Visiting is open. Protected meals time for the residents which is 12-1.30pm and 4-5.30pm. Protected meals are flexible to allow time with love ones.
Plenty of off road parking available. The building is situated at the back of the property. Please come up the gravel driveway and the building is to right hand side of the car Park
Manor House Residential Home has a Review Score of 8.8 (8.765) out of 10, based on 3 reviews in the last 2 years. Over all time Manor House Residential Home has 6 reviews.
Review from P L (Daughter of Resident) published on 14 February 2025
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Reply from Julie Lloyd, Registered manager at Manor House Residential Home
Thank you for your lovely comments of the care home. I'll pass on your feedback to all the staff.
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Review from Gillian B (Daughter of Resident) published on 30 January 2025
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Review from Carolyn C (Daughter of Resident) published on 8 September 2023
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Reply from Stacey Lloyd-Ratcliffe, Deputy manager at Manor House Residential Home
Thank you so much for such a lovely review. It's a pleasure to care for your mother.
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Review from Shirley W (Daughter of Resident) published on 5 August 2021
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Reply from Kiran Pancholi, Owner at Manor House Residential Home
Thank you, Shirley, for your lovely words and it was a pleasure to care for your mother. I will pass on your feedback to all the staff.
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Review from Kyle P (Grandson of Resident) published on 25 February 2021
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Review from Patricia S (Daughter of Resident) published on 12 February 2021
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The Review Score of 8.8 (8.765) out of 10 for Manor House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Manor House Residential Home is calculated as follows: ( (30 Excellents x 5) + (6 Goods x 4) ) ÷ 36 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.932 Points relating to the number of positive Reviews for Manor House Residential Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 3 Positive Reviews ÷ 4.4 = 0.682
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Feb 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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