Review from M C (Friend of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience

Staff are friendly, resident is quite happy there, having been there for a few months now.
When I ask her, she says that most of the staff are very kind, which is lovely to hear!
Would Nazareth House care home perhaps be able to arrange days out for residents, some care homes do, that is the only

thing missing in my opinion, obviously for those that are able to go out and enjoy the experience!

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback. We will take onboard recommendations and will try our best to arrange days out. We hold resident/relative meetings which you are welcome to join and provide recommendations that can improve our home.

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Review from L B (Daughter-in-law of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience

Nazareth House is more than just a care home, they honestly go above and beyond with the care they deliver. My mother-in-law has received the most compassion and top standard of care while being here!
The staff go above and beyond to meet her needs and make her feel at home!
We can't thank the staff

and management enough for everything, thank you!

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. Nazareth house always aim to deliver a high standard of care towards our residents and relatives.

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Review from Ashley J (Grandson of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience

Friendly staff, always on hand when you need them. They try to make it as homely as possible, always welcoming from the minute you arrive to the minute you leave. All-round brilliant care. Would highly recommend it to anyone if asked.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback.We always like to make sure all visitors feel welcome at Nazareth.

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Review from J S (Relative of Resident) published on 31 January 2025
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Overall Experience

First time at the home visiting and was easy to find. Friendly welcome at reception, care staff friendly and welcoming and have a good sense of humour. The home seemed well run and clean. Seemed there was plenty of activities going on within the home. Keep up the good work.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We always aim to deliver a high standard of care to all our residents. We have a very good team at Nazareth house. Our door is always open for any support or advice.

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Review from Carol F (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience

Nazareth House is a fabulous home with a great leadership team. Staff are always friendly, polite and helpful and treat residents with empathy, dignity and respect. One staff member and manager are very helpful and organised. One of the nurses in particular is an outstanding nurse, keeps us informed,

contacts us quickly if necessary and reassures us that mum is well cared for. The tables are always laid out nicely by the catering team, and the residents lovely the daily entertainment and one staff member in particular is always thinking of new ways to help residents participate. Nazareth is kept clean and tidy and always smells nice. Laundry is provided for residents and has its own chapel with lovely gardens. We feel extremely lucky to have found a lovely home where residents are truly cared for.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We always aim to deliver a high standard of care to all our residents. We have a very good team at Nazareth House. Our door is always open for any support or advice.

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Review from Gail Y (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience

The staff at Nazareth provide the most amazing care all year round and are just so kind to everyone.
But I'd particularly like to highlight the fantastic guy who provides year-round activities and entertainment for the residents. He does so much and works so hard and is clearly passionate about what

he does. He is one of several unsung heroes there.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind review. We do have a good team at Nazareth, our activities guy is very good and loves his job.

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Review from Martin G (Son-in-law of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience

I paid a visit to my in-law and was really happy with the reception I received. He was looking great and had zero complaints.
Members of Staff were very sociable. Offered me lunch, though I refused and settled for tea.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your positive review. We always aim to deliver a high standard of care towards our residents and families.

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Review from S M (Friend of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience

Nazareth House is a very friendly place. Our friend seems to enjoy being here and care is very good.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We are glad you enjoyed your recent visit.

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Review from Matt M (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience

Nazareth House is a great care home. My mother is always very well looked after. All the carers are very kind to her. It's a relief knowing she's in there and being taken care of. The management is very well organised and lets us know how she is.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your kind feedback. Our residents are our extended family and we will always aim to deliver the highest standard of care.

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Review from A A (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience

No one wants their loved one to need a care home but due to many different circumstances, sometimes it is unavoidable. So, I feel we are very lucky for Mum to be at Nazareth House. It is very comforting to know she is safe and well cared for. The focus on her personal wellbeing is outstanding.
The

staff are kind, caring and compassionate. There is a family vibe. Management are very supportive and freely give advice if you have any concerns. Carers, cleaners, kitchen, maintenance and activity staff are always friendly and welcoming - they make a great team.
Mum always looks well cared for, her clothes are clean and fresh and her hair always looks lovely.
The home is always very clean, tidy and organised. A lot of thought and care goes into decorating at times like the Coronation celebrations, Christmas, Easter etc which makes it feel very homely and there is always a lovely atmosphere.
I would definitely recommend Nazareth House.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We have an open door policy to all relatives, friends and residents. We have a very kind caring team at Nazareth who will always go the extra mile for anyone.

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Review from James O (Son of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience

We recently had to place our mum at Nazareth House, and I cannot express how relieved and grateful we are for the level of care and compassion she has received since her arrival. From the very first moment we stepped through the doors, it was evident that Nazareth House is more than just a care home;

it is a loving community where residents are treated like family.
The staff at Nazareth House truly stand out. Their warm smiles and friendly demeanour made my mum feel at home almost instantly. Each member of the team, from the caregivers to the administrative staff - was attentive and genuinely concerned about her well-being. It was heartwarming to see how they took the time to engage with her, learning her preferences and interests to ensure she felt comfortable and welcome.
Would thoroughly recommend Nazareth House to all.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We always aim to deliver a high standard of care to all our residents and ensure family members also feel welcomed.

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Review from C M (Partner of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience

Excellent care home. Focus is solely on the wellbeing of the residents. Consequently residents are well treated as individuals and the carers are always helpful and enthusiastic.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely review. Our door is always open and we really do appreciate your kind review.

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Review from Lesley S (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience

Across all the staff, it felt as if they really cared and were all part of the team. They were also friendly and welcoming. The environment was clean and no unpleasant smells. Rooms were looked after well and clothes were always clean and fresh. The building is a little tired and the gardens could benefit

from more care. I would have liked to see real (not artificial) flowers in reception.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your recent review, we will take onboard any recommendation you have put in your review.

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Review from Vince B (Son of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience

I would like to thank very much all the staff for looking after my mother. Putting up with her mood swings and all the loving care from the staff right up to the day she passed away, with special thanks to one staff member in particular who was kind enough to go to the funeral with me.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely review. The staff at Nazareth are a very caring team and we appreciate your review.

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Review from D H (Friend of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience

Every time I visit, the management are always very smart and presentable. They are always welcoming and polite. The staff are outstanding and always happy, which reflects on the good management of this home. My resident friend who I expected to be a difficult client has settled in and feels so safe

and happy. It is always a pleasure to visit. Thank you.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. Nazareth welcome everyone and we are always open to feedback.

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Review from L B (Daughter of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience

It’s really a “home from home” place, a fabulous warm welcome awaits you. Dad was cared for and greeted by staff who really are caring and treated him as an individual, and as if he were family.
All the staff are amazing, kind, compassionate, patient and professional, with a fabulous sense of humour.

Every visit I was also greeted with a smile and a warm welcome too.
The food was home cooked and a good variety which suits everyone’s tastes. Dad really built up his appetite again here. It was such a relief to know Dad was in excellent, safe, supportive hands and gave the family respite at such a worrying time. We were also supported as a family too, advice and appointments were taken care of which was such a weight off our minds.
I wouldn’t hesitate if you’re considering Nazareth for your beloved family member as it truly is home from home.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We always aim to deliver a high standard of care towards residents and families.

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Review from Suzanne F (Daughter of Resident) published on 27 February 2024
Submitted via Postal Card • Report

Overall Experience

I am so happy with how my mother has settled into her new home - this is mainly due to the staff and the lovely, comfortable surroundings. Activities are wonderful, keeping her stimulated and entertained (well done to the team).
Staff are very good at keeping family informed about their loved ones.
In

the short time my mother has been here, I know it's the right care home for her.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback.
We always ensure we deliver a high standard of care to our residents and update families at all times.

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Review from Sylvia C (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience

A wonderful place with exceptional care. The whole atmosphere in the whole home is great.
Activity leaders, two members of staff in particular make a fantastic team, their jolly personalities ensure a happy time is had by all.
Planning meaningful group activities, with plenty of variety to include

all.
Encouraging each resident's participation, with a friendly approach and kindness shown.
The stimulating activities ensure both the physical and mental well-being of the residents.
It is wonderful to see the enjoyment and the social interaction between the residents, during these sessions.
You are a credit to your profession.
Thank you, all so very much.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Our activities staff really go the extra mile.
We are very lucky to have two activities coordinators who really care about our residents and their wellbeing.

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Review from C B (Sister of Resident) published on 22 November 2023
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Overall Experience

I noticed a big improvement in how my sister presented after being admitted into the care home. She settled in well and was always pleased to see the staff. I was also happy with the care she received from the staff, and nothing was too much trouble for them. My sister can be difficult at times, but

again, the staff were very professional and managed her well. They do a very good job.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your review.
We always aim to deliver a high standard of care to all our residents, and we love to engage with all families.

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Review from B B (Son of Resident) published on 14 November 2023
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Overall Experience

Dad has been in the home for almost 6 months and from the very start was made very welcome and has been very well looked after.
Staff are always available and friendly and we have no concerns regarding his ongoing care.
Would highly recommend this home.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your feedback we welcome all feedback and have an open-door policy. We always ensure we deliver a high standard of care.

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Nazareth House - Northampton

Care Provided by Nazareth House - Northampton

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