Burlington Court Care Home

Roseholme Road, Northampton NN1 4RS
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9.6 79 Reviews
  • Burlington Court Care Home, Northampton
Burlington Court Care Home, rated 'Outstanding' by the CQC in September 2020, is purpose-built for individuals with nursing needs and living with dementia. There is also a separate ground floor area housing 24 residents who are elderly frail and without a diagnosis of dementia.

Residents have a number of communal areas to spend time in, including several lounges and dining areas, along with two large enclosed gardens, an activity centre and coffee bar. All residents have their own bedroom with en-suite facilities. Residents are comfortable in the well-presented, relaxing environment, staffed by a well-trained, talented team of care professionals who are able to achieve effective results and look after people up until the end of their lives.

Burlington Court has its own hairdressing salon and has regular visits from chiropodists and opticians, while having a varied and enjoyable schedule of activities, entertainment and outings available to residents arranged by the Lifestyle Support team.

The home is extremely proud to be one of the few homes in the country to achieve an Outstanding rating from CQC consistently since 2016 (October 2016. September 2020).   

In 2023, Burlington Court acquired a small number of self contained apartments within the complex, so they are now able to offer assisted living within the service. Please ring for further details on this.

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Care Provided by Burlington Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 102 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Adam Turvey (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (96)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (50)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2002
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Burlington Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,520
    • Self-Funded Nursing Care from £1,520
    • Self-Funded Nursing Dementia Care from £1,640

  • Fully furnished room, WIFI, unlimited food and drink, full programme of activities (person centred), monthly supply of toiletries (for self funded), laundry service and 24 hour care. From £1,400 per week.
  • (these prices are only a guideline, please contact Burlington Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome anytime.


  • Parking

  • Burlington has on site parking secured by electronic gates. For access please drive up to the gates.


Burlington Court Care Home Reviews (79)

Total of 79, showing 1-20
9.6

Burlington Court Care Home has a Review Score of 9.6 (9.614) out of 10, based on 19 reviews in the last 2 years. Over all time Burlington Court Care Home has 79 reviews.

Overall Experience

  • 67
  • 11
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  • 0

Date Published

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Review from F B (Partner of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner suffers from Alzheimer's and has been a resident for over 4 years. The love, care, warmth, patience and compassion of the care and nursing staff during a very traumatic time for her deserves the highest praise and commendation. They have been and continue to be her angels and have gone beyond
the call of duty to engage and comfort her especially during some of her darkest moments.
Not forgetting the many other people that go to make up Burlington Court's army of caring staff, it takes special people to tend to the needs of the challenged and vulnerable and make them feel special.
Thank you all for being there.

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Review from Melvyn P (Relative of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative was transfered from hospital, however - he died soon after. We cannot praise enough the treatment he recieved while he was here. You did everything humanly possible our devoted thanks go out the members of staff there.

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Review from Linda S (Daughter of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into this wonderful home at the end of January 2025. The staff are all wonderful and are extremely caring towards residents and staff will answer any questions or concerns I may have. Mum loves been here and is very happy. Thankyou to everyone for looking after her and making her so happy.
She has just celebrated her 101st birthday . Thanyou all again

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Review from Val D (Niece of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was recently admitted to care at Burlington court. It is always daunting for a family when you have to place a resident in full time care. However, I would like to state all staff at this care facility have worked and continue to work hard looking after my aunt. On our recent visits she looked
well cared for. She looked happy and even told us at 90 she was loving her time in Burlington Court.
It can always be daunting as we are so far away that we do not know what to expect. The warmth and welcome from reception when we arrived went a long way to ease my mum's anxieties as she has not seen her sister in person for more than a year due to her limited ability to travel so far. Mum was reassured that her sister was in safe hands
It is not an easy task the staff have but they all appear to go above and beyond the call of duty to provide first class service to all the residents.  The staff work really hard caring and keeping the facility clean.

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Review from J E (Son of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff here are lovely and always have time for my mum. She was in two hospitals and another care home in Northampton where she ate the same food every day due to her dementia we thought that was it! Then she arrived at Burlington Court, where she was greeted with a smile (and still does every day).
The staff have gently encouraged her to try different foods, and amazingly, after 2.5 years, she has now started eating better foods - only a few things, but we are so pleased she is thanks to the staff who care for her. My dad is welcomed every day and given a cup of tea when he visits. Nothing is too much trouble, some of the staff sit with her for a chat, which we think is lovely, and she enjoys even though she doesn't always remember, they still go in and have a natter with her! Very, very important to us! Well done everybody, we really appreciate your time and care for our Mum. All staff top to bottom great team.

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Review from Kim L (Wife of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were extremely caring and went beyond the call of duty to ensure my husband felt valued, safe and cared for during his terminal illness. I can't thank them highly enough. The nursing staff and management were exceptional in their care.

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Review from C W (Nephew of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The experience of visiting my relative, towards the end of their life, was made bearable and pleasant because of the excellent care and attention they received. Without exception, all of the staff members I encountered during my visits demonstrated a friendly attitude, professionalism and commitment.
Thank you to them for caring for my relative with kindness, understanding and an approach that showed respectful and gentle regard for their dignity and humanity.

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Review from Martyn C (Son of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having reviewed several residential accommodations to suit my mothers needs back in 2021, Burlington Court Care Home was the most suited. It has not disappointed since then with the level of care, support and dedication shown by the team being very impressive.
My mother now feels very settled and
'at home' here and is very happy in the environment provided.

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Review from Norma B (Wife of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, my husband and myself have felt that we are part of a large, loving family. He is receiving palliative care so I visit every day and we are always treated with respect, kindness and patience. We always hoped that we wouldn't need to go to a care home but needn't have worried, it's an amazingly
happy home. We praise God for the blessings we receive at Burlington Court Care Home and the extra weeks of life together which the nursing care here has and is providing.

Reply from Tej Sehmi, Owner at Burlington Court Care Home

Thank you for your kind words of appreciation. Palliative care is an area we have recently specialised in and I am glad your experience has gone well. I will be sure to pass your comments on to the team.


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Review from P C (Wife of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My late husband was taken to Burlington Court Care Home on 11th April from hospital. He passed away very peacefully on 20th April 2024. The care he received was wonderful in every way, they also looked after my son and myself extremely well and made everything that little bit easier to bear. We would
not hesitate to recommend the home to anyone.

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Review from Judi R (Daughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Burlington for the past year. The staff (carers) are second to none, their dedication and commitment to the patients is non-stop. Dad had a great relationship with them all but a few he really warmed to. We have moved but only because we live at the other end of town and my mum
likes to visit every day, I’m really worried we have called it right just wishing we could have took the carers with us (sorry). I can’t thank you all enough.
The only reason I gave 4 was the smell of urine really got down me and Dad contributed to that, I think carpets are awful in this situation but understand the safety of slipping too.
Food five star and cups of tea, cakes on demand and they always included Mum when she wanted anything.
Thank you, everyone.

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Review from D A (Son of Resident) published on 5 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Communication is good within the care home and we are regularly provided with updates.
The staff all seem to really care and want to engage with the residents.
We love to see the activities that regularly take place.

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Review from S E (Friend of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff. Always happy and very helpful. The manager you can talk to and express any problems "Home from Home". Events and newsletters to inform everyone.

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Review from M B (Wife of Resident) published on 6 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have noticed a slight loss in standards since my husband went into the care home four years ago. The bedding is not the best and sometimes the bed is left unmade when I have visited.
The main problem seems to be with the laundry. We are told to label all the resident's clothing but despite doing
this, a large number of my husband's clothing has gone missing and never been found, I am constantly replacing socks and a couple of jumpers, anorak and shoes have never been found.
The carpet in the reception area and stairs leading to the first floor really need cleaning or replacing,
I cannot fault the care that my husband has received and he seems very happy there. The staff are always very friendly and seem to enjoy their work which cannot be easy.

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Review from Jane H (Wife of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Burlington Care Home for nearly 1 year now and the love and affection he has been shown is outstanding. The staff also care about the family, making them feel just as important, which is so appreciated as it can be very hard at times, but they are always there to listen and support.
The manager's door is always open to relatives for any concerns or just a chat. Everyone says hello to you, whether on the same floor as your loved on, and what amazes me is that every member of staff knows your loved one's name and who they are. Reception staff are very welcoming and the activity staff are just one big bundle of fun.

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Review from E A (Daughter of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been resident at Burlington Court Care Home for almost 4 years now and the family and he, have been very pleased with the choice to move here. It's a really friendly place, you can't walk through without everyone saying Hello, with a smile. The care staff cater for all Dad's care needs
and the activities team are always coming up with new ideas of things to do. There's always trips out either for a pub lunch, a walk in the park, or further afield to the coast. Many of the staff go that extra mile and is greatly appreciated.

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Review from D M (Son of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have wished for better care for our mother during her last few weeks. The staff were caring and attentive at all times. Mum was treated with the upmost of respect by all the staff during her time there.
Our thanks go to all staff for their professionalism, and understanding.

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Review from Helen M (Daughter of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The experience I have had has been exceptional. All the staff are professional and show care and understanding to all residents and their families. The home is well managed and staff go above and beyond for residents and their families. My father has been in the home for two years and has been cared
for in a professional, supportive and caring way.

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Review from Anne T (Wife of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with the care my husband continues to receive at Burlington Court Care Home.
He cannot do anything for himself now and is unable to communicate. He is unsteady on his feet. All of this makes him very vulnerable and therefore it is very important that he is in a kind and caring environment.
Based on my visits and his well-being I have no doubt that he is in receipt of the best care he could possibly get. The care staff are pleasant polite and engaging with clients and visitors. The team keep families well informed as to loved ones' well-being and progress. I would not hesitate to recommend this care home to anyone.

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Review from Angela R (Daughter of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank the wonderful staff at Burlington Court Care Home. They have looked after mum for the past five years, with all their friendly help and support that mum needed. They made our family feel very welcome to visit at any time, and always gave the best care to mum.
They went out
of their way to do their best for mum, which made her feel very safe and in a happy place. They would always encourage mum to join in the activities taking place each day to make her day as fulfilling as possible. The staff are a credit to the caring profession and l salute them all. I would highly recommend Burlington Court Care Home.

Reply from Adam Turvey, Home Manager at Burlington Court Care Home

Thank you so much for your kind words, Angela. Your mum is missed and remembered by us all.


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Current Review Score: 9.6 (9.614)

Overview of Review Score

The Review Score of 9.6 (9.614) out of 10 for Burlington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Burlington Court Care Home is calculated as follows: ( (158 Excellents x 5) + (51 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 218 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.931 Points relating to the number of positive Reviews for Burlington Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 registered maximum number of service users is 20.4. 19 Positive Reviews ÷ 20.4 = 0.931

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Adam

Adam Turvey

Job Title: Care home Manager

Joined: 2008

Adam started at Burlington in 2008 and is our registered care home Manager. He has a team of four unit Managers that work alongside him to uphold the high standards of service Burlington offers to residents living here.


Frequently Asked Questions about Burlington Court Care Home

What types of Care is Burlington Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Burlington Court Care Home provide?

Palliative Care, Sheltered Housing, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Burlington Court Care Home have?

There are 96 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Burlington Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Burlington Court Care Home to the centre of Northampton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.