Bilton Court

Queensway, Wellingborough NN8 3FR
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9.6 68 Reviews
  • Bilton Court, Wellingborough
Bilton Court in Wellingborough is a care home providing quality care and facilities within a comfortable and relaxing environment and welcomes new residents for care. Set in a quiet residential area, located in its own beautiful grounds, Bilton Court care home is close to local services and amenities, such as local shops, a doctor’s surgery and chemist.

The home is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

Bilton Court provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. It works with customers and loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Bilton Court has two larger bedrooms where care can be comfortably provided for couples.

Anchor is a provider of dementia care and provides on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Bilton Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Zoe Smith (Manager)
  • Admission Criteria
    • Please contact Bilton Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (39)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1990
    • Last Refurbishment: 1998
    • Number of floors: 2

Funding & Fees Guide for Bilton Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • Colleagues at Bilton Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Bilton Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at Bilton Court.


  • Parking

  • On site parking, including disabled spaces.


Bilton Court Reviews (68)

Total of 68, showing 21-40
9.6

Bilton Court has a Review Score of 9.6 (9.593) out of 10, based on 26 reviews in the last 2 years. Over all time Bilton Court has 68 reviews.

Overall Experience

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  • 16
  • 2
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Date Published

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Review from B H (Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am lucky to be living in this care home. It isn't luxurious but it is comfortable. I came here with my late husband and the help and care we received was excellent. Most of the staff are very capable and very helpful. Although I am diabetic and have allergies, the kitchen is most helpful. The 'activities'
carer is very good and has made quite a difference to the morale of the home. Nothing is perfect but I believe the staff and management do run the 'home' to the best of their ability.

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Review from C G (Son of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with care.

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Review from Sally S (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother likes Bilton Court very much. The food is excellent. She has settled in well, and the carers are excellent. Couldn't look after herself, so it was the best decision to come here.

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Review from Doreen F (Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were excellent, they were kind and helpful. The food was good. The home was clean.

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Review from Louise B (Daughter of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers treated Dad with dignity ad respect, providing care ad attention to his needs. As Dad deteriorated, they gave empathy and support to us which was much appreciated and helpful.
They involved Dad in all the activities, even though this became difficult as he deteriorated.
There was great
communication from the managerial team keeping us updated and informed on any changes.
Dad loved his food and enjoyed all the food and drinks on offer, which were plentiful and freshly made.

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Review from Paul M (Respite Resident) assisted by family/friend published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite my strong reluctance to be placed into a care home, I have to say that after a relatively short period of a day or two, all the staff at Bilton Court were so amazingly caring and professional that I could not have felt more cared for anywhere else other than my own home. All the staff went over
and above to make my stay as comfortable as possible and I will be forever grateful to each and every member of staff at Bilton Court.

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Review from K F (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The ethos at Bilton Court is of a caring family home where everyone is valued, and kindness and empathy are core values. All of the staff live by these values and frequently 'go the extra mile' to help residents to feel comfortable, safe and important, whatever their needs. Bilton Court is a place of
laughter, friendship, companionship and dignity. My mother enjoyed living at Bilton Court, and I would highly recommend it to any family looking for a safe place for their loved ones in later years.

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Review from S R (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the closure of my mother's previous care home, I needed to find new accommodation at short notice. From making initial contact with the Care Home Manager to settling my mother in, the process has been faultless. The manager and the team at Bilton Court have been friendly, helpful and accommodating.
My mind was/has been put at ease that my mother is content and has settled in seamlessly to her new surroundings. Would happily recommend Bilton Court to those who need to think about a safe and caring environment for their loved ones.

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Review from Joanne T (Stepdaughter of Resident) published on 17 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class for caring, support, food, cleanliness and everything! Best home had dealings with, like a hotel. Five stars! Brilliant.

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Review from I H (Son of Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I am very impressed with the welcoming, friendly and helpful staff, from the manager all the way through to the newest member of staff. Especially during the current restrictions imposed on us all by Covid.

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Review from Elizabeth S (Sister of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care our brother gets is very fulfilling. He doesn't join in all the activities, but that is his own choice (no pressure). The staff are really kind and caring with residents. Also, helpful if we have any questions or need advice about our brother. The meals always look appetising and plentiful.
Well done, all staff.

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Review from Christine H (Daughter of Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most wonderful team led by the most awesome managers. Bilton Court is the most fantastic care home I have come across. They simply go above and beyond any expectations. The whole team treats their residents and their resident's families as they are their own flesh and blood. If I were to need to
be in a care home, these are the people I would want to look after me 100%. Thank you team Bilton. We appreciate everything you do.

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Review from J R (Daughter of Resident) published on 13 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, very helpful and keen to organise my visit in terms of providing PPE and accompanying me to and from my mother's room. Mum is very happy and content.

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Review from K B (Daughter of Resident) published on 24 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff caring, kind, supportive and communicated with me if any concerns or challenges, as my mum has dementia and has given me peace of mind that she is being cared for by truly amazing people.

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Review from Caroline C (Daughter of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Bilton Court for just over two years and I know that she is looked after by a really caring team. I have felt reassured over the past year, that she hasn’t been lonely and there are always staff looking to do the best for her.
The management team have always put themselves out for
her and if there has ever been a problem they have done what’s needed to resolve it.
During this difficult year, they have always gone out of their way to enable us to have contact with our loved ones and as soon as they were able to let us in to visit, there was a lovely warm welcome back from the staff.
I will be eternally grateful to all the staff for giving Mum the love and care that I have been unable to give during these COVID times.

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Review from Ali W (Daughter-in-law of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for a Care home that really cares and goes that extra mile, then Bilton Court is the one! We were looking for care for my father in law during covid times so we were unable to visit. From the beginning, the Care Manager did everything she could to facilitate us. We had zoom meetings
with her where she took us on a tour of the home, discussed Dad's needs and showed us a lovely room for Dad which was decorated beautifully and overlooked the garden. Dad settled in well at Bilton and became part of the Bilton family. Bilton kept us informed on Dad's care and although we couldn't visit we all felt like a weight had lifted and at Bilton, he was safe and well cared for. There is a family feel at Bilton and all the staff are fantastic. There are lots of activities for the residents to get involved with and these are often shared on their Facebook page which is great for the family to see who cannot visit. Thank you Bilton staff for being so caring and kind to my dad.

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Review from G D (Daughter of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was in Bilton Court for just over a year and settled very quickly despite being very reluctant to leave his home. He was 101 when he became a resident and still fairly independent. The careers were fantastic with him and allowed him to retain as much independence as was safe for him. They monitored
his health and well being, and although he became very frail, he was still able to enjoy life. He was able to phone his family every day, and we enjoyed several garden visits in the summer. Most of all the staff, under the guidance of their manager, were able to keep all the resident's COVID free for the whole year. As a family, we couldn’t have asked for a better, safer, friendlier place for Dad to spend his final year. Would recommend it to anyone looking for care for their elderly relatives.

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Review from Richard S (Son of Resident) published on 27 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Bilton Court for 3-years. In that time, I have come to realise how lucky we have been in our choice of a care home. The layout of the building is excellent, but the standout is the quality of care, whether in calm times or crises, provided by the staff and the organisation. My appreciation
has been amplified by their performance since coronavirus invaded our lives. Thank you.

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Review from Emma B (Granddaughter of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bilton Court is absolutely amazing to both their residents and the family and friends of those residents. My nan spent time there before she sadly passed away and my grandad is there now along with his brother.
They receive five-star care throughout the day and night. The carers always go above and
beyond for them and their families and they work really long hours caring for them all. They get the residents engaged in so many fun activities and the food for them is all homemade and very good. A gold star care home, the best.

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Review from W D (Resident) published on 2 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facility, with very friendly and helpful staff. Always willing to try and do anything for you and that is difficult with me as I have played international rugby all over the world and I am not easily pleased. One very strong point is the help given due to the variable residents who all have
different problems, both physical and mental health.

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Current Review Score: 9.6 (9.593)

Overview of Review Score

The Review Score of 9.6 (9.593) out of 10 for Bilton Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.593 for Bilton Court is calculated as follows: ( (197 Excellents x 5) + (95 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 307 Ratings = 4.593

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bilton Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Bilton Court directly for further details.


Awards / Recognitions (4)

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