Clanfield Residential Care Home

3 Toll Bar Road, Islip, Kettering NN14 3LH
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9.7 18 Reviews
  • Clanfield Residential Care Home, Kettering
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Care Provided by Clanfield Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Crossley Campbell Partnership
  • Person in charge
  • Paulette Crossley (Owner/Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Clanfield Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,120 – £1,225
    • Self-Funded Residential Dementia Care £1,120 – £1,225
    • RESPITE Self-Funded Residential Care £1,120 – £1,225
    • RESPITE Self-Funded Residential Dementia Care £1,120 – £1,225

  • Chiropody, hairdresser, newspapers etc. are classed as extras and are in addition to the room fees stated above.
    We operate with our fees being paid a month in advance for permanent residents, for respite or day care visits, billing follows a visit at the end of a month.
  • (these prices are only a guideline, please contact Clanfield Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is welcome everyday avoiding mealtimes where possible. Should a tour be required, please make arrangements with the office ahead of the visit to ensure a member of staff is free for this purpose.


  • Parking

  • Small carpark at the front of the building and limited street parking outside the front of the property along Toll Bar Road.


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Clanfield Residential Care Home Reviews (18)

9.7

Clanfield Residential Care Home has a Review Score of 9.7 (9.651) out of 10, based on 15 reviews in the last 2 years. Over all time Clanfield Residential Care Home has 18 reviews.

Overall Experience

  • 16
  • 1
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Date Published

18
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15
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Review from Judy F (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown to my father during his stay in Clanfield Residential Care Home was incredible. The staff treated him and us with dignity and love. The grounds are lovely as is the rural location.
We would highly recommend Clanfield Residential Care Home.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

Thank you for your lovely words and taking the time to leave a review. We hope all goes well and if we can offer any further support or guidance, please do get in touch.


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Review from Phil W (Son of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Clanfield in June 2022 after resisting the need for full time care, being fiercely independent all of her life. In no time at all she wondered why she hadn't made the move significantly earlier! She embraced life in Clanfield immediately. The carers are fantastic and she formed
great relationships with many of them sharing jokes and banter on a daily basis.
Nothing is ever too much trouble to the carers or management and mum was always offered autonomy in her stay there.
There's no time to be bored at Clanfield as morning and afternoon activities and shows are provided ranging from bingo to musicians.
If you have any concerns about how well your loved one will be cared for then Clanfield will put those concerns aside. The care is second to none!! I'd recommend this care home to any potential resident who want the freedom of choice in their decision making whilst staying in a residential care that feels like their cosy home.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

Thank you for your very kind words. It was our absolute pleasure and honour to have had your mother living with us at Clanfield. As you say, she embraced life here with us in our home, sharing her sense of fun and energy with us all, both fellow residents and staff. She will always be remembered by us all and is still missed very much.


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Review from Susan B (Daughter of Resident) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum put herself into Clanfield for respite care at the age of 99 years. She celebrated her 100th birthday with them and needed to stay through to end of life: a total of 6 and 1/2 months.
I found Mum's care to be exemplary for both her physical health and emotional well-being. Nothing was ever too
much trouble for the staff who were always available, approachable, informative and friendly. I experienced professionalism and love that always went the extra mile for everyone, including me.
Mum and I became part of the Clanfield family and I miss them all enormously. Thank you Clanfield for being there when Mum and I needed you most.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

Thank you for your beautiful review. We will always remember your mum and you will always be part of our family. The kettle is always on.


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Review from R G (Daughter of Resident) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was resident in Clanfield for the last five months of her life. She died 1st July 2023 at the age of 107 years. Those last months were made much easier by the care and attention Mother received from the carers and all the staff at the home. They also had time for my brother, who had been Mother's
carer for most of her last years and finally letting go was difficult. I would have no hesitation in recommending Clanfield to anyone looking for a care home.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

Thank you for your review. It was our complete honour and pleasure to have cared for your mother. It's fabulous to know that our care and support that also extended to your family, helped your brother during this period. We have all noted your mother's tip for longevity, 'A morning cuppa with a shot of brandy!'


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Review from Denise L (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Clanfield straight from hospital in October 2020 during Covid until she sadly passed away in November 2022. Clanfield had been recommended to us by several people.
It was one of the hardest decisions we as a family had to make as Mum didn't want to go in a home but we knew that we
could no longer give her the care that she needed. Mum did not make it easy for the staff in the beginning but they won her round and in the end, they became her family too. She was always treated with dignity and respect and the care she received was second to none. The staff kept us up to date with things and always made us feel welcome whenever we visited.
The family were all there when Mum passed away and when we thanked the staff for all the care that she received, this comment will stay with us forever. A member of staff whom Mum had become very close to said, and I quote "No, thank you, for letting us care for your mum".
We couldn't have asked for any more.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

Thank you for your review. It was our pleasure to have cared for your mum. She was a lovely lady with a great sense of humour. We are very proud of our staff and it is lovely when their hard work is acknowledged.


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Review from Joanna G (Daughter of Resident) published on 9 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Clanfield for a few months before he died and in that time the care and respect he was shown was outstanding. Nothing was too much trouble for the staff and my sister and I were updated regularly on his health. I would thoroughly recommend Clanfield to anyone looking for
care for an elderly relative.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

Thank you for your review. It was our upmost pleasure to have cared for your father.


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Review from R H (Grandson of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather was a resident at Clanfield for eight years and was the happiest and most relaxed he had ever been. At all times he was treated with dignity and respect and always given complete autonomy over his care. He was able to choose where he spent his time and eat his meals. If he chose to stay
in his room that was no problem. He loved all the staff and became very close to many of them. In my opinion, the care he received was outstanding in all respects. Nothing was ever too much trouble and there was always excellent communication from the management whenever there were any problems, that were always promptly resolved.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

It was our honour to have cared for your grandfather. He was a true gentleman. Over the eight years he left us with a very lasting impression and will continue to be missed at Clanfield. Thank you so much for your wonderful review.


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Review from Barry D (Son of Resident) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Clanfield for 18 happy months until she passed away there.
The care she received was fantastic, her medical needs were catered for, and she was treated as another human being, not just another old person to be looked after.
Clanfield always kept me up to date on Mum's health and
always welcomed me when I visited.
The day I took Mum to stay at Clanfield was one of the hardest days of my life, but as soon as we arrived members of staff met us outside, took Mum's hand, and said "how about a nice cup of tea." Mum walked in and never looked back, it was obvious to me at that point that Mum had gone to the right place.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

Such a lovely review, thank you. She was a pleasure to care for and we all miss her dearly at Clanfield. We do strive to create a family home environment and to help our residents, and their relatives, feel part of our family.


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Review from H S (Granddaughter of Resident) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has joined Clanfield on many occasions for day care. She thoroughly enjoyed each and every visit. The entertainment and staff are amazing and were more than welcoming to her. She was provided with lovely food and drinks on tap. As a family, we are very grateful for the times she spent
at Clanfield and for management for accommodating my grandma's needs.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

It is always a pleasure having your grandmother join us for day sessions. I am so pleased to hear she enjoys her time with us during her visits. Thank you.


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Review from Henry M (Respite Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Came here for a couple of weeks respite care. Staff were universally helpful, attentive, friendly and caring. Made many good friends I'll miss now I'm home. Food is all home-made and unbelievably good. Thank you so much for looking after me. If I need respite care again, I'll be back.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

I am so pleased to hear you enjoyed your time with us at Clanfield. It is wonderful to have such a positive review from the perspective of a someone who has directly experienced our care and our home. Thank you. We would be delighted to be there for you again in the future, should the need arise.


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Review from Debs F (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Clanfield for end of life care. I was with her for the whole time she was there and the conscientious, kind, caring staff looked after both my mum and myself with total and utter compassion and empathy.
I could not have wished for a better place for my mum to be during this time. Whilst
there I witnessed the highest standard of care and the environment was warm, friendly and more than comfortable. I wouldn’t hesitate to recommend Clanfield to anyone looking for a safe, clean environment for their loved ones.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

We pride ourselves on our End of Life Care. Your valued review reassures us we continue to provide the best support and care for all concerned at such a sensitive time. Thank you.


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Review from J B (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is receiving excellent care at Clanfield. The staff could not be more caring or kind. This is his second stay to reciprocate and recover from a fall and his care has been great across the board, I don’t think we could want more. Everywhere is very clean and comfortable and homely. Although it
is not modern this helps my dad feel more at home.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

It is wonderful to know we aid your father's recovery well as a result of our care. It is also fabulous to hear he feels at home within our environment as this is exactly what we do strive to be, a 'home from home'. Thank you.


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Review from Scott C (Son of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely staff at Clanfield. Mum was in a difficult period of her life during her time there, with temporary delirium and physical pain from her hips before she arrived there, but she was looked after brilliantly by the team. Always treated with care and respect by all members of staff, encouraged
to do her exercises (which was to Mum's benefit) and to spend time with other residents, which was helpful to her mental health. Would thoroughly recommend Clanfield to anyone looking for great care for their loved ones.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

Thank you. It was an absolute pleasure. It was great to be there for you all when it was needed. It's lovely to know our staff made a real difference.


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Review from Sarah S (Daughter of Resident) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mummy was a resident at Clanfield Residential Care Home for four years. I can honestly say that I/we as a family couldn't thank the staff and management enough for their outstanding care, commitment, love and dedication to all of the residents. My mummy had an incredible connection with so many of
the carers. They all brought Mummy through some very hard times with laughter, love and song and, as a family, our hearts can never repay the ladies and gentlemen that cared for her on a daily basis.
The meals were fantastic, always home-cooked with fresh vegetables, and they catered for all of Mummy's whims. There's always lots of fabulous, fun entertainment going on daily for residents to join in with if their mood is right. They organise fun days and family days, where we were able to have a fun in the stunning grounds (weather permitting) and if not, everyone could join in inside the beautiful 'home from home' interiors. Mummy's final years were all we could ask for.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

Thank you for such a heartwarming review. She was indeed a lovely lady who enjoyed fun and laughter and will always be remembered at Clanfield.


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Review from A F (Grandson of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Clanfield is out of touch with current standards. Person-centred care isn’t practised; it seems to be run to suit the management rather than the residents. It lacks investment in staff and facilities. Carers try their very best but not enough are employed to offer good quality care. Some speak without
respect and many agency staff are used. Food is poor, bedrooms are tatty with furniture falling apart and old smelly carpets. Residents’ quality of life is poor; most spend their days stuck in front of a TV. Nice gardens but not used, Nan only taken outside twice in a whole year. No activities are offered over weekends and more are needed in the week. As a visitor it feels unwelcoming, times are restricted and there’s nowhere to sit and talk with our relative. Dementia residents are left unsupervised to mix with the others which often causes problems, upset and distress for all. Owners/managers are defensive when challenged and suggestions for even basic improvements were repeatedly ignored.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

Thank you for the feedback, character limits prevent a fuller response. I would’ve preferred discussing the issues you raised during the 13 months your nan was in our care. As an independent care provider of 40 years, we’re proud of the care we provide as an openly dementia-friendly home. Our CQC report of 2022 rated GOOD, our NNC Monitoring Inspection report 08/2023, our 2023 Resident & Family Quality Audit all praised the open and the inclusive nature of our service, the level of our care, and support provided to our residents. Effective local authority funding would allow more cosmetic improvements, however, the reality of accepting local authority funded care, comes with many caveats. We’re not and never will be an exclusive non-inclusive care provider. Many, of our staff are long-serving and go the extra mile. We do use agency staff, as other providers do where required. We are proud of our staff. As always, we strive to improve. Thank you.


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Review from Geraldine R (Daughter of Resident) published on 17 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 97-year-old mum spent the last few months of her life in the care of the remarkable staff at Clanfield Residential Care Home. Understandably, Mum wanted to be at home but the staff there made her time the best it could be. They treated her with great kindness and as a family, we felt communication
with us was excellent and the family felt supported by the staff too. Thanks to all of you.

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Review from Judith E (Daughter of Resident) published on 4 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clanfield is a marvellous caring home for my Father who lives with advancing dementia. Nothing is too much trouble for the staff and they try every way to meet my Father’s needs, which at times can be challenging.
Earlier in the year, my Mother passed away at Clanfield and management put everything
in place to allow my parents to be together for her end of life. They were simply amazing.
The food served is always very appetising and wonderfully homemade. My Father always clears his plate and will have seconds! There is a plan in place for updating premises and even with the pandemic going on improvements are still happening.
I would have no hesitation at recommending Clanfield without hesitation to anyone looking for a Care Home.

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Review from Gail L (Daughter of Resident) published on 12 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been living at Clanfield for two years. They, and I, have found the level of care exemplary. They are surrounded by loving and caring professionals who provide a wonderful family atmosphere. My parents are valued, respected and treated with dignity at all times. They are encouraged to
join in daily activities and are stimulated by visiting entertainers such as singers, bands, etc. and even have a visit from Santa each year!
In warmer weather they enjoy sitting in the garden, eating meals there if they wish. Lovely, home-cooked meals and cakes are in always in abundance; birthday cakes are baked to celebrate each resident's special day.
Relatives are warmly invited and encouraged to take part in regular events, for example, the annual bonfire and fireworks party, and a fully inclusive Sports Day.
A very special home full of very special people.

Reply from Craig Campbell, Partner at Clanfield Residential Care Home

Thank you for your kind words. It is our aim to continuously strive to ensure that the care provided to our residents is of the highest order and meets their needs at all times.


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Current Review Score: 9.7 (9.651)

Overview of Review Score

The Review Score of 9.7 (9.651) out of 10 for Clanfield Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.651 for Clanfield Residential Care Home is calculated as follows: ( (143 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 175 Ratings = 4.651

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clanfield Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Clanfield Residential Care Home

What types of Care is Clanfield Residential Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clanfield Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Clanfield Residential Care Home have?

There are 20 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Clanfield Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clanfield Residential Care Home to the centre of Kettering?

7.4 mile(s) as the crow flies, distance by road may be significantly further.