Acacia Lodge Care Home

15 Wellingborough Road, Irthlingborough, Wellingborough NN9 5RE
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8.0 44 Reviews
  • Acacia Lodge Care Home, Wellingborough

Care Provided by Acacia Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Palliative Care

Good to Know

  • Owner
  • Acacia Lodge Care Home Ltd
  • Person in charge
  • Robert Hollins (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Funding & Fees Guide for Acacia Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,070 – £1,150
    • Self-Funded Residential Dementia Care £1,100 – £1,250
    • Self-Funded Nursing Care £1,100 – £1,300
    • Self-Funded Nursing Dementia Care £1,175 – £1,350
  • Included in the Fee:
    •   Care as set out in your Care Plan (excluding nursing care funded by Funded Nursing Care)
    •   Furnished accommodation in a room for your exclusive use
    •   A choice of meals, plus snacks and non-alcoholic drinks
    •   Full use of communal areas in the Home
    •   Certain activities and/or events and the use of recreational facilities (you may be asked to make a financial contribution to the cost of some excursions; however we will notify you of any required charge in advance of any such excursion)
    •   Laundry service excluding dry cleaning
    •   Liaison with your GP, social worker, district nurse, dentist, chiropodist and other professionals. You may be asked to meet any charge that any of these professionals makes in the event that these services are not available via the NHS
    •   Central heating (in season), hot water and lighting
    •   Supply of bed linen and towels
    •   Maintenance of the grounds of the Home
    •   Maintenance and repair (as necessary) of the Home, its furnishings and furniture
    •   Insurance of the home and its contents (see clause 16 for further details)
    •   Intercommunication system and all necessary fire alarms, extinguishers and emergency lighting
    •   Internet access in line with our fair usage policy.


    Excluded in the fee:
    •   All personal items such as clothing, newspapers/magazines, toiletries and hairdressing
    •   Specialist medical equipment not generally available in the Home and not provided by the NHS
    •   Chiropody, physiotherapy, dental care, hearing aids, eye care (where not provided by the NHS)
    •   Hairdressing
    •   Internet use in excess of our fair usage policy
    •   Dry cleaning
    •   Private car hire or taxi service, or transport to outside services except in cases of medical emergency
    •   Registration process in the event of death
    •   Any other items of a personal nature not included in the weekly Fee
    •   TV License if under 75 years


  • (these prices are only a guideline, please contact Acacia Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Free parking available on site.


Total of 44, showing 41-44
8.0

Acacia Lodge Care Home has a Review Score of 8.0 (8.025) out of 10, based on 1 reviews in the last 2 years. Over all time Acacia Lodge Care Home has 44 reviews.

Overall Experience

  • 27
  • 16
  • 1
  • 0
  • 0

Date Published

44
0
1
1
43
Overall Experience  Overall Experience 5.0 out of 5

Excellent care throughout - particular note is the long-standing staff who make residents happy and secure and part of 'the family' atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

Kindness and thoughtfulness in care and attitude has given my wife a secure and safe environment over the last 3 years which we will be extremely grateful.
A wonderful family of cares who have a fabulous attitude and bring a little happiness to residents.

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Overall Experience  Overall Experience 5.0 out of 5

Nan's care is fantastic, she is always well presented and nothing is too much for anyone. Always somebody for her to talk to if she wants a chat. She is awkward when taking her tablets but never a problem for whoever is with her. Her room is always clean and tidy.

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Overall Experience  Overall Experience 5.0 out of 5

My Dad was previously at a dreadful home where he was overmedicated and depressed.
Since he has been at Acacia Lodge he is off most of his medication now, he is bright and happy.
Dad is clean, always well dressed, his clothes and possessions are treated with respect.
He has gained weight and all
the staff not only treat him with respect but take the time to talk to him.
Fabulous home!

Reply from Jayne Duck, Customer Services Administrator at Acacia Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Current Review Score: 8.0 (8.025)

Overview of Review Score

The Review Score of 8.0 (8.025) out of 10 for Acacia Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Acacia Lodge Care Home is calculated as follows: ( (9 Excellents x 5) + (1 Goods x 4) ) ÷ 10 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.125 Points relating to the number of positive Reviews for Acacia Lodge Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 1 Positive Reviews ÷ 8 = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jun 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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