Burlington Court Care Home

Roseholme Road, Northampton NN1 4RS
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9.6 79 Reviews
  • Burlington Court Care Home, Northampton
Burlington Court Care Home, rated 'Outstanding' by the CQC in September 2020, is purpose-built for individuals with nursing needs and living with dementia. There is also a separate ground floor area housing 24 residents who are elderly frail and without a diagnosis of dementia.

Residents have a number of communal areas to spend time in, including several lounges and dining areas, along with two large enclosed gardens, an activity centre and coffee bar. All residents have their own bedroom with en-suite facilities. Residents are comfortable in the well-presented, relaxing environment, staffed by a well-trained, talented team of care professionals who are able to achieve effective results and look after people up until the end of their lives.

Burlington Court has its own hairdressing salon and has regular visits from chiropodists and opticians, while having a varied and enjoyable schedule of activities, entertainment and outings available to residents arranged by the Lifestyle Support team.

The home is extremely proud to be one of the few homes in the country to achieve an Outstanding rating from CQC consistently since 2016 (October 2016. September 2020).   

In 2023, Burlington Court acquired a small number of self contained apartments within the complex, so they are now able to offer assisted living within the service. Please ring for further details on this.

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Care Provided by Burlington Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 102 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Adam Turvey (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (96)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (50)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2002
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Burlington Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,520
    • Self-Funded Nursing Care from £1,520
    • Self-Funded Nursing Dementia Care from £1,640

  • Fully furnished room, WIFI, unlimited food and drink, full programme of activities (person centred), monthly supply of toiletries (for self funded), laundry service and 24 hour care. From £1,400 per week.
  • (these prices are only a guideline, please contact Burlington Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome anytime.


  • Parking

  • Burlington has on site parking secured by electronic gates. For access please drive up to the gates.


Burlington Court Care Home Reviews (79)

Total of 79, showing 21-40
9.6

Burlington Court Care Home has a Review Score of 9.6 (9.614) out of 10, based on 19 reviews in the last 2 years. Over all time Burlington Court Care Home has 79 reviews.

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Review from Julie F (Daughter of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care given to our mum. The staff are excellent and so caring. We feel that we can leave Mum, knowing that she is safe and well looked after. We love that they take her out on the day trips etc and she gets great pleasure in it.

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Review from P J (Daughter of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is now at Burlington Court Care Home after staying at a different care home. I think the care is second to none. The staff and management are really kind to dad and welcoming to us. They provide endless activities if the residents choose to join in. There is a lovely park very close by and a
pub across the road if they fancy a change of scenery and a little tipple. All in all, I can’t think of a better place for dad to be in his final years.

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Review from Diana Y (Daughter of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely care home. There are lots of activities and entertainment for the residents. It’s well maintained and the private rooms and communal areas are bright and cheerful. The staff are always welcoming when you visit and their interaction with the residents is brilliant. Wouldn’t hesitate
to recommend it.

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Review from K B (Niece of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t recommend this home enough. My aunt was a resident for nearly two years and it really did become her home. The staff are fantastic and would do anything for their residents. They really do care about each person and go above and beyond for them. My aunt was really happy here and I am so grateful
for the love and kindness they gave her (and me) in her last years.

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Review from Helen M (Daughter of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff team have provided an excellent experience for my father from the day he entered Burlington Court. All aspects of the home are excellent, especially the staff. Thank you for the care and support you give to my father and me.

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Review from Sue P (Daughter of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Burlington Court for several years now with Vascular Dementia from her moving in there it was a weight lifted off our shoulders. From the moment she arrived everyone treated her with respect, compassion, and as a person.
There is always a warm welcome when you arrive and it is a happy,
homely environment. Love all the staff who always have time and patience with Mum, she is very relaxed and happy there. We know that if there are any problems we will be notified.

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Review from Carol B (Daughter of Resident) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all of the staff at Burlington Court Care Home for all the care and love that you gave to my mum in the 14 months that she was with you. She was so happy with you all, and me as a daughter enjoyed every moment of my visits with my mum. I was made so welcome and my mum was so well
looked after, thank you to you all from the bottom of my heart. My lovely memories will stay with me forever.

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Review from Jo R (Daughter-in-law of Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not recommend Burlington enough - the staff and management are amazing, they are passionate about their resident's welfare and always keep the family updated - they have taken away the stress of us being carers and have allowed us to be a son and daughter-in-law again to our loved one by spending
quality time with her.

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Review from Susan L (Daughter of Resident) published on 26 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a difference, Burlington Home is to my Mums last care home.
From the welcome you receive on arrival to the care and attention Mum receives from all the staff. All the staff go the extra mile to make sure residents and vistors are well cared for and looked after. Mum always looks so lovely , clean
and comfortable and I do feel reassured when I leave, she is in the right place. You will find it difficult to find a better managed care home than Burlington.

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Review from Sue F (Partner of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone who looked after my husband from the management, reception and the wonderful carers on Tudor, I would like to express my gratitude for the caring and thoughtful way that was given to my husband and my family before his passing recently. Nothing was too much trouble and the kindness and patience
were exceptional. Many thanks to everyone.

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Review from Rodney B (Husband of Resident) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care and everything the home does for residents. They are all very friendly and keep people up to date with everything that is going on in the home. I could not wish for a better place for her care and well being.

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Review from Chrissie V (Daughter of Resident) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I fought hard to get my mum into this care home after reviewing a few and being disappointed with respite care at previous homes. The moment I walked into Burlington, the warmth and friendliness of all the staff and manager wrapped itself around you and watching how mum interacted with the carers warmed
my heart. As far as Mum is concerned I now am just a visitor, they are her family and she loves them - I am deeply grateful for this BurlingtonCourt Care Home and am happy my mum is there and looking forward to Christmas.

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Review from A T (Brother of Resident) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my sister receives and glad that we chose Burlington Court with support from the care manager. Always responsive to any queries we may have. It is clearly a well-led home. Always a warm welcome and a homely feel.

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Review from Clive H (Son of Resident) published on 14 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home seems well run. Staff really care for residents. Mum doesn't complain about the food, which is amazing. She always appears to be clean; I just wish she would be more interactive, but this is difficult in these times. Had no problem booking visits.

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Review from Karen M (Daughter of Resident) published on 1 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Burlington Court Care Home treated my Mother like a person rather than a Client or a Resident. They never forgot that Mum was a living, breathing, vibrant person before Dementia took her from us. She was encouraged to participate in activities, they talked to her to let her know what was happening to
her and generally ensured that she remained calm and not agitated. They also kept me updated throughout Mums' stay there. Burlington Court Care Home was a true home for my Mum, and I could not have asked for more professional and caring staff to keep her safe and happy.

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Review from Adam A (Son of Resident) published on 1 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was diagnosed with vascular dementia 7 years ago and even with 3 carers a day and multiple family sleepovers, she was no longer able to cope living at home. We were lucky enough to find Burlington Court who had a vacancy and from the very first moment I visited them I knew this was where I wanted
Mum to be. I'd always felt that putting Mum in a care home would be like abandoning her, but after that visit, I just knew I was wrong. From the manager to every staff member I met, the facilities, the day trips, the daily activities, the regular tea trollies laden with freshly baked cakes and snacks, the amazing quality of the food in the restaurant, to the quality of care and love my Mum received, everything made our decision to home her there one we will never regret. Mum's other health issues caused her passing after 14 weeks, but we shall be forever grateful for what the staff did for her and they will always have our love and appreciation.

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Review from Margaret R (Wife of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely attentive to the resident's needs and very caring, not only with the residents but also with family members. The staff also listen to any concerns in the resident's medication, health and anything they feel we should know. The management staff are also very approachable. I would
also like to praise the cleaners and catering staff, they also do an excellent job.

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Review from Zoe P (Daughter of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the minute we went to visit we were made very welcome and all staff were very friendly and polite. Although Mum was only here for 3 weeks, she was treated with dignity and respect in every aspect of her care. Every time we visited the residents seemed very happy and all staff went out of their
way to make sure you didn't have any problems. I would definitely recommend the home.

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Review from W M (Sister of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has early-onset Alzheimer's. She is only 61 years old. The staff look after her in an age-appropriate way. They try to keep her young. Nothing is too much trouble for them, even when she has difficult days. I am always welcomed warmly and advised of her mood when I visit, which helps me approach
her correctly.

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Review from John K (Son of Resident) published on 20 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extraordinary care within a remarkably efficient operation. After just a few days I know not only that my Dad is where he needs to be, but also that I can sleep well knowing he is in a caring, safe, and well managed home. The manager's focus is on care and it shows throughout his staff and their kind
attention to the residents as individuals. (They also attend to the very real concerns of a "novice" son, who has no prior experience of an elderly relative with onset dementia.) Bravo!

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Current Review Score: 9.6 (9.614)

Overview of Review Score

The Review Score of 9.6 (9.614) out of 10 for Burlington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Burlington Court Care Home is calculated as follows: ( (158 Excellents x 5) + (51 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 218 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.931 Points relating to the number of positive Reviews for Burlington Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 registered maximum number of service users is 20.4. 19 Positive Reviews ÷ 20.4 = 0.931

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Adam

Adam Turvey

Job Title: Care home Manager

Joined: 2008

Adam started at Burlington in 2008 and is our registered care home Manager. He has a team of four unit Managers that work alongside him to uphold the high standards of service Burlington offers to residents living here.