Nazareth House - Northampton

118 Harlestone Road, Northampton NN5 6AD
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9.9 81 Reviews
  • Nazareth House - Northampton, Northampton
Nazareth House, 118 Harlestone Road, is a forty-eight capacity residential home for the elderly that looks to present the word of Christ through a friendly and compassionate care service.

The care provider, Sisters of Nazareth, operate in many regions of the world as well as the UK, and are known for their commitment to the respect and dignity of the individual.

Together with spiritual support, Nazareth House carers feel strongly that all residents should have access to an active lifestyle, a healthy environment with nutritious meals, and comfortable accommodation where professionals can easily be contacted.

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Care Provided by Nazareth House - Northampton

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kelly Barrow (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Nazareth House - Northampton

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,210 – £1,320
    • Self-Funded Residential Dementia Care £1,210 – £1,320
    • RESPITE Self-Funded Residential Care £1,430 – £1,540
    • RESPITE Self-Funded Residential Dementia Care £1,430 – £1,540

  • Additional to the weekly fee's are Hairdressing and Chiropody fee's.
  • (these prices are only a guideline, please contact Nazareth House - Northampton to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • By appointment 7 days a week. Appointment system in place in line with Government Guidelines


  • Parking

  • Limited on-site parking


Nazareth House - Northampton Reviews (81)

Total of 81, showing 21-40
9.9

Nazareth House - Northampton has a Review Score of 9.9 (9.890) out of 10, based on 49 reviews in the last 2 years. Over all time Nazareth House - Northampton has 81 reviews.

Overall Experience

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  • 7
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Date Published

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Review from D G (Son of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and warm, caring about the resident and family at all times. Always made to feel welcome. The environment is always clean. The staff always encourage residents to take part in the many activities that have been organised so as not to leave them isolated. Good work, keep it up.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely positive feedback. We always aim to try our best and ensure families are happy with Nazareth House.


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Review from Debra C (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Nazareth house are so attentive to my Dad, nothing is too much trouble, and he always looks immaculate.
The activities are amazing with always something happening keeping in ties with seasonal and special dates even down to the foods to match the special occasions.
The newsletter
is great as it keeps us updated on events.
Cannot fault anything.
Thank you all so much.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We appreciate everyone's kind reviews and we will continue to deliver a high standard of care towards residents and family members to ensure they feel welcome.


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Review from S D (Ex Family Member) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nazareth house is a lovely home.
The staff and management are friendly and will always go above and beyond.
I would highly recommend the home. It is always super clean and smells fresh. The residents always seem happy and content.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback and we look forward to you visiting Nazareth again soon.


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Review from Raymond B (Relative of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing and really helpful they really look after everyone making it a really nice experience for everyone. The care home is always clean when I have visited. I would recommend the care home to anyone who is looking for somewhere for a loved one to go.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback, we have a good team here at Nazareth. We are here to help anytime.


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Review from Richie B (Grandson of Resident) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff friendly and polite, always looks clean, grandad appears very happy which is the main thing. Always offered a hot drink and staff update if grandad experiences any problems or health issues. Happy with the service he receives.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your feedback. We always welcome families and friends at Nazareth house and ensure your visit is positive and you leave feeling happy.


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Review from S F (Relative of Resident) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find when I visit the home is calm, it is very clean and staff are always very helpful, I'm always offered a drink when I visit and never heard of any concerns or complaints.
There always seem to be fun things for the residents to be doing and with local community help also which I think is
very important.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your feedback. We offer activities 6 days a week at Nazareth House, on Sundays we offer Mass to our residents and families. We like to work closely with the local community and will always try to make everyone's visit a positive one.


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Review from C O (Son of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came here in December, I had heard a lot of good things about this care home, this is why we chose it. The staff welcomed us from day one, the care my mum receives is excellent and every time I visit she is always so happy, she loves it here which puts me and my family at ease. The staff are
always welcoming and friendly.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback I am glad your happy with the home and we always aim to deliver a high standard of care to our residents and families.


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Review from Corina B (Daughter-in-law of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standards all round. Clean and comfortable home with plenty of interaction with the residents. Would recommend Nazareth to anyone looking for a care home. Welcoming and cheerful staff that care for the residents and their families.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely review. We appreciate all feedback and take onboard any recommendations.


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Review from M C (Friend of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly, resident is quite happy there, having been there for a few months now.
When I ask her, she says that most of the staff are very kind, which is lovely to hear!
Would Nazareth House care home perhaps be able to arrange days out for residents, some care homes do, that is the only
thing missing in my opinion, obviously for those that are able to go out and enjoy the experience!

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback. We will take onboard recommendations and will try our best to arrange days out. We hold resident/relative meetings which you are welcome to join and provide recommendations that can improve our home.


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Review from L B (Daughter-in-law of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nazareth House is more than just a care home, they honestly go above and beyond with the care they deliver. My mother-in-law has received the most compassion and top standard of care while being here!
The staff go above and beyond to meet her needs and make her feel at home!
We can't thank the staff
and management enough for everything, thank you!

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. Nazareth house always aim to deliver a high standard of care towards our residents and relatives.


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Review from Ashley J (Grandson of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, always on hand when you need them. They try to make it as homely as possible, always welcoming from the minute you arrive to the minute you leave. All-round brilliant care. Would highly recommend it to anyone if asked.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback.We always like to make sure all visitors feel welcome at Nazareth.


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Review from J S (Relative of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First time at the home visiting and was easy to find. Friendly welcome at reception, care staff friendly and welcoming and have a good sense of humour. The home seemed well run and clean. Seemed there was plenty of activities going on within the home. Keep up the good work.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We always aim to deliver a high standard of care to all our residents. We have a very good team at Nazareth house. Our door is always open for any support or advice.


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Review from Carol F (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nazareth House is a fabulous home with a great leadership team. Staff are always friendly, polite and helpful and treat residents with empathy, dignity and respect. One staff member and manager are very helpful and organised. One of the nurses in particular is an outstanding nurse, keeps us informed,
contacts us quickly if necessary and reassures us that mum is well cared for. The tables are always laid out nicely by the catering team, and the residents lovely the daily entertainment and one staff member in particular is always thinking of new ways to help residents participate. Nazareth is kept clean and tidy and always smells nice. Laundry is provided for residents and has its own chapel with lovely gardens. We feel extremely lucky to have found a lovely home where residents are truly cared for.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We always aim to deliver a high standard of care to all our residents. We have a very good team at Nazareth House. Our door is always open for any support or advice.


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Review from Gail Y (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Nazareth provide the most amazing care all year round and are just so kind to everyone.
But I'd particularly like to highlight the fantastic guy who provides year-round activities and entertainment for the residents. He does so much and works so hard and is clearly passionate about what
he does. He is one of several unsung heroes there.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind review. We do have a good team at Nazareth, our activities guy is very good and loves his job.


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Review from Martin G (Son-in-law of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I paid a visit to my in-law and was really happy with the reception I received. He was looking great and had zero complaints.
Members of Staff were very sociable. Offered me lunch, though I refused and settled for tea.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your positive review. We always aim to deliver a high standard of care towards our residents and families.


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Review from S M (Friend of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nazareth House is a very friendly place. Our friend seems to enjoy being here and care is very good.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We are glad you enjoyed your recent visit.


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Review from Matt M (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nazareth House is a great care home. My mother is always very well looked after. All the carers are very kind to her. It's a relief knowing she's in there and being taken care of. The management is very well organised and lets us know how she is.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback. Our residents are our extended family and we will always aim to deliver the highest standard of care.


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Review from A A (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

No one wants their loved one to need a care home but due to many different circumstances, sometimes it is unavoidable. So, I feel we are very lucky for Mum to be at Nazareth House. It is very comforting to know she is safe and well cared for. The focus on her personal wellbeing is outstanding.
The
staff are kind, caring and compassionate. There is a family vibe. Management are very supportive and freely give advice if you have any concerns. Carers, cleaners, kitchen, maintenance and activity staff are always friendly and welcoming - they make a great team.
Mum always looks well cared for, her clothes are clean and fresh and her hair always looks lovely.
The home is always very clean, tidy and organised. A lot of thought and care goes into decorating at times like the Coronation celebrations, Christmas, Easter etc which makes it feel very homely and there is always a lovely atmosphere.
I would definitely recommend Nazareth House.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We have an open door policy to all relatives, friends and residents. We have a very kind caring team at Nazareth who will always go the extra mile for anyone.


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Review from James O (Son of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently had to place our mum at Nazareth House, and I cannot express how relieved and grateful we are for the level of care and compassion she has received since her arrival. From the very first moment we stepped through the doors, it was evident that Nazareth House is more than just a care home;
it is a loving community where residents are treated like family.
The staff at Nazareth House truly stand out. Their warm smiles and friendly demeanour made my mum feel at home almost instantly. Each member of the team, from the caregivers to the administrative staff - was attentive and genuinely concerned about her well-being. It was heartwarming to see how they took the time to engage with her, learning her preferences and interests to ensure she felt comfortable and welcome.
Would thoroughly recommend Nazareth House to all.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We always aim to deliver a high standard of care to all our residents and ensure family members also feel welcomed.


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Review from C M (Partner of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Focus is solely on the wellbeing of the residents. Consequently residents are well treated as individuals and the carers are always helpful and enthusiastic.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely review. Our door is always open and we really do appreciate your kind review.


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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Nazareth House - Northampton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.890 for Nazareth House - Northampton is calculated as follows: ( (513 Excellents x 5) + (57 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 573 Ratings = 4.89

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nazareth House - Northampton is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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