Review from Lesley S (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience

Across all the staff, it felt as if they really cared and were all part of the team. They were also friendly and welcoming. The environment was clean and no unpleasant smells. Rooms were looked after well and clothes were always clean and fresh. The building is a little tired and the gardens could benefit

from more care. I would have liked to see real (not artificial) flowers in reception.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your recent review, we will take onboard any recommendation you have put in your review.

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Review from Vince B (Son of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience

I would like to thank very much all the staff for looking after my mother. Putting up with her mood swings and all the loving care from the staff right up to the day she passed away, with special thanks to one staff member in particular who was kind enough to go to the funeral with me.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely review. The staff at Nazareth are a very caring team and we appreciate your review.

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Review from D H (Friend of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience

Every time I visit, the management are always very smart and presentable. They are always welcoming and polite. The staff are outstanding and always happy, which reflects on the good management of this home. My resident friend who I expected to be a difficult client has settled in and feels so safe

and happy. It is always a pleasure to visit. Thank you.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. Nazareth welcome everyone and we are always open to feedback.

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Review from L B (Daughter of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience

It’s really a “home from home” place, a fabulous warm welcome awaits you. Dad was cared for and greeted by staff who really are caring and treated him as an individual, and as if he were family.
All the staff are amazing, kind, compassionate, patient and professional, with a fabulous sense of humour.

Every visit I was also greeted with a smile and a warm welcome too.
The food was home cooked and a good variety which suits everyone’s tastes. Dad really built up his appetite again here. It was such a relief to know Dad was in excellent, safe, supportive hands and gave the family respite at such a worrying time. We were also supported as a family too, advice and appointments were taken care of which was such a weight off our minds.
I wouldn’t hesitate if you’re considering Nazareth for your beloved family member as it truly is home from home.

Reply from Kelly Barrow, Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We always aim to deliver a high standard of care towards residents and families.

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Review from Sylvia C (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience

A wonderful place with exceptional care. The whole atmosphere in the whole home is great.
Activity leaders, two members of staff in particular make a fantastic team, their jolly personalities ensure a happy time is had by all.
Planning meaningful group activities, with plenty of variety to include

all.
Encouraging each resident's participation, with a friendly approach and kindness shown.
The stimulating activities ensure both the physical and mental well-being of the residents.
It is wonderful to see the enjoyment and the social interaction between the residents, during these sessions.
You are a credit to your profession.
Thank you, all so very much.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Our activities staff really go the extra mile.
We are very lucky to have two activities coordinators who really care about our residents and their wellbeing.

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Review from C B (Sister of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience

I noticed a big improvement in how my sister presented after being admitted into the care home. She settled in well and was always pleased to see the staff. I was also happy with the care she received from the staff, and nothing was too much trouble for them. My sister can be difficult at times, but

again, the staff were very professional and managed her well. They do a very good job.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your review.
We always aim to deliver a high standard of care to all our residents, and we love to engage with all families.

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Review from Richard W (Son of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience

All the staff are very happy and friendly and very caring and the home is very clean. There is always something going on with games, bingo, quiz. All the rooms are a good size and you can bring lots of personal belongings to make your room feel like home. I would recommend this home to anybody thinking

of putting a member of their family here.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your review.
We like our residents to bring their own belongings to help them settle in and feel like home.

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Review from Kerry B (Friend of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience

The staff are amazing, they really take the time with everyone. They're so friendly and lovely, every time I go in they are so welcoming and very friendly and always sitting with the people, always with a smile on there face. I’m so grateful to them.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your review. Everyone at Nazareth likes to provide a warm welcome to relatives, professionals and our residents. we always aim to deliver a high standard of care.

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Review from Judith B (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience

We are very happy on the care of my Mum and Mum has settled in and is very happy and we know she is safe and well looked after.
There are activities every day which mum joins in.
The staff are lovely and are there if we have concerns which we don't.
Volunteers also help out with activities which

we appreciate. they do a good job and are very good with the residents.
We go home and know Mum is being looked after.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your recent review.
We always try to make sure our residents are happy at all times.

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Review from K M (Daughter of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience

Nazareth House is one of the best care homes I have come across. As a child, I went to school with children from the children’s home and my mother took me to visit elderly friends at Nazareth House so it just seemed the right choice for mum when she needed residential care. The home is very clean and

well-kept. There is a calm, gentle, secure atmosphere. The carers are kind, professional and have sound common sense, they soon got the measure of mum! Their patience seems inexhaustible. It is such a comfort to know mum is so well cared for. I would highly recommend Nazareth House to anyone looking for a care home for their loved ones.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your kind response. We are here to support residents as well as families. We have an open-door policy here at Nazareth.

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Review from Susan S (Daughter of Resident) published on 24 March 2023
Submitted via Website • Report

Overall Experience

My Mother has been a long term resident and she has always been well cared for by members of staff. All members of staff, including management, are actively involved with the residents. My mum very much enjoys the activities provided, of which there are many and on the whole run efficiently. A charity

which is run by volunteers, does a good job in helping to provide visiting entertainment such as singers and instrumentalists to name just two.
My own experience within the home has been encouraging. The staff are always polite and friendly and keep me up to date with all things relating to my mum. If I should have any concerns I am always able to speak to the relevant person to resolve the problem which is usually dealt with quickly and efficiently.
Thank you to all the staff for your continued commitment.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your kind review. We have an open-door policy and will always support family members and keep you updated regarding your loved ones.

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Review from P G (Son of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience

I wanted to write a review to express how grateful I am for the care my mother receives at Nazareth House, Northampton.
Unfortunately, my mother suffers with dementia and is unable to take care of herself.
The staff at the home are always supportive, caring and show respect for her needs.
They are

approachable and communicate well with myself and other family members but most importantly, I feel that my mother is safe and well cared for, especially at a time when she is at her most vulnerable.
A very well organised and managed residential home.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your response. We have a very supportive team here at Nazareth and we have an open-door policy.

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Review from Gail Y (Daughter of Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience

From my very first visit, it's always felt homely and friendly. Staff are kind and caring and nothing seems too much trouble. My Dad is the happiest I've seen him in a long time since he settled in here. They truly treat the residents like one of their own family. Couldn't ask for more.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your lovely feedback. We are always open to feedback and will take the time to listen and ensure your loved ones feel welcome

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Review from A B (Daughter of Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience

The carers are kind and friendly to my mother. When they come into the room they engage in conversation with her. My mother is well cared for. The room is kept clean and tidy. Her clothes are washed frequently. A hairdresser and chiropodist visit regularly. You can see the managers who make themselves

visible should there be any concerns.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

We have an open-door policy and will always take the time to listen.

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Review from Steven W (Nephew of Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience

This was my first visit and I was only there for one hour.
However, during that time, my uncle was treated with kindness and courtesy, as was I, my mother and my sister.
I'm not sure if my short visit can give a true reflection, so this is based on what I experienced whilst there.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

We always aim to ensure anyone who visits Nazareth feels welcome. We aim to deliver a high standard of care here at Nazareth.

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Review from Doreen W (Sister of Resident) published on 2 March 2023
Submitted via Website • Report

Overall Experience

Lovely friendly care home, the staff are really good and see to my brother's every need. The best decision he made was to live at Nazareth House - he is so happy living there and can not fault them in any way. Thank you very much for looking after him so well.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your kind feedback. We aim to ensure everyone who visits Nazareth feels welcome and we always welcome any feedback.

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Review from A W (Niece of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience

Every time I've been to visit my uncle the staff have been very welcoming even when they are busy and refreshments provided when I sit with my uncle.
He said he is very happy here and it is much better than his last care home.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your kind response. We always aim to ensure anyone who visits our service feels welcome. We are always open to feedback and we have an open-door policy.

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Review from P F (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience

Following the death of my mother the first few months were hard for me. My dad went to Nazareth House for respite and it gave me the chance to recharge myself. They took all my doubts away and he was looked after very well. The staff were so relaxed but professional in the way they spoke and treated

him. He wasn't a number but a real person to them. I wouldn't hesitate to use them again for either respite or permanent care. Thank you to everyone there.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

We will always support everyone who comes to Nazareth including family and friends. Thank you for your lovely feedback.

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Review from S B (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience

My dad is in the care home. I am so pleased with the care he receives, the staff are so very friendly and are excellent with the residents.
I have no concerns because I know my dad is looked after so well.
I can't thank all the staff enough for all that they do as my dad can be very difficult at

times.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Our aim is to promote person-centred care for all our residents. Thank you for your lovely comments.

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Review from Jeremy P (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience

First-class care! The staff are so caring and nothing is too much trouble. My mother is in very safe hands. Everywhere is clean and well-kept. The food is very good and nutritious. Always activities going on for the residents.

Reply from Kelly Barow, Interim General Manager at Nazareth House - Northampton

Thank you for your positive feedback. We aim to deliver a high standard of care. at Nazareth, we do have an open-door policy and we are here to listen and welcome any feedback.

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Nazareth House - Northampton

Care Provided by Nazareth House - Northampton

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Funding & Fees Guide for Nazareth House - Northampton

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