Barchester Collingtree Park Care Home

110 Windingbrook Lane, Collingtree Park, Northampton NN4 0XN
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9.3 142 Reviews
  • Barchester Collingtree Park Care Home, Northampton
Collingtree Park is a residential care home in Northampton, with convenient access to the M1 for visitors. The home is set in the beautiful surroundings of Collingtree Park Golf Course and has leisure and shopping facilities nearby. The purpose-built home offers easy, modern and comfortable living, and landscaped gardens to the front and rear which are accessible to residents for fine-weather activities and outdoor socialising.

The bright reception area is the perfect spot to enjoy coffee with friends and family, and the beautiful dining room is a great place to savour the menu choices and fine dining experiences prepared by the Head Chef and kitchen team. Take a look at the virtual tour to see more.

Collingtree Park provides residential care and support for a variety of needs relating to ageing and dementia. The highly motivated team focuses on the individual needs of residents, with personal care plans for each resident and a range of activities with something of interest to everyone.

Family and friends are welcome to visit anytime and take part in regular relatives' meetings where all ideas and suggestions are enthusiastically received by the General Manager.

Collingtree Park offers respite care which can be pre-booked up to a year in advance. All rooms are fully furnished, with en-suite facilities, and the lounges and dining areas have doors opening onto the lovely gardens.

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Care Provided by Barchester Collingtree Park Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rosalyn James (General Manager)
  • Admission Criteria
    • Over 65
    • Ages 65+
  • Room Information
    • Single Rooms (73)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (28)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Barchester Collingtree Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,194

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Collingtree Park Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Collingtree Park Care Home Reviews (142)

Total of 142, showing 21-40
9.3

Barchester Collingtree Park Care Home has a Review Score of 9.3 (9.279) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Collingtree Park Care Home has 142 reviews.

Overall Experience

  • 100
  • 34
  • 6
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  • 0

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Review from F P (Sister of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been made to feel welcome when visiting my sister. All staff members have been pleasant and professional. I cannot comment on the activities as my sister has not joined in with any that I know of.

Reply from Tomasz Grabowski, General Manager at Barchester Collingtree Park Care Home

Thank you for your review, we really appreciate your positive comments with regard to the welcome you receive at Collingtree Park, I will be sure to share them with the team. We have a new activities team starting in early February whose focus will be on providing person-centred activities, I've no doubt they will be able to find something that enriches your sister's life within our home.


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Review from S R (Daughter of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum came to visit Collingtree Park Care Home, she has been treated with care and kindness. The facilities are generally very good. It is a shame that the food is not of a particularly good standard and is the issue my mum talks about most. It is often served cold when it should be hot and is
not always cooked very well. The manager is very approachable and always visible and values the opinions of the residents.

Reply from Tomasz Grabowski, General Manager at Barchester Collingtree Park Care Home

Thank you for your review, we strive to provide the very best care and standards of living at Collingtree Park. I welcome your honest feedback with regard to the meals and will raise your concerns with the hospitality team to ensure improvements are made. Our new chef is now on board and we have an additional hostess joining in February, please allow me to introduce you on your next visit.


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Review from Vivien H (Daughter of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Basically very happy with the care. Mum and Dad receive a lot of help-both needing the hoist or the complete hoist to move from chair to chair or bed. Both seem happy, the food is excellent and the carers are very kind but very busy. Communication between myself and the carers is excellent. It's a very
friendly and secure environment. The only slight issue is the lack of activities.

Reply from Tomasz Grabowski, General Manager at Barchester Collingtree Park Care Home

Thank you very much for your kind words and review. The team are focused on providing the best possible care and we appreciate your feedback, your parents are a delight to care for.


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Review from E W (Daughter of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are warm and very friendly. They treat my parents with respect and are very kind. The food is lovely, my father really enjoys his food which always looks lovely. There is a hood variety of foods, it all looks home-cooked and nourishing. They have good access to GP and medical care.

Reply from Tomasz Grabowski, General Manager at Barchester Collingtree Park Care Home

Thank you for taking the time to review our home, your wonderful comments will be shared with the team at Collingtree Park. Receiving positive feedback is so rewarding.


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Review from R G (Son of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring and hardworking staff. Nothing too much trouble.

Reply from Tomasz Grabowski, General Manager at Barchester Collingtree Park Care Home

Thank you so much for taking the time to review the home. I will share your kind words with the team, it is always heartwarming to hear that our team meet expectations.


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Review from J G (Resident) assisted by family/friend published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming pleasant home with a lovely garden and surroundings. Excellent carers and staff, treated with dignity and compassion. Spacious rooms although dated! Food is excellent, varied and plentiful. Feel secure and settled to date,

Reply from Tomasz Grabowski, General Manager at Barchester Collingtree Park Care Home

Thank you for your kind review, we are happy to see you settled in so well. I will pass the feedback on to the relevant departments.


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Review from Mark S (Son of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father required a period of respite following a fall at home where he had been living for the last 52 years. The staff at Collingtree Park Care Home understood his position and made him feel very welcome, so much so that he decided to stay permanently. All the staff and management are visible and
approachable and I'm delighted to see dad settled and comfortable. He enjoys the interaction and activity provided. He tells me the food is very acceptable which is a compliment in itself. The premises are always clean and fresh smelling, overall I'm very happy with our choice.

Reply from Tomasz Grabowski, General Manager at Barchester Collingtree Park Care Home

Thank you for your kind words, it is an absolute pleasure to be able to support your father, we are extremely happy to see that he settled in so well.


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Review from Kate W (Daughter of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough at Collingtree, specifically the lovely admin assistant who answered the phone. I rang very distressedly, needing emergency respite care for my dad. I had been thrown into finding a suitable care home at short notice and had no idea how to go about it. The lady I spoke
to was so understanding and compassionate and instantly put my mind at rest. She explained how the admission process worked, rang me regularly to check on our situation and generally went over and above to support me through a tricky few weeks. Amazing service.

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Review from P B (Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the resident ambassador for the home and have lived here over the last year and a half. I am so pleased with the new management and the activities alongside the food have been great! The care is just fantastic.

Reply from Jessica Pateman, General Manager at Barchester Collingtree Park Care Home

Thank you for your kind review and for appreciating our customer service.


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Review from A F (Daughter of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum always looks forward to having her holiday breaks at Collingtree. She feels that she will be well taken care of and have company which is so important to her. The staff are all very kind and friendly, she knows most of them by name which is a sign that they really do stay in their roles for many
years. The food is a highlight as are the varied activities.

Reply from Jessica Pateman, General Manager at Barchester Collingtree Park Care Home

Thank you very much for your kind words and we are glad that mum enjoyed her stay!


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Review from J T (Son-in-law of Resident) published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy. Good ambience in the home, very friendly and helpful staff. Our peace of mind knowing mum is being looked after 24/7

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you for taking the time to review the home and for your feedback which I will pass on to the team, it is an absolute pleasure for us to be able to care for your Mother-in-law.


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Review from Mike H (Day Care) published on 10 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a friendly place to come when we visit Barchester Collingtree Park Care Home.
Fantastic reception - somewhere I would strongly recommend my family and friends to stay.
Looking forward to coming here to meet the staff and residents of Collingtree.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for taking the time to review the home. I will share your feedback with the team and look forward to seeing you soon.


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Review from T C (Son of Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed in Collingtree Park for a fortnight of respite care due to the onset of Dementia in December 2019. It turned out the home took her on full time. I do not think my mother was as easy to look after as first thought, and I have only got praise for all the members of staff who coped
with her through 2020. Everyone always showed kindness, and even with the stress of Covid, in work and at home, were always welcoming on the few visit days allowed. I would happily recommend anyone to look around the house, and while I hope I never need to be in a home, I would be very happy at Collingtree.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for taking the time to review the home. I will share your kind words with the team. It was an absolute pleasure for us to be able to care for your mother here at Collingtree Park.


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Review from J S (Husband of Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was in Collingtree for respite care to allow me a break. I have used Collingtree for 10 years and have never had any issues. I would recommend this care home to anyone requiring respite or permanent residency.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for taking the time to review the home, we are so pleased we could support with respite care for your wife, it was an absolute pleasure having her stay with us again.


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Review from Lucy S (Daughter of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is suffering with dementia and had to move into Collingtree Park in March 2021 due to her worsening condition. Every member of staff we have encountered (either over the phone or during our visits) has been caring and professional. I was expecting the transition for mum to be extremely difficult
but thanks to the care and professionalism of the team at Collingtree it has been quite the opposite. The team understands the emotions involved for relatives of new residents and have been extremely supportive towards myself and my sister. They have made a real effort to get to know mum as an individual and are always trying to engage her in activities that she will enjoy. We have been very impressed with everyone at Collingtree Park.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for taking the time to review the home and care for your mother and for the wonderful feedback which I will share with the team, it is an absolute pleasure and privilege for us to be able to care for your mother here at Collingtree Park.


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Review from Lisa G (Daughter of Resident) published on 27 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into hospital for an operation on Tuesday, but unfortunately, I was in isolation and was therefore unable to take her.
This was very difficult for me, but I was really pleased that a member of staff from Memory Lane escorted her and stayed with her throughout what could have been a traumatic
day. This staff member is amazing at her job, with a natural caring way. She is an absolute asset to Barchester. She has developed a wonderful relationship with my mum and I'm sure it was a great comfort to have her with her, as it was for me to know my mum was in such good hands.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for taking time to review the service and your kind words, we were more than happy to support your mum at her appointment. I will ensure these kind words are passed onto our Senior Carer in person.


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Review from J H (Son of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit with my sister to view Collingtree, I have had nothing but positive experiences and I am very happy both with the level of care and the home itself. The staff are all very accommodating and friendly. Altogether, an excellent place.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for taking the time to review the home and for your kind words which I will share with the team. It is an absolute pleasure for us to support your dad and the family at Collingtree Park.


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Review from A A (Son of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff have been pleasant and caring despite some difficulties experienced during my father's stay.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you very much for taking the time to review the home and for your feedback, we are glad we were able to support you through this difficult time.


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Review from Joyce M (Wife of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say my husband has a good time here and is well looked after by all the staff.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you very much for taking the time to review the home, we are so pleased that your husband enjoyed his stay with us it was a pleasure to have him with us.


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Review from A T (Daughter of Resident) published on 23 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very caring. Mum has said that unfortunately, the food is not hot and that sometimes the portions are rather small or very interesting, however, the soup is always lovely.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for taking the time to review the home and for your comments, we welcome and value all feedback so it can help to improve the service we provide.


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Current Review Score: 9.3 (9.279)

Overview of Review Score

The Review Score of 9.3 (9.279) out of 10 for Barchester Collingtree Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.279 for Barchester Collingtree Park Care Home is calculated as follows: ( (108 Excellents x 5) + (86 Goods x 4) + (35 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 233 Ratings = 4.279

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Collingtree Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (10)

Rosalyn

Rosalyn James

Job Title: General Manager

Joined: 2023

Hi, my name is Roz and I am the General Manager here at Collingtree Park Care Home.


I am a registered nurse, qualifying from Sheffield University in 2013. I have worked in a variety of clinical settings including surgical care, Intensive Care Units and A&E. The last 3 years I have spent in care home management where I developed my skills as a leader in the social care sector. I joined Barchester earlier this year as a Clinical Development Nurse, working regionally with nursing and residential teams coaching and teaching departments to always achieve the best care for our residents.


I am very passionate about providing a quality experience for our residents and their families. I pride myself on working to a high level of clinical expertise and helping my team to deliver the best care. We promote person-centred care, ensuring our residents are happy and fulfilled during their time with us.


I am committed to delivering an excellent service, which residents will be proud to call home.


Nicola

Nicola Foyle

Job Title: Deputy Manager

Joined: 2024

Hello, my name is Nicola and I'm the Deputy Manager here at Collingtree Park Care Home. I have worked in health and social care for over 20 years within various settings however, Dementia and Elderly care is my passion. I have been a care home trainer for 15 years and recognise the importance of staff continued learning and development. Ensuring our staff deliver a high standard of Person-centered care to our residents at all times is my priority.


Alison

Alison Turner

Job Title: Home Administrator

Joined: 2024

Hello, my name is Alison and I'm the Home Administrator here at Collingtree Park.


Debbie

Debbie Willetts

Job Title: Head of Unit

Joined: 2000

Hello, my name is Debbie and I'm the Head of Unit for our Memory Lane Community here at Collingtree Park. I have had the pleasure of working within the home and caring for our residents here for 25 years. Dementia care is my passion, part of my role is to ensure our residents living with dementia continue to have purpose and fulfilment in their everyday lives. I'm extremely proud of the personalised care our staff deliver, seeing the happiness it brings to residents is priceless.


Pamela

Pamela Bailey

Job Title: Resident Ambassador

Hello. I'm Pamela, the Resident Ambassador at Collingtree Park. I was chosen by other residents to represent them and pass on their comments to management. I enjoy this responsibility and attend all the Residents' Meetings.


Jennifer

Jennifer Briggs

Job Title: Head Chef

Joined: 2023

Hello, I’m Jennifer the Head Chef at Collingtree Park care home. I have been in the Care Home sector for the past 3 years and working in hospitality for 27 years. I enjoy cooking, entertaining and hospitality and have had the opportunity to travel the world with my job. Cooking is a real passion of mine and being able to make and refine dishes to suit different tastes and needs.


My day involves speaking to the residents and finding out their favourite foods and recreating all their happiest memories. Food nutrition is a very important part of the day in a care home and it’s essential to get it right. It gives me great pleasure to see the joy on our resident's faces as they enjoy our cuisine. The kitchen team love to share ideas to constantly keep up with the latest trends to produce some appetising dishes. Getting the right balance is a must! One of my specialities is homemade sweets and treats and I like to express this every day on our morning and afternoon tea trolley.


Martin

Martin Tilly-Reed

Job Title: Activities Coordinator

Joined: 2024

Hello, my name is Martin, welcome to our ‘Life’ at Collingtree Park Care Home page.


Hello, my name is Martin, welcome to our ‘Life’ at Collingtree Park Care Home page where you'll find regular updates on all we've been doing, including the events we have planned.


My role is to ensure that our activities, outings and the entertainment we provide is stimulating and inclusive of all our residents no matter their challenges. It is important to me that our weekly calendar offers enriching experiences with music from live entertainers, visits to various locations outside the home, as well as arts and crafts tailored to individual abilities.


Getting to know our residents better is so important, and through regular family and friends’ meetings we can gain a greater understanding of their loved ones' interests and life prior to joining Collingtree Park that will make for a richer activities program to be developed.


I look forward to getting to know you, and your loved ones.


We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please click here to contact the activities team direct. New entertainers and community links are always welcome.


Midhun

Midhun Gomez

Job Title: Admin/Reception

Joined: 2024

Hello, my name is Midhun and I'm the receptionist and administrative assistant here at Collingtree Park.


Tamara

Tamara Mano

Job Title: Second Chef

Joined: 2018

Hello. I am Tamara, Second Chef at Collingtree Park. I have always loved cooking for myself and have developed my career in food since coming from Greece to the UK.


Collingtree Park feels like a big family - I cook with love, as I would for my own family. I research recipes online and try them at home to get them just right for our residents. I like cooking main courses, making them attractive, hearty and full of flavour. I am already working on menus for next season.


I can adapt any of my recipes for people with allergies or swallowing difficulties, so they can enjoy the same flavours as everyone else.


I also make cakes and other treats for birthdays and events.


Simon

Simon Varadi

Job Title: Maintenance Manager

Hello. I am Simon. I joined the Collingtree Park team as a Maintenance Assistant in 2014 and was soon promoted to Head of Maintenance. My main responsibility is to keep the home in full working order. I ensure the décor, furniture and equipment are always attractive, comfortable and safe. I carry out inspections and safety drills to comply with Barchester and statutory policies for equipment and the whole home environment. I manage the maintenance and gardening team and liaise with external contractors. I support residents and families in personalising their bedrooms by putting up pictures and arranging furniture, especially for new residents. In my spare time, I enjoy watching and playing football, swimming and cycling.