Ashley Court

9 Reservoir Road, Kettering NN16 9QT
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9.6 95 Reviews
  • Ashley Court, Kettering
Located in a pleasant residential area of Kettering, Ashley Court Care Home has pleasant residential surroundings that are ideal for individuals with care needs to continue to pursue an independent and fulfilling lifestyle.

The home's friendly team are welcoming to visitors, while being experienced in delivering person-centred care methods using modern systems and technology.

Dementia care is practised at Ashley Court along with residential care, where a sensory garden and relaxation room proves a popular addition amongst all individuals.

New build granted by local Council - The owner of Ashley Court is to set a set for the work to commence by adding further 20 plus beds.

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Care Provided by Ashley Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jacqui Marks (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (38)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Ashley Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £945
    • RESPITE Self-Funded Residential Care from £850
    • RESPITE Self-Funded Residential Dementia Care from £945

  • The home provides Activity indoor and outdoor. Ashley Court believe in fund raising and the company support in activities.
    Hairdresser visits weekly and choices/styles are listened too. These charges are separate to the fees / Chiropodist visits 6-8 weekly and these are also charged separately.
    Top up is reviewed- this is discussed on enquiry. The home accepts funded and private clients including 12 week dis-regard.


    Trained staff covering the home 24/7 The manager Jacqui is available and works closely with her Deputy Kat.
  • (these prices are only a guideline, please contact Ashley Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are always welcome at any time - please try to avoid mealtimes to allow protected meals.


  • Parking

  • Ashley Court has private parking to the side of the home.


Ashley Court Reviews (95)

Total of 95, showing 1-20
9.6

Ashley Court has a Review Score of 9.6 (9.606) out of 10, based on 11 reviews in the last 2 years. Over all time Ashley Court has 95 reviews.

Overall Experience

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Review from Rachael A (Daughter of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for 18 months now. I am very pleased with the spacious, well-equipped room which is bright and airy and the care Mum receives. I no longer worry about her care, all the carers are friendly and professional and always make me feel welcome. The home is always calm, clean
and well-organised. Mum is very happy here.

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Review from Ann D (Stepdaughter of Resident) published on 2 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After initial reservations and a few unnecessary panics and worries my stepfather's stay was terrific. It was lovely, as a visitor to be welcomed with smiles, nothing too much trouble for anyone and everyone was so helpful. It was wonderful to see the improvement in my stepfather's mental and physical
health. Thank you to everyone at Ashley Court.

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Review from I C (Son of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ashley Court for 10 years and throughout this time has received fantastic care relevant to her needs. All the staff have been extremely caring and supportive to my mother and myself over the years. It has been extremely reassuring to me and other family members knowing
the level of care being provided to my mother.
At all times I have been fully informed of Mother's situation and needs.

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Review from Michelle M (Daughter of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, couldn't fault them at all. From when Mum went in, in April 2022 they have been amazing.
They nursed Mum from Feb to March, all came in and saw her, made sure she was okay. We were in there every day and always made sure we were okay as well.
I don't have anything negative to say at all.

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Review from Annie M (Wife of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been married to my husband for over 50 years. His is a complex case, not only dementia. He has brain damage and heart issues. He has had Autism from birth and displays the behaviour of a 2-year-old with little emotional development. He was devastated when his mother died. He was looking for her
replacement.
He has no experience of group living, no empathy, no sympathy with others and he sees the world differently. He is highly intelligent and can speak about perceived injustices. Because sometimes he can be very articulate, professionals believe what he says.
I support the manager and her team 100%. With compassion and tact, they manage his compulsive hoarding and his frequent finding fault. They often accommodate his wishes just as his mother did. Bless them all!

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Review from A M (Son of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are caring and helpful, ensuring Mum has fresh drinks etc and always encouraging her to eat and drink (even though she often refuses).
Visiting at any time of the day or night to help us. At all times, trying to make Mother comfortable.

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Review from C R (Daughter of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has recently had an operation, she came back to Ashley (her home for the last 6 years). The manager and assistant manager and all staff looked after Mum with great care and dignity. I can't thank them enough. They all work as a great team.

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Review from E C (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved into Ashley Court approximately 3 months ago after a hospital stay. Mum was very reluctant to move into care but following the passing of her husband, we realised he could no longer live alone. So far, and the family have been pleased with the running of Ashley. Mum has a lovely room overlooking
the pretty new garden. Her room is lovely and bright and kept clean. Staff seemed to always be very busy doing what they can for the residents. Mum has still not settled but this is no reflection on Ashley Court, I don't think she would settle anywhere and just wants to go back to how things were before. If we ever have any concerns I have found the manager who's been very proactive in getting things resolved and staff also keep in touch if necessary. With the exception of more staff required, to date we have been very pleased with Mum's stay at Ashley Court.

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Review from L H (Granddaughter of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ease of visiting with my children. Happy and caring staff. My grandma is treated with respect and care. Yummy home-cooked food. They do lots of activities and parties and have lots of events for the residents.

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Review from J T (Daughter of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had been very upset about the prospect of my dad being placed initially for assessment at Ashley Court from the hospital to the present day, I have been reassured that Ashley Court is the care home for my dad. They (the staff) have been taking very good care of my dad and I am very grateful to the
staff for all the support they give him. Thank you.

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Review from R T (Son-in-law of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can get to sleep at night knowing my father-in-law is being looked after by the staff at Ashley Court.

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Review from F C (Daughter-in-law of Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care and support with an emphasis on individual needs.

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Review from Bob C (Son of Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring and friendly home. My mother had dementia and the staff were very supportive and willing to help her with the daily tasks.

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Review from Kathy C (Mother of Resident) published on 15 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed here for a short while whilst we tried to find a home closer to where Mum lives. I found the staff very friendly and caring and they kept me informed of any concerns regarding Mum. They still do lateral flows which I think is a good thing as this protects the staff and residents. The
home is clean and well looked after. A big thank you to everyone who cared for Mum also the activities were very well organised.

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Review from David S (Husband of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good or excellent in all areas.
Keep it up.
Thank you.

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Review from P I (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum appears very happy and settled at Ashley Court. Staff are hard working, attentive and very caring. Covid restrictions have been difficult but the staff have ensured the residents are safe and well looked after, providing much reassurance for us as a family.

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Review from Jackie D (Daughter of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashley Court took care of my father for several months before he passed. They were very empathetic regarding the covid situation and allowed us to see him in his final days. Making sure everything was safe for all.

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Review from N A (Son of Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff 100%. Very pleased with the everyday runnings and care. I would highly recommend!

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Review from Tracey K (Daughter of Resident) published on 26 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Ashley Court staff have kept us well informed of what activities and accompanied this with photos on their social media page. They have also informed us how they are managing the Covid-19 situation, especially since we have been unable to visit. The group messaging facility, telephone calls have enabled
us to keep in touch. Well done to all the staff and thank you for making a difficult time a little easier.

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Review from Angela B (Friend of Resident) published on 22 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my friend has been in Ashley Court - he is a changed man. He has been on his own for around 4 years and not really joined in socially with anything at all. I know he has been joining in with many of the activities offered; singing, crafts, music etc. He appears settled and loves the meals provided.
He looks like he has put on a bit of weight and he is always well dressed and clean. I can't thank the staff enough for all that they do for all the residents and visitors etc.

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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Ashley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for Ashley Court is calculated as follows: ( (89 Excellents x 5) + (34 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 132 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashley Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Oct 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Frequently Asked Questions about Ashley Court

What types of Care is Ashley Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashley Court provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Ashley Court have?

There are 38 Single Rooms.

What are the Facilities & Services at Ashley Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashley Court to the centre of Kettering?

0.7 mile(s) as the crow flies, distance by road may be significantly further.