Please give us a call if you would like further clarification regarding our fees.
Please call to arrange a visit, the home can accommodate most days and times
Driveway allowing for multiple cars to park
Boughton Lodge Care Home has a Review Score of 9.2 (9.156) out of 10, based on 6 reviews in the last 2 years. Over all time Boughton Lodge Care Home has 21 reviews.
Review from A M (Son of Resident) published on 17 June 2024
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Reply from Teresa Adams, Manager at Boughton Lodge Care Home
Thank you so much for your heartfelt review. We are delighted to hear that you and your mum are happy with her new home. Our staff takes great pride in ensuring a smooth transition and providing top-notch care, especially during such a crucial time. It's wonderful to know that our efforts in creating engaging activities and treating everyone as an individual are making a positive impact. Your kind words mean a lot to us and we are committed to maintaining this high standard of care. Thank you again for your kind feedback. We look forward to continuing to support and care for your mum.
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Review from Andrew W (Son of Resident) published on 17 June 2024
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Reply from Teresa Adams, Manager at Boughton Lodge Care Home
Thank you for taking the time to share your experience with Boughton Lodge Care Home. We are thrilled to hear that you are pleased with the care your father is receiving and that our staff have consistently met his needs. We appreciate your patience and understanding regarding the management decisions you initially disagreed with and we're glad to know that these issues have been resolved to your satisfaction. Your feedback is invaluable to us as we strive to continuously improve our services. Your kind words about our dedicated team and their commitment to your father's well-being mean a lot to us. Thank you again for your support and for entrusting us with your father's care.
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Review from Susan S (Daughter of Resident) published on 6 November 2023
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Reply from Hardeep Chehal, Manager at Boughton Lodge Care Home
Thank you for sharing your positive thoughts about our staff, we will ensure this is fed back to them and we are honoured to be entrusted with your mum's care.
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Review from J C (Daughter-in-law of Resident) published on 2 June 2023
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Reply from Hardeep Chehal, Director at Boughton Lodge Care Home
Thank you for your kind feedback; I will share this with our staff.
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Review from F S (Daughter of Resident) published on 31 May 2023
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Reply from Hardeep Chehal, Manager at Boughton Lodge Care Home
Thank you so much for your kind words. I am very pleased we are able to support your mum's needs. I will share your feedback with our activities coordinator.
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Review from Ronald T (Husband of Resident) published on 20 May 2023
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Reply from Hardeep Chehal, Manager at Boughton Lodge Care Home
Thank you for your positive feedback, this is greatly appreciated. I'm so glad you rate our home so highly.
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Review from K Z (Daughter of Resident) published on 12 April 2023
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Reply from Sarah Holland, Manager at Boughton Lodge Care Home
Thank you for your review. We really appreciate the positive feedback, its great for staff to know this and that the home is clean.
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Review from Susan G (Stepdaughter of Resident) published on 4 April 2023
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Reply from Sarah Holland, Manager at Boughton Lodge Care Home
Thank you for the review, its great that you join in with our various activities and I will share your compliments with the staff.
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Review from Z W (Daughter of Resident) published on 24 March 2022
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Reply from Hardeep Chehal, Manager at Boughton Lodge Care Home
Thank you, I will share your kind comments with the staff.
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Review from Anne P (Daughter of Resident) published on 11 February 2021
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Reply from Sarah Holland, Manager at Boughton Lodge Care Home
Thank you that's lovely, hopefully very soon we will be able to get back to the full range of activities. It's great to know that you find us approachable.
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Review from Kathryn C (Daughter of Resident) published on 5 February 2021
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Reply from Sarah Holland, Manager at Boughton Lodge Care Home
Thank you, we are so blessed to have our activities coordinator, it was lovely of her to find new ways of celebrating Christmas, thank you for recognising her talents.
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Review from Daphne T (Daughter of Resident) published on 5 February 2021
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Reply from Sarah Holland, Manager at Boughton Lodge Care Home
Thank you so much, your comments are very much appreciated.
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Review from Leona J (Daughter of Resident) published on 5 February 2021
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Reply from Sarah Holland, Manager at Boughton Lodge Care Home
That's lovely thank you so much, it's great to know the team have remained happy, especially in these challenging times.
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Review from A B (Son of Resident) published on 22 November 2019
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Review from N R (Son of Resident) published on 18 November 2019
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Review from Neil K (Son of Resident) published on 22 March 2019
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Reply from Sarah Holland, Manager at Boughton Lodge Care Home
Thank you, Neil, for your kind words, it was an absolute pleasure looking after your mum.
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Review from Janine (Great-Niece of Resident) published on 15 October 2018
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Reply from Vic Chehal, Director at Boughton Lodge Care Home
Thank you for your kind feedback, it's a pleasure to provide care for your Great Aunt.
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Review from Rachel W (Niece of Resident) published on 3 October 2018
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Reply from Hardeep Chehal, Manager at Boughton Lodge Care Home
Thank you Rachel for your kind words.
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Review from J H (Friend of Resident) published on 23 March 2018
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Review from Diana L (Niece of Resident) published on 3 May 2017
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Reply from Sarah Holland, Registered Manager at Boughton Lodge Care Home
Thank you for your kind words.
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The Review Score of 9.2 (9.156) out of 10 for Boughton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.556 for Boughton Lodge Care Home is calculated as follows: ( (49 Excellents x 5) + (14 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 72 Ratings = 4.556
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Boughton Lodge Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Aug 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 21 Mar 2025
We currently have 1 room vacancies - Applicable for Old age and Dementia residents. Room 1 - Ground floor En-suite wash basin and toilet.
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