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Review from B L (Niece of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very impressed by the care home, quite the best for care, communication and consideration. As my uncle says it is the "little things" and having had very difficult experience at other care homes recently St Anns staff and cleanliness-attention were noticeably superior. Dining room tea, coffee
spoons always in stock and tables cleared immediately. Very impressed.

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Review from Peter W (Son of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good. A recent meeting with the manager supported this view even more as she went to great lengths to help with my mother's pension application (Attendance allowance). The activities coordinator is always proactive and keen to develop new ways to entertain and enrich the residents.
All staff are helpful and friendly whilst being down to earth with both family as well as the residents.

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Review from Abby R (Granddaughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having worked with several care homes when it came to picking somewhere for nan this was the nicest care home with the best staff and most pleasant atmosphere.


Nan can be very difficult at times and the staff are excellent with her, they also contact us if there is a problem.


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Review from Kathleen S (Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Annes is a lovely, homely 'family feel' care home. Everybody that comes or visits is made to feel very welcome and nothing is too much trouble.


The standards are very high and the care is 1st class.


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Review from Hayley C (Private Carer of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I own a private specialist, dementia care company and I have been visiting St Ann's for over 2 years. One of my clients from the community moved into St Ann's over 2 years ago and I have been visiting every day Monday - Friday ever since. The care at St Ann's is second to none and all of the staff are
extremely welcoming, professional, approachable and caring. They know their residents very well and provide great dementia care. I have since recommended St Ann's to 2 of the families and people living with dementia that I work with and they both moved in approx 1 year ago.

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Review from M B (Stepson of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has high standards with all rooms well maintained.
The staff is very caring and professional.

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Review from Lesley L (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been at St Ann's for three years and I am very happy that they were able to take her all those years ago. She is happy, well looked after and due to her deterioration cared for extremely well.
Mum was quite independent when she went to St Ann's but is now totally dependent. Mum is treated
with dignity and privacy.
The staff are amazing and never fail to keep me informed as to what is happening with mum.
I visit mum 2-3times a week, so I am fully aware of how much care and pride the staff take in caring not only for mum but all of the residents.
My mum has Dementia so it's not an easy job.

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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for St Anns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for St Anns Care Home is calculated as follows: ( (139 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 178 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Anns Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 14 Mar 2025

Private and Local Authority Residential and Dementia Care


Awards / Recognitions (3)

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Meet the Team (1)

Michelle

Michelle Bhangal

Job Title: Home Manager

Joined: 2017

Michelle joined St Anns in 2005 as an Assistant Manager, before being promoted to Home Manager in 2017. In addition to developing her skillset within the home, she has achieved several qualifications, including the Registered Managers Award (RMA) and Alzheimer’s Society’s ‘Tomorrow is Another Day’: a specialist training resource that continues to complement her day-to-day practice - and genuine passion for delivering the highest standard of care within Kettering.