Burlington Court Care Home

Roseholme Road, Northampton NN1 4RS
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9.6 79 Reviews
  • Burlington Court Care Home, Northampton
Burlington Court Care Home, rated 'Outstanding' by the CQC in September 2020, is purpose-built for individuals with nursing needs and living with dementia. There is also a separate ground floor area housing 24 residents who are elderly frail and without a diagnosis of dementia.

Residents have a number of communal areas to spend time in, including several lounges and dining areas, along with two large enclosed gardens, an activity centre and coffee bar. All residents have their own bedroom with en-suite facilities. Residents are comfortable in the well-presented, relaxing environment, staffed by a well-trained, talented team of care professionals who are able to achieve effective results and look after people up until the end of their lives.

Burlington Court has its own hairdressing salon and has regular visits from chiropodists and opticians, while having a varied and enjoyable schedule of activities, entertainment and outings available to residents arranged by the Lifestyle Support team.

The home is extremely proud to be one of the few homes in the country to achieve an Outstanding rating from CQC consistently since 2016 (October 2016. September 2020).   

In 2023, Burlington Court acquired a small number of self contained apartments within the complex, so they are now able to offer assisted living within the service. Please ring for further details on this.

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Care Provided by Burlington Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 102 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Adam Turvey (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (96)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (50)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2002
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Burlington Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,520
    • Self-Funded Nursing Care from £1,520
    • Self-Funded Nursing Dementia Care from £1,640

  • Fully furnished room, WIFI, unlimited food and drink, full programme of activities (person centred), monthly supply of toiletries (for self funded), laundry service and 24 hour care. From £1,400 per week.
  • (these prices are only a guideline, please contact Burlington Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome anytime.


  • Parking

  • Burlington has on site parking secured by electronic gates. For access please drive up to the gates.


Burlington Court Care Home Reviews (79)

Total of 79, showing 61-79
9.6

Burlington Court Care Home has a Review Score of 9.6 (9.614) out of 10, based on 19 reviews in the last 2 years. Over all time Burlington Court Care Home has 79 reviews.

Overall Experience

  • 67
  • 11
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Date Published

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Review from Carole D (Daughter of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A home that is friendly and clean, not smelly at all. Staff are great! But always busy, none of this sitting down doing nothing! Food is okay, sometimes you wonder who thought of the menu but they like old-fashioned grub. Mum is happiest in the sun and a full belly. The staff take her out in the garden
in the summer.

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Review from Marie B (Wife of Resident) published on 15 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit, ALL staff from the handyman to the management staff are very friendly and accommodating. I'm always made to feel welcome and given a cuppa and cake. If it's mealtimes I'm invited to join him for lunch or tea. I like the idea of putting a menu on the dining table. Residents who are able
can choose from a variety of home cooked food. The carers really care and speak to the residents with patience and kindness. I never heard a raised voice even in challenging circumstances.
It's not the easiest job in the world but staff work as a team and shows. My daughter and I visited many care homes before choosing Burlington Court. We definitely made the RIGHT choice.

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Review from Yvonne B (Niece of Resident) published on 6 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family member is always dressed neatly with co-ordinated outfits and jewellery. She has her hair and feet done on a regular basis.
There is a choice of meals at every sitting. The staff are very attentive at all times. There are opportunities for trips out and also in-house entertainment on a regular
basis.

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Review from Sue H (Daughter of Resident) published on 3 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff all of them go the extra mile to care for the residents. The staff are very encouraging to the residents without being too pushy. The activities programme is excellent and it's nice that they go onto the units to do activities rather than always gathering in one room. I always recommend
Burlington to others. Wish there were more car parking spaces though.

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Review from Diane M (Daughter of Resident) published on 3 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, caring staff notice even the little things that make a difference to the residents, always have time to welcome visitors and give updates. Welcome to visit anytime. Clean and safe environment. Rooms can be personalised. Choice of fresh food cooked for each meal. Good variety of activities
caters for all, including families, to participate with regular local outings.

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Review from Claire B (Daughter of Resident) published on 3 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Burlington for over a year now and settled in almost immediately.
It has been the hardest year of my life to see my mum slipping away from me as she doesn't remember me mostly but at least I know she is really cared for and looked after.


The manager and his team have made

her very welcome and the entertainment staff especially are brilliant.


Thank you for everything xxx


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Review from Caroline D (Daughter of Resident) published on 31 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time we viewed this amazing home, all our prayers were answered. With Dad having Interlobe Dementia his condition was deteriorating fast and 2 other homes were unable to cope with this. This amazing place is Dads home until the day he leaves this mortal life. He has settled in well and
a year on the staff have been brilliant in solving any issues that have occurred. Mainly Dad leaving his items all around the home. Security is brilliant and a good ease knowing that he was safe and unable to escape unlike the previous home. The staff have good a understanding of Dad. I would recommend anyone that is looking to view here and they will have no hesitations on moving here.

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Review from Lyn R (Daughter of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Burlington Court Care Home for 4 years before she died. The staff were excellent, nothing was too much trouble and facilities were first class. I cannot recommend them enough.

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Review from Sally H (Sister-in-law of Resident) published on 13 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Sister-in-Law has been a resident of Burlington Court Care Home over the last 12 years until her peaceful death at 96 years in July.
The administration and the staff have all been caring and efficient and we as a family are enormously grateful for the 24-hour care that has been available.

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Review from Patricia D (Daughter of Resident) published on 18 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who was 91 entered this care home in February 2016, but unfortunately passed away in May 2016. However, during the time Mum was in Burlington Court she received excellent care from all members of staff. The rooms are pleasant and are kept immaculately clean by the cleaning staff. The kitchen
staff provides a varied selection of foods to a high standard, no ready meals here. My mother settled into the home very well, particularly as she was extremely reluctant to give up her home, having heard only the horror stories of care homes, but Burlington Court, in my opinion, sets a high standard, which few if any could beat. During the last few difficult days Mum was kept clean and comfortable, and looked after with dignity and compassion. It was a great comfort to know she was so well cared for during the last few weeks of her life. The staff also help relatives deal with their feelings when a family member enters into care. I have no hesitation in highly recommending this home.

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Review from Stuart M (Son of Resident) published on 14 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Burlington have been exceptional in their handling of my late fathers care. They treated him with dignity as an individual with feelings. They make an extremely hard job look very easy through their genuinely caring manner.

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Review from Valerie H (Daughter of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in this home for around 9 years. She has suffered from dementia all that time and lately it has been very severe until she passed away last week. I just want say that the staff there have always been very caring and have given me the reassurance that I needed to ensure she was being
well looked after. There have been bad times but the support of the staff has always been given with patience and understanding. Thank you to you all.

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Review from Margaret J (Daughter of Resident) published on 8 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came into Burlington Court 12 months ago when I could no longer manage his care at home.


I cannot rate the care he has received highly enough. Or the support I have received.


Most of the staff on his unit are the same staff who welcomed him in. Very unusual.


For the past 4 months

he has been bed-bound. He has been turned regularly and consequently has had no bed sores.


He is kept spotlessly clean and he is in a lovely room.


Now he is approaching the end of his life and he will do so in the same room with the same staff. There is policy of keeping residents rather than shipping them out to hospital.


A relatives room has been made available for me if I need it.


My father who is deaf and blind and has dementia has been treated with dignity and tenderness. I could not wish for better care.


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Review from Peter H (Son of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Burlington Court in July 2015 aged 99 years old, and almost blind, she was no longer able to look after herself. Since then, the family and caring staff have tended to mum's needs, and offered every encouragement. She is content and comfortable, and our worries are eased now that she
received 24 hour care. Recently, the home hosted a lovely party to celebrate mum's 100th birthday.

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Review from Sheila W (Daughter of Resident) published on 14 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to reside at Burlington Court in August of last year and didn't take long to settle in. Having lived in his own home until then the family wondered whether he would adjust to living in this type of community but he did. He was made to feel very welcome. The staff are wonderful, nothing
is too much trouble, they are all so cheerful and caring. In house entertainment is provided and he is taken out for lunches and afternoon tea which he enjoys. He regards Burlington as his home and it is a comfort to his family that he feels safe and happy there. We are so pleased we found this wonderful home for dad.

Reply from Tej Sehmi, Operations Manager at Burlington Court Care Home

Thank you for your kind message. It is a pleasure to have your father living here with us.


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Review from Julie L (Daughter of Resident) published on 18 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mother receives at Burlington Court and relieved to know that she is now safe after a difficult year. As I can only visit at the weekends I only see that situation which is obviously quieter than weekdays but I can view the photographs to see that she is starting to
join in the activities. The staff treat her kindly and with respect.

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Review from Dawn C (Friend of Resident) published on 8 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi there Manager and Staff Thank you so much for sending me your up
and coming events. Every time I visit The Burlington Residential Nursing Home I have so much fun joining in with the activity team. The way your staff look after, respect and entertain the residents is outstanding. Your dining room and the food that is served is hotel standard, the choice is very inviting and having eaten there on many occasions I can definitely recommend the menu so keep up the good work and I hope to see you soon.

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Review from Karen P (Daughter of Resident) published on 9 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum lived at Burlington Court for the last 18 months of her life, passing away peacefully surrounded by a team of dedicated, loving people who supported her and the family to the end. She was happy at Burlington Court, treated with dignity and came out of herself enjoying company and activities. I
closely monitored her time and the care provided watching and listening to staff interactions whenever I visited (at least weekly for half a day) I always felt she was treated as if a member of each member of staff's family. I was treated as if mum was the only person they were caring for they are an exceptional team.

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Review from Lynn F (Daughter of Resident) published on 26 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for at Burlington Court for the last seven months of his life. The staff are extremely well trained in dementia care and nothing was too much trouble for them. They treated dad with dignity care and compassion throughout his time there and supported the family with just as much care.
It meant so much to all of us to know he was safe and well cared for. Burlington staff are exceptional having experienced two other homes prior to dad joining them. I cant praise them enough for what they did for dad and the family.

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Current Review Score: 9.6 (9.614)

Overview of Review Score

The Review Score of 9.6 (9.614) out of 10 for Burlington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Burlington Court Care Home is calculated as follows: ( (158 Excellents x 5) + (51 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 218 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.931 Points relating to the number of positive Reviews for Burlington Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 registered maximum number of service users is 20.4. 19 Positive Reviews ÷ 20.4 = 0.931

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Adam

Adam Turvey

Job Title: Care home Manager

Joined: 2008

Adam started at Burlington in 2008 and is our registered care home Manager. He has a team of four unit Managers that work alongside him to uphold the high standards of service Burlington offers to residents living here.