Freestones Residential Care Home

85 Finedon Road, Irthlingborough, Wellingborough NN9 5TY
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9.5 30 Reviews
  • Freestones Residential Care Home, Wellingborough
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Care Provided by Freestones Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Sheltered Housing

Good to Know

  • Owner
  • Claire Davidson and Karl Davidson
  • Person in charge
  • Claire Davidson (Proprietor/Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Funding & Fees Guide for Freestones Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Freestones Residential Care Home Reviews (30)

Total of 30, showing 1-20
9.5

Freestones Residential Care Home has a Review Score of 9.5 (9.517) out of 10, based on 7 reviews in the last 2 years. Over all time Freestones Residential Care Home has 30 reviews.

Overall Experience

  • 24
  • 6
  • 0
  • 0
  • 0

Date Published

30
0
3
7
23

Review from J W (Respite Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff very caring, very friendly, and very helpful. I would thoroughly recommend Freestones to anyone needing a Residential Care Home. When I need a care home permanently or respite this is where I am coming. I only stayed a week, but it was very cosy with a great atmosphere.

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Review from Christine B (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moved Mum to Freestones Care Home after not being happy in her previous one. In just a week there has been a major change in her. She is now happy, eating, feeding herself and drinking. The care home owner and all her staff are truly amazing. The home feels very welcoming and Mum is now a person. Thank
you so much to everyone, you have all made a huge difference to her happiness and quality of life. I wish I had found the home years ago. The food looks amazing, my husband would love a dinner invite as it looks like good home-cooked food. Thank you again to everyone.

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Review from Amanda W (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Freestones were wonderful - genuinely caring, and interested in my mum beyond merely looking after her wellbeing. They were also warm and engaging towards me and other family members whenever we came to visit. Although Mum had Alzheimer's I could tell she was happy there, referring to it
as 'my home'. She also particularly loved the food! The final weeks were handled very sensitively by the staff and management, something which was of great comfort to my family. I cannot praise them highly enough for the way they looked after her during her last 18 months, and for providing such a lovely, supportive environment.

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Review from Ray B (Son of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly caring staff, went above and beyond their duties to make my mother's stay as enjoyable and comfortable as possible, nothing was too much trouble and made me and the rest of my family feel reassured that our mother was in very safe and caring hands.

Reply from Claire Davidson, Registered Manager at Freestones Residential Care Home

Thank you for your kind words, so happy to have your mum with us, she was a lovely lady.


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Review from John B (Son of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's time at Freestones was without doubt a happy one. The staff looked after her as though she were a family member. They were attentive to all her needs to the very end, and they made her feel safe comfortable, and above all, loved. We can’t thank them enough.

Reply from Claire Davidson, Registered Manager at Freestones Residential Care Home

We will really miss your mum, such a lovely lady. Thank you for your kind words.


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Review from Alison C (Daughter of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a tough decision to put my mum into a care home when her dementia worsened but the team at Freestones immediately put our minds at rest. They are incredibly supportive, caring, professional and showed my mum great dignity in the weeks until her passing in July 2023. I cannot recommend the home
enough.

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Review from Juliana R (Regular Volunteer) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a volunteer, I provide praise and worship services for the residents and visit them. The carers are very helpful in assisting the residents who wish to attend the praising service and joyfully join in to encourage the residents to sing. My experience is that the residents and carers thoroughly enjoy
it, and the activity assists in their well-being. I would normally visit three times a week, but have recently moved to Birmingham and will really miss the beautiful people at the care home.

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Review from S C (Daughter of Resident) published on 21 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived with the manager and her team for the last year. The care and empathy shown by all is second to none and the help, assistance and persistence in obtaining the right NHS care when needed has been fantastic. All in all, we as a family, feel that Mum is in very safe and caring hands with
any concerns quickly communicated to us. Thanks to all at Freestones Residential Care Home.

Reply from Claire Davidson, Registered Manager at Freestones Residential Care Home

So lovely to hear, thank you, your review is appreciated.


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Review from Josephine S (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is very homely and friendly. The staff keep the residents not only busy where possible but entertained. Everyone is extremely helpful and tea is served whenever requested (in reason)

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Review from Jean R (Daughter of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum lived here for 18 months during the latter stages of her dementia. The manager and her team always had mum's best interests at heart, treating her with dignity and respect although her behaviour was an increasing challenge. At the same time, each of us that visited mum was made to feel welcome,
keeping us up-to-date with her welfare. Freestones feels very homely, with residents encouraged to join in the social grouping in the lounge/dining room but not being discouraged if the individual wanted the privacy of their own room. The care and attention given to mum when life must have been very confusing for her together with her declining health makes me glad that she was able to live her final months at Freestones.

Reply from Claire Davidson, Registered Manager at Freestones Residential Care Home

Thank you for your kind words, your mum was a lovely lady.


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Review from R H (Daughter of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the home enough. From the moment my mother was brought to the home I was kept fully informed by photographs and excellent communication. The staff at very friendly and available for residents and family to chat with. Her room is always clean as are her clothes. Food is good.
Well done
everyone. Excellent value for money.

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Review from B T (Son of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has a private room on the ground floor with nice views of the garden. She has a private WC, the room is always clean when I go unannounced.
They have regular entertainment and this makes for something to look forward to at the weekends. Group outings are not provided which is a pity. All
said, it's a nice home and very safe and warm.

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Review from Lisa H (Daughter of Resident) published on 21 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really never expected mum to move into a care home but after a fall in hospital and other health complications at the age of 92, my mum moved in at very short notice. Wow, my sister could not have chosen better! Freestones is second to none it really is fantastic. My mum has thrived due to the kindness
shown and care given to her. There is such a lovely atmosphere that is evident the moment you are warmly greeted at the door. My mum is very content, she looks so much better and is eating much more as she is relaxed being in a real homely environment. There is a choice of food at mealtimes and an endless supply of drinks for residents and visitors alike. I live away so when I visited mum it was for long periods of time and can honestly say all residents are treated with kindness and respect and nothing is too much trouble. Everywhere is spotlessly clean as is my mum. A huge thank you to everyone at Freestones from a very relieved daughter.

Reply from Claire Davidson, Registered Manager at Freestones Residential Care Home

Thank you for your kind review, it's lovely to read.


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Review from Grevil W (Son of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommend this care home to anyone.

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Review from Michael R (Wife of Resident) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it's the best care home where they look after wife absolutely fantastically. I could not ask for anything better and all the staff are wonderful.

Reply from Claire Davidson, Registered Manager at Freestones Residential Care Home

Such kind words. Thank you very much.


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Review from Angela W (Granddaughter of Resident) published on 8 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident of Freestones for over three years now, she is really happy there and calls it home, which is exactly what it is now, her home. I’ve had absolutely no worries at all that my Nan is receiving the care that she needs in the later stages of dementia. The staff are very friendly,
knowledgeable and professional, the communication we get from the manager whenever there is a need is always spot on. The activities the home arrange for the residents are always great fun, there is never a dull moment, the other residents all seem happy and well looked after too which is comforting to see. I would easily recommend this residential home to anyone looking for a permanent place of residence for an elderly loved one.

Reply from Claire Davidson, Registered Manager at Freestones Residential Care Home

Thank you very much for this lovely review.


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Review from Pam H (Daughter of Resident) published on 4 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Freestones now for 12 months. She was 93 when she became a resident and is now 94 (and will be 95 in September). We looked at various homes where we thought she would be able to cope in a residential situation, and after finding Freestones we looked no further. Immediately
she was welcomed into a warm, friendly, homely environment and this has continued throughout her stay. She has a private comfortable room where she can spend time alone if she wants to and there is a lounge area where residents can sit together and watch TV or do jigsaws, or read. Visitors are always made welcome by the staff and can join the residents in the lounge or in their rooms. She likes the food she is served and is treated well by the staff. She can get up and go to bed at times to suit her and the staff are always on hand to assist. We have peace of mind knowing that mum is cared for during the day and evenings, and we can visit whenever we want to.

Reply from Claire Davidson, Registered Manager at Freestones Residential Care Home

Thank you very much for your comments, lovely to read.


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Review from Dawn G (Daughter of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Until last year when my mother moved into Freestones, we knew very little about care homes.
At that time she had been in hospital for 3 months and we were told that it would be in her interests to enter a care home. We were given a number of homes where she could be admitted and the first on the list
happened to be Freestones. Our intention was to visit all of them before making a decision but after being shown around and meeting the manager, we were so impressed with everything that on the spot we decided that this was where we would like my mother to spend the rest of her days.


The loving care and attention afforded her is absolutely wonderful and it makes us very happy to realise that she could not be anywhere better. Not only that - we as visitors, are always made to feel as important as the residents!


Thank you so much to the manger and all the staff.


Reply from Claire Davidson, Registered Manager at Freestones Residential Care Home

Thank you very much for your kind comments.


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Review from Alex P (Son of Resident) published on 29 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 89-year-old Dad has been a resident at Freestones for almost 18 months now. Right from the beginning he and my whole family have been welcomed open armed to Freestones Residential. Their caring for my father has been second to none. He appears happier, contented, relaxed and above all "well". My
family and I are left at ease, in the knowledge of the fantastic daily welfare he is constantly being provided.
Freestones Residential Care Home was strongly recommended to us. Because of their commitment and homely facilities, I would highly recommend them to others.

Reply from Claire Davidson, Registered Manager at Freestones Residential Care Home

Lovely review thank you.


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Review from Jan D (Daughter of Resident) published on 26 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved into Freestones just over twelve months ago and has settled nicely. She keeps telling us the food is just like "you get at home".


Visitors are welcome at any time and the staff are always pleased to see you and look after Mum really well. The Manager ensures you are kept fully

informed of any upsets, minor or otherwise, infections, illnesses etc. and the nurse/doctor are quickly called in if anything is amiss.


This is a Home with a very caring and friendly atmosphere and I am so pleased that my Sister found this for our Mother.


I would be more than happy to recommend this Home to anyone who needs looking after.


Reply from Claire Davidson, Registered Manager at Freestones Residential Care Home

Lovely feedback, thank you very much.


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Current Review Score: 9.5 (9.517)

Overview of Review Score

The Review Score of 9.5 (9.517) out of 10 for Freestones Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.817 for Freestones Residential Care Home is calculated as follows: ( (68 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 82 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Freestones Residential Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about Freestones Residential Care Home

What types of Care is Freestones Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Freestones Residential Care Home provide?

Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Freestones Residential Care Home have?

There are 14 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Freestones Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Freestones Residential Care Home to the centre of Wellingborough?

3.7 mile(s) as the crow flies, distance by road may be significantly further.