Lancum House

Bush Close, Hardwick Road, Wellingborough NN8 3GL
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9.9 74 Reviews
  • Lancum House, Wellingborough
A purpose-built Northamptonshire care home, Lancum House cares for elderly people, some of whom suffer from dementia, all of whom benefit from a pleasant interior and surroundings, in which they have their personal freedoms and lifestyles respected.

Lancum House has en-suite bedrooms and pleasant communal areas, with residents able to make day-to-day choices between privacy and the chance to socialise with staff and other residents, as well as joining in with entertainments and activities.

Families and loved ones are welcome to make regular visits, with staff maintaining a friendly and positive outlook to all aspects of service users' care.

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Care Provided by Lancum House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care

Good to Know

  • Person in charge
  • Alysha Coleman (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2008
    • Number of floors: 1

Funding & Fees Guide for Lancum House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,278
    • Self-Funded Residential Dementia Care from £1,346
  • (these prices are only a guideline, please contact Lancum House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Lancum House Reviews (74)

Total of 74, showing 21-40
9.9

Lancum House has a Review Score of 9.9 (9.925) out of 10, based on 36 reviews in the last 2 years. Over all time Lancum House has 74 reviews.

Overall Experience

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Review from Julie S (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Lancum House in March and the staff have all made the transition for him and me so much better than I thought it would be. Each visit I’ve made to see him we are always made to feel welcome. He’s happier than I expected him to be, he’s been out to dementia choir and loves gardening
with the ladies, he’s enjoyed a game of bingo and the food and kitchen staff deserve more than five stars... it always smells and looks delicious. Dad hasn’t been this happy in ages so thank you Lancum staff for helping this happen for my dad to be safe and cared for.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for leaving us such a kind review about the care of your dad, it really means a lot to the whole team.


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Review from A R (Friend of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff, friendly and always willing to help, clean, tidy and lovely fresh food. Very warm and lovely garden to look out to, by far the best home my father has been in so far. A well run care home.

Reply from Alysha Coleman, Home Manager at Lancum House

This is such a lovely review to receive, thank you. Your kind words will be passed onto the rest of the team.


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Review from Barry R (Friend of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lancum House Care Home is without doubt the best care home that I have ever visited. The staff are not only warm, friendly and caring but also prepared to go the extra mile for their residents. A friend of mine who is a resident has had a smile on his face since he moved in, which was missing before.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for leaving us this lovely review. our team strive to achieve the best quality of care and we love putting a smile on our resident's faces.


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Review from N D (Brother-in-law of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative is well cared for and very happy in this care home. She has been encouraged to join in the daily program of activities. She has built up a good relationship with the staff who are very friendly and caring.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for this lovely review, I will pass your kind words onto the rest of the team.


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Review from Gary S (Son of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mother receives from the care home.
I find all the staff very helpful towards the residents and their needs.
The entertainment team work very hard a has a very varied program.
I am more than satisfied.

Reply from Alysha Coleman, Home Manager at Lancum House

This is such a lovely review to read; thank you. We love making sure our residents keep busy with a range of various activities. Your kind words will be passed on.


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Review from Louise B (Daughter of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unbelievable care, unbelievable, love, attention, always impeccably clean, incredible patience, incredible teamwork. Just a fantastic organisation. I’m 53 years old. If I am privileged enough enough to get like this, I’d like to book myself in today!

Reply from Alysha Coleman, Home Manager at Lancum House

This is such a great review to read, thank you. Our team strive to achieve the best quality of care for all of our residents and it really is a privilege to be able to do this. Your kind words will be passed on.


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Review from K P (Son of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the last six months, I have seen my mother grow happier as each month has passed.
She speaks fondly of those who care for her and I find the team always welcoming.
The activities provided are a great stimulus for her which has been great for her mentally and bonding with other residents.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for leaving us this fantastic review, it really means a lot to the whole team.


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Review from L P (Friend of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited someone who is in the care home today and was very impressed with how friendly and welcoming all the staff were and all the activities that are provided for the residents to engage in. Clean and tidy too.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for leaving us this fab review. Your kind words will be passed onto the rest of the wonderful team.


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Review from R M (Son of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Lancum House as a resident on a respite basis. She liked it so much. She decided to stay and has been happy there ever since Lancum house is like a second home for me as a visitor. My mum is happy healthy and to be honest, I’ve never looked so well in quite a few years. It was a big decision
for our family for my mum to go into a care home. Lancum House could not have made the process, any simpler and any less stressful for all of us. I’ve been being resident there for a few months. My mum sees Lancum as a home. She absolutely would not want to leave. She is even saying that she doesn’t want to visit family at Christmas because of all the events and celebrations that will be going on over the festive period Lancum. I would recommend Lancum to anyone for a loved one. This is not only a five-star establishment. It is a five-star platinum and I can’t thank all the staff enough.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for leaving us this amazing review, we really appreciate it. It is so great to hear the positive impacts we have had on your mum's health and mood, and it really is a privilege to be able to do this. Your kind words will be passed onto the rest of the team.


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Review from Rajshree P (Mother of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lancum House is a wonderful home to stay in and visit. Very clean and tidy. The staff are all very professional and helpful. The quality of care is brilliant and the food choices are very good. Lancum House has a lovely happy environment which makes us as a family very happy.


Well done to all the

staff there.
Thank you.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for taking the time to leave us a review, we really appreciate it. Your lovely comments will be passed onto the rest of our wonderful team.


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Review from Keiron H (Son of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care and support given to mom. She is always very clean and presentable and obviously well looked after. The home itself is always spotless and never smells. The staff are exemplary. Would recommend this home to anyone wishing the best for their loved one.

Reply from Nicola Heirene, Marketing & Communications Officer at Lancum House

Thank you for you your wonderful feedback. Is is lovely to hear that you are so pleased with the care provided for your mum.


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Review from J U (Daughter of Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is such a happy welcoming home to visit. I know mum is very happy here.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for taking the time to leave us a review, we really appreciate it. Your lovely comments will be passed onto the team.


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Review from E G (Resident) assisted by family/friend published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I moved here in January 2023 and I have settled in well.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for leaving us a review. We are so happy to hear this and wish you all the best.


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Review from M B (Husband of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and always got a smile.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for your kind comments, they will be passed on to the fabulous team.


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Review from S D (Daughter of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my mum has an eating disorder the staff are always trying to get her to eat more. They took time to prepare what she likes. They keep me informed of my mum's progress and any concerns they may have so we can discuss any changes which need to be put into place.

Reply from Alysha Coleman, Home Manager at Lancum House

We are so glad to hear this. Our wonderful team strive to achieve the best quality of care for all of our residents and it's so lovely to hear positive feedback like this.


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Review from Simon K (Son of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was never going to be an easy or comfortable decision to admit Mum into care. A chain of events over the previous six months left us having to really consider it. One with Mum being diagnosed with Alzheimer's and came into Lancum House on respite after Dad had to be admitted to hospital also. We
had nothing to worry about. The staff and carers at Lancum are amazing and very engaging. Almost a second extended family in fact. They undertake inclusive events such as bingo, dance and singing, exercise and crafting sessions. I was surprised when I found out they also arrange weekly trips. One such trip is to take part in a weekly dementia choir event where a few care homes meet up sing and dance. Truly amazing and extremely therapeutic. Mum is very well looked after and made to feel safe and valued.
Thank you Lancum Crew.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for your feedback and for taking the time to share your positive experience here with us at Lancum House. We love to encourage our residents to take part in our daily activities and day outs and are so pleased to hear that your mum is enjoying them. Your review will be passed on to all of the team.


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Review from Mark K (Son of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Lancum House Care Home and all the staff enough, you are all worth your weight in gold. With my mum having to come in for respite care in January after being diagnosed with Alzheimer’s last year and my dad being in hospital for the last six weeks, it has been such a difficult time for
us all as a family and knowing mum is being very well looked after is such a relief for us all. We all try and visit and spend time with her as much as we can and I can honestly say all the staff and the home are fantastic. Thank you all so much for the great work you do.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you for your wonderful feedback about our home. We appreciate all of your kind comments about our team, and are pleased to hear that your mum has settled in well under difficult circumstances.


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Review from C A (Granddaughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much for the staff here, they are all smiley and friendly, and very welcoming whenever I go to visit my nan, hot drinks are offered to me, and they take the time to listen to any concerns that I have and any questions I have. My nan always looks clean and tidy, a real. My nan is treated
as an individual and is included in any activity they have. Nothing is too much and the staff all go above and beyond for everyone in their care. As I walk through the building to my nan's room it is always clean, smells clean and nice, everywhere is tidy, and all the staff seem to work together. Even the residents give you a wave or a hello as you walk past. It really is a happy home and the atmosphere is lovely.

Reply from Alysha Coleman, Home Manager at Lancum House

Thank you so much for your kind comments. Our team strive to achieve the best care possible for our residents and we are so pleased to hear that your nan is happy here. We have great activities here at Lancum House and its great to hear that your nan is enjoying them. Your review will be passed on to all of the team.


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Review from J R (Daughter-in-law of Resident) published on 23 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother came to Lancum House on a trial basis in August. She settled in well, so after four weeks we arranged for her to stay on as a permanent resident.
Our mother has been well looked after by the staff and has blossomed again after her situation at home was deteriorating. The staff work hard
looking after residents with mixed, complex needs, yet on an individual basis. We have come to know some of the staff and residents and we are always welcomed into the home.
The activities are great and we are delighted she has the opportunity to join in when she wants to.
The home is always clean and comfortable. We are very grateful to all of the staff at Lancum House.

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Review from Y W (Wife of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good caring staff at all times, nothing is too much trouble, very helpful to me as a wife of a resident. Always keep me informed of falls or problems with my husband. Could not wish for better care.

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Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for Lancum House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.925 for Lancum House is calculated as follows: ( (396 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 427 Ratings = 4.925

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lancum House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Sam

Sam Knowles

Job Title: Deputy Manager

Joined: 2011

I have worked at Lancum House since 2011. I am the deputy manager at Lancum House.


I started at Lancum as a support worker and through great training and support have worked my way up the ladder with lots of hard work and determination. I have many years of experience in care in different roles.


Here at Lancum House, we work very hard to ensure the home is welcoming and a hive of activity. Lancum House is a bright homely place full of compassion, laughter and fulfilment.


We put our Residents at the centre of all care and make sure residents and families are involved in all aspects of care planning. We believe we are guests within the resident’s home and provide the upmost of dignity and respect.


Leanne

Leanne Thomspon

Job Title: Team Leader

Joined: 2018

I have worked at Lancum House since 2018, I am currently a team leader at Lancum House.


I have many years’ experience in various care roles and enjoy using my knowledge to guide and teach others. Lancum House is very special to me as I worked here years ago when I left school.


Here at Lancum, we have a great team of staff who have a wealth of experience and provide high standards of care, we succeed in providing person centred care and do our upmost to ensure wellbeing, working closely with residents and families at all times.


Kay

Kay Perkins

Job Title: Support Worker

Joined: 2004

I have worked at Lancum House since 2004 and I am currently a member of the support staff team.


I have worked at Lancum House for many years and enjoyed every second of it. Over the years, care work has changed massively but the roots of it remain the same and that is making sure our lovely residents are happy and safe, here at Lancum House that is just what we do, we are like one big happy family. We have a fantastic team who go above and beyond to make people happy and content.


We have many staff that have worked here for a long time and continue to enjoy it. Lancum House is a lively warm home, we promote independence with dignity and respect, our resident’s happiness is very important to us all and we work hard to have just that.