Burlington Court Care Home

Roseholme Road, Northampton NN1 4RS
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9.6 79 Reviews
  • Burlington Court Care Home, Northampton
Burlington Court Care Home, rated 'Outstanding' by the CQC in September 2020, is purpose-built for individuals with nursing needs and living with dementia. There is also a separate ground floor area housing 24 residents who are elderly frail and without a diagnosis of dementia.

Residents have a number of communal areas to spend time in, including several lounges and dining areas, along with two large enclosed gardens, an activity centre and coffee bar. All residents have their own bedroom with en-suite facilities. Residents are comfortable in the well-presented, relaxing environment, staffed by a well-trained, talented team of care professionals who are able to achieve effective results and look after people up until the end of their lives.

Burlington Court has its own hairdressing salon and has regular visits from chiropodists and opticians, while having a varied and enjoyable schedule of activities, entertainment and outings available to residents arranged by the Lifestyle Support team.

The home is extremely proud to be one of the few homes in the country to achieve an Outstanding rating from CQC consistently since 2016 (October 2016. September 2020).   

In 2023, Burlington Court acquired a small number of self contained apartments within the complex, so they are now able to offer assisted living within the service. Please ring for further details on this.

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Care Provided by Burlington Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 102 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Adam Turvey (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (96)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (50)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2002
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Burlington Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,520
    • Self-Funded Nursing Care from £1,520
    • Self-Funded Nursing Dementia Care from £1,640

  • Fully furnished room, WIFI, unlimited food and drink, full programme of activities (person centred), monthly supply of toiletries (for self funded), laundry service and 24 hour care. From £1,400 per week.
  • (these prices are only a guideline, please contact Burlington Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome anytime.


  • Parking

  • Burlington has on site parking secured by electronic gates. For access please drive up to the gates.


Burlington Court Care Home Reviews (79)

Total of 79, showing 41-60
9.6

Burlington Court Care Home has a Review Score of 9.6 (9.614) out of 10, based on 19 reviews in the last 2 years. Over all time Burlington Court Care Home has 79 reviews.

Overall Experience

  • 67
  • 11
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Date Published

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Review from Stan C (Brother of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a resident in Burlington Court for 16 months and just passed away.
The high marks that I have given are a true reflection of everybody and everything relating to this care home. I recommend this home to anyone because I have had the privilege of seeing the loving care given to my brother
and he loved it. I will go further and say that God forbid anything happening to me, I would have no problem in going into Burlington.

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Review from Glenys Y (Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of this home is fantastic great staff, clean, no smell and very friendly. All the residents are looked after its home from home. I have already recommended the home to two more families who have put their family into the home and are very happy with it.
If I had to go into a home this
would be the one.

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Review from Mark D (Son of Resident) published on 24 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we can't thank the staff at Burlington Court Care home enough for the care they gave Dad in his final few months spent with us. Despite his battle with dementia, they all treated him as the person he was and helped maintain his dignity to the end. He mattered as an individual to them all
and that helped us cope with the sadness we all felt.


We always speak highly of Burlington to anyone who asks us about the standard of care. The staff are patient and kind in their treatment of the residents. We never hear a cross word spoken and Mum often told us how ‘nice the girls and guys are there’.


They do their best for vulnerable people in the most difficult times of their lives and we thank you for the support that you gave to families like ourselves as well.


The facilities, food, environment, activities and homely feel of the place is second to none.


With love and thanks.


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Review from Carol H (Friend of Resident) published on 19 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit an elderly work friends wife. What a nice reception I received both on the phone and on arrival. The staff welcomed me and offered a drink on my arrival as well as the clients. I was overjoyed to see the resident happy and well. After years of depression she seems over it and comfortable.
The staff were a joy to see around happy and smiling. The clients talking about lots of activities they have been engaging in. One staff member sitting and holding the hand of a client and speaking with her. Such genuine care. I've visited a few care homes but this certainly made me very happy to be there. Congratulations all staff you are a delight.

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Review from Duncan J (Stepson of Resident) published on 14 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather was a resident with Burlington Court Care Home. All the staff I encountered were extremely polite, approachable and friendly. It was obvious to me they cared about the wellbeing of all the residents. The care home is clean, bright and comfortable for the residents as well as being well
maintained. I would certainly recommend Burlington Court Care Home to others.

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Review from Angela J (Daughter of Resident) published on 14 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our lovely mum spent her last 3 months in the care of the most amazing team of people. We can honestly say that every single member of staff made us feel so welcome and took such great care of our lovely mum. She was treated with such love, respect and total dignity at all times and we will be forever
grateful. The manager should be so proud of his home as each and every member of staff certainly do care. Thank you.

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Review from Liz (Daughter of Resident) published on 19 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum suffered with dementia and spent her last two and a half years at Burlington Court on Tudor. All the staff worked so hard to meet her needs. The care, compassion and kindness of all the staff was outstanding. We were always made to feel so welcome when we came to visit and are always informed
of any health issues. We would highly recommend Burlington Court - the cleanliness of the rooms and communal areas, space inside to walk and wander, beautiful well kept gardens to sit in, the extensive range of food and snacks on offer, the abundance of activities taking place for the residents and relatives to enjoy and the first class care and support of all the highly skilled staff. We know she was so well looked after - thank you to all.

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Review from Albert John I (Son of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the past 12 months, my mother has been a resident at the home. She has changed in many ways and each and every time the staff has changed and addressed her issues with the care they provide.
Dignity and overwhelming patience has always been visible.
We as a family can rest as we are reassured
by the care that is given to Mother.
We thank all the staff as all are so involved.

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Review from Elaine C (Daughter of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This bright, airy home has a very friendly and pleasant atmosphere. From the moment you enter the reception area, you are met with a smile and a warm welcome. The home is nicely and well furnished and everywhere is clean and tidy. The dementia area is totally secure, yet easy to access with coded doors.
My mother's needs are quite demanding, but the staff go out of their way to ensure they are met fully. They review her needs regularly and efficiently. My mother is kept comfortable by staff who care for her in a warm and genuinely caring manner.

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Review from Sharon G (Wife of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in many care home visiting, but I must say this care home is simply the best. The management and care staff go above and beyond to make everyone welcome when visiting. I am at Burlington often, most days. Each and every one of the care staff are amazing with residents. Burlington is such
a happy place to be. I would say" outstanding" even the maintenance man is amazing.

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Review from Wendy I (Daughter-in-law of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff who smile and are happy to provide care of all kinds to complex and challenging patients. The care is given without comment and/or adverse reaction to difficult situations. True professionalism of the staff who are supported by team leaders and above shines through. Every visit I have made
has reinforced the decision made to place my mother-in-law into the care of this wonderful care home.

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Review from Ann B (Wife of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for nearly a year now and at first, I feared I had lost him but now I feel I have gained an extended family. The home welcome my visits any time and always inform me of any falls or changes in his condition. I feel secure in the knowledge that he is well cared for and
the professionalism of all staff from restaurant, housekeeping, activities team, carers and management is excellent. No matter what challenges the staff face, including settling in new residents, to end of life care, they work with good humour and genuine care for the resident and their families.

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Review from Kenneth Robert N (Son of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been in the home for some 3 1/2 years and for mum this is her second week. We chose Burlington Court for mum because of the great care dad had received and she has settled very well.

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Review from Dawn W (Daughter of Resident) published on 13 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We sadly lost our mum in October; mum came to Burlington Court suffering from delirium and dementia but with difficult behaviours. Mum was scared by her position and fiercely protected her independence and privacy. The staff invested so much time and patience to respect her views and yet encourage her
to join in. It took 2 years for mum to adjust to care home living and for her room or her place at her table to become the place she felt safest. She grew to love the staff and frequently told them so.


Nothing is perfect, however, without doubt, everyone from maintenance man, housekeeping, carers, the manager tried their very best to make mum feel cared for and special. The unit staff (Windsor) personalise the care to the resident, no one size fits all. The manager will consider any request to make your loved one feel relaxed, so long as safety isn't compromised. Staff always make time to support relatives, care plans, medical updates often just a much-needed hug and tea.


Absolutely recommended.


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Review from G T (Daughter of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Very disappointed by the awful smell we are greeted with as we enter the upper landing. It makes you want to be sick, burns your nasal passages.
Communal room is again dirty with food over chairs and floor and there is a side table with broken leg.

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Review from G J (Daughter of Resident) published on 12 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident at Burlington Court for over 2 years until her death, during that time she was treated with love and respect. Her care was always appropriate and I was always kept informed if there were any problems with her health. The management and staff are all very friendly and helpful whilst
being efficient and work together to make the atmosphere in the home a happy one.

Reply from Adam Turvey, Care Home Manager at Burlington Court Care Home

Thank You, Glenda, for your kind comments. Your mother will be missed but remembered by us all.


Kind regards.


Adam.


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Review from Paul A (Son of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using Burlington Court Care Home for the past five months now for mum's respite care. Sometimes for a weekend as well as one week.
The staff are always super friendly when they see mum which makes her feel relaxed and at home.
She is well looked after, staff are efficient, friendly and
know how to make a 94 year old lady with dementia feel very relaxed. I always recommend Burlington Court to anyone who asks.

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Review from Sheila W (Daughter of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was reluctant to go into a care home, but failing ability to be on his own forced our hand.
One morning found dad sitting at a dining table tucking into bacon, eggs, toast and marmalade and a cup of tea. I've just had a lovely bath "he said" this will do me. He likes sitting in his favourite
chair reading his paper. The residents are taken out for pub lunches afternoon teas, trips to the theatre walks round the local park, daily exercises, quiz's, painting and cookery also available. Nothing is too much trouble for the staff. If dad should feel poorly he was tenderly cared for in bed. Meals are tasty and varied. Residents are seated at linen covered tables and served three meals a day plus snacks and drinks throughout the day. I can't sing the praise of the staff enough a terrific team.

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Review from J S (Son of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care provided. All staff are very caring and helpful.

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Review from John M (Son of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that we found Burlington Court for Mum. When we first looked for a care home we thought the cost would be too much because of the "look" and facilities.
In the end, because of Mum's deteriorating condition and her previous home's escalating charges, Burlington Court was a far better
proposition - and their rates are fixed for a year.
The care is amazing. The rooms are immaculate and every single member of staff knows Mum and knows me and my family.
Thank you so much.

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Current Review Score: 9.6 (9.614)

Overview of Review Score

The Review Score of 9.6 (9.614) out of 10 for Burlington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Burlington Court Care Home is calculated as follows: ( (158 Excellents x 5) + (51 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 218 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.931 Points relating to the number of positive Reviews for Burlington Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 registered maximum number of service users is 20.4. 19 Positive Reviews ÷ 20.4 = 0.931

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Adam

Adam Turvey

Job Title: Care home Manager

Joined: 2008

Adam started at Burlington in 2008 and is our registered care home Manager. He has a team of four unit Managers that work alongside him to uphold the high standards of service Burlington offers to residents living here.