Barchester Collingtree Park Care Home

110 Windingbrook Lane, Collingtree Park, Northampton NN4 0XN
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9.3 142 Reviews
  • Barchester Collingtree Park Care Home, Northampton
Collingtree Park is a residential care home in Northampton, with convenient access to the M1 for visitors. The home is set in the beautiful surroundings of Collingtree Park Golf Course and has leisure and shopping facilities nearby. The purpose-built home offers easy, modern and comfortable living, and landscaped gardens to the front and rear which are accessible to residents for fine-weather activities and outdoor socialising.

The bright reception area is the perfect spot to enjoy coffee with friends and family, and the beautiful dining room is a great place to savour the menu choices and fine dining experiences prepared by the Head Chef and kitchen team. Take a look at the virtual tour to see more.

Collingtree Park provides residential care and support for a variety of needs relating to ageing and dementia. The highly motivated team focuses on the individual needs of residents, with personal care plans for each resident and a range of activities with something of interest to everyone.

Family and friends are welcome to visit anytime and take part in regular relatives' meetings where all ideas and suggestions are enthusiastically received by the General Manager.

Collingtree Park offers respite care which can be pre-booked up to a year in advance. All rooms are fully furnished, with en-suite facilities, and the lounges and dining areas have doors opening onto the lovely gardens.

Care Provided by Barchester Collingtree Park Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rosalyn James (General Manager)
  • Admission Criteria
    • Over 65
    • Ages 65+
  • Room Information
    • Single Rooms (73)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (28)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Barchester Collingtree Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,194
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.


  • (these prices are only a guideline, please contact Barchester Collingtree Park Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Collingtree Park Care Home Reviews (142)

Total of 142, showing 61-80
9.3

Barchester Collingtree Park Care Home has a Review Score of 9.3 (9.279) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Collingtree Park Care Home has 142 reviews.

Overall Experience

  • 100
  • 34
  • 6
  • 2
  • 0

Date Published

142
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Overall Experience  Overall Experience 5.0 out of 5

To me, one of the most impressive features of Collingtree Park is the whole culture and stability of the staff. The same staff I met when my mother moved into the home three years ago were there at her bedside when she passed away. For dementia sufferers, this stability is so important. Care is given
with genuine compassion. Staff befriend the residents and get to know their idiosyncrasies and preferences. The food is excellent and plentiful. The home is clean, spacious and very friendly. Management are accessible and keen to listen. Naturally, it is not a cheap option but it does represent true value for a loved one as they near the twilight of their life.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

We can't thank you enough for your review and kind words, it has been an absolute privilege for us to have been able to care for your mother and be part of her life in her later years.


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Overall Experience  Overall Experience 4.0 out of 5

When my husband was admitted as an emergency referral, the staff were wonderful and couldn't have been kinder or more caring.
As his stay progressed, we hit problems. He needs to get outside and that rarely happened. He paced the corridors so much that he lost a lot of weight and got blisters on his
feet. When he left the home, he had run out of several important medications which they said they would get.

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Overall Experience  Overall Experience 5.0 out of 5

I have been here for 6-months, and from the initial contact, I was impressed with the professionalism, but the proof of the pudding has been beyond my expectations. From the manager to the carers, housekeeping, and catering staff, no matter how busy they are there’s always a smile and time for ‘just
me’. How rare is that?
When I first decided it was time to “put myself” into a care home I was worried I’d become 'institutionalised'. Not a bit of it. It’s the best decision I have made since saying yes when my late husband proposed.
What more can I say? No, I won’t say I’m happy, because my husband isn’t here, but I will say I am more than content, and how lucky I am to be here at Collingtree.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

We can't thank you enough for your kind words; they really are quite overwhelming. I speak from us all when I say that it is an absolute pleasure and privilege that you have chosen Collingtree, you are very much part of the home.


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Overall Experience  Overall Experience 5.0 out of 5

My husband comes to Colingtree Park for respite and also keeps in touch with everyone by coming and having his hair cut every couple of months. The staff are all very helpful and friendly and the accommodation is excellent. Always a friendly welcome as soon as you walk through the door.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Many thanks for you kind words, we look forward to seeing you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

Management and staff are kind and caring, bless them. So helpful, giving care with dignity.
God bless them, an honour to meet them.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for your kind words, it was an absolute pleasure for us all to have been able to know and care for your friend, and an honour for us all too.


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Overall Experience  Overall Experience 5.0 out of 5

Looking for a home suitable for a loved one is such a difficult and emotional decision. However, I would not hesitate in recommending Collingtree Park to anyone. My father-in-law resided at the home for just over seven years. The staff got to know him really well in order to give him the best/most
appropriate care they could. As a family, we were welcome at any time and had great working relationships with the staff. My father-in-law's care was as personalised as possible and he thrived in the home due to the care and attention he was paid. He was a man that always enjoyed food and this continued whilst at Collingtree Park. There was never a complaint made by him about the quality or quantity offered to him. Something that impressed us further in terms of the food was the way the food was presented, even when it was necessary to puree it in order that he could eat. Again - care and attention throughout. As a family, we were never in any doubt that he was safe and looked after.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

We can’t thank you enough for your kind words and the support you gave the home over the years that your father in law was living here. It has been an absolute pleasure and privilege to have been able to care for him. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Mum came in for a week of respite care and a chance to convalesce. The staff were absolutely fantastic, so kind and caring and made mum feel really at home. She said the food was wonderful and it was like being on holiday having a cooked breakfast every morning. We could not fault the service and care
received and sending mum home with an afternoon tea hamper was such a lovely end to the week. She said she will definitely come back.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for your review and kind words, it was an absolute pleasure having mum stay with us and so glad she enjoyed her stay.


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Overall Experience  Overall Experience 4.0 out of 5

From two weeks respite care to full-time care, we have found the time, trouble and understanding from every member of staff have been exemplary. The home is welcoming and friendly and genuinely caring. We are not happy that Mother has had to go into full-time care, but we are extremely happy that we
ended up at Collingtree. The support we have received so far has been brilliant.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for your kind words, we understand how difficult it can be to make that decision for a loved one to go into fulltime care and are pleased we were able to support you during this period. It is an absolute pleasure to be able to care for your mother-in-law and glad she has settled in so well.


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Overall Experience  Overall Experience 4.0 out of 5

My mother seems very happy. Her needs are being met. Her skin and hair always look good and she is comfortable. Staff respond promptly and effectively to any issues raised. Whilst my mother has limited mobility (needs assistance and unable to move independently) and Alzheimer's, she is encouraged to
voice her wishes. Would like more activities to be regularly undertaken.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Many thanks for your review and your kind words regarding care. It is an absolute pleasure to be able to care for your mum. On your next visit we would be more than happy to discuss with you all the activities that mum gets involved in which she thoroughly enjoys participating in.


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Overall Experience  Overall Experience 3.0 out of 5

Mum thought the staff were professional and friendly but would have liked more activities. She says she felt "invisible" at times. However, I do know that she is a very quiet person and never brings attention to herself. Needs a lot of encouragement, has no confidence.

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Overall Experience  Overall Experience 5.0 out of 5

Was a delight to go into such a lovely welcoming care home. Staff so very friendly and caring and nothing too much trouble. My Mother felt very at home, lovely gardens, lounges and staff so kind. She is looking forward to the next booking we have made for December 2019.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for your kind words, it was an absolute pleasure to look after mum and we look forward to seeing her in December.


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Overall Experience  Overall Experience 5.0 out of 5

Everything was prepared and organised for visit and the first day in the home. It gave us all confidence that my father-in-law would be well looked after.
Staff were super and my father-in-law enjoyed his time at the home.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you very much for your kind words. We are so pleased that your father-in-law enjoyed his stay, we look forward to seeing you all for future respite visits.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Collingtree for six weeks now having moved from another care home. It has been a revelation to see how good a home can be in comparison to where she was before. She is extremely well cared for by lovely staff. She is comfortable, relaxed and happy with her room and the outlook.
She finds the food very good, loves the gardens and the dining room and lounge that are very pleasant rooms. We are very happy to see her so well settled already.

Reply from Tracey Snook, Administration at Barchester Collingtree Park Care Home

Thank you for your review, we are thrilled mum is happy and settling into her new home, enjoying the beautiful gardens we have.


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Overall Experience  Overall Experience 5.0 out of 5

Big breakfast - very good. Excellent breakfast enjoyed by all.

Reply from Tracey Snook, Administration at Barchester Collingtree Park Care Home

Thank you for your review and for coming to the Big Breakfast, please come join us again!


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Overall Experience  Overall Experience 5.0 out of 5

Enjoyed the food. The carers were very kind. I was happy to mostly stay in my room and watch TV (as I do at home)
This is my third visit and each time I was looked after very well.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Many thanks for your kind words, it's always a pleasure to welcome you to the home and look forward to seeing you both in the future.


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Overall Experience  Overall Experience 5.0 out of 5

The recent stay was my husband's second time in Collingtree and he was welcomed back readily with staff pleased to see him. The standard all round was excellent. He was eager to go on an outing and this was possible. Two deep baths in the home another highlight. Hoping to revisit in February 2020.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for your kind review, it was an absolute pleasure having him to stay again, looking forward to seeing you both for another visit.


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Overall Experience  Overall Experience 5.0 out of 5

My husband had a weeks respite in Collingtree Park Care Home. He was happy with everything, apart from the bed, as he sleeps in a recliner chair at home. Mu husband likes to be out in the garden when possible and talking to people. Also, he prefers all his meals in the dining room. Staff were very caring.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Many thanks for your kind review, it was an absolute pleasure to be able to care for your husband on respite care. We are glad he enjoyed the garden so much and also was a great help with our gardening club.


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Overall Experience  Overall Experience 5.0 out of 5

During the past two and a half years, our Aunt received an excellent standard of care at Collingtree Park Care Home. Prior to this, we had been dealing with a very challenging time due to our Aunt’s health care needs, especially surrounding her early onset dementia. Within a very short time however,
it became obvious from the standard of care at Collingtree Park Care Home that they were very well equipped to deal with all aspects of her care. One of the most reassuring aspects was the alleviation of our Aunt’s severe anxiety. Members of the family and friends visiting observed this within one month. Every member of staff at Collingtree cared for our Aunt with true kindness and professionalism. Communication at all times between the staff and the family was excellent and we found this very reassuring. For two and a half years until our Aunt’s peaceful passing at the Home, the care was of an excellent standard at all times and, as a family, we would highly recommend Collingtree Park Care Home.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for your kind review, it was an absolute pleasure and a privilege for us all to have been involved in the care of your Aunt here at Collingtree Park.


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Overall Experience  Overall Experience 5.0 out of 5

My parents have special needs as they are both deaf, my father also has walking difficulties. Collingtree Park provides the most amazing care, they are thoughtful and really understand the needs of my parents, but also of the family, The whole team at Collingtree Park always go the extra mile, which
makes the whole experience so special.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you so much for your kind review, it is an absolute pleasure and privilege to be able to care for your parents and we are so glad they are happy in their new home.


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Overall Experience  Overall Experience 5.0 out of 5

At my initial viewing of the home my needs were noted and subsequently acted upon to the letter. From beginning to end in care at this facility I was made to feel safe, warm, well fed and respected.

Reply from Natalie Norman, General Manager at Barchester Collingtree Park Care Home

Thank you very much for your kind words, it was an absolute pleasure to be able to welcome you to the home and we hope to welcome you again soon.


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Current Review Score: 9.3 (9.279)

Overview of Review Score

The Review Score of 9.3 (9.279) out of 10 for Barchester Collingtree Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.279 for Barchester Collingtree Park Care Home is calculated as follows: ( (108 Excellents x 5) + (86 Goods x 4) + (35 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 233 Ratings = 4.279

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Collingtree Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (10)

Rosalyn

Rosalyn James

Job Title: General Manager

Joined: 2023

Hi, my name is Roz and I am the General Manager here at Collingtree Park Care Home.


I am a registered nurse, qualifying from Sheffield University in 2013. I have worked in a variety of clinical settings including surgical care, Intensive Care Units and A&E. The last 3 years I have spent in care home management where I developed my skills as a leader in the social care sector. I joined Barchester earlier this year as a Clinical Development Nurse, working regionally with nursing and residential teams coaching and teaching departments to always achieve the best care for our residents.


I am very passionate about providing a quality experience for our residents and their families. I pride myself on working to a high level of clinical expertise and helping my team to deliver the best care. We promote person-centred care, ensuring our residents are happy and fulfilled during their time with us.


I am committed to delivering an excellent service, which residents will be proud to call home.


Nicola

Nicola Foyle

Job Title: Deputy Manager

Joined: 2024

Hello, my name is Nicola and I'm the Deputy Manager here at Collingtree Park Care Home. I have worked in health and social care for over 20 years within various settings however, Dementia and Elderly care is my passion. I have been a care home trainer for 15 years and recognise the importance of staff continued learning and development. Ensuring our staff deliver a high standard of Person-centered care to our residents at all times is my priority.


Alison

Alison Turner

Job Title: Home Administrator

Joined: 2024

Hello, my name is Alison and I'm the Home Administrator here at Collingtree Park.


Debbie

Debbie Willetts

Job Title: Head of Unit

Joined: 2000

Hello, my name is Debbie and I'm the Head of Unit for our Memory Lane Community here at Collingtree Park. I have had the pleasure of working within the home and caring for our residents here for 25 years. Dementia care is my passion, part of my role is to ensure our residents living with dementia continue to have purpose and fulfilment in their everyday lives. I'm extremely proud of the personalised care our staff deliver, seeing the happiness it brings to residents is priceless.


Pamela

Pamela Bailey

Job Title: Resident Ambassador

Hello. I'm Pamela, the Resident Ambassador at Collingtree Park. I was chosen by other residents to represent them and pass on their comments to management. I enjoy this responsibility and attend all the Residents' Meetings.


Jennifer

Jennifer Briggs

Job Title: Head Chef

Joined: 2023

Hello, I’m Jennifer the Head Chef at Collingtree Park care home. I have been in the Care Home sector for the past 3 years and working in hospitality for 27 years. I enjoy cooking, entertaining and hospitality and have had the opportunity to travel the world with my job. Cooking is a real passion of mine and being able to make and refine dishes to suit different tastes and needs.


My day involves speaking to the residents and finding out their favourite foods and recreating all their happiest memories. Food nutrition is a very important part of the day in a care home and it’s essential to get it right. It gives me great pleasure to see the joy on our resident's faces as they enjoy our cuisine. The kitchen team love to share ideas to constantly keep up with the latest trends to produce some appetising dishes. Getting the right balance is a must! One of my specialities is homemade sweets and treats and I like to express this every day on our morning and afternoon tea trolley.


Martin

Martin Tilly-Reed

Job Title: Activities Coordinator

Joined: 2024

Hello, my name is Martin, welcome to our ‘Life’ at Collingtree Park Care Home page.


Hello, my name is Martin, welcome to our ‘Life’ at Collingtree Park Care Home page where you'll find regular updates on all we've been doing, including the events we have planned.


My role is to ensure that our activities, outings and the entertainment we provide is stimulating and inclusive of all our residents no matter their challenges. It is important to me that our weekly calendar offers enriching experiences with music from live entertainers, visits to various locations outside the home, as well as arts and crafts tailored to individual abilities.


Getting to know our residents better is so important, and through regular family and friends’ meetings we can gain a greater understanding of their loved ones' interests and life prior to joining Collingtree Park that will make for a richer activities program to be developed.


I look forward to getting to know you, and your loved ones.


We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please click here to contact the activities team direct. New entertainers and community links are always welcome.


Midhun

Midhun Gomez

Job Title: Admin/Reception

Joined: 2024

Hello, my name is Midhun and I'm the receptionist and administrative assistant here at Collingtree Park.


Tamara

Tamara Mano

Job Title: Second Chef

Joined: 2018

Hello. I am Tamara, Second Chef at Collingtree Park. I have always loved cooking for myself and have developed my career in food since coming from Greece to the UK.


Collingtree Park feels like a big family - I cook with love, as I would for my own family. I research recipes online and try them at home to get them just right for our residents. I like cooking main courses, making them attractive, hearty and full of flavour. I am already working on menus for next season.


I can adapt any of my recipes for people with allergies or swallowing difficulties, so they can enjoy the same flavours as everyone else.


I also make cakes and other treats for birthdays and events.


Simon

Simon Varadi

Job Title: Maintenance Manager

Hello. I am Simon. I joined the Collingtree Park team as a Maintenance Assistant in 2014 and was soon promoted to Head of Maintenance. My main responsibility is to keep the home in full working order. I ensure the décor, furniture and equipment are always attractive, comfortable and safe. I carry out inspections and safety drills to comply with Barchester and statutory policies for equipment and the whole home environment. I manage the maintenance and gardening team and liaise with external contractors. I support residents and families in personalising their bedrooms by putting up pictures and arranging furniture, especially for new residents. In my spare time, I enjoy watching and playing football, swimming and cycling.