Ashley Court

9 Reservoir Road, Kettering NN16 9QT
Submit a Review
9.6 95 Reviews
  • Ashley Court, Kettering
Located in a pleasant residential area of Kettering, Ashley Court Care Home has pleasant residential surroundings that are ideal for individuals with care needs to continue to pursue an independent and fulfilling lifestyle.

The home's friendly team are welcoming to visitors, while being experienced in delivering person-centred care methods using modern systems and technology.

Dementia care is practised at Ashley Court along with residential care, where a sensory garden and relaxation room proves a popular addition amongst all individuals.

New build granted by local Council - The owner of Ashley Court is to set a set for the work to commence by adding further 20 plus beds.

Show Ashley Court on the Map

Care Provided by Ashley Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jacqui Marks (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (38)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Ashley Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £945
    • RESPITE Self-Funded Residential Care from £850
    • RESPITE Self-Funded Residential Dementia Care from £945

  • The home provides Activity indoor and outdoor. Ashley Court believe in fund raising and the company support in activities.
    Hairdresser visits weekly and choices/styles are listened too. These charges are separate to the fees / Chiropodist visits 6-8 weekly and these are also charged separately.
    Top up is reviewed- this is discussed on enquiry. The home accepts funded and private clients including 12 week dis-regard.


    Trained staff covering the home 24/7 The manager Jacqui is available and works closely with her Deputy Kat.
  • (these prices are only a guideline, please contact Ashley Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are always welcome at any time - please try to avoid mealtimes to allow protected meals.


  • Parking

  • Ashley Court has private parking to the side of the home.


Ashley Court Reviews (95)

Total of 95, showing 81-95
9.6

Ashley Court has a Review Score of 9.6 (9.606) out of 10, based on 11 reviews in the last 2 years. Over all time Ashley Court has 95 reviews.

Overall Experience

  • 61
  • 30
  • 3
  • 0
  • 1

Date Published

95
2
4
11
84

Review from I N (Son of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashley Court is a very welcoming place with pleasant and friendly staff. Since mum has been there she has settled in well, is looking and eating better and starting to socialise. Everyone we have met has been helpful and kind to both Mum and her family. It is very reassuring to know that she is being
well looked after in clean, comfortable and sympathetic surroundings.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nikki M (Granddaughter of Resident) published on 22 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cameras or more staff available for the residents in the day room would be a good idea. My grandma is very happy and settled in Ashley Court, she is always smiling and the staff seem to really care. A bigger room for hairdressing would be helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracey K (Daughter of Resident) published on 14 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff very helpful and caring. They are very supportive and have got to know my Mum so well. The home is being decorated at the moment, but they could do with another lift! The open door policy is excellent and I have always been able to ask questions and talk to someone when needed. Above
all, the staff care and are kind!!! I think the rooms would be better with their own wet rooms, but I am looking forward to seeing the new upgraded home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tricia H (Daughter of Resident) published on 20 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care my father receives at Ashley Court. All the staff are wonderful and treat him with good humour and respect no matter what mood he's in. The home is kept spotlessly clean and the meals are amazing. The activities and entertainment are very good and everyone is encouraged
to join in; including visitors. Birthdays are made very special.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Norma D (Brother of Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been in Ashley Court for around 8 years, during this time the care and attention have improved and lately I have been impressed with the friendliness of the staff and the general feeling of a well-run home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Son of Resident) published on 20 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Ashley Court have always been caring and attentive. They are always positive and cheerful when talking to mum. The home itself is clean and tidy at all times with enough activities to keep the residents occupied.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian C (Daughter of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is an excellent service provided for my elderly mother constant up to date information on health and other important issues. I would recommend the care to all my contacts.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philip P (Son of Resident) published on 4 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here at Ashley Court from 2011, so 5 years. Her room is always clean, and the staff make sure that she has drinks. When the family come and visit, always made welcome. Mum has improved and her fluid and food intake are improved also.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann M (Daughter of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ashley Court for three months and has settled in well. I visit mum regularly and have always found her to be well looked after by the caring staff who are always friendly and helpful. The home is very well run and is always very clean and tidy. The residents all seem
to be very happy ad enjoying their regular entertainment and activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from George W (Son of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Ashley Court very helpful, very kind to my mother, but what is more important is that my mother was happy there. My mother and I went out during my day my mother told me she wanted to go home, that said it all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Silvana K (Daughter of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly caring staff. Vivacious activities officer, encourages residents to participate in events/activities. Helpful management team - ready to answer your questions and give information. Home could do with a refurbishment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul A (Son of Resident) published on 11 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident in Oct 2014 and from the start of her time at the home, enjoyed her stay. She was always cheerful and happy and even though she had Dementia, I honestly believe that in 18 months, she had not deteriorated much at all and had stayed remarkably stable, helped I am sure, by activity
and by the friendly staff and other residents. She particularly enjoyed music, especially if she could join in with the sing - songs. The family enjoyed these events as well and it was great to see that she could remember more of the words from the lyrics than we could!
Mum took a turn for the worse recently and on Saturday after a difficult couple of days, she slipped away very peacefully, surrounded by the family. The staff, as usual, were fantastically caring and made a difficult time more bearable.
I do not want to mention anyone individually, because they all do a difficult job really well, but thanks to the Manager and her team; you are all wonderful!

Reply from Jacqui Marks, Manager at Ashley Court

Thank you for your thoughtful feedback about the home and staff it really is appreciated.
Thanks for the memories love from all at Ashley Court


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Daughter of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is well kept, tidy very clean, staff are very helpful with the concerns of the residents. Food and drink are very good, residents rooms are very clean and tidy too, entertainment could be better but overall generally this home is very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Daughter of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is a very caring pace, and the staff are also very good. No complaints at all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Son of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Ashley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for Ashley Court is calculated as follows: ( (89 Excellents x 5) + (34 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 132 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashley Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Oct 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet